hands-down worst, most dishonest dry cleaner i've encountered. brought in a silk ballgown to be dry cleaned, and chose this business due to its convenient location. it was a very costly mistake. when i took the dress out of the protective sheath upon return, it had two enormous rips on the front. there was also a gooey, gum-like substance stuck to the bottom of the dress. when i tried to report the problem, the employee said, "are you sure you didn't wear it since you got it back?" i was dumbfounded. i had literally just gotten the dress out of their protective wrap when i noticed the damage. it was impossible to miss! i contacted kelly's immediately to say i was bringing the damaged dress in for them to see. they initially promised to attempt to "mend" the damage, but would not offer any type of refund. you can't repair ripped holes in silk! then, a short time later, they even reneged on the offer to mend it. i am out an expensive ballgown, plus the dry cleaning cost. kelly's is a low-class, incompetent business with abhorrent customer service. i am not sure how they are remain in business. whatever you do, DO NOT trust this place with any article of clothing! they are just rip-off (pun intended) artists who won't accept responsibility for their mistakes. read more