I'm truly so happy with the fast friendly service...I will call L&M first for any repairs my car…read moreneeds in the future!! Highly recommend

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

Called eight other shops for an emergency fix because we were leaving for fairbanks same day and…read morehillside was the only shop that got us in immediately. Got it done in two hours and charged an hour of labor on top of mounting my license plate and some other things that were big help for 10 bucks. Honestly miracle workers today and now got a dedicated customer. They did everything asked and more, car is working flawlessly now. Also got to pet two friendly dogs five stars - would stress out here again, pups helped

Brannigan is friendly, knowledgeable, efficient and very reasonably priced. Highly recommend.read more

Its been over 12 years that I have been bringing my vehicles to Quality Tune for everything from…read morefront end work and brakes to engine no start issues and I have not had a single bad experience, sometimes the work has taken longer than I expected, but being in the electronics repair business myself I understand how when you get into working on something you end up having to get parts you did not expect or you have to fix repairs that someone else did . So its ok. Elliot and the rest of the guys have always been curteous and honest regarding charges. I notice there are some negative reviews here in life people cannot always be perfect at the end of the day, and a lot depends on your williness to be patient and to give the shop the time to do the work - if you leave it to the last minute to get work done you run the risk of there not being enough time to do the job or creating a safety issue for them.

I have been going here for years, and every issue I ever had was taken care of until;…read more1. Earlier this year I dropped off a friends truck, even after multiple calls and vehicle descriptions, they were still clueless. It took them weeks to even register my name with the truck. Yes I had an appointment!!' 2. I took my personal truck in for an oil change, dropped off at the suggested 8am, I called at 2pm, she said that it was in the shop. Went by at 5pm to pick it up and she said they never looked at it and I could reschedule for a couple weeks out..... This place has gone downhill fast!

I am so happy that I brought my Jaguar and Acura to AIT. They are trustworthy, keep their word and…read morediscuss issues that they find that I didn't know was present. I recommend AIT to everyone who have cars they want serviced honestly and proactively.

I brought my truck to this place for a timing belt - water pump replacement and told them to use…read moreOEM parts. Fifteen months later the water pump went out. At that point I discovered it was not a OEM part. I called the office and was told tough luck. NEVER going back there again.

As a single woman I am always worried about taking my car into a shop for repairs. Shawn at the…read moreRadiator Shop in Anchorage was wonderful. I thought I had a leak in my radiator. It turned out to be my water pump, which he replaced and I didn't have to move my car. He replaced belts that showed wear, degreased my engine and has everything running like a top. He also does brakes. I will be using him for my main mechanic from here on out. I feel safe driving my older Honda for a good long while. Go to see Shawn at 5650 Old Seward Hwy across from AIH.

The radiator shop is amazing shawn is the only person I will have work on my cars he took his…read moretime to look at my car and fix everything that needed to be fixed and talked to me about everything before he did the work he is very easy to work with thanks shawn keep up the good work

I can't say enough good things about Independent Auto Care. I broke down unexpectedly and ended up…read moreat their shop around 7:00 a.m., well before normal business hours. Even with my stressful situation, everyone was incredibly kind, understanding, and willing to help. They treated me with respect from the moment I arrived and made a bad day so much easier. It's clear they genuinely care about their customers, not just the repairs. Their professionalism, honesty, and willingness to go the extra mile really stood out. I would recommend Independent Auto Care to anyone looking for a trustworthy, friendly, and reliable mechanic. If I ever need automotive repairs again, they'll be my first call. Thank you for taking such great care of me!

If you have a Volvo, Tarn and his team at Independent Auto are going to become your good friends…read more Why? Because Volvos, while nice, are one of the most unreliable brands of car you can buy. They are consistently in the bottom quarter for reliability whether you're looking at JD Power or Consumer reports. If you're a Volvo owner that doesn't believe me, either A) you got lucky or B) you value anecdotes over data. Here is the 2022 Consumer Reports Auto Reliability Report rankings of major automotive brands: 1. Lexus 2. Mazda 3. Toyota 4. Infiniti 5. Buick 6. Honda 7. Subaru 8. Acura 9. Nissan 10. Mini 11. Hyundai 12. Chrysler 13. Porsche 14. Chevrolet 15. Audi 16. Cadillac 17. BMW 18. Ford 19. Kia 20. Volvo 21. Ram 22. GMC 23. Mercedes-Benz 24. Volkswagen (31) 25. Genesis (30) 26. Jeep (26) 27. Tesla (25) 28. Lincoln (18) https://www.usatoday.com/story/money/cars/2021/11/18/consumer-reports-most-reliable-cars-trucks-suvs/6385214001/ Knowing all of this, I somehow still bought one. Why? I was "subscribed" to a Volvo for 2 years and, fell in love. At the end of the subscription, all my payments counted towards the principle and...it just felt stupid to NOT buy it. Now, Volvo is steadily making its money back through maintenance and part costs. This is a 2019 car (XC40) and, already, the driver's side seat heater stopped working. Tarn and his team looked into it, ordered another heating coil and...it still wasn't working. They said I would have to go to the Volvo dealership. You could tell that he said this with sadness in his voice. I have an appointment at Volvo for October 17th, they are charging me $200+ just to DIAGNOSE the seat heater issue. My previous car, a 2006 Acura TL, had 170,000 miles on it over 11 years and never had an issue with any of its seat heaters. Tarn was able to help with my 60,000 mile brake job. The brakes were grinding and his team replaced them for an eye-watering $1,570. After doing lots of research...that seems to be the going rate, not a hideous mark-up. Insane. It took a while for Independent to get the parts. I left my car with them while I was in Fairbanks for work for a week and came back and...they still didn't have the parts. They were kind throughout the whole process and explained to me the issues. And, when they finally attempted the seat heater (that they ultimately couldn't fix, sadly.) they gave me a Volvo loaner car to use, and they didn't charge me to diagnose the issue...as the dealership already has committed to.

Awesome guys! They truly know their business. They fixed my broken spring on an old truck and…read morerecommended some other repairs to do later, that I didn't know I needed. They got me in and repaired everything within their time and cost estimate 100%. You can't ask for more from a busines. Mike and his team are top-notch.

These guys are incredible!!!! Check engine light flickering in my Silverado. Local dealer had my…read moretruck for 29 days and came back with a $7000 quote as well as $4200 of recommended repairs. Brought it to Alaska Spring and 1 work day and $150 later they explained that my southern truck (Atlanta, GA) doesnt like me using the remote start all the time and then babying it around town. I will sing these guys praises to anyone that needs repair work done!!!!

I've taken all of my rigs here for a variety of issues. They work on domestic, imports, beaters,…read moreand high end rides. They are fast, knowledgeable, and come in under everyone's else's quotes. I've never had to take back a repair because they are always find right to he first time. There really isn't much else to say.... They are damn good.

Went here several years ago on a Groupon, and recently returned for an oil change and service on my…read moreDodge Dakota truck. Honest, fair prices, and timely service. Told me what was wrong with options for addressing the issues, most of which were minor. No pressure or "up selling". I will be bringing my other vehicles here.

I took my car in to have it serviced and was told my radiator needed replaced, so I had them fix…read moreit, then picked it up the following day. A week later, I was sitting in a parking lot when I heard a "thunk," my car started smoking, and green fluid started gushing onto the ground. I had to have it towed back to the shop. So you're probably wondering "why the positive review?" After explaining the situation to Butch (the owner), he said he would look at it first thing in the morning. Then he said "did you have to pay for that tow? Because if this is our fault, we will reimburse you for it." Sure enough, it was, and the next morning he called me and explained what had gone wrong the first time they tried to fix the radiator. He explained that they had corrected the mistake, and that my car was ready to go. 3 things I liked: 1) He took ownership of the mistake made by his shop 2) He fixed the mistake (very quickly, and free of charge) 3) He reimbursed me for having my car towed. Butch is honest, honorable, and treats people well. I didn't have to argue, yell, beg, or even plead my case to have the error fixed. And even though I would've preferred to avoid all that drama, I now know that they do, in fact, stand behind their work, no matter what. After that experience, I'd recommend Superior to anybody.

Previously had a 4 wheel brake job done. Very happy with the service and staff. Today was…read morediagnostic to trace coolant leak. Had it pinpointed in minutes. New facility and equipment. Knowledgeable team members. Highly recommend.