They sold me a car that was 8 grand higher then the estimated value of the car and didn't have it cleaned and when I signed up for insurance it said the brakes were past due to be serviced and the mileage that they reported it at was wrong also he made me believe that that was the biggest car that I could afford at the price I set. After I was sold the car my salesman was let go. I asked for a car with space and got the opposite even tho I told the guy I needed the car that's why I was there and had the time to look also the battery was dead and he tried to tell me to just charge it but I had to be very adamant that it be changed read more

Payless Car Sales - Proof it was Payless car sales - Car Dealers Near Me - Anchorage, Alaska

Issac Song came off nice when I was interested in a car until I told him the KBB value and NADA value. His attitude came out real quick when I told him the car was 5k over priced. He said "people will buy it". Issac acted dumb when I first brought up the values, then said "oh you're right" then proceeded with a huge attitude along with his ego. Lol, good luck with that poor attitude, Issac. read more

For the most part, they did a decent job. My son found a truck he was interested in this fall, so we drove in to take a look. I was surprised with the amount of higher end vehicles on the lot and in the showroom. The price is the price, no haggling which is somewhat nice. We worked through the process and had already had financing set up prior to even going, so that helped speed up the process. The salesman did a decent job, he left us alone until we had questions and set us up to do a test drive. Just as we were getting close to being done, I politely asked him if he could get the truck washed so he could drive off the lot with a clean rig. For some reason it instantly soured him and I have no idea why. If something happened just before I asked when he stepped away, don't know... but his demeanor was definitely different. There were several big splatters of bird poop, along with a layer of dried on dirt. In what world does a car dealership of this size not wash their rigs when selling?! He acted like he was going to have to go out there and hand wash it himself. Very weird, and the attitude we experienced from that point on was worth docking them stars. read more

Quinn went above and beyond to make sure I was able to purchase the vehicle I was looking for seamlessly. THANK YOU!!!

Best car buying experience I've ever had! Couldn't be any more stoked to have worked with Albert on getting me a solid trade in deal for an all wheel drive vehicle. Welcomed me in and was straightforward with great input and helpful advice throughout the entire process. Most definitely going to refer all my coworkers and friends to get in contact with you to check out the inventory. Thanks again! read more

Payless Car Sales - 2014 Dodge Charger SXT Plus - Car Dealers Near Me - Anchorage, Alaska

Quinn helped me out a ton when I came to purchase a car, he helped me find a lienholder that wasn't gonna charge me an arm and a leg. And even after I bought the car, they got me a full tank of gas. Definitely recommend read more

2020 Corvette LT1 with the Z51 package MSRP was $67,345. How is the $97,995 price justified - $32,000 over MSRP how is that a deal? They told my son it was a good deal..... Extremely Over Priced! I anticipate a reduced price after this posting.... 2020 Chevrolet Corvette 1LT / Z51 Performance Pkg / High Wing Spoiler / 6.2L HO V8 / Auto Start / Power Leather Seats / Bose Speakers / Bluetooth / Apple Carplay & Android Auto / Back Up Camera / Keyless Start / Only 1K Miles / 1-Owner Stock # 20084PWI, 6.2L V8 DI High-Output Engine, Automatic, 1705 mi., 15/27 MPG Our Price: $97,995 As low as $1,451 /mo read more

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I sold Payless my vehicle! Posted my truck for sale on FB and Kastriot Nasufi, purchasing manage, messaged me. We met and he checked out my truck before making me a fair and honest offer. You can sell to this guy. They need to upgrade his tiny windowless office and give him a massage chair because he earned it. read more

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Worst dealership ever! Sell vehicles that do not work properly and do not have all fluids topped off. Instead of saying come back tomorrow so we can get it ready for you they let you drive off with error msgs and warnings of engine shut down in X miles. High pressure non negotiative on vehicles. Dennis Laird is the worst salesman ever. Stay away!! read more

I purchased a car from them in the spring of 2022. The car was in nice shape and the price was decent. I did find that the sunroof didn't operate correctly before the sale closed. They felt it was "probably just calibration" and promised to fix it. Before I brought it in I also realized the right front running light was out. They said they'd get that too, as it was probably just a bulb. I told I thought it was more than that, but.... It turned out the sunroof needed new motors, and the running light was an LED assembly that was over $100. They let me know they would order the parts and fix it when they got in. And they did. It did not take any pushing or arguing. They followed through and it all got done in a very timely way. It's 8 months later and the car is still doing great. read more

They're really nice and professional, right up till you sign the paperwork. After that you can't get the time of day from anyone. Truck was sold to me with less than 1/4 tank of gas, needing an oil change within 2 months. I asked if they would offer a discount or possibly fill it up, said yes and put 3 gallons in. My truck had an issue with the mirror, minor thing they promised to fix, couldn't get an appointment with their service department so I had to fix it myself. I had to call 8 different times to get my license plate, each time they said "I'll go look for it" or "I'll call you back", never did. I finally got someone who told me they'd been there a week and I could come get them myself. read more

I had recently bought a car from Payless and my car didn't start in the morning due to a bad battery and i had contacted my dealer, Solat, and he had gotten me in to change it for free the same day on my lunch break. The service here is out standing! I would 100% come back and recommend to everyone! read more

Dennis was very helpful in helping me find the car that I needed to fit my lifestyle. Friendly, knowledgeable on the car options I was looking at, and communicative. I would highly recommend Dennis! read more

I definitely recommend going to see solat at payless car sales. Sold us a 2017 ford fiesta ST less than 19,000 miles for an amazing price. He was beyond helpful answered all the questions we had. Id go back and buy another car from him. They also offer amazing discounts for there mechanic shop. I mean c'mon who doesn't want a car that comes with a discount on oil changes. Such a deal! read more

I bought a 2012 KIA Soul with extended warranty. The engine developed a knock and now needs replacement before my first oil change was due. Talked with my salesman once and was told I'd get a call back. 2 calls later still no response. The vehicle lasted about 2 months before I took it into the shop and warranty is useless for any damage on used vehicles unless it was in pristine condition to begin with even if you did all the proper maintenance. Buyer beware I would look elsewhere if you looking for an affordable or dependable vehicle. UPDATE: My salesman reached out and contacted the warranty company and got them to cover $2,500 out of a $5,100 repair bill. $3,100 ended up coming out of my pocket for $9,000 vehicle and the company itself offered zero compensation for selling a faulty vehicle and ineffective warranty that was advertised to cover the used vehicles engine for a $100 deductible. I do not recommend buying here still read more

If I could give them zero stars I would! Hands down the most awful attitude. I asked questions and they got snappy and were short fused. The gave me the wrong lug but key and when I asked them if they had checked it out or maybe got it confused with another vehicle they said it would have been the one that came with the vehicle. So you don't check your products prior to selling them? Not to mention I brought up a faulty USB port in my car and he even looked at it and said he'd get back to me about it? What's it been, a year now? I pray no one goes here unless theres the best deal for them (THE only reason I did go there) they sell cars with crap. Not quality service, not quality people. Isaac couldn't give me the time of day and was "always out of the office" any time I called. Payless for a car, you also get less everything else read more

Total scam artist! Sold me a dirty title but wasn't on paper thou. It has had some structural repairs done under the table. Wouldn't budget on price so I paid full price and they wouldn't even give me more then the tank on E and fully dirty inside and out!!!! They wouldn't detail more wash the car or even give me a full take for even buying at asking price. What a freaking joke of a business. Never going back to these shady salesmen and hope you don't either! Yes the way overpriced $500 "doc fee" is just a dealer fee and illegal if you ask me but out of the many cars I've bought never had so such a bad experience like this before. I really liked the car so I bite the bullet since they wouldn't budge with any thing. Avoid these guys at all cost!!! read more

Through accidental circumstance I ended up looking just about every place besides Payless first, I really wish I had just started here to begin with. Everyone is happy when they get a new car, but Ali and his crew shined on multiple levels while helping me through this purchase. What you will notice before you ever see the face of an employee at Payless, is that all of the cars are in amazing shape, and there is a fair selection to choose from. No other used vehicle dealers have a lot that looks this nice. They seem to curate some of their stock in order to have some unique models. The next thing that you will notice if you do some quick googling on your phone; they likely have the best prices for the vehicles that they stock. You should ALWAYS shop around, but over the course of weeks of looking, no one beat these guys on the mid-level sedans that I was looking at. Walk in and you are politely greeted by one of the floor men, if you have some rigs in mind, you tell them, they take you out to the car, hand you the keys and wave as you take it out to drive it. What?! No, seriously. They helped me get a far better loan, I NEVER felt pressure for ANYTHING from them, and they were transparent about every detail on the vehicle from price to CarFax and in between. I experienced the most sincere and professional customer treatment that there is to be had in Anchorage. They offer REALLY great aftermarket warranty options. They offer customization features at an amazing price (I got a tint and awesome autostart, even some paint touch-up because I am picky), and they were kind enough to put me in a loaner while my new car was getting these things done after purchase. I could go into a lot more detail but I just want you to know that you should give these guys a shot before ANYONE else in town. I WENT to everyone else, and wasn't happy for a hundred reasons. Then I found Payless. They will always get my business first, now that I have experienced their professional and personal courtesy. Don't be shied away because of the beautiful and fancy cars on the front lot, you could drive away in one, I did. These guys want your business, and they work hard for it with honesty rather than waiting for you to turn around and walk off before getting reasonable. read more

The worst car buying experience of my life. My entire summer consisted of having to deal with their crap. It was terrible.

Go elsewhere (Affordable Used Cars). I have had 3 bad experiences with these guys and can easily say they are verge scam artists. The first encounter was when purchasing my first car through them. I went to purchase a Range Rover and left with a Volkswagen to say the least. They kept pushing me into things I did not want. Wouldn't let me look at the vehicle I wanted. Wouldn't move on price (although thousands over book value). Sold me a car with bald tires. Etc. The second encounter was attempting to consign my PORSCHE CAYENNE with them. They said they would do it and wouldn't charge unless it sold. Well upon me delivering the vehicle to them, they said it needed a $200 cleaning charge. Absolute crap. I had JUST got it back from the PORSCHE DEALER from a full service and detail. I fought it and they finally said okay, you're right. Nope, a day went by and then started back on the subject asking for money. To say the least, I drove it right to AFFORDALE USED CARS down the street and sold it in 3 days. :) With no additional cleaning. The last experience was quite interesting. I was trying to purchase an Audi A7 from the Audi dealer here in town that the dealer just got in on trade. After it went thru the inspection, Audi told me it had SO much wrong with it that they weren't legally allowed to sell it to me and were going to send it to Auction.... 2 months later... Up for sale at Payless. Some poor guy probably bought it and is having nightmares of problems. They buy most of their cars from auction, regardless of condition. BEWARE! read more

Highly recommend you go here to sell your vehicle or buy. Seriously, don't waste your time shopping around as I did. This dealership paid me a very fair price for my used car. I had all the figures from Kelley Blue Book, Edmunds, and Nada, andI knew what a realistic getting price for my vehicle should be. I had an offer from another car dealer recommended on sites that was unsatisfactory. Payless Car Sales offered me cash on the spot for my car. I no longer had to deal with people making ridiculous offers, people who didn't show, etc. No muss, no fuss, easy breezy! I am leaving Alaska, so it wasn't like they were going to make money on me buying a car from them. Father and son team take great pride in their business and went above and beyond to care for me after they paid for my car. The father drove me around town until I could find a rental car for the price I wanted to pay. Awesome treatment. Like family. Thank you both so much for finally changing the reputation of car dealerships! read more

Awesome Experience with Matt. I was recommended by Allstate based on car preference and he was awesome!!! Hands down honest person, pleasant to work with and straight talker. read more

Kastro reached out to me about buying my car listed on Craigslist. He was courteous, professional, and incredibly kind. He answered my questions and I was able to sell my car for a very fair price and no hassle. I really appreciated how they handled transferring the title of my car, it was so easy to sell with Payless. Thank you! read more

If you like awesome people, great customer service and good deals then go see Matt at Payless! Matt made everything so simple and made sure I got my dream car while staying in my price range. I never felt pressured into anything and he asked questions throughout the entire process to make sure we were on the same page. He's the best! read more

If I could rate zero stars, I would. They're total scam artists. I went and looked at a Jeep, & test drove it. Got preapproved the same day. The next day I came in with a cash hold deposit because he said if I want it I should bring a deposit because "so many people wanted to buy it" so I did. When I came back about a week later to bring the rest of my down payment, they told me there were no banks who would give me a loan & openly admitted to changing the amount of money I make on my loan application. They refused to give my money back. Told me to use cash because they tax cards 7%. Terrible service. Completely unprofessional. read more

I couldn't feel more of a meal ticket for this guys. rude and was degrading with their "customer service". wouldn't wash the car(it looked like it drove up from the Alcan), move on the price nor give a full tank of gas(it was below the lowest mark). this $500 doc fee is a scam. oh the car was in a wreck which looks like it wasn't recorded in the carfax or they doctored the carfax to not show it. at this point it doesn't matter for me to buy one to confirm it's to late since i bought it. yeah avoid this scam artist at all cost!!! read more

BEWARE! I put a $400 dollar deposit on Chevy Malibu and then changed my mind 3 days later, and wanted to buy a less expensive Ford Focus. I had not signed contract but salesperson Solat became very condescending when I had the nerve to change my mind. He said that he was "frustrated" and had spent a lot of time completing paperwork. So, I guess when you go to Payless Used Cars, you do not have the right to change your mind. Consequently, I have requested my deposit back since deal fell through, but have just been given the run around. Customer service was horrible. Save yourself the hassle and go somewhere else where you will be treated with respect!! read more

This is honestly the best car buying experience I've ever had. While I didn't end up buying anything yet because I'm too upside down on my trade in, I could not have asked for better customer service. Big shout out to Russel, Ali and Solat for trying to work with me. Especially Solat for trying to crunch the numbers to help me get the ride I was looking for. Everyone here was nice, genuine and honest about the vehicles so once I get out from under the CRIPPLING DEBT of my current car I'll be coming back based solely on my interactions with the staff. read more

Nothing but great service every time I have suggested someone go there. A no pressure process they take the time to educate their customers. The experience was great even if they didn't have exactly what I was looking for they would help me find it elsewhere. read more

They worked very well with me to get me the car I needed and wanted. They were more worried about getting me what I want instead of making an extra buck. They did great for my trade in too and gave me a fair price. I recommend them to anyone looking for a great used car read more

They suck you in by phone or advertisement especially for wanting to buy your vehicle. Then when you actually do it in person, they try to find everything to short you. Salesman was short and unfriendly. Did not seem to care about the deal from the start. No wonder most people haven't heard of these scam artists. read more

Isaac was great, I love my new car. Great price, great attitude and an overall great experience.

My daughter needed a vehicle upgrade and Payless had a large selection in her price range. We worked with Matt who showed us what we asked to see with pressuring us to expand our options. We then went elsewhere to look at different vehicles. It was awful. Came back to Payless, picked out the car and drove away. Great experience! read more

Great no hassle experience with this dealer and Russell, my sales rep. The car I purchased wasn't discounted at all but was in awesome condition! Russell was patient with me as I figured out my financing, in the end I got my first Mommy mobile with all the options I needed. DVD player, third row seat, navigation, etc. The sales process at Payless compliments my bottom line personality. Could I have gotten more of a discount on the car? Probably, however finding a financeable car with luxury options in my price range wasn't easy. Russell listened to me and didn't try to sell me something I didn't want. Great company, quality cars and great service! Can't ask for more than that! read more

Worst car sales place ever!!! The salesman was horrible and this was the worst experience ever! I had more then enough money for the car I wanted but since I wouldn't finance through them so they get the kickbacks, I could tell he didn't want to sell me the car. He said the doc fee was $500... that's not including DMV fee. I have been to many places never seen the doc fees so high. Wouldn't even go down 200$. The ending price ended up being way over the price they advertised for the car and its worth. I ended up just leaving. I had the money to pay that but decided they didn't deserve my business or money. What a joke it's clear what he was doing. I have a family member that went there also a few years ago and they tried to back out of selling them the car because someone came in after with more money and financing through them. It's was so shady and messed up. They don't deserve good people's business read more

I cannot say enough about Jin and the crew over at Payless. I must admit I initially avoided them because of the stigma of the used car lots. But they had the car that I was looking for and it was in great condition, so I went in and had a chat. We went on he test drive and I fell in love with the car and then we were talking numbers about my trades. That's right two, Jin was able to give me very very good trade numbers without even seeing my second vehicle. And while they were getting the paperwork and loan approved, they just gave me the keys to the car and told me they would call me when it was all approved and ready. There was never any pressure, car was in great shape, as I have had it inspected twice by two different shops and both say the same thing that the car is in excellent condition. Really though these guys are there to help you and get you away from the large pressure tactics of the main auto lots. read more

Dealer had a problem with a the title on the the vehicle. Dealer did nothing to fix this other than to issue temp tags. Buyer had to intervene with DMV and original seller to get the title and registration straight. Do not expect any service from Payless other than cashing your check. If I could give a minus one star i would. read more

The first time I was here they were very laid back and not very pushy. This time it was for two other cars since the one we wanted had sold. The guy was nice but upon asking out price range told us the cars we wanted weren't the cars for us and was a little rude about it. He just wasn't selling the car anymore and trying to talk us out of it and acting like because of our ideal price range we wouldn't be willing to go up a bit or be able to afford it. We tested it anyways then tested out a second one. I loved the second one but he went into that pushy sales mode. We said we needed to check a couple other options but it was definitely in the top of my list. Then he demanded to know what was holding us back from buying that second. The guy with me noted we still hadn't decided exactly what we wanted or compared all of our options. The guy kept questioning why we were dragging our feet and why wouldn't we commit, this was met with a response "well. I want her to get the best deal. I don't want her getting something that won't work our for her needs or get her ripped off or anything." The guy became very annoyed and offended and demanded how we were ripping her off. For starts you're selling a USED chevy car that's a year or two old for 10,000 more than I can buy a BRAND NEW 2016 car at the dealership. We were honestly considering that second car but after he started getting an attitude with us, if anything we'll buy that make/model from another sales lot and not here. read more