Chicken is pretty good. Tasty. Got our order to go. The chicken held ok. The fries not so much. They were so soggy and cold. I guess you can't ask that much for drive-through order. But you could tell they were sitting around for a while. read more

What a dumbo the young guy that works at the window. I got what I ordered from him and was considering getting fries also while still at the window so I asked to try one French fry becuase I forgot how it tastes at Popeyes. He wouldn't throw one single tiny fry in the bag, he said he can't do that, as if it's the most shameful thing to ask. That's some real bad business. If you can't accommodate such a simple and cheap request you shouldn't be in any kind of business. These young people are so st*pid. Lost a customer for good at this location. Why support simpletons. Total lack of customer appreciation and foregone future sales. read more

Compared to KFC, Popeye's is absolutely 5-star! Not even close to compare. I am not much of a fast food guy but I could eat Popeye's every day. Luckily, I limit myself to once or twice per month. This location is probably the worst I've been to from both a cleanliness standpoint and a service standpoint. The actual location is a mess. It's in a building that is falling apart and the outside is a shithole with trash, etc. stacked right next to the drive through window on full display. If the outside of the building is this gross ... I shudder to think what might be going on inside the kitchen! The staff is very rough too. Often, they leave you sitting at the drive through for several minutes before even acknowledging you. I will say that they have never actually fucked up my order ... although often they don't ask you if you want plain or spicy, etc. This area of Worcester is as trashy and ghetto as it comes. There's no reason to stick around ... the people here behave like crazy people ... the drivers are rude and aggressive and overall, it's the proverbial armpit of Massachusetts. Popeye's used to be fairly cheap but now it's super pricey for fast food. A 3 piece chicken tender meal is close to $10. The food is usually good ... the orange mac and cheese was one of Anthony Bourdain's favorite guilty pleasure foods. (I know as he was an acquaintance of mine) even the biscuits are tasty. If I am going to eat fast food, it is going to be Popeye's or In N Out Burger. Maybe Shake Shack. Never McDonalds or Dunkin Donuts. read more

Popeyes Louisiana Kitchen - Filthy exterior seen from drive through line. - Chicken Wings Near Me - Worcester, Massachusetts

Disappointed they didn't have fries when I ordered. Went with the mashed potatoes and gravy and the portion size was ridiculously small. Tasted like it was cooked with something else as well. Pics shows the portions. read more

Popeyes Louisiana Kitchen - Mashed potatoes - Chicken Wings Near Me - Worcester, Massachusetts

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"CRUNCH""CHOMP"， The crisp sound of the fried golden chicken skin when biting into it, and the sound of the chicken juice spurting out, as soon as you hear this sinful sound, even if you don't smell the fragrance in front of the computer, just hearing the sound will make you drool. read more

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Gahhhhhh- the wings, though. I have never gone to this location and haven't had to wait but it it soooooo worth it. The sauces are delectable. The wings are JUICY, large, and crispy. This is my new addiction. Definitely ask for additional sauces. If the wings aren't saucy enough, then you can ask for the same sauces on the side. But I absolutely recommend the buttermilk ranch! It's amazing! read more

The chicken was ALL RAW! Disgusted and I can't even call the store as the phone is purposely left off the book. I can't get thru but highly doubt the owners nor managers care about the quality leaving the store as it's Popeyes. This location makes me sick. Literally. read more

Popeyes Louisiana Kitchen - All raw. What's worst is you can't even call them to let the kitchen know. The phone line is always off the hook so you get a busy signal. - Chicken Wings Near Me - Worcester, Massachusetts

Can someone explain how I walked in on a Saturday, at 11:45 AM and find no classic chicken and about 4 or 5 pieces of spicy on the racks? Popeye's opened at 10:30 AM and I am told it would be 10 minutes for chicken. I walked. read more

My experience at the Worcester Popeyes was not all that bad. The service was ok and the chicken tenders were perfect. I ordered 3 orders of spicy chicken tenders and specifically asked for 3 buttermilk ranch and 3 Mardi Gras mustard. I was given 3 buttermilk and 1 honey mustard sauces. When I asked for the additional sauces, the young man pointed out that I was given what I ordered, which was not true. I asked if I needed to pay extra for what I actually ordered, he reluctantly placed the wrong sauces in my bag. I was also given 2 orders of cold and stale Cajun fries, like they'd been sitting there for hours. I've tried several times to call and speak to a mgr since Thursday, July 3rd, the phone rings and rings then cuts off. I simply want my fries (fresh) and the sauces I asked for. I did not get my money's worth ($45) read more

so i wish i would have seen these reviews before ordering. i believe there are no serious responsible person working here. after two failed orders missing most of my items. no answer on the store phone and almost 60 dollars spent. i seriously just feel like somoene there is sabotaging the store. seriously get it together. ppl are not in the bz of wastong money and time in your games. run a business properly. read more

It doesn't serve their staff they are bad their managers are not good for using the phones they take away the boyfriends from the customers he speaks badly the food is cold they make the orders wrong and take people out of the Place read more

Came for dinner. Used the app, which was straight forward. Picked up on site. Parking and drive thru. No dine-in yet due to covid. Butterfly shrimp tackle box was good. Shrimp was crunchy and great with sauce. I used wild honey mustard sauce since they seem to charge extra for the other sauces. This box comes with fries, and biscuit. Fries were a little soggy and biscuit here is far from the best I have had. Just seems a bit stale. Next, we got the cajun flounder sandwich. This was alright. It does not look as impressive as advertised in the pictures. Fish was well cooked. There was pickles but in my opinion, it needed more flavor. Overall, Popeyes is good for what it is. That is a fast food restaurant that specializes in fried chicken and a couple fried seafood menu items. Not the most fancy but good for once in a while. Hope that helps. read more

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you can't go wrong with popeyes; the food is good fresh and hot and I would definitely recommend.

I had a very pleasant experience today, The food and service were excellent. The staff was very friendly and helpful. Chicken tenders were crispy and tasty, and the French fries were cooked to perfection. Prices were reasonable as well. Overall, I had a great experience, and I would recommend if you wanna eat crispy chicken read more

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Service was horrendous, we went around 3 pm on Columbus Day. Was told our order would be 3 min after 25 i decided to check when my order would be out. Well half the order was ready we were still waiting on the spicy nuggets. We will never go back to this location. The manager should not be in his position! He was clearly intimated by his crew they ran the show not him. I tried talking to him but honestly he was like the little shy kid hiding in the corner and wouldn't talk. We ended up eating in the dining room. It was not clean at all, the hour we stayed we did not see 1 person come out to clean it up read more

Why is it that this place changes its hours daily? Online it says open at 10:30 am. Sometimes it is sometimes it's nit. They need to get this fixed. Realy stupid when you get there and don't know if they will be open or not just because people didn't show up and get things rwDy to open on time! read more

clean atmosphere never had a bad meal.. Straight or stoned.. Worcester ma location. Love there mash potatoes and rice and beans delicious sides. read more

Waited an hour for food Terrible food dry chicken and no original at 4:00 and several employees looked high as a kite and out of it. Walking around half asleep read more

This location quite nearly killed me this evening. Ordered through Grubhub, if that matters in context of this review. Ordered large mac and cheese, a bacon and cheese classic chicken sandwich and two oreo cheesecake cups. Received one cheesecake cup, a sandwich, and the mac and cheese. Contacted GH regarding the missing cup, bit into my sandwich, only to find that it wasn't the sandwich I ordered and had pickles on it. I'm allergic to pickles. When I ordered my sandwich I specified mayo. Pickles was an option to add to it but from what I know, they are not by default put on the sandwiches. So, yeah, nearly died tonight thanks to this shitty location. read more

Well the delivery guy from door dash did just what he was suppose to do is deliver so it wasn't his fault. It was the restaurants fault they messed up the order..When I called and spoke to the manager Manny he assured me that he was going to the food to my dad personally and how sorry he was..My dad is still waiting on the food to arrive and that was last week.. The establishment is terrible the employees are terrible and they don't answer the phone at all.. read more

The location at Park Ave Worcester Ma is horrible. They short changed me .13 cents at the drive thru window. Store manager said it is what it is I don't have change in the drawer. Very poor customer service. Not to mention my husband got very sick from the chicken sandwich. Will never go neck there. read more

This location completely messed up my order. I ordered a 4 piece chicken combo and a regular chicken sandwich combo...both mild. They got everything wrong except for the fountain drinks. Instead of 4 pieces of chicken I received cold chicken tenders and a spicy chicken sandwich. . ***I just read an article that said a Popeyes location in Washington D.C. was closed due to rat infestation.*** https://www.yahoo.com/news/popeyes-branch-washington-dc-shut-130512877.html read more

I went through the drive-thru yesterday early evening and was turned away because they were short staffed and had 100 mobile orders to fill. This is unacceptable. If their chicken was not so delicious, I would never eat there again. The next closest Popeyes is too far to travel. read more

The Popeyes Chicken sandwich hype last year was justified. This on its own is a 5 star item, better than any of its fast food competitors and at less than $5, a steal. Its better than the chicken sandwich at the vast majority of sit down restaurants. Unfortunately the sides are pretty mediocre. I guess that means you can skip those and just order more chicken. read more

delicious chicken and excellent service, I love the best in the area and the atmosphere is very good to be with the family

If this is what Popeyes has become i will not be back. I go thru the drive thru and order a 12 piece box with 2 large red beans and rice. the sign says this is 18.99 but when i get up to the window my order is 31.02. As it turns out the red beans and rice are not included in the box. But still the sign says the sides are 4.25 so how does 2 of them change 19 and 31 since only 2 was tax. Then I get hoime and find my Red beans and Rice are less then half full and I only got 11 of my 12 pieces of chicken. Dont think i will ever go back since their just ripping me off. read more

Popeyes Louisiana Kitchen - Thats 2 large red beans and rice. NOT worth it. - Chicken Wings Near Me - Worcester, Massachusetts

I have never had a bad chicken sandwich from Popeyes...Until now. No flavor, Soggy bun, Drenched in warm Mayo. read more

Terrible customer service...female at the driv-thru rolled her eyes at me...it was my first time ordering through the app so I'm sorry that I caused her a minor inconvenience...and then when I got home, I saw that the order was wrong. I'll have to find another place to get fried chicken from because I'm not going to waste my hard earned money on this bad excuse for a restaurant. read more

Totally dirty! Service totally rude! Today me N my nephew this lady next to us waited for our chicken sandwich for nearly 40 minutes!!! Soo bad never ever again! read more

This place used to be good when it first opened, but every time we come here since, all of the napkins and straws are out of stock in the dispensers, the soda machine is either broken or is missing multiple soda choices, and the food quality has greatly decreased from our first time eating here. It's unrelated, but for some reason... There's a Dunkin Donuts table here. I found that a bit odd. The last time we ate there, earlier today, 2/2/24, I ordered a blackened chicken sandwich, and not only was it bonedry, but it was also incredibly hard to chew, as though it had been sitting under the heat lamp for hours... Which is odd, since we went during the lunch rush! Also unrelated, but they used to play smooth jazz, which added to the ambiance of a Louisiana themed restaurant, but now they're either playing no music at all, or unnecessarily loud Spanish music, which is fine, but it's not as authentic as the smooth jazz. read more

Location first opened it was great. The last couple of times the staff is extremely rude and the food is cold. I just had an issue 20 minutes ago where the chicken sandwich was cold as if it was in the refrigerator. I'm assuming that they pre-cook their sandwiches to save time for the lunch time rush. Absolutely unacceptable. I ended up throwing the sandwich away. After taking one bite. Now I'm concerned about food poisoning. read more

A 50/50 chance of a good experience here. Recently they gave me the wrong order and I only ordered one sandwich. Sometimes they make you pull in front of the drive thru and wait 20 mins for your order. Woman is rude also at drive thru. I stop here once a week because I love popeyes. One other employee a young Asian kid is very friendly and does great job he never screws up. Parking lot is a mess and pothole right at the drive thru window so be careful. read more

I don't understand why the cashier had to be so rude to me. I asked if she could add a mash potato and Mac and cheese to my order right after I paid for my combo order(like 2 seconds later) and she said no. Seriously?! They were for my 10 month old with no teeth to bite on the chicken. So rude! read more

I'm from the south, so maybe I have different standards, but it was underwhelming. I love the mashed potatoes and gravy. The mac and cheese is really separated. The chicken tenders were almost too sharp and crunchy - it was quite old. Of course the biscuit was excellent. Probably won't be coming back. read more

Giftcard machine has been down for a year and they forgot 2 chicken sandwiches. Don't bother calling bc their phones don't work :/ service was questionable at best. read more

The chicken always tasted old, like they cooked it the day before. Ughhh.... and those new biscuits were cold and gross. I wish they would up their quality. Like cook less each day because your business is always slow, so everyone's chicken is fresh. read more

DO NOT EAT HERE!!! Thanks to a good friend of mine I now know to avoid this Popeyes at all costs. I'm not in the business of eating rats and I imagine not too many other people are so I'm leaving this review to warn everyone else. A friend of mine who used to work there showed me pictures of rats literally laying dead in the chicken that they serve everyone. Apparently the managers don't care to do anything about the infestation going on in this restaurant. I am beyond disgusted! read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Worcester, Massachusetts

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Fast food heaven. Im a fan of Popeyes in general. I think the spicy tenders with that bomb breading and stinging kick make one delicious guilty pleasure. Finally there is one in central Mass!! The spicy tenders were hot fresh and juicy. The fries were also fresh and crisp. The service was polite and efficient. The dining room was clean. Also they have one of those new coke fountain machines where you can make cherry sprite. Even the biscuit was fresh and soft unlike other locations Ive been to. What more could you ask for?? I totally LOL'd at some of the negative reviews. They may have had growing pains in the very beginning however the operation seems polished now. Someone complained that they werent given a dipping sauce? Did you ask for any? I recommend Sweet Heat. Im read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Worcester, Massachusetts

Popeyes is my favorite fast food restaurant, but this specific location SUCKS!!! I have never experienced such bad customer service as I have in this location. I stopped coming here years ago, but today I decided to give them another try since there was no line on the drive thru (which is very odd). The only items available were chicken sandwiches and bone-in chicken wings nothing else. No fries, no shrimp... nothing else... How ...? read more

Awful customer service. 3x in a row missing items during drive thru. I live 30+ miles away and only stop when driving home from golf. Very rude girls on speaker and at window. Food is fine when included in your paid order but they are lucky they have no other locations near them. Be warned if you need to fix your craving it will be a painful experience. Damn shame Popeyes your employees are azzhats. read more