I love Popeyes, but this location gave me wimpy chicken, the smallest pieces out of the options you can think of. I ordered one of my friends @ a different lo for a different Popeyes and their 2 chicken pieces were GINORMOUS. So it's disappointing they gave me such stingy pieces. read more

Visually everything looks perfect. Tasting it I love to mention that the seasoning is nicely done. But I do have to say that the quality of the product itself was lacking. I ran into parts of my chicken tender that were crunchy like it had part of the cartilage in it and my french fries were pretty dried out. The biscuit was fine, but it was a little bit too dry for my liking as well. Overall, there's a reason they call it fast food. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Berkeley, California

Clean. Well run. Give the staff a raise. I saw the woman behind the counter solve several customer problems on the fly. Balancing waiting customers, out of stock menu items, and a legitimate dinner rush. I would have been stressed but she had such an engaged great attitude. I hope she's the manager or franchise owner. Everyone in the back looked like they were working hard as well. I feel like most of the low reviews are because of classism and people don't like Popeyes. It's fast fried food in the farm to table capital. All the food was great for what it is. The missing star is for A: Would love if the fries came with a sauce of some kind. B: Would love if everything was a little hotter. read more

1775 San Pablo Ave Berkeley, CA 94702 I had a mixed experience at this Popeye's Chicken in Berkeley. I was there on a Thursday night around 840pm. First, it's hard to place an order here because of a permanent sneeze shield they have at the front counter. It's not for security, because the clear plastic is too thin. So, it must be from the "Covid-19" days. You have to speak into cheap intercom mics. I couldn't understand the order taker, and she couldn't hear me. I ordered: 8-pc Chicken Only, all -dark, Price $24.99 I was told they ran out of Legs, so they sub'd 1 leg with a wing. The alternative was to wait 12-mins for more chicken to cook. The fried chicken was very good. It was hot, fresh and juicy. Medium size dining room, and parking lot. Typical Popeye's decor. No drive-thru read more

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Nothing special about the store it was fine, very plain inside and out. The shield made it hard to communicate when ordering, the microphone did not seem to be working. I just had a sandwich and ice tea which were good. There did seem like a bunch of food delivery pickups were happening so that was a good sign. read more

The service was very slow, and the staff seemed inattentive. Overall, the experience was disappointing.

I Had My Father Order My Dinner On Saturday Night And The Customer Service Is By Far The Worst Ever Been And When Or If He Did Asked Not To Put Ice In My Drink They Did It Anyway And Didn't Want Cocktail Sauce Or Any Red Sauce Just Wanted Ranch And It Proves That Even At 10pm it was terrible customer service and never coming back so please do not come here this place has terrible customer service read more

this location sucks. i bought a tender combo a couple months ago and the chicken was hard and dry. i went yesterday and the girl working the window who thinks she's too good to be working there got frustrated with me before i even made a transaction and her coworker who had already started boxing up the 3 tenders i was inquiring about tensed up and tossed the strips out because i considered getting a sandwich while asking about the freshness of 3 pieces of old ass chicken for 12.12. yall are miserable and that's why it's 2.4 stars. go work somewhere else. read more

I tried Popeyes for the first time here and ordered a 5 piece combo tenders with biscuit, mashed potatoes, coke and chose BoldBQ and honey mustard as the sauces, as well as the classic chicken sandwich which my partner had recommended. I thought the chicken tenders were pretty good, though I felt the biscuit and mashed potatoes were just alright as they're not as flavorful. I did enjoy getting to choose from multiple sauces, though. I also really liked the fried chicken in the sandwich, it was juicy while still being decently crispy. It's not the cheapest as fast food goes, but they do stand out with their fried chicken. read more

Popeyes Louisiana Kitchen - 5 piece chicken tenders combo with biscuit, mashed potatoes, and sauces - Fast Food Near Me - Berkeley, California

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Well, ya know... it's Popeyes. Nothing special to see here, but I do want to comment on my delivery experiences with this Berkeley location. I've never been to their physical location, but my staff and I have ordered from here for delivery on a few different occasions and we've generally had a good experience. I'm not too big on fast food, but sometimes you just get them cravings. And when we're short staffed at work, delivery comes in handy when we're stuck in the office. The food is what you'd expect from your typical Popeye's location. For the most part, it usually arrives warm and they don't skimp out on the portions for to-go. Sometimes they don't provide enough sauces but that's small change considering other things that could go wrong. What I also like about ordering from this location is that they often participate in the promotions that are on their app. They usually have delivery promotions where you can get free items, drinks, or even another free meal. I can always stand to save a few bucks, so these deals come in handy (especially when ordering for multiple people). Unlike most people, my favorite item to get from Popeye's is their popcorn shrimp. Don't ask me why, but I just love the seasoning and the way that they fry their shrimp. Most of the time, I will order their popcorn shrimp either by itself or in a chicken combo. But, I do love their chicken as well. In my opinion, Popeye's is the top tier model when it comes to fast food fried chicken. Again, I can't comment on the service from their physical location. From reading through some of their latest reviews, it doesn't seem to be the greatest. But when it comes to delivery, they've served my staff and I well. read more

Popeyes Louisiana Kitchen - Popcorn shrimp combo with Cajun fries - Fast Food Near Me - Berkeley, California

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Excellent food and great service. Cozy atmosphere and friendly staff. Perfect spot for a nice meal!

Food was 10/10 not issues at all very cooked crispy and crunchy Biscuit was perfect as well service was as expected normal and good the place itself is calm clean and nice I'd rate this Popeyes 9.5/10 read more

I like Popeyes! Good fried chicken. Better than KFC. Good sides! And I get it delivered.

If I could give a zero I would. The chicken was either old or over cooked. Wings are extremely small in size. Presentation was awful. The restaurant was very clean and good customer service. read more

Crispy, juicy chicken with bold flavor, but wait times and consistency could improve.

Bad Customer Service Stale Fries Hard biscuits Do not come to this location; make the effort to drive to a store that cares read more

It is unbelievable what horrible food this place puts out! I had the misfortune of ordering a three-piece meal, which include a biscuit and one side. As I opened the box, I saw the three pieces of chicken, glistening with foul-smelling grease and knew then and there that the possibility of a gastrointestinal disaster lay before me. With great trepidation, I reached into the grease splattered box and carefully removed whatever once-living thing had the misfortune of ending up in a deep fryer. The biscuit was discovered to be inedible, with a taste I can only describe as "like Styrofoam." The mashed potatoes and gravy were of notable lack of quality, with a synthetic taste. I hoped and prayed that, since my last unpleasant experience last year, that there had been some improvement, but, alas, it is was just as dismal and disappointing. The mashed potatoes and gravy were notable for lack of quality and artificial taste. And to top it off, the price was a gouging $15.00. The only conclusion I can have is that the owners could not care less about quality. The service by the employees was excellent, and they were friendly and helpful, but the product they are peddling is out and out inferior. read more

Ridiculously overpriced if you can't get the app to work for discounts. Side note: they cook SO MUCH CHICKEN in advance so when you order your food, it isn't HOT. And tbh it seems like a waste to have so much chicken sitting there under a heat lamp. I am sure they discard whatever is cooked at the end of the night. Sad. I couldn't finish my overpriced 3-piece meal and gave it to a man that came asking for chicken that was likely to be thrown out later that night and was denied. I don't mind the denial, but man. Maybe cook less food so that it won't get tossed later?? Flavor: I'm a basic bitch sometimes. Sometimes I'm bougie. But when I want boxed potatoes and salty chicken, I like me some Popeyes. I only ask that it's hot! Especially for $18 a portion. It wasn't. I asked for them to refry my order, but should I have to do that? Wasteful wasteful wasteful. read more

Popeyes Louisiana Kitchen - WRONG ORDER - Fast Food Near Me - Berkeley, California

Stopped in between my work travels and grabbed lunch. Ordered the Cajun Flounder sandwich, which was good. However, they Chocolate Beignets are fabulous! Light, fluffy, and flaky! Really the best I have had outside of New Orleans. Only available for a limited time! And the service, just down right friendly! read more

Popeyes Louisiana Kitchen - 3 Piece Chicken Combo (dark meat) - Fast Food Near Me - Berkeley, California

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No way I'm ever coming to this popeyes again. I Went to sit down and Instantly got back up in a shock, when you walk in the seats to the right side of the restaurant was infested with roaches and they probably left it there because they would just hide under the seats . The food is cold and don't even think the fries are hot because they are not and its disgusting. the service is usually slow due to how they make ALL the doordash orders before making your food and sometimes its not even made because its just kept under a heatlamp. the ambiance is also sh!t because of how dangerous the area is, homeless usually are inside of around back the store and what I've seen is they don't ask them to leave? this is the worst popeyes I've ever had. ( chick fil a is better ) read more

Great location... the nearest to the Berkeley marina... they still can have someone always ready to take the order. They should have more of a clear system on which register they can take orders with. They should have a designated person to be and stay at the register and ready to take orders whenever someone walks in... I can't complain at all they got my order ready so fast I can't believe it. They took care of me, once my order was made. Most time was spent trying to grab anyone's attention to make an order or to walk out, if there will be no person to take my order. Parking is very limited but I can't knock them for that. It's just a little worse on the quality from previously Popeyes visited prior to this one. read more

First time I had Popeyes in a very long time. I was pleasantly surprised that this location has a complimentary parking lot. When I came around 6:30pm on Thursday, I was surprised at how many people were here to either eat in or take out. I ordered their spicy chicken sandwich combo which came with a small drink and side dish. I chose the mashed potatoes which came with gravy as my side. The sandwich had a nice kick to it and was juicy. I love spicy food and am not a stranger to fried food, but the sandwich did not sit well with me. Ugh. Pros: -free parking lot -juicy and tasty spicy chicken sandwich -I saw that they had a restroom -quick service Cons: -they fill your drinks behind the counter instead of self serve = no refills Cons: read more

Popeyes Louisiana Kitchen - Spicy chicken sandwich combo with a side of mashed potatoes ($9.28) - Fast Food Near Me - Berkeley, California

Ordered an Oreo cheesecake cup and got this instead. Definitely does not look like the ad. read more

Popeyes Louisiana Kitchen - What I received - Fast Food Near Me - Berkeley, California

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They said they closed even though on the map website and on their door said they close 9:30-10:00 pm and I came at 8:50. Poor service read more

Popeyes Louisiana Kitchen - Hours of operation - Fast Food Near Me - Berkeley, California

The only reason why I give this place one star is so I can leave this review. My father is a blind man who knows his way around town very well and loves going places specifically restaurants and surprising to most he gets around there on his own. Bit the reason why I came to rate this place today is that my father came here a the other day amd told me he received very bad service. They did not tell him there was no dine in service allowed and they did now help him put his food in a bag so he could walk down the street with it. I know you do not make a lot of money working in fast food but that is no reason to be rude and to refuse assistance to a person who is very obviously disabled. Do treat ADA people as if they are lest than. They are people too!! read more

I visited this location a couple days ago, and will never go back. I ordered a three piece combo, including coleslaw as a side. When I took a bite, the taste and texture of their chicken was dry and stale. It was like eating a day old order. And, oh the coleslaw there has a slimy stale taste to it as well, and you will not like it at all. The staff who work there all seem to be operating the business on their own with very little supervision or communication from real managers. DO NOT ORDER CHICKEN FROM THIS LOCATION. YOU WILL BE SO DISAPPOINTED. GOOD LUCK. read more

Absolutely delicious! I ordered via doordash and tried their chicken sandwiches for the first time along with the Cajun fries. Sooooo yummy! read more

Great deals on their site. Love the 2 can dine deal. 2 biscuits, 2 sides, 5-6 tenders...quality was great. Glad Popeyes reopened. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Berkeley, California

Something is seriously wrong with the workers here I called and I asked specifically if they could put honey ketchup and hot sauce in my DoorDash order because on the DoorDash app it doesn't allow anyone to pick honey ketchup or hot sauce when I tried to ask the Dasher the last time to ask them for it, they told me I had to order it on the app. So even when I call directly and I asked, could they put it in my order they still don't listen. It's like I have to show up there in person to even get the basic necessities for my order. It's a shame. Their customer service skills is horrible. All of them need to be fired. If you don't know how to work with the public or if you don't like your job or if you can't just do a simple something as simple as give me some honey for my biscuit then don't work in the fast food industry. read more

This review is to give a shout-out to Howard (his name tag was spelled HORWARD). We came to this location just to pick up some chicken only (red beans and rice at home) and some other goodies since we were 2 orders on 1 ticket. I can't say enough about how he managed our order. First, he made sure he listened and upsold some of the items. I ordered the ghost pepper wings combo, an extra biscuit and a lemonade. He made sure we knew what options were available (frozen/fresh) and he really made an impression on us. My friend agreed. We know that sometimes the fast-food industry has apathetic people but that is NOT the case with this young man. I told him that we were so impressed with him that I would make sure I put down on YELP and on social media that the store #8593 at 1775 San Pablo Avenue, West Berkeley. Give that man a RAISE! He will be managing it soon. I'll be going back there for this customer experience. read more

I don't generally frequent Popeye's, but the fried chicken sandwich at this location is a SOLID 4.5/5. My only complaint is that they sometimes appear to try to drown the bun in mayonnaise, a problem that is easily fixed! The service at this location tends to be adequate, only slightly faster if you order ahead. Still, I think it's worth it to know that the fried chicken sandwich will come out hot and freshly made. Parking on the street can be pretty easy. They can be a bit slow and disorganized, but once the sandwich comes out... you'll forget about it until next time. read more

Overpriced & ridiculous. I came in to order a 3 piece combo, and the interaction was comical. First, I stood there for 5 minutes while 3 different people asked me what the name of my pickup order was. I told each person that I was there to order food. The looks of amazement/bewilderment in their eyes tells me they don't get many people other than grubhub orders. Next, I ordered my food. I asked for a 3 piece combo meal, and again, the cashier stared at me as if she didn't know what that was. She looked at the menu hanging behind her for what I was asking for. So, I said "It's the number 4. Right there...." She still had trouble understanding what I was ordering. Lastly, I got my food - a 3 piece combo with 2 legs and a thigh. Please see the attached picture.... but I really don't think this miniature leg that I received is worth the money charged. I feel ripped off. read more

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It's a fast food chain, but the service here is extremely slow. For many times, we ordered here for pick up, and the order was often delayed for about 30 minutes. Also, this area is not safe at all. I will not order from here anymore. read more

Doesn't even let you use EBT when their sign says they accept it. I ordered 2 combos and they only game me one sauce.

This is my first time eating at Popeyes. I will never eat Popeyes ever again It's way too expensive and really bad flavor. I ordered extra coleslaw and is was 8 bucks for two little containers and tasted horribly. It's a rip off read more

I wouldn't recommend this location because they have a severe rat problem. I found hair in my food. My food was cold and overpriced. The employees hardly speak English including the manager (Angelica). The lobby and bathroom were filthy. There was a homeless man peeing in the lobby and I noticed feces smeared on the bathroom floor.The ambulance and police frequent this location A LOT due to disruptions and altercations. DONT WASTE YOUR TIME AND STAY SMOOTH!! read more

Soggy chicken that not fresh. The chicken breast was old....brown right below the skin. Grossed me out. Same for the leg and the wing. Red beans had -0- seasonings and tasted of rancid oil. Biscuit didn't even pass muster. So sad. Al Copeland of Algiers, La. Is rolling over in his grave! Disgusting....threw out all. And the girl taking my order got it wrong 3 times .....she repeated my order 100% wrong 3 three times! She even tried to give me a drink which was for car behind me. Owners, please get in touch with me. The founder of this chain deserves more for the customer....me. read more

Found a long hair in my food and when I confronted them to see if I can get a new sandwich they threw it back in my face and told me to go home. read more

If you want to feel like you're eating food you can't cook? This is the place. My problem is they ALWAYS get the order wrong. ALWAYS. It's ridiculous read more

Disappointing . Does this look like 24 pieces to you? Girlfriend who spoke little English ordered and I guess cashier took advantage. I want a refund read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Berkeley, California