1. Pop Mart

    1. Pop Mart

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    New York, NY

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    Pop Mart

    3.3 (22 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Baby Molly
    Christine L.

    This Pop Mart location is inside the Oculus on the 2nd floor. Can be challenging to find and might be a queue. Store is small in size and rarely stocks the Labubu plushes. They do have keychains, watermelon bottles and figurines. The Coca-Cola series one was available but behind the counter. Besides The Monster series, they have Dimoo, Crybaby, Skullpanda, and other series. I purchased a Labubub wackymart figurine. There was no line for the cashier and it was quick. Due to its popularity, some of the items are not in stock or pricey. Keep an open mind if you are looking for something specific or check the app to see availability or if in store pickup is an option. I come to browse when I'm in the neighborhood but won't go out of th way for. I understand the popularity but wish there was more quantity of items I was looking for in stock. Store is small so can tend to get crowded. Easy to find staff to assist if needed.

    Christine M.

    The staff here are so nice here during the summer during the labubu craze and the influx of people in the stores the staff were so great. It's insane the amount of people who are prepared and ready with weights and biz checks the methods to figure out what's inside are insane! A staff member told me a few tips on how to score a labubu and I was able to get one with her advice. We recently went back to get one In store and the process was easy.

    Whitney D.

    This store is located in the Oculus . It is a bit hard to find so you may need to ask a security guard or one of the other store owners. It is a smallish store but they have a ton of stuff in it. It's a bit overwhelming. Their labubus are behind the counter. I had to ask as I thought I was going crazy not seeing any. The staff here are very helpful and friendly though. That is a big plus. The value of their products are I think reasonable. They are not upselling labubus. But the specialty ones can be more pricey.

    Edna G.

    Our obsession lately and they now have it in NYC located in the Oculus mall on the second floor. This was a nice store but still only had a small selection and some old but not all the latest models. Prices are going up and probably due to tariff price hikes. The staff are helpful when they can. Would still come back to browse when I come back again. [97R,2025]

    Starr D.

    Ugh very disappointed. Why all other trendy shops are so big BUT pop mart shop is so tiny. Like Miniso, Teso life, Friends...etc. The shop is located inside the World Trade Center Cortlandt on the 2nd level. This shop is so small, even smaller than the one in Maryland and Las Vegas. You are better off finding more things online than come in here, had to deal with the unruly crowd. Don't recommend to purposely make a trip here, unless you are happen to in the area. The location is convenient, close to everything, with subway access inside the cortlandt. The only restroom facility of the place is all the in a corder of the building.

    Sakura on the way to Pop Mart
    LARA S.

    Thank you for keeping my Sakura safe for me until I could pick her up after I realized I left her at the register while paying and got distracted by a phone call. I thought I was going to have to go home home without her and leave her in Manhattan.... Thank you so much!!!

    Outside
    Farrah B.

    It was really difficult to find the Store. But we made a phone call and were given great directions to the Entrance. The staff was small but friendly, as was the store. We found the blind boxes we were looking for, Mega Space Molly, and some of the Power Puff Girls Cry Babies. My friend and I felt a little claustrophobic (it was extremely small and lots of folks were there). I'd check them out again if in the area, but I hope they move to the larger space on the main hall and get some new stuff in stock soon.

    Blue big into energy
    Robyn B.

    They had the labubus in the back and they had a huge variety but they are by the cashiers and you have to ask for what type you want. I got a big into energy labubu but there is one major con. To purchase a labubu you have to have a pop mart membership. if you don't have one by the time you get to the cashier then you go out of line to do it and have to join the line again. I was worried that I would not get a labubu but thankfully they had a huge amount of them. They are 30 dollars each and the minis (in the middle of the store) are $15. Also the cashier was extremely impatient.

    Small, cramped place at the Oculus. That doorman is the only one friendly and helpful.
    Shirley C.

    Cashier unfriendly. Limited inventory. Line long. Staff all gather around cashier not helping customers.

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    7 months ago

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    8 months ago

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    2 years ago

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    1 year ago

    Cute place to buy collectible figurines and anime. Definitely check out the store if you are in the area.

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    Review Highlights - Pop Mart

    A staff member told me a few tips on how to score a labubu and I was able to get one with her advice.

    Mentioned in 5 reviews

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    Toho Shoji New York

    Toho Shoji New York

    3.6
    (98 reviews)
    3.3 mi
    $$

    Toho Shoji has a great collection of MIYUKI and Delica beads! They don't have Toho!! The employee…read morewas super helpful when addressing my questions because when I first arrived, I didn't know where to find the toho beads! The value is standard for NYC, a little more pricey but generally in step with the market for US!

    I've loved Toho Shoji since their days on 36th St. and 6th Ave, been shopping here since I was 16…read more They're the only bead and trimming store from that era still standing, and I've always appreciated their consistency. Kazumi has been my favorite manager for years--our encounters are always joyful--and today I also met Tamaki, who had a wonderful, welcoming presence. Normally my visits are a 9-10/10, but this time fell short due to Kaoru's behavior. After I politely declined a tray in the crystal section, she sucked her teeth and muttered something under her breath. Later at checkout, Kaoru -- a woman with a bob haircut) -- ignored my question until I repeated it, tossed my receipt at me, didn't bag my items, and walked away when I asked her name, telling me "it wasn't necessary". I also couldn't help but notice I was the only one who looked like me in the store at the time, which made the interaction feel targeted. This was especially disappointing because every other transaction I've had here has been handled with care. As a loyal, long-time customer, I hope Kaoru's attitude improves, because the warmth and professionalism I've consistently received from Kazumi and Tamaki are what make Toho Shoji such a special place.

    Photos
    Beads galore!!
    Beads galore!!
    New flower beads!
    New flower beads!
    You need this. The beading string comes in different diameters and has a thin wire at the end for easy threading.

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    You need this. The beading string comes in different diameters and has a thin wire at the end for easy threading.
    Twenty Sided Store

    Twenty Sided Store

    4.3
    (89 reviews)
    2.8 mi
    $$

    I wandered into this store after a dinner next door. The store is a good size, really open. The…read morestaff are super friendly and helpful. They were able to make great recommendations based on preferences and age. There's an area in the back for people to play games. The prices are decent, and the selection seems very good. Lots of different board games and word games. A really nice store in this neighborhood!

    Awful and INHUMANE customer service. And apparently it comes FROM THE TOP…read more Forget courtesy, apparently being treated like a human being is too much to ask. Imagine driving 45 min to pick up an order. This after having to call because their website was broken and not allowing pickup orders. This was after originally posting for help on the discord. Finally you arrive but slip prior to coming in (to be clear not in front of this store) and find you are bleeding. Your partner asks if the have a first aid kit and what should be a simple yes/no answer turns into bumbling words which seems like a long way to not help. Some bumbling about maybe having a bandaid without any offer to give that. And then you're told "you can just go to the pharmacy down the street." Okay, you then go up and ask for the restroom, hoping to clean off the wound and use some tissue to stop bleeding. Same person "Oh, well- we don't have our restroom open right now." My response : "so you have no restroom open and no first aid kit so are completely unprepared for if someone gets hurt in your store?" The response: "Look dude what do you want me to say - we don't have stuff for cleaning wounds, our bathroom isn't prepared, we're busy blah blah blah" At this point, I become hyper aware I'm the only black person in the store. Does that factor in- I don't know. All I know is I was being treated awfully and the rare times that happens, I start searching for why in my mind. It's obvious at this point this person is just trying to shoo me off. Eventually, I blurt out "Fine, I have a pickup order. I just want my order. " "Oh, fine." And I say "I don't want help from you though, can I get help from someone else?" I then turn to a female employee because 1) I'm a woman and at this point are getting all the signs this person does not give a eff about actually providing any help to me. The female employee comes over and is smiling apparently ready to help and maybe diffuse the situation. The individual then goes "No, I'm the owner. And I'll just refund your owner" "I don't want a refund, I just drove 45 min to get here. I just don't want your help. You've started this off mean and awful." "I don't want your money. Look, just I'm giving your a refund. Is this your order?" He then shoves the three items I purchased at me and goes "I'll give your a refund." I protest - I don't want a refund. I'm not trying to get one over on the store. What I wanted was to be treated like a human being instead of an annoyance, especially when I am in pain and trying to stop bleeding. What I want is an apology or at the least, to be helped from someone else who won't brush me off both as a customer and person in need of help. What I walked away with is knowledge that the owner of the institution is a tactless person lacking of empathy and apparently the ability to have basic things prepared at his own store like a bathroom, first aid kit, or even a clean piece of tissue. Picture included as proof of purchase I was at the store

    Photos
    Twenty Sided Store
    Twenty Sided Store
    Twenty Sided Store

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    Pop Mart - toys - Updated July 2026

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