One of the best salons I've ever been to! I highly recommend this location and have always had a…read moregreat experience. I've been going here for a year or so and leave looking fantastic every time. Matthew is an incredibly talented stylist and I get an awesome cut and color when I come in here. I even got crazy one time and asked for a blonde dye job: Matt delivered and I looked great for an upcoming vacation. Everyone here is friendly and it's a outstanding environment. Definitely make an appointment as soon as you can and enjoy!

I visited Salon Khouri in Dulles today, where I have been a returning customer for some time. I…read morenormally book my appointments with Rachel, but when scheduling this visit, I was informed by Michelle that Rachel was unavailable and that Teesha could take the appointment instead. At no point was I advised that pricing would differ from my previous services. After my appointment, when I went to check out, I was told the total was $75 higher than what I have consistently paid in the past. I calmly explained that I had not been informed of any price difference. Michelle then mentioned that the salon operates on a tiered pricing system but this was only disclosed after the service had already been completed. Unfortunately, her tone and attitude during this interaction were unprofessional and dismissive, which left me feeling disrespected. As you are likely aware, Virginia law requires that the total price of a service, including any mandatory fees or surcharges, be clearly communicated before the consumer commits to the purchase. Price transparency allows customers to make an informed decision, and in this case, that did not happen. Teesha did a wonderful job with my hair and was very pleasant to work with. However, situations like this not only create frustration for customers, but also place stylists like Teesha in an unfair position as the unexpected additional expense kept me from giving her a tip. Unfortunately, due to this negative checkout experience and the lack of clear communication regarding pricing, I will not be returning to Salon Khouri and will be sharing my experience with others. I hope this feedback is taken seriously, as the quality of your stylists deserves to be supported by equally professional and transparent customer service. Thank you for your time.

Got facial threading and full body waxing and have no complaints. Rina is very efficient and…read morethorough, one of the few times I didn't have too much pain because she was going so fast! Will definitely keep coming back, recommend her to anyone looking for any beauty needs, also very affordable, which is rare in this region!

From the owner: I am licensed Esthetician. I provide quality Threading, Waxing, Facial, Hair, Heena & Massage…read moreservices at reasonable price.

Chair massager is so nice strong & soothing at this salon so a big plus! It literally shake you!…read more Staff is always friendly and accommodating- I called last minute and was able to get me in for a pedi so I can wear open toe for an event tonight Place is neat and clean inside and asks customer to wash and sanitize hand before picking a nail polish color. Also, Flexive (sic) glass in between staff & client observes health & safety! Will likely return!

Nails always break. They have horrible customer service and surprise costs at end of service.read more

I booked an appointment and when I showed up at the time, they were not able to honor it. The…read moreservice and the vibe was not acceptable at all. I won't recommend it an btw this is not the first time it happened to me.

Went in for a digital perm knowing it might not work in my already processed hair. My stylist…read morerecommended a regular perm instead and said she'll make them looser like a digital perm. I was scared but love the outcome. My stylist is Korean and her daughter and (I believe) the owner helped her communicate with me. Everyone was super nice and explained the process to me and how to style my hair (not used to curls or a regular perm!). The time it took is shorter and the price is lower than the digital perm and while it won't last as long as a digital perm, I'm glad they were honest and didn't do something to damage my hair even more just to make more money. My stylist also took me in with a very last minute appointment and later than she'd normally do for a digital perm which normally takes 3 hours.

This was the funniest microdermabrasion treatment I have ever got. First of all, when I walked in,…read morethe lady was working on someone's eyebrows. After she was done, she walked me in the facial room. Without cleaning/washing/sanitizing her hands, she started cleansing my face with some random lotion. Then, she wiped my face off with a hot towel and did microdermabrasion. After a minute, she put a mask on my face which felt like a home made mask. Then, she had me waited for unnecessary 10 mins before she wiped the mask off and said it's done. There is no moisturizer afterwards and the mask residue was on my face here and there. I would not be returning to this place!

I bought a Groupon for this place without checking the reviews. For $42 I received less than 20…read moreminutes of 3 cleansers and an indifferent waving of a wand over my face for the "deep cleansing exfoliation". Then 12 minutes of a being left alone with a drying face mask. If I had paid their price of $90 for this I would be demanding my money back. As it is, I'm just irritated that I didn't read these reviews first. Agree with other reviewers that my provider was not pleasant. She was rude off the bat, then tried to make it up by talking to me while rubbing soap over my lips and indifferently wiping it off. Two weeks later and I still have an abrasion on my nose.

I did a walk in appointment and the next available was with Shay. I had a 10-15 minute wait, which…read morewas great! Shay was very professional and walked me through the process of an under arm and Brazilian wax. Arms were no issue, quick and easy, barely felt anything. Brazilian too longer as there was more surface areas. There were two really painful pulls because of where they were and how sensitive my body was. But Shay was skilled enough to ensure even pressure and pulled it in one go! I was in and out under 20-25 minutes for everything. Was super convenient! Would recommended!

I can't see the same technician to sustain even when I ask for a specific person. When I do expect…read morethe same person, I am always switched to an unknown person without my consent. I visited four or five times and every time I am blindsided with someone new. The front desk disputes that I never set a preferred person but they ask me after every appointment I ask for the same person that rendered the service. It's hard to preferred a person if I can't see the same technician every time I come back every month. I think of this place like an HMO wax studio, where you get service but do not have a choice on who you see. I am a loyal client and waxing for for over 20 years but moved recently across the country. I have never been treated undervalued until now. The people running the front desk talks bad about management in front of clients and I am pressured to buy products and make me feel bad if I don't purchase. This Dulles location needs front desk training along with scheduling etiquette.

I love this nail salon!! John is the best nail tech and designer !!!! He's not only professional…read moreand quick. He is very nice and takes his time and is very friendly and makes conversations and jokes with his clients. I'am a very satisfied customer. Thank you John

Let me just say THESE NAIL TECHNICIANS KNOW HOW TO DO NAILS! I was skeptical to try out a new salon…read moreafter moving to South Riding, but I tried this salon out by chance after seeing the amazing reviews from other yelpers. From regular, gel, dip, and acrylic they can do it all!! They really listen to what you want and bring your vision to life with their artistic skills. The staff is all so friendly too!!' I've gotten a pedicure from Nancy, let me just say she is such a sweet heart! Having a convo with her is like as if we have known each other for years!! When I said I wanted my nails cut short, she cut them short! Other places try and only file your nails down so you come back quicker for a pedi, but Nancy didn't try and tell me what's best. She listened and did exactly what I wanted. I got a gel French and she did an amazing job! Going on my second week and they still look fresh AF!! BUT Y'ALL!! My go to nail technician though.. JOHN! OMG!! He is AMAZING!! You show this man what you want and he'll bring your hands to life!! He'll have you feeling brand new with his amazing art skills!! He does a pretty quick job which you'd be surprised by because of how glam your nails look!!! LEGIT, JOHN IS THE MAN! I can't wait to go back to him and see what he can have my nails looking like next!! GO BOOK YOUR APPOINTMENT WITH HIM!!!!! Check out their instagram!! @diamondnails_sterling Also, with the whole pandemic going on they're taking all precautions seriously. They take your temperature as you walk on, have wipes and hand sanitizer right at the door so you can wipe your phone and hand!! They also have plastic dividers at each table and chair! Don't pass by on them. They all do a really great job!!

The next day, the polish starts to come out on the edges of my nails, and if you look around the…read morecuticles - area was not cleaned and polish is not neat around them. For $93 plus tip, I'd expect better quality service and communication with nails that last more than one day.

Great job Highly recommend Luna Nails and spa…read more Friendly staff and so clean!! I love my nails

I've been seeing Carly for almost a year now, and she's always amazing. My eyelashes look great…read moreevery time, and I'm never disappointed. Thank you, Carly!

She is a scammer! Took $145 dollars from me for a plant that she did not even intend to send me. I…read moreposted the information online for other to be aware and she promised me a refund in which she has not given. Do not utilize her services because you cant rely on a dishonest person! who is to say that the products she is using is of good quality? Dirty Business owner!! Trifling person!

Based on Yelp, I've checked in 18 times, but I've probably actually visited more than that! Just…read morelike most of the other stores in this shopping center was such a great store pre-pandemic. Fortunately, they seem fully staffed. Customer service is always hit-or-miss, mostly miss. The store itself looks very clean and fully stocked. In the past, most of the cosmetics had testers, but I believe they are no longer available for non-prestige items. There have been times were customers open the non-prestige items to test, and then the item either is marked as damaged or may be marked as clearance. It looks like they removed some aisles...or moved them... to accommodate the large Benefits Brow Bar. I didn't see anyone there, so not sure if we need to inquire at the checkout or just stand there until someone acknowledges us. This time, my visit was strictly for replenishing my makeup items, so I ordered via the app and went to the pickup counter. I simply told the employee that I placed the order and picked up the item because I needed to make sure I selected the correct color...she showed a bit of an attitude saying I need to wait about 15 minutes. In the meantime, she went to help other customers. Once she returned, she was a bit nicer. Parking is not an issue as there is plenty in front of Ulta and for the neighboring stores.

I went to the Ulta Beauty at Dulles Retail Plaza in Sterling, VA and had a great experience thanks…read moreto Emma!!! She was extremely helpful as I was overwhelmed trying to figure out what type of product and shade to get. She was patient and walked me through the options. I left happy and thankful. Thank you, Emma! You are fabulous!!!