BLUF: Customer service sucked from whom I'm guessing is the owner. Easy to work with? Ummm, not so much and left me feeling really uncomfortable. Would I return? Nope. Worth the drive? Nope. Really awful first impression. Seems like this is a highly micromanaged business by a judgemental owner who would rather turn away customers rather than help them. Seemed like he preferred to appear to others like the all around good guy, but humiliate others for the sake of looking good. Harsh treatment of staff trying to make them look bad in front of customers. Didn't listen well to customers or staff. For all those who know what these red flags mean, you may want to go elsewhere to avoid encounters with this person. There are SO many other salons in the area that do great work and are a better value. We took our business to another salon where we were warmly welcomed upon entering rather than judged. read more

They made my mom wait 38 minutes to get her toenails done!!! she is 84 years old. No one helped her into the chair. It was ridiculous.

The next day, the polish starts to come out on the edges of my nails, and if you look around the cuticles - area was not cleaned and polish is not neat around them. For $93 plus tip, I'd expect better quality service and communication with nails that last more than one day. read more

Luna Nails & Spa - Day Spas Near Me - Aldie, Virginia

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Great job Highly recommend Luna Nails and spa Friendly staff and so clean!! I love my nails read more

Luna Nails & Spa - Great job - Day Spas Near Me - Aldie, Virginia

If you ever want to be pampered, Luna Nails & Spa is the place! All the nail techs are great. Kevin, the owner, is honest, professional and friendly. He knows all clients by name. Walk ins are always welcome. With a wide variety of services, Luna is a one stop shop! I give Luna Nails & Spa 10 stars!! read more

Luna Nails & Spa - Nails by Mai at Luna Nails and Spa. Great salon and Mai is wonderful!! I highly recommend Mai and Luna Nails. - Day Spas Near Me - Aldie, Virginia

Sloppy & Rushed and like one other yelper wrote depends on who you get. Unfortunately I got one who provided sub par service, sloppy & rushed! Sure, this was a clean salon but the service I received was disappointing especially after being charged for an extra service that did not deliver. I really wanted to patronize this place but it was a total letdown. O I am pretty sure they are capable of a better or at least adequate service but it was not for me today. I am disappointed because I've had better in other salon competitors. This place was convenient but not so if product/service was not up to par. It simply was not good quality! read more

Luna Nails & Spa - Day Spas Near Me - Aldie, Virginia

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Im confused why i was charged more than what was told to me before the appointment. I felt like i shouldnt have paid as much as i did. I asked for acrylic removal and a buff/cutdown. It may be my fault idk but the lady ended up breaking a nail to the skin and she didnt smooth my nails down. I smoothed it myself at home as best as i could. read more

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Great products and awesome service. Very clean and modern facility. Highly recommend. read more

Luna Nails & Spa - These are almost 10 days old! - Day Spas Near Me - Aldie, Virginia

I gave this place another chance on a less busy day and my experience was 180 degree different than before. I felt less rushed and loved the way my nails and pedicure turned out and have been visiting this place on schedule for all my mani, pedi, and spa service needs since. Both my daughters love it too! I've visited a lot of different salons in Loudoun county since moving here 2 years ago and none of them have done my SNS dip powder quite as well as Luna!!! I have now found my go to nail shop. This shop has lots of color choices in polish, gel, and dip powders. Also in the wake of this pandemic, the shop owner gives his patrons masks and sanitizer. How awesomely kind is that!! The staff is also very nice and attentive as well. They always offer beverages and make you feel really comfortable and taken care of. read more

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This place deserves 0 stars. They always quote one price when I check in and then another price (always higher) when I sit down to get my nails done. I showed the nail tech a picture of what I wanted and she wasn't able to do the design. So I asked about 10% of the way through if we can just change it to a single color and she said no. Overall something is off about this place. When other customers come in, they get offered coffee, water, tea, etc. When I go in they try to get me in and out ASAP. Not sure if it's because of my age or ethnicity. Either way I would not recommend this place to anyone, ever. read more

I recently had an appointment at Luna Nails Salon and Spa for myself and my 6-year-old daughter, who was so excited to get her nails painted. When we arrived, I let her pick whatever color she wanted, and she chose an OPI color. Unfortunately, Kevin, one of the employees, came over and rudely told her to put the polish back, saying it was too expensive, and we couldn't use it since I had ordered a regular polish. He literally said you cant pay more bucks . Terrible service and I plan to bever go back here nor ask my friends to visit this place This interaction happened in front of several people, and my daughter was embarrassed and hurt by the way she was spoken to. We came to other Salon right away abd so happy to be greeted with respect. If i wanted I would've created a scene over there but I am not a person like Kevin nor I have issues paying 30 bucks for any nail color. As a regular customer, I was extremely disappointed by this experience. I expect better service, especially from someone who isn't even the owner. I hope management addresses this behavior, as it's no way to treat loyal customers. read more

So glad I'm back home to my favorite nail salon! Having gone a few times years ago, a nail tech I loved at another nail salon in Sterling left and I decided to come back to Luna which is closer to my home. So glad I returned! The Manager is so friendly including the staff. Salon is clean, organized, and they offer you an array of drinks with your services which is an added bonus! I received a pedi and definitely will be returning as this is my new go to nail salon! I would highly recommend the male nail tech, Viam (sorry if I butchered his name) but he was by far the best Nail tech I've had and very nice! You won't be disappointed! Thank you Luna Nails and Salon! read more

Seriously one of the worst nail places I have ever been to. My technician Anna was more interested in talking to the lady next to her than painting my nails. I had to point out where they didn't remove my old polish and even after doing so, it wasn't completely removed. The polish I picked was old but they said they could "work with it" for my toes. The tech had no order of painting nails and chose various ones repeatedly while leaving others, getting a ton of paint on my skin. She spilled acetone on me and my leggings multiple times. DO NOT GO HERE!!!! I won't ever ever ever be back! read more

They did not do a good job. The nails were colored super messy. I cannot describe how bad it looked. I requested them to remove the color. The pedo without color was better. read more

First and last time I'll ever come here. I was here today and made an appointment for 4:45 to get a pedicure and acrylic nails. My nail tech Daniel was clearly exhausted and rushing (he told me at the end of the appointment he hasn't eaten all day cause he never got a break) during the pedicure he cut the side of toe with the callus remover tool. He obviously felt bad and was trying to hide it and kept telling me to put my foot back in the water. My foot was bleeding a lot to the point it was dripping down my toe and he put the salt scrub directly onto the cut which I made him immediately take off because 1 it burned and 2 it can lead to infection he apologized got up got an antiseptic to clean it and then not even five minutes later while my toe is still bleeding tried to put both of my feet in the paraffin wax bags which I had to tell him multiple times no. I understand mistakes happen I was very kind and told him not to worry it's okay just please continue without touching/putting anything on that toe. He finishes the polish and then pours acetone directly onto the cut which hurt incredibly and I had to remind him again of the cut and please stop. He then went to do my acrylics which he was rushing through because it took him maybe 25 minutes. They are incredibly thick because he didn't shave them down other than for maybe 1 minute. If I wasn't so exhausted myself I would've talked to a manager then because there is no reason I should've paid full price for both services after the quality was the worst I've ever experienced from any nail salon but I just wanted to pay and go home. I couldn't even enjoy the pedicure because all I could feel was the pain from the cut. read more

I've been here twice since moving to the area. I loved my nails both times. I got the gel manicure for $40 (which I still feel is somewhat overpriced) but I guess that's just the area we live in. Everyone's really nice and I have no real complaints other than the prices! During covid they check your temp and make you wash your hands as soon as you get in. Appointment only right now as well. Update: Second photo is from 14 days later read more

Luna Nails & Spa - Gel manicure $40 - Day Spas Near Me - Aldie, Virginia

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Techs need more training, first time I was cut pretty bad with nail file, tech claimed it was a new file, saw different tech next and color was off and went back to address issue and Kevin told me to try the gel and it would last 3-4 weeks, but after $$$, less than 24 hours later it started chipping off. Will not go back! read more

The service was terrible and no care was given to our nails. The lady who did my nails was nice but she did a messy job and the nails ended up looking like press-ons. After a few hours of getting them done, they started to hurt really bad. read more

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It really depends on who you get. Today's dip manicure was sloppy and rushed, with no attention paid to my cuticles. When I pointed this out, the technician trimmed them but cut me. Other experiences have been really good with dip manicures that last for weeks and look really nice. read more

Beautiful salon. We have been coming here for 3 years now. Kevin's hospitality and his technicians are top notch. Highly recommend!!!

Usually I love this place but recently they have been disappointing definitely depends who you go to this happened as soon as I got home There was a bubble under the nail polish that popped not to mention the design is not great read more

Luna Nails & Spa - Day Spas Near Me - Aldie, Virginia

Janie is AMAZING!! She takes her time listens to what I want for my nails and always exceeds my expectations. She also is so on it and can read what I want before I say anything. Janie has a great sense of humor and provides exceptional service. Love her! read more

Been coming here for years. Wonderfull all around. Love wax and nail service. I only come her.

I basically never post reviews, but I loved my service! Selina did my nails (SNS) with the coffin shape which was a first for me, and she nailed it! I have done SNS at about a dozen places in northern Virginia, and this is definitely one of my top 3 places! I brought my mom with me who has notoriously bad luck with her nails, and Helen did liquid gel for her. She was incredibly patient and meticulous and did a wonderful job and actually explained what she was doing and why! We have definitely found our new favorite nail salon! read more

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I always end up coming here from time to time and every single time I'm always impressed by the service, and the outcome of my nails. I show them a pic and they give you exactly that! Huge shoutout to Kevin who's amazing and was patient in doing these nails that I am OBSESSED with. They always take so much time in making the nail the perfect shape. The process might be longer than other salons but it's definitely worth it since I'm super OCD with things like this and they never fail to impress. I am definitely going to come here regularly! Hands down best nail salon in the area! read more

Luna Nails & Spa - Coffin ombré nails - Day Spas Near Me - Aldie, Virginia

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This place does awesome nails AND serves beer and wine. 'Nuff said. Ok, more to be said. I've lived in Aldie/Kirkpatrick area for years but never stopped in for whatever reason or another; however, today I decided to get monthly mani/pedi/wax done here and I am so happy I did! Selina did my nails and was very sweet. She nailed (pun intended) my nail art inspired from Pinterest, shaped them just how I wanted them and was very patient in the whole process. Then afterwards, Hanna did my wax - so fresh and so clean clean. They were a little short staffed so the owner of the salon (Kevin, I think?) kept the ladies rolling. But he finished off my gel top coat AND informed me that they serve wine AND brought me a glass even though I was almost done with my service! He was also very personable and I just felt good there overall - great environment, great service, and honestly just a nice place. Definitely going back again!! read more

Luna Nails & Spa - Day Spas Near Me - Aldie, Virginia

Very good service. Great pedicures, have had several now and always happy. Friendly staff. Will keep going back.

Mai does excellent work and takes time to listen to your special requests. I have never had tips or gel powder done and she took her time to explain and recommend the best for me. Very happy with the service and highly recommend this place and Mai. read more

Luna Nails & Spa - Powder gel - Day Spas Near Me - Aldie, Virginia

The nail techs are wonderful and they do the designs free hand...the place is clean and customer service is exceptional read more

Luna Nails & Spa - This is the best nail shop and this time I took a friend and she loved - Day Spas Near Me - Aldie, Virginia

I had a great experience at Luna Nails! My friend booked us an appointment on November 28th. This was two days before I left for my vacation. I knew a gel manicure would last while I was on vacation for two weeks. I took a photo after I got my gel manicure on Nov. 28, another photo about 3 weeks later and the final photo was taken today - a full MONTH after my appointment :) I had Tammy as my nail technician and as you can see, the manicure has lasted for a full MONTH!! She did a fabulous job!! While away on vacation, I swam in the ocean, went kayaking, went on multiple excursions, so my nails were put to the test!! This salon is clean and the color choices for gel is HUGE! I'm looking forward to another gel manicure by Tammy :) Thank you! read more

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Got waxing while my daughter got a UV full set. Janie was professional super sweet and did an amazing job. Very welcoming and nice staff. Will return! read more

I've been going to Luna Nails & Spa since I moved to Aldie in '21. Great atmosphere, service, and I've always left with a great manicure and/or pedicure. My husband also enjoys going in for a pedicure on occasion. Highly recommend Luna Nails & Spa. read more

This is my new nail salon since I moved to Aldie. Nails turn our perfect every time and service is excellent! The dip powder nails I get here are basically bullet-proof. My nails literally don't break and can keep growing and growing if I don't get them re-done. It's awesome. Also, I get my eyebrows waxed here. I have somewhat sensitive skin and I always react really well to whatever wax they use. Highly recommend!! read more

New to the area looking for new salon. I always say, if you find a nail place you like stick to it. And every single time, I fail to follow my own guidance. Of course, yet another business that puts on a facade of prioritizing health and safety. Your temperature is checked at the door, they ask you to wash your hands then pick a polish. However, what I'm finding more and more common is the inability to enforce wearing your mask correctly. Out of about 10 customers in that salon, you had 2 morons wear it as chin and mouth guards. Now I understand how enforcing this type of rule can become hostile but it NEEDS to be done. Guys, it's temporary, deal with it. And if you cannot wear your mask correctly, stay home. And businesses, if you are unable to enforce this, stay closed. Finally, when I left the $32 regular polish pedicure somehow turned into $40. Apparently the "callus removal" is $8 extra, which is INSANE to me. Absolutely insane. Of course they don't tell you lol why would they? Now I understand why they force you to take the menu of services. All I asked for was a regular pedicure I didn't need to see the menu but she forced me to take it. Then when she asked if I wanted the calus remover, I said yes. At the end when I questioned it, she said "I gave you the menu, it's in the menu." THAT is why they force you to look at it. So when they sneak extra charges into your bill, you can't deny never seeing it. For those reasons, I won't return. However the pedicure was pretty good. read more

Just wanted to say this place is absolutely the best and Kevin and his staff are beyond amazing! Nina took wonderful care of my daughter !!! She was so compassionate and understanding and super professional! This is the Only place we trust! read more

Luna Nails & Spa - Awful Before by previous other salon. - Day Spas Near Me - Aldie, Virginia

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Happy with my nails and overall experience- I came close to closing time on a Sunday and Mai took me in and did a beautiful job with my gel tips. She was very nice and professional and would recommend seeing her. read more

I have been going to Luna on and off for a few years now. I never thought they lived up to their rates, though the boujee service and atmosphere is nice. I decided to take the plunge and go back after a bad experience steered me away for 6 months. Let's just say I won't be returning and it was not worth the almost hour drive nor my money since I'm now getting my nails frantically fixed a week earlier than scheduled. Not only was the gel polish applied so thinly that my dark colored nails were almost clear in the light, but most of my nails peeled off before the first week was over. I get a new set monthly and fills every two weeks on the dot. I've never had a salon with such inconsistent quality in their nails. The service was the only reason I decided to give this place a second shot. read more

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Paid over 100$ for gel mani and pedi just to find out it chips in 2 days. The technician literally mixed some fluid into the nail polish to make it not dry? I don't recommend this place, Go there if you want to waste your money read more

I've been going for years and always have a great experience. I go for my pedicures. Always so friendly and accommodating. I make appointments ahead, that helps :) read more

I'm new to the area and have been wanting to start getting my nails done. Took a chance on this salon cause the reviews were pretty good. I just needed a simple gel manicure. And did my technician deliver. I had such a pleasant experience and loved the results. First pic is two days after second pic is three weeks later. I usually can't get a manicure I do myself to last more than a couple hours so I'm totally ecstatic with this find. Already been back with Vivian! read more

Luna Nails & Spa - Nails - Day Spas Near Me - Aldie, Virginia

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