They always do a fabulous job keeping our spa & pool equipment in top shape! Bliss! Friendly, on…read moretime and professional!

I contact KrisCo for maintains on my water feature (fountain). Alex arrived on time. Immediately…read moreunderstood the issue and quickly repaired the problem. The fountain is functioning better than ever! Thanks to Alex M. And the entire KrisCo Team! I highly recommend KrisCo and will be a customer for life

I would not recommend Hot Tub Pros due to their unprofessional and poor communication, poor service…read moredelivery and inconsistent pricing. I hired them to do a year's contract including three maintenance cleans back in June. I prepaid $1120 and had one service provided. Due to my tenants moving out and no longer needing the hot tub, I asked if it was possible to repurpose the unused balance to instead drain and winterize the tub, assuming I would maybe get a little bit of a refund back after the winterization was taken into account. They ignored my multiple emails and I felt like I had to harass them to even just acknowledge receipt of my emails. When they finally responded, they said my first drain and fill was a filthy job and my tub was covered in ants and hence they should be charging me more, but they never mentioned this until now. It was rude and out of nowhere. They also said the website pricing was wrong and that the winterizing would cost more, and that they were also booked out but could maybe squeeze us in a few weeks and would check in later. It was strange to me that 1) they never mentioned the alleged issues with my first hot tub service, 2) they had inconsistencies in pricing between the email quote and their website, and 3) they didn't want to preschedule a standard service that was time sensitive and needed to be scheduled in advance. Finally, when they did actually come out do the winterization (after I pleaded with them to get it scheduled), the tub was left with water in the tub and we are unsure if it was properly winterized. I wrote again asking for clarity and he said he took video of the service footage and would send it to me; it's been over a week and still haven't received it after a couple of follow-up emails requesting it. I am nervous there is still water in the plumbing that would freeze and have no confirmation that the winterization actually was completed. This company is hugely unprofessional and needs to get their act together. I hope this review will prompt them to reply to my unanswered emails and send me the video footage.

I used this service for about two years and they've ghosted me several times, not showing up for…read moremonths at a time. Communication has been nonexistent. When they showed up they did a good enough job, but reviewing my invoice I see that they charge seemingly random amounts of money. When they didn't show up there was no communication as to why or when they would come. They repaired my controller last year and used the wrong part so I can no longer use all jets. And it took over 4 months to get them to screw that up. Obviously, I would not recommend them.

I've hired a few different pool cleaning services over the years, and Aquaviva has by far been my…read morefavorite. The employees are personable and professional, and I'm always happy with the job they've done. Would highly recommend!

Norm is busy and that speaks to the quality of his work. He is also considerate and took time to…read morefit us into his schedule for hot tub cleaning. He was thorough and spent time educating a newbie on key points of hygiene and care.

I don't need to write a novel to say all I need to about Norm:…read more-He's efficient -He's INSANELY affordable -He's friendly -He's professional -He sends bills/communicates through email -He does a super job Don't waste your time with Aquaquip. Call Norm.

I first was given Don's contact through the spa manufacture Clearwater. Our spa is over twenty…read moreyears old and we had a power outage while out of town. Contacting Don we made appointment for two weeks out to fit our schedule. He arrived on time to trouble shot the problem. Turn out to be a shorted circuit board. This item not available because of the age. Don recommended to replace the whole heater assembly. It was available in stock and would replace my old unit. We agree he would come back and install unit. Again he was on time and very friendly. After a couple of hours everything hooked up and spa ran great. He recommended we install a surge breaker at the power box. Don return after a few days and installed it. Don has become my go to spa guy. He was knowledgeable, and friendly. I would highly recommend him.

We bought a home to renovate, and Don came to diagnose why our hot tub didn't work. He said good…read morenews, it will only be $25 for a switch, and it will be a week. After over a month, he installed the switch and said there's no gas at the hot tub. He said it wasn't his responsibility to know that there was no gas. We then had to hire a gas contractor to install a new gas line to the tub, which took another month and cost $600. Did I mention the $25 job with Sound City cost $700 not $25? (There was also a filter to replace he said would cost $200 that cost $400) And that Don left garbage laying around? That he was combative and non professional? Seriously the WORST HOT TUB REPAIR ANYWHERE. Go elsewhere.

I am very pleased to recommend Aqua Bella to anyone who needs pool/spa service. Rob knows my…read moresystem better than I do and both provides advice and guidance on how to keep in running properly. My heater recently went out and Rob replaced it in a very timely fashion at a lower cost than the other quotes I received. My pool stays in great shape all year round which makes me stress free (at least regarding my pool...:). These guys are the best!

I am so thankful to have found Aquabella. I gave up on the pool service that we had been using,…read moreand found Aqua Bella on Yelp. They responded to my request immediately, over the weekend last year, and have been amazing to work with ever since. They take pride in their work, they are always available to answer questions between cleanings, and they have taught me a lot of my pool (the previous group we worked with used cleaners that knew very little about the pool equipment.). They even came late on a weekend evening to address an issue we were having with the pump. Amazing! I cannot say enough about Rob and Chris and highly recommend AquaBella!

We've been using Neptune Pool and Spa for about six months, and our spa has never looked or felt…read morebetter. The water stays perfectly clean and balanced, and they're always on top of maintenance and chemical adjustments. When our heater started acting up, their technician arrived the same day and got it running again quickly. Friendly, professional, and truly reliable -- highly recommend their service to anyone who wants worry-free spa care!

Steve (owner) and his team have been a HUGE help in completing a spa repair another well known pool…read morerepair company had been failing at for years. Our jets- previously told by aforementioned other company would need to have concrete torn up to access - work perfectly after a short VERY affordable visit. He's also working with us on pool repairs that the same other company tried to severely mishandle before our maintenance person finally realized Neptune's service and expertise is the only company we can trust to get the job done properly, on time and at a fair price. We're grateful to have found a great team to ensure our community pool and spa are working well and we can enjoy them all season.

My above-ground outdoor spa is 23 years old, and still in good running order. The first 5 years I…read morehired the company that sold me the spa to maintain it, but when they closed their local shops, they suggested I use Poseys for continued maintenance. Since then I have had multiple leaks patched, a motor replaced, and a control panel replaced. I do the routine maintenance myself (chemicals, cleaning, jet replacement) but I call Poseys for everything that requires opening up the outer shell. Poseys is a small family run business, so when I phone I know to expect that I may need to leave a message, but they usually return the phone call within a day and when they do, I know I will be speaking with the company directly, not a switchboard. Their communication has always been clear, their manner professional, their prices lower than MY estimates, and their work reliably good. Twenty-three years ago I purchased the right spa for my health needs: the right size and shape, the right jet placement, and thanks to Poseys I have not had to replace that spa with a newer model that lacks the features I value. As for Poseys, I just hope their family business continues for as long as I own a spa, because that's the company I want for repairs.

Kirk and Daniel from Posey's fixed the pump in my hot tub. They were prompt, personable and…read moreefficient. They also solved a heating problem I had since it was new with a simple adjustment. I highly recommend them. I'm in Renton, WA, I don't know why Google says I'm in California.