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    Aqua Bella Pool & Spa

    3.9 (7 reviews)
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    Services - Aqua Bella Pool & Spa

    Pool maintenance

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    2 years ago

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    5 years ago

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    7 years ago

    Very poor customer service.Even sold equipment broken they don't take care. Don't trust this company words.

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    chris D.

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    8 years ago

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    9 years ago

    Awful service. My pool went green two times because they forgot to put the right chemicals . Avoid at any cost!

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    6 years ago

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    Last Minute Spa Dude - Channeling our inner mad scientists with Last Minute Spa Dude!

    Last Minute Spa Dude

    (12 reviews)

    Absolute scam!! I made an appointment for a spa and pool cleaning and pool 101 for a Friday. I…read morereceived no text or email notification. So I even called to double check the time. Frank showed up on the wrong day....he then let himself into our pool house and got started without me on the property. He didn't seem to know how to work our older Penatair system. He struggled with the controls then told me the jacuzzi was broken and might need $6-7k of repairs. He said he heater was also possibly broken and that he would do research on the parts and text me a quote. K never heard back. Since what Frank told me was the opposite of our pool inspector before we bought the home, I decided to have a second opinion. Jacuzzi is working great and heater works. Everything Frank said was wrong. I later went to a local pool and spa store and mentioned my experience and was told he is known in the areanfor scamming people. DO NOT go with this guy!

    LEFT ME WORSE OFF THAN I WAS. My pool heater had a small…read moregas leak and was red-tagged by the gas company, although it was actually still operational. My home warranty company had trouble finding a vendor over the Christmas/New Year's holiday but finally found this guy, and I'm sorry they did. Frank, the owner, came out reasonably quickly after I paid the $150 service call fee upfront. He indicated that a part would be required to replace the part that was leaking gas. Well, long story short. After many delays, ostensibly waiting for the part, someone (not Frank) came out and disassembled the heater but did not have the replacement part. Then I had to pay $600 upfront for the future part and service, which never came. After several phone discussions, a no-show service call, and a threat to sue, Frank promised to refund my money; I finally was able to recover $431.83 of the 594.58 I had paid him. After talking to him on the phone again, he promised to send the balance but never did. In the end, the gutted heater could not be repaired by anyone since the person who disassembled it took the parts with him and left me a gutted pool heater (see photo). It cost me $4000 plus dollars to replace the entire unit. Don't use this company. They are unreliable and not to be trusted. I would give them zero stars. FYI, I am NOT one of these folks who only give bad reviews. I am a trusted Yelp reviewer with four years of Yelp Elite Squad experience, and they don't award these badges easily. Take it from me and save yourself some trouble. If you DO need spa or pool repair, call Rain City Pools. (See my 5-star review) https://www.yelp.com/biz/rain-city-pools-everett Excelcior!

    Aqua Bella Pool & Spa - poolcleaners - Updated May 2026

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