The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

Some reason they never open on time...constantly have to wait in parking lot..it's already half…read morehour late .

Service is amazing, asked for assistance on repairs to my pool cleaner and was given advice and…read moretips to fix it. Was not expecting that. This will be my go to store and source for pool parts and supplies from now on

Great weekly service team. We have used them for years and our pool has always been sparkling blue!read more

Good customer service, answered my questions and explained how they conduct business. The initial…read morevisit was a fact finding to seek information on the company, products and picked up a few articles on Robertson Pool display pamphlets. Ben was very helpful and invited me to visit there main office in Coppell area of operations. We are still waiting on another estimate before making our decision which company to go with...

If you are looking for an affordable way to take over servicing your pool don't go here. Their…read morepricing is 2X on their supplies and the woman that owns it is quite rude when I told her why I was returning the product.

Definitely helpful with maintaining our pool. I would have spent $1,000s if it weren't for there…read morehelp troubleshooting. They have never tried overselling me anything. Great honest people and it's Veteran owned.

Carlos and Adriano have been servicing my above ground hot tub for more than three years now. This…read morehot tub is over 20 years old. They know exactly how to diagnose and fix it every single time they are budget friendly. And friendly I love these guys and they will continue to get my business every time something goes wrong with this dinosaur. I appreciate them so much and so will you you. They get 10 stars.

Thank you Carlo, you did awesome job with the spa move and the repairs that were needed, the new…read morehot tub cover...love my deck and gazebo! Im thanking you every time I look through the window. Super recommended! Very affordable.

Hi, my name is Linda: Nov. 30, 2015 new installation…read more Question for the ones that have tubs. I did, but never used It. It was to low and I couldn't get in, could get in, lol, but couldn't get out. My husband, kept on telling me your going to get what you like. Finally, I did, I even had a picture of what I wanted. One day, I called, true testimony, I'm going to call, that's it. I called no more delays. To my surprise I talked to Mr Katz. I set up an appointment with Lone Star Walk In Tubs LLS out of Frisco. He was very knowledgeable, checked out if my bathroom was the right size, it was. Set up for a time, I did. Had an awesome crew of men that set the tub I wanted, even with an shower. it didn't take long to install. Have been enjoying it every since. It's sitting down with warm jetted water. Water comes in fast and drains fast. Waiting for the water to fill gives me a chance to think about my day. Afterwards, my body is relaxed and refreshed. Thank you

My elderly mother purchased a walk in tub from Lone Star Walk In Tubs early 2015 due to her having…read morebroken her second hip in two years and having a hard time getting in and out of the shower. In June 2015, we discovered a leak above the tub. Originally thinking it was the a/c overflow pan, we contacted an a/c contractor. They came out to discover it was actually from the tub installation and the rerouting of the plumbing. We contacted Mike K and he sent out his new installer to take a look at it since the original install guy was no longer working with him. The new install guy said it was a shoddy install job and if it were him, he would fix the plumbing issue and make it look more professional as the other guy had left the shower spiggott and the on/off valve on the wall that it was originally on. This looked like crap but the install guy told my brother, who was living with my mother at the time, that it was the way he had to do it. We requested Mike to make right on the situation and he never did. We contacted the manufacturer of the tub in NY who also said Mike should make the repairs. Mike's advice was to contact our insurance co who could subrogate to his insurance co. He also said we needed to contact the initial install guy. We did and he said the warranty was with Mike's co, not his. After getting the run around on several different occasions, we had the work completed and my mother was out of pocket over $1000 plus dealing with contractors, wet carpet in the bathroom, mold growing, sheetrock repairs, etc. He was a smooth talker when it came to selling his tub, but certainly wouldn't stand behind it. If you are considering purchasing a tub from them, I would think differently. My mother thinks she was totally taken advantage of due to her age. Working in customer service all my life, I have never personally dealt with such slime.

I've used Allison a number of times to service my sprinkler system. I can always count on them to…read moreshow up when scheduled and complete the work on a timely basis. I have never been home when they worked for me. They simply do the work and send a bill. They make it easy.

From the owner: Allison Landscape and Pool Company custom designs every…read moreaspect of the project from the concept to reality. Every project is different, therefore every project designed and built by Allison Landscape & Pool Company is unique. Our capacity to accommodate the needs of customers that demand originality, attention to detail, and hitting deadlines is what separates us from our competition. The goal of our team is to make people happy by exceeding their expectations. We achieve this by building your dream backyard with excellence, integrity, and original design. We specialize in: -Pools -Spas -Water Features -Water Parks -Outdoor Living -Landscape -Landscape Lighting -Irrigation Systems

I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We bought a new Vita Grand 7 person spa from them and they were wonderful! Joe was very helpful and…read moreknowledgeable, helping us decide which one was right for us. They did the electrical work, installed the tub, and waited to ensure the chemicals were put in correctly by showing us what to do - all in the same day! We definitely recommend JR's Spas to all of our friends!

I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.