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    Services - Robertson Pools

    Pool maintenance

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    Jamie W.

    I've been waiting until our project was complete to write this review. We just had a very small fiberglass pool installed. I was SO nervous b/c it's such a big investment and you never know what could go wrong. Let me just say, this experience FAR exceeded my expectations. We worked with Nick on the design and sales process. He was AMAZING. Super responsive to every single email/text I sent him (which was A LOT over the course of several weeks). He was super knowledgeable and friendly - not a "salesy" salesperson at all. The construction process was awesome. It was insanely fast - we had a big crew here so I know quality was not sacrificed - there were just a lot of hands on deck. The owner, Ron, was even here on-site for the installation. Bret was our SI for the project- he was super cool and was also very responsive to everything and made sure his crew got the jobs done. We had a couple of things that needed repair, which is to be expected, and they didn't skip a beat with the repairs. They were super prompt and took care of everything in a timely manner. Karyn was the Construction Coordinator. I never got to meet her in person but all of my interactions w/ her over the phone & email were great! She checked in often to double-check everything was going well. I seriously can't believe how great this experience was. I kept thinking - surely something is going to go wrong - but nope! They had us swimming in no time. If it's not obvious, I'd absolutely recommend them!

    Roberstson's built our pool 9 years ago, loved our pool for most of the time and they were always willing to come out when we had any issues. last year (year 9), we had a rust stain appeared we were told it would of been under warranty but it was caused by us not taking proper care of the pool. They couldn't explain what we did to cause it and we service our pool all the time and check the chemicals regularly. But never had any issues before with Robertsons so we paid $4000 to repair this one spot about 6"x6" last year March 4th. This year we uncovered our pool March 9th to find the rust was back very same spot. Called them and was told it only had a 1 year warranty. Explained to them the pool was covered all winter and obviously that did reappeared over night. was told it doesn't matter if it was one day or one minute after midnight it's not covered

    Pool

    My husband and I talked to many pool companies and made our final decision with Robertson. I highly recommend them as we were both happy with the quickness, professionalism and willingness to work with us. We did have some bumps in the road but they were quickly resolved. We appreciated the communication.

    Chris S.

    First of all, please take the negative reviews with a HUGE grain of salt! KEVIN DUTRA was awesome, professional and very attentive. Everyone makes mistakes, we are only human, but to post extremely negative reviews without giving the salesperson / company a chance to resolve a potential issue issue is wrong. My pool and outdoor kitchen are beautiful, a mirror image to the custom 3D drawing and video that we created and It was completed in a very timely, professional manner! The project has been completed a year now and I've only had on small plumbing issue which they repaired the day after I called their service department. Pricing was extremely competitive, and you know you get what you pay for, they use only the top branded equipment and materials. 80% of their work is done in house by people that have worked for Mr. Robertson, the owner, over 35 years. It makes a huge difference if the pool company farms out their work or has their own crews. I've had the pleasure of getting to know almost everyone at Robertson pools, they are all extremely nice and helpful. The quality of their work is second to none. You are making a huge mistake not to give them a chance to earn your business. I'd be glad to answer any questions and tell you of the awesome experience creating my backyard oasis!

    @RobertsonPools quality of work #worstcompanyevet

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    2 months ago

    Great weekly service team. We have used them for years and our pool has always been sparkling blue!

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    9 years ago

    Pool turned out beautifully. Mark was always on the job. Any minor issues were promptly addressed. Would gladly use again.

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    Ask the Community - Robertson Pools

    Review Highlights - Robertson Pools

    I called Kevin Dutra and he stopped by to view the decking and grabbed a sample of the overlay.

    Mentioned in 3 reviews

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