Fantastic customer service. Went in for a routine water check and the dude (don't know his name)…read moredidn't try to upsell me anything at all. As a matter of fact he was incredibly helpful and gave quite a few pointers on maintenance.

They have never let me down. Don't take this rating as a reason to not shop here. But keep in mind…read more.....I am just rating what I call a coupon scam move for lack of a better word. See, my Polaris pool cleaner 280 broke. Gave me good service for over 15 years. It was time. Then I saw a coupon from Leslie's for 15% off the entire purchase. So I rushed to the store. They didn't have the 280 (for $599) but he offered me another one for $650. He claimed it's was basically the same one. Yeah! But $60 more? My mind was going back and forth and I said fine, I will take it (in my mind - never Actually said it) and then I said ok, I want to use this coupon. He said "well, we don't take that coupon for this item" . I was perplexed by the response. Coupon clearly gives no limits ! I turned around, went home and ordered it on-line. So much for helping local stores. You'd think they'd bend over for a sale... very disappointed.

The place to go if you need equipment fast. Warehouse is 5 min away from retail store. More pricey…read morethan Leslie's but Adam was so patient in helping us identify the required parts and troubleshooting our problem.

Awesome experience! New team is great! Oscar is fantastic at installs and repairs. They are…read morealways busy inside the store, but very professional and friendly.

Simply above and beyond customer service Recently after a…read morefall and painful broken rib which limited my movements , my pool chlorinator stopped working and my pool was turning green While waiting for the right part , the wonderful pinch and penny team came to shock my pool and brush it and insisted on no cost . We are here to help those were their words and even offer to drive me if needed . Speechless by such uncommon kindness and decency Thank you to the whole team once again

Always really nice professional and reasonable A lot better…read moreservice than Leslie pool on University

Excellent on time pool cleaning and servicing. But what I really like is their technical guy…read moreTrevor who is amazing at fixing, replacing, installing, and most important, explaining things. Trevor is very professional and polite. Highly recommend this company.

Top notch! Have been using Reed's for upkeep and repairs…read morefor a few years now. They are always super quick to respond and repair my equipment. Quality service and competitive rates. Highly recommend!

After knee replacement surgery, wrist surgery, and back surgery, upon retiring, I decided to invest…read morein a Hot Tub to help with my daily pain. I had no clue in how to balance the water in a hot tub. so, I reached out to a local Leslie's in the Missouri city area and this is where my learning curve started. I had the great opportunity to work with Dani and each day, I would come in with a sample, she was very helpful in explaining to me the results and not only that, she would give me suggestions on how I could balance the water. I have to admit it was a tedious process in the beginning but each day I would come in, you could hear Dani's voice welcoming you to Leslie's pool and each time she showed a high level of professionalism towards me and every customer that was there. After several visits, we finally got the Hot Tub balance and not only that, my knowledge of operating the tub has grown tremendously to the point, now I am an efficient operator and enjoying the hot tub daily. So, if you need any type of hot tub supplies and technical support please do not hesitate to visit Leslie's supply in Missouri city and ask for Dani.

The staff here was really helpful in getting us setup to treat our new pool. Rather than push us…read moretowards the most expensive products they gave us honest feedback where we'd could save money and get the necessary results. We live nearby in Sienna so it's great to know we have a reliable vendor right outside the neighborhood.

A Pool Experience That Stands the Test of Time…read more Selecting a pool company can be daunting, but choosing Pulliam Pools Houston was one of the best decisions we've made. Their long-standing history--founded in 1918--and their friendly, knowledgeable staff gave us the confidence we needed. Construction on our pool began on July 30, 2019, and just 30 days later, it was fully completed, including the deck. We've been enjoying it ever since! The quality and craftsmanship were outstanding from day one. Even more impressive is their ongoing support. Over the past six years, Pulliam has consistently provided excellent service, whether for rare warranty issues or minor post-warranty repairs. They've always responded quickly and professionally. Everyone we've worked with has been wonderful, but we'd like to give a special shoutout to Robert and Sean--thank you for making the experience smooth and enjoyable. We are so glad we chose Pulliam Pools! The Smith's, Richmond, TX

Pulliam Pools is a top-notch company. I had put off installing a pool for almost 10 years because…read moreof the horror stories I had heard. Pulliam presented me with a design that completely displayed the backyard oasis I had been imagining. From design, to permitting with my HOA, building on an extended patio with a wet bar and vaulted tongue and groove ceiling, the dig, the gunite, plaster, filter, heater/chiller, adding lights and ceiling fans, tile, coping, water features, decking, updating the existing patio, outdoor kitchen, swapping out existing windows in my house with French doors and even last minute changes that just happen when a woman is involved....Ha ha! The communication was impeccable. Even with weather delays they finished earlier than I expected and almost to the day of the quoted lead time. The craftsmanship and quality execution by their crews is fantastic. Robert basically held my hand every step of the way. Shawn, the owner, made it very clear that my satisfaction was paramount. The entire team went above and beyond to make the process as seamless as possible. I am so glad that I selected Pulliam Pools. I would do it all over again with this team.

We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

The complete experience with Express was very professional from the Admin. staff to the…read moreinstallation crews. We were completely satisfied with the replaster and tile work.

Store was closed before posted hours, and store person said "I already closed the last register"…read morewhen he came to the (already locked) door. A long wasted trip.

Sales rep (Tim) was apathetic, useless, and didn't add any value to an overpriced product. The…read moreconversation went something like this, "...Does it work? Don't known. How do I use it? Read the back. Do you have any chlorine tablets? Nope." I went online to Amz and ordered similar product for 1/2 the price - arriving tomorrow. Goodbye Leslie.

After meeting with several local pool contractors for construction in The Heights, we chose to work…read morewith Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.

We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes…read moreand smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Ben Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy