My wife and I just started working with Paradise and so far they are amazing. Very attentive,…read moredetail oriented. Shout out to the supervisor who came and rescued our pool the day before a major birthday party, and the lady who works at the front desk. They are always friendly and customer focused! Love it here...My bad I forgot your names...but we love you guys!

Very Disappointed With Paradise Pools…read more Paradise installed our pool in 2008, and because of our history with the company, I recently contacted them when I needed some decking repairs. I also initially needed a new pool pump. I called Paradise on a Saturday to request an estimate. They couldn't come out until Wednesday. Since I needed to get our pool back up and running for our granddaughter's swim lessons, I found another company that was able to replace the pump on Monday. I still needed Paradise to provide an estimate for the sinking decking, so I kept the Wednesday appointment. When their service technician, Larry, arrived, he looked at the decking and then called the office. He spoke with Wayne, who told him that I would have to pay a $175 service call fee. This fee had never been mentioned to me when I called to schedule the visit--neither verbally nor otherwise. I told Larry that I was not willing to pay a fee that had never been disclosed and asked him to leave my property. I also pointed out that the concrete around the gas line installed by Paradise was sinking. Larry told me that this was due to the soil not being properly compacted before the concrete was poured. I am extremely disappointed with how this was handled. Paradise installed our pool, and we even referred another customer to them at the time. Given that history, I expected much better customer service and communication. If there is a $175 service-call charge just to come out and provide an estimate, that should be clearly disclosed when the appointment is scheduled. Had I known about the fee beforehand, I could have made an informed decision about whether to have them come out. Unfortunately, based on this experience, I will not be using Paradise again and cannot recommend them.

Sham of a business. Built our pool, sand underneath slid and our vinyl liner ripped 2 times. Second…read moretime he blocked us and refused to fix it, we even offered to cover the new vinyl, then he pulled a very shady move with our receipts. Definitely do not recommend this pool builder to anyone. Had to pay a different pool builder to come and correct all the mistakes. Lesson learned.

I have been using this company for about 6 months now and I have been completely satisfied with the…read moreservice they offer. Jesse Jr. has been great!!!!! He responds to my texts in a timely manner and does what he says he will do. I hope we can continue to utilize this company for years to come. My pool is always clean and if there is a problem I send a text to Jesse Jr. and he responds and then takes care of business. Very professional business and I am very happy that we found them. Keep up the great work Klearsand pool service.

I came in today & was helped by Devon. She was so knowledgeable, friendly,& professional. She…read moreassisted in answering all of my questions & helped me trouble shoot. THANKS Devon !!

Heather was so helpful and informative about my pool panel replacement. She returned my calls as…read moresoon as she had answers to all my questions and provided various quotes and options. She was also very professional, kind and courteous!

I was hesitant on choosing someone to trust with our new build pool! Came across Cloud Pool Service…read moreand couldn't have chosen someone better to trust than this business here!!!! highly recommend!

We used Complete Pool Leak for our pool and spa renovation. Mike came out and gave us a thorough…read moreassessment and options. We found him to be knowledgeable, honest and fair. Communication was great during the entire process. The crews were on time and respectful of our property. The end result turned out better than we imagined. We're very happy with the final result and would recommend them to anyone considering a pool renovation. Our pool looks incredible. and we highly recommend."

I contacted several pool repair people to retile my pool and Mike came out, vs giving me a quote…read moreover the phone. I supplied the tile and materials. His workers excel in mediocrity. I had them re-do several places because it looked terrible. One part they re-did still looks terrible. The plaster patch was rough and had to be sanded. They didn't clean up the sanded plaster and made nothing but excuses for the poor work. The end result is ok but was a huge headache. Mike made nothing but excuses for the poor work. His workers left trash laying around, poured dirty water on my oregano and mint plants and even tossed a couple of beer bottle caps in my ice plant. Run, don't walk away from these clowns! In response to the owner's comments. It's true I ordered a thicker tile but that wasn't the issue I was talking about. If expecting someone to do their best is an unrealistic expectation, then yes, I'm guilty.

First time pool owners: Troy came out and taught my husband and I how to use our pool system, check…read morechemicals and clean/replace filters. Very professional, patient, and gave us lots of helpful tips. Will definitely use again for any pool maintenance needs.

Troy Moore was originally recommended by my previous pool maintenance company…read more Last month, my pool was not serviced and so I sent him a message about the lack of service. Mr. Moore has always been about business and I received my bill promptly every month and paid ASAP. He told me that his employee, David, had come out to my home to clean the pool. I waited and David never made his appearance. I called Mr. Moore and informed him that my pool was still dirty and I was going to host a party and needed the matter to be taken care of. Instead of taking care of my pool, he sent me a text, A Text and Email, indicating that my pool service was being stopped. I asked for my money back and till date, no reply or refund. WOW!!! To make a long story short, Mr. Moore dropped my account because I called him out on the pool service. Not very professional Mr. Moore. Don't bite the hands that feed you and keep your company solvent.

Very pleased with the excellent work and customer service on my pool remodel with Malin's. From the…read moreinitial quote to final product, I was impressed with every step. Everyone was experienced and knew their craft. I was kept informed throughout and appreciated the attention to details

Malins just redid our swimming pool and spa with mini pebbles & glass pebbles, blue tile and blue…read moreplaster. It looks fantastic! This company has been in business in Chino for many years. They built our original swimming pool & spa in 1985. They also redid our pool this Spring. They were on-time, did quality control, clean-up was excellent. We would highly recommend them to anyone. Tom & Barb Lewis in Chino Hills, CA

They have the products and knowledge to help this guy maintain his own pool. I couldn't do it…read morewithout them.

I went in to Riverside store 6/14/26 and asked about the cost to change the seal in a Hayward…read moreSuper II pump. The salesman asked the distance from the pump to a wall behind it. I guessed about 5-6 inches. Then he said it would be $200 if there was enough room to take the housing off to get to the motor or up to $360 if there was not enough room and the pump had to be moved and move some of the pvc. He said I will stay with the quote. 6/17/26 I went to pay for the work. ----$304.36. I returned with their business card that I wrote $200-360 and asked why $304.36 when the pump did not need to be moved? The salesman replied that I should have said $300, then pointed to a sign that said Seal repair $249 or $250. I did not see the posted price since I was focusing on the discussion with the salesman and he DID NOT refer my attention to that posted sign! I do not recall if the sign says LABOR or explains PLUS PARTS. Final result: parts $49.99 labor $250.00 = Total $304.36 Beware and make sure THEY give you a COMPLETE written quote before you agree to the work. The pump is still working OK after three days.