Been a customer for several years. My pool guy retired so I had to figure out what I needed to do…read moreto take care of my pool. Pros: free water testing and clear directions on what chemicals to add, in what order, and on what timeline make taking care of your pool relatively easy. They have all of the chemical you'd need for the issues you're facing. They also offer a military discount and the rewards program is good. Cons: it's expensive to own a pool and buying the chemicals for your pool will make you sad. Only had one bad service experience in five years and it was handled quickly and well.

We have an inground pool that is over 15 years old. Recently we noticed that sand was getting into…read morethe pool somehow, from our sand filter. I called Leslie's pools to find out if they service or replace sand filters and they scheduled a service call for the very next morning! The tech was out bright and early and Was very good at communication. This is a rental property for us so I was not on site and, knowing this, he kept me informed of everything that was going on. He determined the filter needed to be replaced and provided estimates by the end of that business day. I had multiple questions and he was patient and knowledgeable when answering them all. He helped me to order the necessary items and again, kept me informed throughout the whole process. When the parts arrived, the installation was scheduled quickly as well. An installation day he arrived bright and early and again, made every effort to keep me informed of what they were doing. He took pictures of the old equipment and a picture of the new equipment after it was installed. I was very pleased with the service that was provided and the extra time and effort that was given to make sure that I knew exactly what was going on since I was not on site. if we have additional needs in the future for our inground pool I will definitely be giving this company a call.

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

Brian and his crew are absolutely the best! I most highly recommend The Hottubman LLC for service,…read moreprofessionalism and fair pricing. It was going to be three weeks for before Brian's crew were available. My tub was leaking, the pump wouldn't cycle, and the weather was going to be below for several days in a row. If the hoses froze, our expensive hot tub would be ruined! Brian walked me through exactly what to do to fix the leak and where to go to get a small enough heater to keep the hoses warm. When my service day came, Eric was right on time, checked the service panel as a matter of practice finding a loose wire and then was able to replace the pump even though near impossible to get to location. Even if I have to wait a month for an appointment, I won't use another hot tub repair company.

Very good .... $14 for me and my baby to have a good time. Lots of lifeguards monitoring the…read morekiddies .....

The pool is nice but in the ladies locker room the floor is always very wet . When I asked about it…read more, the mgr said they try to squeegee after the aqua classes. I've been there at diff times and it seems to always be wet. Fans would be nice to circulate and help dry the floors . Shower floors have puddles inside and outside the shower . Hard to get dressed without clothes getting wet, even near lockers area

Purchased a sauna from Nick - Very helpful guy. Unfortunately the Sauna has never worked right…read more They did come out and insulate it which made a difference (wouldn't heat past 170 no matter how long it ran). It takes 90 minutes + to get to 180 degrees but still doesn't hold the temp well - its routinely at 175 when I get out. I have shown them that the heater is not pulling enough electricity to heat the area (power is available) indicating a defective heater. Jeff - the ops manager doesn't care. "Call the manufacturer" is his solution.

I paid for the fucking sauna and hot tub, scheduled a licensed electrician to come out and set it…read moreup, and then they fucking canceled the sauna delivery. So now I have to pay for the fucking electrician to come out twice. They over charge and they fail to deliver!

Not a good company, they tells you one price through the phone and once you have your water in the…read morepool they jack up the price, there are many other provider/selections. Bad experience PLEASE AVOID THEM

Do not use this company unless you want your newly renovated pool to look like muddy swamp water…read moreafter they knowingly pump brown water into your pool! If I could give less than one star, I would. To make it worse, it was the owner of the company who delivered the water! He gave my husband a measly $50 discount and thought that was going to make it right. Ridiculous! Does he not know how much time, energy, and chemicals it will take to fix this?! A heck of a lot more than $50 worth. I am just as mad at my husband for paying him at all! He has one job - delivery clean water to your house; which he most certainly did not do. I SHOULD be completed refunded, as he did not do the one thing his company says it does - deliver CLEAN water!

The folks at Sweetwater have been really fantastic at helping me keep my hot tub running. They're…read morereally responsive, take their time to explain my options, and complete repairs very quickly. Very pleased and grateful.

From the owner: Since 1976, Sweetwater Pool & Spa Center has been catering to its customer's pool and spa…read moremaintenance. It offers retail services, such as free computerized testing and analysis of pool or spa water, spa/pool care training, pump and filter replacement, automatic pool cleaners, loop loc safety mesh covers and heater/heat pump sales. The firm makes available pool product, including pentair, polaris and hayward cleaners and filters to its customers. Sweetwater Pool & Spa Center is a member of the Association of Pool and Spa Professionals (ASAP) and BioGuard Platinum.