Bought a pool pump and couldn't even take the time to show us how to use it, also didn't even open…read morethe pool properly. Last 3 evolutions with them have been terrible, will find a local company for now on.

I want to start with I do not like badmouthing people but I feel that people should know about good…read moreand bad experiences. Let's start from the beginning. I have called Caribbean clear Agawam Poolman and was surprised to get in so quickly because everybody was saying how they have difficulties setting up appointment open pools . We bought the house in January and our pool wasn't closed. Therefore I knew we're gonna have trouble cleaning out the pool however, I said professionals would help, they came on April 25. Look at the pool check pump filters. Everything was working conditions Jacob one of the crew guy said they seen pools in the worst condition. He did put significant amount of shock other chemicals and left saying that he's gonna be back in a couple days to check it out. Which he did, he had more chemicals said that my chlorinator need to be changed was leaking and I was OK with that. so they charge me $700 but my pool was green. I texted my pool picture to the company and said do you think after $700 your pool should be looking like this(green). Since my balance wasn't paid , Tim who is the owner of the company came in look at my pool ,cleaned my filter say that he's not going to charge me for the visit, but I need to clean my filter much more often. for next 3 days my husband was shocking and cleaning but pool was still green. I went Nanci and bought recommended chemicals Algeciras and Blue to Clear.. We clean our filter every two hours, but my pool still greenish blue with yellow sediment on the bottom and walls. By the way, Tim told me to do that and then he will come and vacuum the pool if this wouldn't work. he also mentioned that they have significant balance that should pay even though my due date was not in the week. came to be due date I went and paid $700. Then I went to the store and then end of the May, his wife told me that they just need to do phosphate treatment, which I paid another $50 for and she will let him know and he will get back to me about finishing cleaning the pool. When first time Jacob came my husband, and I said we wanted to pull Crystal clear with clear wall and the bottom and us that's gonna be after all this done . that evening, Tim's wife sent me a message ,saying that they don't have time to come in and vacuum, and I should contact Rick's pools to help me out to finish their job they got paid for. I feel that I paid them 600$ put chemicals in my pool. I think they have bad business practices. and I call Ricks place who charges 150 in hour to clean pool and 95$ to clean filer that take me 10 min to do. i'm not sure maybe just my experience, but I thought I should share.

We've been dealing with Tanguay pools for 30 years, Dave just recently installed our 2nd liner,…read moregreat job working through issues with pool light leaks! They're the best!

Tanguay Pools is without a doubt one of the premier pool installation and service companies in…read moreConnecticut! We have been doing business with Tanguay for close to 20 years and have always been thrilled with their products and service. Recently, Dave and his team installed a new liner in our pool. The entire process was flawless from start to finish and our pool looks like it is brand new! The Tanguay team is always professional, polite, detailed and thorough in everything they do! Great company to do service with! Stan & Jackie St.John

Christian was very responsive, thorough and professional in helping us assess vinyl pool repair…read morescope, the best approach, technical challenges based upon site conditions as well as ballpark costs and timing. We have 3 quotes in hand from reputable companies, but have yuet to finalize and proceed.

I had to replace a liner in my pool and the staff at Mermaid pool answered all of my question. They…read morewere very easy to work with and the timeline for getting the liner was fantastic!!

Great business to work with. We moved to a new home with a…read morepool and were absolutely lost and thank goodness for Mermaid Pool. They have saved the day many times over :)

Best Pools in Ct. Chris and his crew are very professional…read moreand have the most experience in the business. They explained the difference between a gunite and liner installation. Goods and bad of both in New England climates. The design, construction and end resulted in the most complete back yard that our family will enjoy for years to come. Their reputation proceeded them. I will definitely recommend! Chris R and family

So here we are 4 days before July 4th. Prospect pool started work on Friday and Saturday said…read morewould be back to complete work on Monday. Guess what no show. called tt Chris said this weekend WOW. AFTER JULY 4th. This is ridiculous. Getting very tired of Prospect pools putting us off once again. At this rate we will not have a pool to enjoy all summer. The contract we signed in April gave them till end of June to complete the work. That's not happening. Sorry not sorry just so so so pissed right now

Everything with EZ Aqua was exactly that... Easy!!! My first…read moreregret with EZ Aqua was not working with them sooner!!! They are FANTASTIC and HONEST!!! We had a stellar experience with this company. They were the first pool company I called when purchasing a new home. But then I thought I should check out and research more pool companies because this was the first pool I had ever had built. After interviewing everyone in the area and two years wasted I went back to the first guy I found and that was David at EZ Aqua. I just had a good feeling about him from the start and I should have trusted my gut because after working with him and having our pool for the fourth Summer I now know without a doubt I'd never use anyone else. David was so knowledgable and he doesn't do the hard sell. What I really appreciate about him is that he listened to what we wanted and was able to advise and educate us on what our best options were. He did not disappoint. In fact he delivered!!! He's honest and fair as well as working within our specific budget and got us the best bang for our buck. We LOVE it!!! David built us a beautiful pool that turned out exactly the way we envisioned. We had zero problems, no unwanted surprises, and nothing but great Summers ever since. He also built our pool ahead of schedule. I honestly can't thank him enough. I highly recommend him and his company. They truly are the best around with NO B.S. The EZ Aqua motto is, 'We make memories!" Boy do they!!! I have to say that is right in line with my experience! They make GREAT memories that will last a lifetime for my husband, myself, and our children!!! I should mention that I have a son with Autism and the pool has been wonderful for him and has helped him get outside and to socialize. I noticed another reviewer who left a negative review before I hired David and I'm so glad I didn't listen to what that person said. After the experience I had it sounds like absolute garbage to me. I can't speak for that person but I can say I had a totally opposite experience from start to finish and even beyond. Four years later and David is still totally accommodating even if we just have a question he's always been there for anything we need! I can only assume that some people are unable to please. I just have a hard to time picturing that he could be talking about the same company. That wasn't me experience at all and it's a shame that a good guy got such a bum rap. His work speaks for itself!!! Four years later -- results don't lie! I also have had hordes of guests and without a doubt every time people comment on our pristine pool that David built for us. My second regret is not leaving this review soon enough!!! He truly earned it. If I move and build another pool hands down without hesitation David will be my first and only call and he should be yours too!!! You can thank me later because this is the guy. When you speak with him you will realize what I'm saying is fact. Pool builders can be unscrupulous so go with a guy you can trust and that's David at EZ Aqua. I'm a musician with a strong social media presence online and am easy to find so feel free to reach out to me if you have any questions about my experience and recommendation. I also run a small bNb and the pool David built has been a big draw and much of the reason I have the five star reviews that I continue to receive Summer after beautiful Summer in this gorgeous pool!!! Everybody LOVES David's Pool... and I mean EVERYBODY! Don't wait - Don't hesitate just dive in, the water is warm!!!!!! Sincerely, Jena Kraus

We had a vinyl in-groung pool installed by Ernie and his Crew during the summer of 2011. His…read morecustomer service was above and beyond anything you usually get. We always got a phone call telling us what was going on whether it was to reschedule a date, follow up on a comment or to stop by. There was no point during the build where we were not in contact and did not have a good idea of what was going on. During the initial interview, he had great suggestions that made the outcome better and he wasn't pushing products we didn't need. They cost a little more than the the lowest guy that quoted us, but it was well worth it in the end. I would highly recommend talking with Ernie about your next pool.

My wife and I were trying to figure out what is the single best thing we have bought; in terms of…read moreusage, reliability, and cost, since we got married in 1994. The answer is our hot tub, so I am glad to write this review from a position of expertise. On November 3, 2012, we bought a Vista Hot Tub from Scarritt Spas and I thought it would be like an exercise bicycle...get used couple of times the first months and then everyone would gradually lose interest. The opposite has been the truth. I'll bet this tub has been used 150 days a year, every year, since it was installed, at a utility cost of pennies per day. I never thought I would use it...but it is wonderful for achy joints, sore muscles and for just rehabilitating after a hard day's work or a long bike ride. The kids use it almost every night when they are home from college or visiting. There is nothing better than hot-tubbing, with a hat on, during a snow storm. The colder the better. In the summer, the Vista has a low-power setting so the heater does not waste energy, and the kids turn the spa down to a more refreshing 85 degrees. We have had to have it serviced exactly one time, and that was when the heat pump was acting up and Scarritt came out and replaced it for free; two days after we called. In terms of maintenance; I have replaced the filters one time and I had to order a new cover after I inadvertently went all the way through it while pushing snow off. The chemicals are inexpensive; they do not even run $100.00/year. I thought I was going to have to be a chemist to keep the tub balanced but one of the greatest free services Scarritt provides is the ability to bring in a water sample and they print out a sheet of specific instructions of what to add to the tub. I don't have to do that often, it's usually a teaspoon here or a tablespoon there, but it gives me great peace of mind knowing it is well balanced. I can't wait for the grandchildren to be old enough to enjoy it, I am sure it will still be every bit as dependable at that point.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

Exceptional customer experience! Every interaction with a team member from Coty Pools was above…read moreand beyond. It is the kind of service that you rarely ever find today. They deserve much more than 5 stars.

I contracted with COTY pools for a liner replacement not only did they answer my phone call. They…read morewere out the next day providing a fair quote and multiple selections and ideas. Installation day they showed up on time. Installation was professional and fast. They did a fantastic job. I highly recommend COTY pools.