Bought a pool pump and couldn't even take the time to show us how to use it, also didn't even open…read morethe pool properly. Last 3 evolutions with them have been terrible, will find a local company for now on.

I want to start with I do not like badmouthing people but I feel that people should know about good…read moreand bad experiences. Let's start from the beginning. I have called Caribbean clear Agawam Poolman and was surprised to get in so quickly because everybody was saying how they have difficulties setting up appointment open pools . We bought the house in January and our pool wasn't closed. Therefore I knew we're gonna have trouble cleaning out the pool however, I said professionals would help, they came on April 25. Look at the pool check pump filters. Everything was working conditions Jacob one of the crew guy said they seen pools in the worst condition. He did put significant amount of shock other chemicals and left saying that he's gonna be back in a couple days to check it out. Which he did, he had more chemicals said that my chlorinator need to be changed was leaking and I was OK with that. so they charge me $700 but my pool was green. I texted my pool picture to the company and said do you think after $700 your pool should be looking like this(green). Since my balance wasn't paid , Tim who is the owner of the company came in look at my pool ,cleaned my filter say that he's not going to charge me for the visit, but I need to clean my filter much more often. for next 3 days my husband was shocking and cleaning but pool was still green. I went Nanci and bought recommended chemicals Algeciras and Blue to Clear.. We clean our filter every two hours, but my pool still greenish blue with yellow sediment on the bottom and walls. By the way, Tim told me to do that and then he will come and vacuum the pool if this wouldn't work. he also mentioned that they have significant balance that should pay even though my due date was not in the week. came to be due date I went and paid $700. Then I went to the store and then end of the May, his wife told me that they just need to do phosphate treatment, which I paid another $50 for and she will let him know and he will get back to me about finishing cleaning the pool. When first time Jacob came my husband, and I said we wanted to pull Crystal clear with clear wall and the bottom and us that's gonna be after all this done . that evening, Tim's wife sent me a message ,saying that they don't have time to come in and vacuum, and I should contact Rick's pools to help me out to finish their job they got paid for. I feel that I paid them 600$ put chemicals in my pool. I think they have bad business practices. and I call Ricks place who charges 150 in hour to clean pool and 95$ to clean filer that take me 10 min to do. i'm not sure maybe just my experience, but I thought I should share.

I found Brennan Pools by strange incident of taking wrong turn to my other destination…read more It was almost pool opening season. I talk to Terry and asked few questions about product they carry. What i found other than Sustain system is a outstanding customer service and care. Thanks a lot for such a great service and share of knowledge. I will strongly recommend everyone who cares about his pool or spa to check out and stop in at Brennan Pool.

Words can't express how overjoyed we are for having Brennan Pools revitalize our neglected pool…read more Tim and his crew were friendly, punctual and above all, professional at their work. He treated this project like it was his own house and it shows. He was always there to answer questions, gave us expert feedback and even gave us some excellent recommendations for installing concrete and electrical. Hands down Brennen Pools is the only place that we trust with any of our pool needs. Thank you for making this possible! We would also like to give a shoutout to Matt for installing the electrical and to Mike from Concrete Expressions for such an amazing job with the concrete patio!

We've been dealing with Tanguay pools for 30 years, Dave just recently installed our 2nd liner,…read moregreat job working through issues with pool light leaks! They're the best!

Tanguay Pools is without a doubt one of the premier pool installation and service companies in…read moreConnecticut! We have been doing business with Tanguay for close to 20 years and have always been thrilled with their products and service. Recently, Dave and his team installed a new liner in our pool. The entire process was flawless from start to finish and our pool looks like it is brand new! The Tanguay team is always professional, polite, detailed and thorough in everything they do! Great company to do service with! Stan & Jackie St.John

I had to replace a liner in my pool and the staff at Mermaid pool answered all of my question. They…read morewere very easy to work with and the timeline for getting the liner was fantastic!!

Great business to work with. We moved to a new home with a…read morepool and were absolutely lost and thank goodness for Mermaid Pool. They have saved the day many times over :)

My wife and I were trying to figure out what is the single best thing we have bought; in terms of…read moreusage, reliability, and cost, since we got married in 1994. The answer is our hot tub, so I am glad to write this review from a position of expertise. On November 3, 2012, we bought a Vista Hot Tub from Scarritt Spas and I thought it would be like an exercise bicycle...get used couple of times the first months and then everyone would gradually lose interest. The opposite has been the truth. I'll bet this tub has been used 150 days a year, every year, since it was installed, at a utility cost of pennies per day. I never thought I would use it...but it is wonderful for achy joints, sore muscles and for just rehabilitating after a hard day's work or a long bike ride. The kids use it almost every night when they are home from college or visiting. There is nothing better than hot-tubbing, with a hat on, during a snow storm. The colder the better. In the summer, the Vista has a low-power setting so the heater does not waste energy, and the kids turn the spa down to a more refreshing 85 degrees. We have had to have it serviced exactly one time, and that was when the heat pump was acting up and Scarritt came out and replaced it for free; two days after we called. In terms of maintenance; I have replaced the filters one time and I had to order a new cover after I inadvertently went all the way through it while pushing snow off. The chemicals are inexpensive; they do not even run $100.00/year. I thought I was going to have to be a chemist to keep the tub balanced but one of the greatest free services Scarritt provides is the ability to bring in a water sample and they print out a sheet of specific instructions of what to add to the tub. I don't have to do that often, it's usually a teaspoon here or a tablespoon there, but it gives me great peace of mind knowing it is well balanced. I can't wait for the grandchildren to be old enough to enjoy it, I am sure it will still be every bit as dependable at that point.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

Best Pools in Ct. Chris and his crew are very professional…read moreand have the most experience in the business. They explained the difference between a gunite and liner installation. Goods and bad of both in New England climates. The design, construction and end resulted in the most complete back yard that our family will enjoy for years to come. Their reputation proceeded them. I will definitely recommend! Chris R and family

So here we are 4 days before July 4th. Prospect pool started work on Friday and Saturday said…read morewould be back to complete work on Monday. Guess what no show. called tt Chris said this weekend WOW. AFTER JULY 4th. This is ridiculous. Getting very tired of Prospect pools putting us off once again. At this rate we will not have a pool to enjoy all summer. The contract we signed in April gave them till end of June to complete the work. That's not happening. Sorry not sorry just so so so pissed right now

Jeff did a highly professional job with our pool renovation. He was very knowledgeable, thorough,…read moreand gave us a great deal of good advice. What we liked best was that he was there on site working hands on with his team everday. You can't get that kind of service from the bigger pool companies. Jeff delivered a great product on time and we were very pleased.

Jeff the owner is very rude and arrogant! Service guy wasn't much better! Extremely over priced!…read moreUse anyone BUT them!!

Overcharged us almost $270 for a pool filter. He told us he waa going to open/close/and clean our…read morepool for approximately $2,700. We sent him half the amount via Venmo. He showed up one time to supposedly clean the pool after which he completely ghosted us and refused to answer any texts or phone calls. He also said that the $2,700 included all chemicals but since the last time he was here I purchased 32 gallons of shock, 50 lbs of calcium, 12 lbs of stabilizer, and 12 lbs of alkalinity increase on my own. We're out almost $1,600 and I've had to maintain the pool and purchase all the chemicals on my own. I would not recommend his service as he is highly unreliable. I didn't even receive a text explaining that he'd get back to me or that he was too busy. Very irresponsible and almost criminal to defraud people like he did. ​​

if you need any pool services, including new insulation, THIS is the guy to call! Elmo is not only…read moreknowledgeable and professional he is affordable! don't wait give him a call!