Tate and his crew did an amazing job on our pool, as well as additional project work necessary for…read morefunctionality (drainage, heating, etc.). I found Tate to be fair, flexible, and thorough with his work. Would highly recommend Poolman Pools for your project!

From the owner: Poolman Pools of East Windsor provides in-ground pool sales, installation and repairs, in-ground…read morepool liner replacement, pool opening and closing, and retail pool supplies to the East Windsor, CT area.

Chris is one of the nicest and honest person we have met in NE area. He responds fast. Very…read moreknowledgeable and professional. Fair price. Appreciate veterans!! Got the job done fast! Most appreciated!!

After owning a pool for over thirty years, this is by far THE BEST pool…read moreservice I have had. I had a disaster last year with another company, and wasn't sure I would open my pool. Heard about this company and the two owners consulted with me, fixed my problems and I had sparkling blue water in two days. The owners are always available for questions or problems, are extremely knowledgeable and experienced. I almost feel as though I have won the lottery with them. There is absolutely nothing negative here, and whisper...they are reasonable. I HIGHLY RECOMMEND them as I have never been happier with a company.

Wish I would have read all the negative reviews, especially on BBB BEFORE I hired these guys to…read moreinstall my pool!

My husband purchased a Hayward Filter last weekend for 85.00 and it has run for a week, not working…read moreat all.. We had our water tested by Namco because at 3:40 on Saturday 6/18/2016 Poolman was closed even though the time quoted to be open was till 4pm.. Water came back fine, Namco says it's our new filter. My husband tried to replace it this morning and was told by one of the two women there that he did not buy it at their location. When he produced the receipt the second woman said yes he bought it from her, then they said there was nothing they could do, they refused to replace the filter, when he asked to speak with the owner he was told he had just left and they would not bother him on "Fathers Day". I have called 2x's to inquire if they had a filter in stock so I could buy it and try to clear up the pool and let my family enjoy fathers day also. I have been told by both Linda and Annmarie that they will call me back.. that was over an hour ago and no call as of yet. This is the worst customer service I have ever seen. I have sent a help letter to Hayward Filters and found it odd that Poolman was not listed on their webpage as a Authorized dealer. I hope the owner has more class then these two women and makes this right if we ever get to speak with him.

Friendly and professional business! We called about a leak in our pool pump and they came over…read moreright away. They made sure to explain what the cause was and helped us finish setting up. Hands down recommend to anyone and everyone! Thank you Aqua Masters of Simsbury!

Very disappointed, not professional at all it has been over a week for a pool opening and we are…read moreno closer. They continue to lie about scheduling and there understanding or lack of is alarming, currently looking for a better pool service. I would not recommend these people!

Bought a pool pump and couldn't even take the time to show us how to use it, also didn't even open…read morethe pool properly. Last 3 evolutions with them have been terrible, will find a local company for now on.

I want to start with I do not like badmouthing people but I feel that people should know about good…read moreand bad experiences. Let's start from the beginning. I have called Caribbean clear Agawam Poolman and was surprised to get in so quickly because everybody was saying how they have difficulties setting up appointment open pools . We bought the house in January and our pool wasn't closed. Therefore I knew we're gonna have trouble cleaning out the pool however, I said professionals would help, they came on April 25. Look at the pool check pump filters. Everything was working conditions Jacob one of the crew guy said they seen pools in the worst condition. He did put significant amount of shock other chemicals and left saying that he's gonna be back in a couple days to check it out. Which he did, he had more chemicals said that my chlorinator need to be changed was leaking and I was OK with that. so they charge me $700 but my pool was green. I texted my pool picture to the company and said do you think after $700 your pool should be looking like this(green). Since my balance wasn't paid , Tim who is the owner of the company came in look at my pool ,cleaned my filter say that he's not going to charge me for the visit, but I need to clean my filter much more often. for next 3 days my husband was shocking and cleaning but pool was still green. I went Nanci and bought recommended chemicals Algeciras and Blue to Clear.. We clean our filter every two hours, but my pool still greenish blue with yellow sediment on the bottom and walls. By the way, Tim told me to do that and then he will come and vacuum the pool if this wouldn't work. he also mentioned that they have significant balance that should pay even though my due date was not in the week. came to be due date I went and paid $700. Then I went to the store and then end of the May, his wife told me that they just need to do phosphate treatment, which I paid another $50 for and she will let him know and he will get back to me about finishing cleaning the pool. When first time Jacob came my husband, and I said we wanted to pull Crystal clear with clear wall and the bottom and us that's gonna be after all this done . that evening, Tim's wife sent me a message ,saying that they don't have time to come in and vacuum, and I should contact Rick's pools to help me out to finish their job they got paid for. I feel that I paid them 600$ put chemicals in my pool. I think they have bad business practices. and I call Ricks place who charges 150 in hour to clean pool and 95$ to clean filer that take me 10 min to do. i'm not sure maybe just my experience, but I thought I should share.

Never returns calls. Not there when hours say they are open. Crews have gotten worse and worse over…read morethe years

Zero stars. I really tried my best not to write this…read morereview. I'm not this guy, I like to deal with things in person but I feel this is my only and final option. I'm beyond frustrated, they've ruined the whole process of doing a home project for me. They've stressed me out completely for at least the last 6 months. I'm tired and beat. I signed my contract on 6/6/21, I was told I would have it installed on 5/2/2022. It is now 12/6/2022 and I still have nothing. No phone calls returned, worst customer service ever. I've got a list of every time I've called the office or John himself and every response I've gotten from them. They are completely unresponsive, every date I've been given after 5/2 was a complete lie and I highly doubt they even have my pool. I wouldn't recommend this company if it was the last one left on earth. I'm sure they will respond with some generic comment that they tried to reach out to me or offer my money back but it's all a lie. Anyone curious can contact me directly and I'll tell the whole story. Steer clear from this company

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

From the owner: Good Day All!…read more It’s Mr. Splash here! We are officially open and active for all pool and spa related services. Cleanings, repairs, restorations, Openings, installs, and enhancements! Changes to our Weekly Services are in affect for this season. There is now a membership fee, and pay per visit after each visit, to ensure quality at each visit! Book as soon as possible we are filling up fast! We look forward to to servicing you Pool/Spa (413) 405-4626