I've never been to a Menards till this year and we love it!! The prices are amazing, it's fun to…read morewalk around and we even got a 8x10 rug for $80!!! It's great quality too!!

TLDR: Imagine being yelled at and fake criminalized by two managers who refuse to acknowledge a…read morenormal and understandable mistake their own workers made! Here's what happened. It's long because I'm upset. Sorry: I am a very overly kind person. I'm also very poor. My father and brother are helping pay for and install a new water heater due to it leaking for over a month and ruining my home. I couldn't afford to fix it nor the flooded flooring and walls etc etc but they are stepping in. Now we find Menards sells a small water heater for -$200 than other stores! So we're locked in to this store. We can't pay someone to do the fix, heck we can't afford the fix. We unfortunately had to risk doing it ourselves. This store DOES do water heater exchanges. They take the old ones and sell you a new one. Most of the employees assumed we were doing that and told us in multiple conversations that we can bring the old broken heater there. Apparently there's a few details and loopholes where they won't accept them. If you bring the old one in first and purchase the new one you're good. If you purchase first and bring the old one after they'll now tell you to piss off because you didn't bring it earlier. Imagine dropping off your old water heater, a nice employee takes it in for you while you return the pickup truck you paid and rented from them. --and then you go walk across the giant store to check in kindly if you need to pay for the disposal and they yell at you over and over. Also they refused to speak to me other than yell at me. I couldn't even see the old heater! They refused to hear anything I said and continued yelling that they "never" take in old water heaters. But they do. Our situation wasn't perfect, but there was no reason whatsoever for treating a kind person like someone to be screamed at for several minutes. I was obviously just trying to be nice and figure out what went wrong and where but they were on some power trip. That was the first night. I literally was dismissed and told to leave the store for another day because they were done with me. ... what? I was trying to also purchase another hose I needed, PLUS I got a phone call from my dad that they somehow purchased an incorrect replacement and we needed to buy another water heater. But here I was being told to leave the store. Crazy. We had spent over a thousand dollars, we were telling the employees that we needed to buy much more, and still being treated like scum over a tiny scrap fee or whatever they might have at hand. And I was TRYING to get it back and fix things and they wouldn't even allow it. It was unbelievably uncomfortable. After the first night my dad still wanted to use the same store. We went back the following day and there were more rude employees who found us at checkout and started telling us off as if we had done something horrific. We were pretty sure they were holding our old water heater hostage still but they finally brought it out to us and then refused to do our exchange or purchases until they stood there yelling at us that now we have to take the water heater back... Anytime I spoke they talked over me saying things like "no listen to me! I'm telling you what happened and what you did to us!". It was aggressive, accusatory, and unkind. I was absolute fuming. I am a very soft spoken person, and I do NOT like being obviously taken advantage of for my personality. We were fine taking the water heater, but they even kept yelling at us "you better take that with you!!" even as I paused walking out the door to straighten my pants! And we were already walking away with both the exchange heater and the broken one! They were insufferable. If I had been alone or used all my own money I would return everything. Everything. I have to purchase a lot more stuff to fix the walls and floors and a few more plumbing issues now that my dad and brother are helping me on this. But YOU'LL NEVER SEE ME IN THIS STORE AGAIN! I had no idea how negatively these interactions would impact me but I just feel so upset and uncomfortable. I don't want to talk to anyone for a long while. I just felt judged and disliked no matter how much I wanted to work with them and show I cared and it was an accident.

I did not make a purchase today. I did however, decide where I will go if I need to buy Brick in…read morethe Indianapolis area. I stopped by the store this afternoon and had the fortune of meeting Josh Wilhelm. I am not a mason, brick-, or block-layer. I am a regular Joe looking to build a basic Fire Pit in my backyard. Turns out, Josh had done the same, previously. Josh helped me out AND gave me some tips on what he did. He showed me a few different bricks; at no point did I feel I was a burden. I was pleasantly surprised because often times going into construction supply stores, I do not expect to being received warmly. My experience was so great that I feel obligated to let others know to stop into Edgewood Building Supply (Indiana Brick Company). Great people (Admittedly, I only spoke with Josh), a nice showroom, and a neat and organized yard. Thanks Josh! I originally wrote this review on Google and copied it here.

Charged a 10% credit card extortion fee at purchase. Then, they had the gall to charge a 30%…read morerestocking fee on returned excess material THAT THEY ESTIMATED WE NEEDED!!!

I typically really dislike leaving a bad review when overall, the business treated me nicely…read more Unfortunately, after some contemplation, I look at this review as a "warning". We're having flooring installed on our home's entire main level. When our contractor got to our half-bath, they discovered mold underneath the sheet vinyl and we opted to have the existing subfloor removed and a new subfloor installed to give us more assurance that it would not recur. My contractor had a heck of a time locating the specific thickness of tongue and groove OSB that was needed and this 84 Lumber had it. My contractor made the call and gave me the approximate total of the items he wanted me to pick up while he was busy on another job. I showed the guy at the counter my list and he specifically said I needed treated OSB. I told him I didn't know but , very authoritatively, he said I did. After I paid and felt some sticker shock, he asked another manager where to find the treated OSB in the lumber yard. I overheard the manager say it was in bay 3. When the guy who rang me up took me out to the lumberyard, I was surprised that the OSB was in bay 1. As he loaded the OSB in my vehicle, I confirmed with him that, in fact, this was the treated OSB. He asked me what made me ask if it was treated. I replied that HE said I needed treated and the other manager said it was located in Bay 3. He responded that, yes, this was chemically treated OSB. Once my vehicle was loaded, I departed but made a fast food stop and took the opportunity to text my contractor that I obtained everything on his list but it was double what he told me it would cost. My contractor called me and asked how much every item on the list was and was shocked that I was charged $80 for the quoted $37 sheets of OSB. During the conversation, I explained that the guy who rang me up said I needed treated OSB and my contractor was upset because he felt I was being ripped off since this OSB was not being used outside and that would be the only reason I would need it. Contractor called 84 Lumber and spoke to the manager who told the guy who rang me up he remembered me and for me to come back and they would get me the cheaper OSB and refund the difference. I immediately went back and was re-rung by the manager and he took me out to the same bay that the first guy took me to. When I opened the hatch to my van and the manager looked at what the first guy gave me, it was discovered that while I was charged for the "twice the price" treated OSB, I wasn't actually given the expensive OSB but was given the cheap OSB. Once my contractor, his crew and my husband discovered this, they all felt no one working in a lumber yard doesn't know the difference between treated and untreated OSB. Also, the guy who rang me up was a manager in training. While I'd like to chalk this up to "error", even I knew something was wrong when he asked the other manager where to find the treated OSB and didn't take me to the location he was told and, as a "dumb woman", I knew there should be something that designated this as "treated", either in color or signage indicating so. Even when I brought it to his attention, he confirmed it as treated. I hate the thought that a business would intentionally be dishonest but it sure is looking that way. Women - know EXACTLY what you need and don't let the counter guy try to tell you in some authoritative way that he knows better. 84 Lumber - shame on you!

Beware if you are a woman visiting this store. My Filipino wife went to pick up 2 pieces of OSB…read moreflooring for an inside job. Our contractor specced the job and told her exactly what to get. The 'manager in training' at 84 convinced her she needed treated OSB... which she did not. But she believed him and purchased that wood at nearly double the price. And then the guy verified with another employee where the treated OSB was stored, but took my wife to a different bin and loaded up untreated wood instead. Honest mistake? You be the judge... but he stung her for $90. After our contractor heard about the charges he called up 84 and another manager made it right with us by refunding the overcharge - thankful for that. But you can't make me believe that a guy working at a lumber yard doesn't know the difference between treated and untreated wood, especially when he verified storage locations. Was my Asian wife targeted? That's a strong assumption... but we'll never ever purchase anything from 84 Lumber again.

I have always paid my balance on time and when I went to check my account it showed I was over due…read more I check monthly, not sure how that works. I am now on the hook for $90 for an apparent $30 balance. I have always paid my balance and am being raped. I will never use Lowes moving forward. You're company is a sham. I canceled my account... shame on you! I will encourage every one to not shop with you including my daughter who has a commercial line with you. Disgusting!

Hardly ever any staff working to help locate items. Layout of store is pretty rough, especially the…read morecheck out lanes; and even more so with everything being self checkout. I've also been followed around the store by multiple employees when I showed up 20 minutes to closing time and I spent a whole 5 minutes grabbing my materials I needed. Constant reminders of "we're about to close." Not even a mention of offering assistance.

They are very helpful and want to make sure your project goes well I highly recommend over the big…read morebox stores

This place is awesome!!! I had a piece of plywood that had been cut too large. I took it to them…read moreand they cut it for me even though the wood was not purchased there! They have a new customer in me! Such helpful and nice people! And so much inventory! Like hardware stores used to be!

If you are looking for new flooring, Kent and the team at Carpet One Greenwood are the people you…read morecan trust. They did a major renovation for us in our last house, and because of the outstanding results, we knew exactly who to call when we recently acquired our new home. The new house has an unfinished multi-purpose space, and we needed flooring that would look great and hold up to everyday use. Kent helped us select and install luxury vinyl plank flooring that fit both our style and our budget. He listened to what we needed and made the entire process simple and stress-free. The installation team was excellent. They took an unfinished room and transformed it into a clean and modern space with a flawless finish. Their craftsmanship and attention to detail really set them apart. We will continue working with Kent and Carpet One Greenwood because they are reliable, honest, and consistently deliver quality results. If you want a flooring team you can count on, this is who you call.

Carpet One provided excellent customer service. Ron was the nicest guy--patient, helpful, and…read moregenuinely cared about making sure I got exactly what I needed. I really appreciated how easy and stress-free he made the whole process. Highly recommend!

So I ran all the way out to Wanamaker to goto the Ordinary (of course), but I saw this little shop…read moreand thought I'd pop in. I was looking for Scott's seed and to my amazement I was informed that they have seed formulated for our area. Wait ... what? 1st: I've never heard of such. 2nd: Where have you been all of my life (well atleast my adult homeowner life)? I explained to the young lady what my issue was in my yard and purchased the seed she recommended and a bale of hay. The young lady was extremely nice and explained the different variations to me as well prior to purchase. Value: well $3.99/lb was a bit pricey when I can get a 10 pound bag of Scott's for $11.99 at Ace Hardware. I am keeping in mind several things: This is a Mom & Pop shop (support of locally owned businesses), the seeds by Scott's are mass produced (made for any and all areas) and lastly this seed is "supposed" to produced for Indiana (that's got to be good, right). So with all of that being stated of course I'm taking the plunge and if it works I'll definitely be back. I'm really excited about it and hoping to see those bare spots in my yard fill in. Fingers crossed.

We shop here often for garden products: soil, mulch etc. Great place. Helpful and friendly staff…read more Usually fast to get in/out of there; weekends are not so great tho.

Home Acres supplied the drywall for my entire house!…read more -fantastic pricing -quick delivery -AND they unload the drywall directly in your house (praise GOD!) The deliver guys were friendly and helpful- even though their job is no walk in the park! I'm excited to continue using them in the future!

Staff was amazing. Very patient and helpful. We were able to get what we needed at an amazing…read moreprice. Great place to buy mulch and stone

1 order was dropped in a very bad spot, ON A HILL, could not scoop the pile easily with a tractor…read more Next order, dropped where I wanted, but the delivery driver destroyed our mailbox backing out of driveway. NO EMAIL CONTACT TO BRING THIS TO THEIR ATTENTION SO I HAVE TO POST COMPLAINT HERE.