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    Pool City

    2.8 (10 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 weeks ago

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    3 years ago

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    4 years ago

    They installed a new motor for pool pump. Labor costs seems a little high. $350 and $300 for motor. Should have done myself.

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    3 years ago

    called to see if they had pool covers. woman answering phone was rude, condescended less than helpful

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    Menard's

    Menard's

    (32 reviews)

    $$

    I've never been to a Menards till this year and we love it!! The prices are amazing, it's fun to…read morewalk around and we even got a 8x10 rug for $80!!! It's great quality too!!

    TLDR: Imagine being yelled at and fake criminalized by two managers who refuse to acknowledge a…read morenormal and understandable mistake their own workers made! Here's what happened. It's long because I'm upset. Sorry: I am a very overly kind person. I'm also very poor. My father and brother are helping pay for and install a new water heater due to it leaking for over a month and ruining my home. I couldn't afford to fix it nor the flooded flooring and walls etc etc but they are stepping in. Now we find Menards sells a small water heater for -$200 than other stores! So we're locked in to this store. We can't pay someone to do the fix, heck we can't afford the fix. We unfortunately had to risk doing it ourselves. This store DOES do water heater exchanges. They take the old ones and sell you a new one. Most of the employees assumed we were doing that and told us in multiple conversations that we can bring the old broken heater there. Apparently there's a few details and loopholes where they won't accept them. If you bring the old one in first and purchase the new one you're good. If you purchase first and bring the old one after they'll now tell you to piss off because you didn't bring it earlier. Imagine dropping off your old water heater, a nice employee takes it in for you while you return the pickup truck you paid and rented from them. --and then you go walk across the giant store to check in kindly if you need to pay for the disposal and they yell at you over and over. Also they refused to speak to me other than yell at me. I couldn't even see the old heater! They refused to hear anything I said and continued yelling that they "never" take in old water heaters. But they do. Our situation wasn't perfect, but there was no reason whatsoever for treating a kind person like someone to be screamed at for several minutes. I was obviously just trying to be nice and figure out what went wrong and where but they were on some power trip. That was the first night. I literally was dismissed and told to leave the store for another day because they were done with me. ... what? I was trying to also purchase another hose I needed, PLUS I got a phone call from my dad that they somehow purchased an incorrect replacement and we needed to buy another water heater. But here I was being told to leave the store. Crazy. We had spent over a thousand dollars, we were telling the employees that we needed to buy much more, and still being treated like scum over a tiny scrap fee or whatever they might have at hand. And I was TRYING to get it back and fix things and they wouldn't even allow it. It was unbelievably uncomfortable. After the first night my dad still wanted to use the same store. We went back the following day and there were more rude employees who found us at checkout and started telling us off as if we had done something horrific. We were pretty sure they were holding our old water heater hostage still but they finally brought it out to us and then refused to do our exchange or purchases until they stood there yelling at us that now we have to take the water heater back... Anytime I spoke they talked over me saying things like "no listen to me! I'm telling you what happened and what you did to us!". It was aggressive, accusatory, and unkind. I was absolute fuming. I am a very soft spoken person, and I do NOT like being obviously taken advantage of for my personality. We were fine taking the water heater, but they even kept yelling at us "you better take that with you!!" even as I paused walking out the door to straighten my pants! And we were already walking away with both the exchange heater and the broken one! They were insufferable. If I had been alone or used all my own money I would return everything. Everything. I have to purchase a lot more stuff to fix the walls and floors and a few more plumbing issues now that my dad and brother are helping me on this. But YOU'LL NEVER SEE ME IN THIS STORE AGAIN! I had no idea how negatively these interactions would impact me but I just feel so upset and uncomfortable. I don't want to talk to anyone for a long while. I just felt judged and disliked no matter how much I wanted to work with them and show I cared and it was an accident.

    84 Lumber

    84 Lumber

    (2 reviews)

    I typically really dislike leaving a bad review when overall, the business treated me nicely…read more Unfortunately, after some contemplation, I look at this review as a "warning". We're having flooring installed on our home's entire main level. When our contractor got to our half-bath, they discovered mold underneath the sheet vinyl and we opted to have the existing subfloor removed and a new subfloor installed to give us more assurance that it would not recur. My contractor had a heck of a time locating the specific thickness of tongue and groove OSB that was needed and this 84 Lumber had it. My contractor made the call and gave me the approximate total of the items he wanted me to pick up while he was busy on another job. I showed the guy at the counter my list and he specifically said I needed treated OSB. I told him I didn't know but , very authoritatively, he said I did. After I paid and felt some sticker shock, he asked another manager where to find the treated OSB in the lumber yard. I overheard the manager say it was in bay 3. When the guy who rang me up took me out to the lumberyard, I was surprised that the OSB was in bay 1. As he loaded the OSB in my vehicle, I confirmed with him that, in fact, this was the treated OSB. He asked me what made me ask if it was treated. I replied that HE said I needed treated and the other manager said it was located in Bay 3. He responded that, yes, this was chemically treated OSB. Once my vehicle was loaded, I departed but made a fast food stop and took the opportunity to text my contractor that I obtained everything on his list but it was double what he told me it would cost. My contractor called me and asked how much every item on the list was and was shocked that I was charged $80 for the quoted $37 sheets of OSB. During the conversation, I explained that the guy who rang me up said I needed treated OSB and my contractor was upset because he felt I was being ripped off since this OSB was not being used outside and that would be the only reason I would need it. Contractor called 84 Lumber and spoke to the manager who told the guy who rang me up he remembered me and for me to come back and they would get me the cheaper OSB and refund the difference. I immediately went back and was re-rung by the manager and he took me out to the same bay that the first guy took me to. When I opened the hatch to my van and the manager looked at what the first guy gave me, it was discovered that while I was charged for the "twice the price" treated OSB, I wasn't actually given the expensive OSB but was given the cheap OSB. Once my contractor, his crew and my husband discovered this, they all felt no one working in a lumber yard doesn't know the difference between treated and untreated OSB. Also, the guy who rang me up was a manager in training. While I'd like to chalk this up to "error", even I knew something was wrong when he asked the other manager where to find the treated OSB and didn't take me to the location he was told and, as a "dumb woman", I knew there should be something that designated this as "treated", either in color or signage indicating so. Even when I brought it to his attention, he confirmed it as treated. I hate the thought that a business would intentionally be dishonest but it sure is looking that way. Women - know EXACTLY what you need and don't let the counter guy try to tell you in some authoritative way that he knows better. 84 Lumber - shame on you!

    Beware if you are a woman visiting this store. My Filipino wife went to pick up 2 pieces of OSB…read moreflooring for an inside job. Our contractor specced the job and told her exactly what to get. The 'manager in training' at 84 convinced her she needed treated OSB... which she did not. But she believed him and purchased that wood at nearly double the price. And then the guy verified with another employee where the treated OSB was stored, but took my wife to a different bin and loaded up untreated wood instead. Honest mistake? You be the judge... but he stung her for $90. After our contractor heard about the charges he called up 84 and another manager made it right with us by refunding the overcharge - thankful for that. But you can't make me believe that a guy working at a lumber yard doesn't know the difference between treated and untreated wood, especially when he verified storage locations. Was my Asian wife targeted? That's a strong assumption... but we'll never ever purchase anything from 84 Lumber again.

    Pool City - buildingsupplies - Updated May 2026

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