I have been a dog owner for over 15 years and this is by far the worst grooming shop I have ever taken my pets to. My usual groomer had to retire, so I was forced to look elsewhere for grooming services. I have 2 beautiful long haired dogs and when I arrived to pick them up, they were completely shaven. Their hair was completely shaven off! I did not recognize my dogs. They were not given a bath and there were nicks all over their body from the razor. Also, the shop itself was dirty and unkept. They also do not take credit card payments, which they did not make me aware of when scheduling the appointment. When you try to call, half of the time they don't answer. They force you to leave a message and they call you back when its convenient for them. They also over charge for their unprofessional service. I will never take my dogs here again. I could have done a better job myself. I unfortunately have to give them a 1 star, because the site won't let me give them a zero. read more