When I first walked in I was so glad to not have to hold my breathe like I have to do sometimes…read morewhen walking in a groomer or vet. She was so nice and kind and I loved that she was able to cut my larger dog who is German shepard retriever mix. This is the second time he has been with her and I was very satisfied both times. I have not always done well at keeping him groomed because of my work schedule. But seeing how great he looked reminds me to so better. I'm so glad shes located right at the end of my block but with her great services and prices I would drive anywhere she was.

I sooooo wanted this to work out because the location is convenient! Plus, my neighbor with sister…read moredogs wanted to follow if it worked out. It did not. The shop itself is nice and convenient parking. However, my experience was not good, with those same issues others have mentioned. And she cut skin off my dog's face.

Cheese!! They like coming here. Good prices. Scheduling was easy to manage online.read more

I have taken my dog here a couple times and have never had an unpleasant experience until…read moreyesterday. I told the girl I did not want my dog shaved. I said cut his hair short but no shaving. They shaved everything off my dog and didn't refund me. I'm absolutely livid. That girl clearly is not competent enough to be working there. Will not be going back.

Sad we didn't even get to try this groomer out. Took our…read moredog for his 10am appt and no one was at the shop. Tried calling a few times and left messages. No call back! Worst customer service ever! Deserves NO stars.

First time here. And I've got to say absolutely awesome! Kelly is a great groomer, and loves the…read morejob she's doing. She did a fantastic job on my girls. Very friendly staff. So if you love your fur baby take'em here to be pampered.

Just got back from the clip joint and my dog looks fab they…read moredidn't send her back with tiny hairs falling all over the place the women are super sweet and knowledgeable about all dog things

When I used to go there decades ago it was a top notch dog groomer! At the time I had a miniature…read moreschnauzer and once he was groomed he looked so good even HE didn't want you touching him! No joke!!! I haven't been there as I said in decades but if I lived closer I would definitely revisit them to see if they still provided the same excellent service!

This place is nothing fancy, but it really doesn't have to be. Brandy is the owner and she does all…read morethe dogs herself and only does one at a time. She hand dries all the dogs and prides herself on taking great cares of your "babies". My dog is more than a handful, and she was great with her. I've seen lawn crews who couldn't manicure as well as she hand scissored my dogs fluffy tail. Outstanding and very reasonably priced!

I will never take my dog anywhere else to have him shaved again other than here!…read more I have a high stressed dog-aggressive chow/german shepherd mix. I called a bunch of places to find somewhere that he would be alone and have no contact with other dogs. She made sure she would have no other overlapping appointments for the time I brought him in. She treated him like a child. Brandy is so great with dogs, she is truly amazing. I have never trusted my dog with any stranger like I have with her. I gave her a large tip, and she didn't want to accept it, but I insisted. So she gave me a bottle of the oatmeal spray she uses on the dogs. She is definitely in this for the pleasure, not 100% for the money. I highly recommend this place to anyone who has a hard time trusting their dog with just any groomer!

I was dissatisfied with my dog's last grooming. Before ,…read moreshe didn't come out so patchy. But then we've had good customer service before. A couple of appointments ago we've been turned away because the groomer called off. I don't think I will be coming back here again.

I do not recommend anyone taking they dog to get grommed Stephanie was the grommers name she cut my…read moreshih tzu's private part I didn't notice until I got home and really looked at her I can already imagine the pain my dog went through not worth the money paid for $115 just for her to be unprofessional and not careful with my dog dlnt being your animals to them!

Great service and super friendly staff. I had a hard time…read morefinding a place close to home and that would take my dog on a decent time frame. They are awesome!

If I could leave a million stars I would! Janett & Katie are AMAZING! They take their time with my…read morefur babies & they know that my dogs needs to GIVE hugs & kisses when they're feeling anxious! They remember what every dog likes and needs in order to feel relaxed! They are sweet and caring to both dogs and their owners! Above and beyond every single time! When my dogs come here they KNOW they're going to be treated well & know that mom is going to get them whatever treats they want! Always a large selection of toys, treats & chews for them to choose from! Never would I ever take my doggies anywhere else! Book appointments in advance! They are loved and therefore busy busy, like all the best places are!!! Love love LOVE! Can't say enough!

Oaklawn location female groomer could not assure me a professional groom for my dog. I was not…read morecomfortable leaving my dog in her hands.

My 1st visit, LOVE this grooming salon. I have a ShihTzu, and the staff cared for him with such…read moregentle hands. They gave him the best cut. Will go back!!

This PetSmart is in a mall that has a distressing amount of vacancies, but if you need a…read morebright-side--there's plenty of parking. If you don't want to see malls and jobs disappear, shop local! The pet store is well-kept and clean, and the adjacent & connected animal hospital is a bright and cheerful area at the front. The coolest part: on Aug 11, 2019 they had Halloween displays up already. Instant 5 stars. It doesn't stink like a barn, the animal housing was clean, and so was the human bathroom. That's significant because it's evidence of a conscientious team. These are the people you want to take care of pets. The staff was attentive, communicative, and eager to help. There were a lot of employees all over the store to cover any questions. This company is doing the right stuff to compete with online retail: Clean store, plenty of well trained and communicative staff, and a wide variety of food and other supplies. Most of the cats were napping. The two cats that seemed to be in the process of adoption by families were alert, curious, and not hiding from the grabby children. The fish were aloof so they will probably never get adopted. They get no sympathy from me with that attitude. The aquarium furniture was so cool I'd love large versions in every room of my place. Remember the pirate skeleton draped over the moving treasure chest lid? PetSmart doesn't have that. That was from the the 1970s--maybe earlier--so no points were deducted. They had a lot of lizards. There was no evidence of cannibalism, so that's good. Last but not least, I visited the birds. They were active and happy, or sound asleep. There was a pet shop off Clark street that had a bird room I'd visit regularly. I wore a yellow t-shirt and a floppy fishing hat for their benefit and they seemed to appreciate the gesture. They'd hop on my finger for short rides up and down the cage, and bite the brim and chin strap of my hat. Good times. Birds don't belong in cages. Free the birds! And shop in brick and mortar stores. Are you gonna put kids out of work and have malls close so you can save a few bucks on cat litter?

Take your pet anywhere but here, I won't write a long review just look at the photos…read more Cost me $127 for her to look like this. Staff do not care, and my dog came home with a limp, no idea what the did to her.