When I first walked in I was so glad to not have to hold my breathe like I have to do sometimes…read morewhen walking in a groomer or vet. She was so nice and kind and I loved that she was able to cut my larger dog who is German shepard retriever mix. This is the second time he has been with her and I was very satisfied both times. I have not always done well at keeping him groomed because of my work schedule. But seeing how great he looked reminds me to so better. I'm so glad shes located right at the end of my block but with her great services and prices I would drive anywhere she was.

I sooooo wanted this to work out because the location is convenient! Plus, my neighbor with sister…read moredogs wanted to follow if it worked out. It did not. The shop itself is nice and convenient parking. However, my experience was not good, with those same issues others have mentioned. And she cut skin off my dog's face.

Cheese!! They like coming here. Good prices. Scheduling was easy to manage online.read more

I have taken my dog here a couple times and have never had an unpleasant experience until…read moreyesterday. I told the girl I did not want my dog shaved. I said cut his hair short but no shaving. They shaved everything off my dog and didn't refund me. I'm absolutely livid. That girl clearly is not competent enough to be working there. Will not be going back.

Sad we didn't even get to try this groomer out. Took our…read moredog for his 10am appt and no one was at the shop. Tried calling a few times and left messages. No call back! Worst customer service ever! Deserves NO stars.

First time here. And I've got to say absolutely awesome! Kelly is a great groomer, and loves the…read morejob she's doing. She did a fantastic job on my girls. Very friendly staff. So if you love your fur baby take'em here to be pampered.

When I used to go there decades ago it was a top notch dog groomer! At the time I had a miniature…read moreschnauzer and once he was groomed he looked so good even HE didn't want you touching him! No joke!!! I haven't been there as I said in decades but if I lived closer I would definitely revisit them to see if they still provided the same excellent service!

Don't take your dog here, these ladies hit and cut our little furry baby's. After a few times I…read moretook my dog there she will be somewhat depressed/sad sitting in the couch for the rest of the day and part of the next one. Second time I tried, once we walked in she started shaking instantly. I wish she can talk to tell me what they did to her in that place. New place is on 55th and Pulaski, I take her there since then and no issues. She doesn't shake, and she'll be fine just the happy dog she is.

This place is nothing fancy, but it really doesn't have to be. Brandy is the owner and she does all…read morethe dogs herself and only does one at a time. She hand dries all the dogs and prides herself on taking great cares of your "babies". My dog is more than a handful, and she was great with her. I've seen lawn crews who couldn't manicure as well as she hand scissored my dogs fluffy tail. Outstanding and very reasonably priced!

I will never take my dog anywhere else to have him shaved again other than here!…read more I have a high stressed dog-aggressive chow/german shepherd mix. I called a bunch of places to find somewhere that he would be alone and have no contact with other dogs. She made sure she would have no other overlapping appointments for the time I brought him in. She treated him like a child. Brandy is so great with dogs, she is truly amazing. I have never trusted my dog with any stranger like I have with her. I gave her a large tip, and she didn't want to accept it, but I insisted. So she gave me a bottle of the oatmeal spray she uses on the dogs. She is definitely in this for the pleasure, not 100% for the money. I highly recommend this place to anyone who has a hard time trusting their dog with just any groomer!

I took my little dog Cocoa in for a bath and cut, she was a little matted in a couple areas. The…read moregroomer Hailey cut her very low which I didn't want her cut so very low, but I can live with this it will grow back eventually. She did nick her on her left side, her face is unevenly cut, there was also a circular piece of matted hair hanging from her tail. I've called a couple times was giving the run around told a couple times that I would get a call back but nothing has happened. Looks like I may need to find another groomer.

Oaklawn, IL Rude and racist in my opinion! I was late for my grooming appointment. Clerk barely…read moregreeted me but smiled and warm to a white woman before me. I was asked if I had an appointment!! I called to let them know I was running late‼Then I was told I had to be rescheduled. I spoke with the manager and nothing changed. I left and will never return!

Great service and super friendly staff. I had a hard time…read morefinding a place close to home and that would take my dog on a decent time frame. They are awesome!

If I could leave a million stars I would! Janett & Katie are AMAZING! They take their time with my…read morefur babies & they know that my dogs needs to GIVE hugs & kisses when they're feeling anxious! They remember what every dog likes and needs in order to feel relaxed! They are sweet and caring to both dogs and their owners! Above and beyond every single time! When my dogs come here they KNOW they're going to be treated well & know that mom is going to get them whatever treats they want! Always a large selection of toys, treats & chews for them to choose from! Never would I ever take my doggies anywhere else! Book appointments in advance! They are loved and therefore busy busy, like all the best places are!!! Love love LOVE! Can't say enough!

My 1st visit, LOVE this grooming salon. I have a ShihTzu, and the staff cared for him with such…read moregentle hands. They gave him the best cut. Will go back!!

Oaklawn location female groomer could not assure me a professional groom for my dog. I was not…read morecomfortable leaving my dog in her hands.

I purchased a parakeet and then waiting a few weeks later to purchase another one to keep the first…read moreone company. When I came back in I noticed there was one for adoption and so I opted for that parakeet instead of a "new parakeet". Both times I was told that I had to have the receipt to do a return but it could also be looked up. After two weeks the parakeet I adopted just died. I called to see what to do with a deceased animal and I was told I could bring him (Burt) in to be sent to a 3rd party to be dispatched. When I came I there was an issue because I did not have a receipt and they did not do look ups. Very insensitive response - if everyone does not know the process the customer should not be penalized.

I called ahead to find out if I could bring my pup in for a nail trim, it was about 4pm at the…read moretime. Grooming closes at 6pm. The rep that answered the call told me I would need to be there at 5pm. I told them I get there at 5pm. At 4:54pm I'm pulling into the lot and I get a call saying they waited for me for 30 minutes and they couldn't wait any longer, they have to close. Again, grooming is supposed to be open until 6pm.