Cancel

    Open app

    Search

    Pristine Pets

    3.8 (24 reviews)
    Open 9:00 am - 5:00 pm
    Updated a few days ago

    Services - Pristine Pets

    Bath and groom only

    Full grooming

    Pristine Pets Photos

    You might also consider

    Recommended Reviews - Pristine Pets

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Mary S.

    If I were Gretchen I would be embarrassed for the (pro) haircut she just gave my dog. First time customer, last time sucker. When the appointment was initially booked, I guess she asked my husband if the dog was difficult. (To him she is not) he never cut her hair. She can be resistant especially on her legs. I don't know that she asked him that. I would have told her she resists on her legs. That being said, once she began the dog cut and realized she was in over her head, she should have called us. She could have given us some options. Pick up dog, help with dog, stop the cut, etc. Instead she decides to scold us, complain about the dog, and butcher the haircut. Our dog is 12, and never not once ever has she any signs of aggression whatsoever. Not saying it didn't happen, just saying VERY UNUSUAL with this dog. Gretchen said she tried to bite her twice. Ok, again, should have contacted us. The unskilled trainees at Pet Supplies plus do a much better job and with a great attitude! That experience was so much nicer, even though their skill level is not quite there. They actually do a better job. They show respect to the customers, not disdain. Gretchen your attitude, uh! Sorry we were such a bother. Too pricey for substandard work. I tipped because I know times are hard, and I know it was a difficult haircut. If my name was on the shingle, I would try to at least pretend like I care. It is how you get return business. Please think twice before going here. Very shoddy work! Poor Daisy.

    I never want to put a business down but omg 55 dollars and here is my dog. My son came over snd. Said when are. U getting her hair cut. This was the worst

    Michelley P.

    Took my kitty stinky here to get a shave and bath. Had a wonderful experience. He looked amazing and smelled great! Owner was super sweet and seems to take her time with each pet. I will be back :-) great place. Great staff.

    Gretchen is the best! She got my foster dog in in a pinch and she looks like a brand new dog. Very happy customer, and so is Punkin!

    Tiffany T.

    Gretchen really took the time to work with my poodle mix rescue dog. He's a sweetie to our family, but really anxious around strangers. She was very comfortable and confident that she could handle him. (I was more nervous than the dog) You can see that she has a passion for what she does. She did a beautiful job prepping him for the cut I want him to have in the future. I will be bringing my dog back to her for every groom. I also love the atmosphere of her shop. It's clean and feels like your in someone's home. I have already recommended her to friends.

    Margaux's lion cut. So cute!

    See all

    6 years ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Yowza H.
    1
    124
    13

    2 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brooke W.
    164
    11
    0

    4 years ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Julie H.
    107
    17
    2

    8 years ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Aww thank you so much!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Thanks so much for taking my crazy Lab, you did a great job! She smelled great and her fur is still super soft! I loved the bow!

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0
    Photo of J K.
    0
    1
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Gretchen K.

    Gretchen K.

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Pristine Pets

    Review Highlights - Pristine Pets

    Called Gretchen today(Friday) to see if she could groom my lab.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Midwest Canine Choppers - CUT/NIK

    Midwest Canine Choppers

    (43 reviews)

    Mount Greenwood

    I've been taking my dogs for at least 15 years to Midwest Canine Choppers. Everyone is nice and…read morefriendly and my poodle comes back to me just how I like him. Donna and Chester

    I brought my precious, 5 year old rescue Schnoodle, Bullet, to Canine Choppers for the first time…read morelast week @11:00 a m. . I told them I wanted a puppy cut with Schnauzer face and fluffy tail. The last time he was groomed was just before I moved to the Beverly area about 10 weeks ago. I told them I brushed Bullet every night, he had some matting and those crusties around his eyes. While waiting to pick him up, I could hear Bullet whining terribly. I questioned it, and was told he was just a bit anxious because it was his first grooming there. A groomer brought a little black dog out, and I thought, "Aw, cute dog but really skinny." I didn't know it was my Bullet, until he jumped up on my lap. I was horrified, day the least. When I asked what happened, I was to,d he was matted all over, he didn't like being cut, and they had to shave him!!! The groomer said his face fur came off in one piece as she shaved him. What the hell. I'm attaching "before and after" pictures of Bullet so you can understand why I've given such a poor rating and why I will NEVER bring Bullet anywhere near that place again. Not only does he look like a hairless cat, my sweet, cuddly baby who loves people and other dogs, is now skittish and scratches himself almost non-stop.

    Petco

    Petco

    (18 reviews)

    I made an appointment for 11am for grooming. I brought my dogs vaccination records however his…read morerabies vaccination was not on the paper and I couldn't get my dog groomed. That is understandable so I left. After receiving the most current vaccination records, I returned around 12:30pm and encountered Bridgette. I explained the situation and provided her the records. As Bridgette was entering the information, I asked if my dog could be seen now or wait until 1:30pm (an appointment I made about 20 minutes prior). Bridgette said yes and to go get my pet from the car. Here's where the situation turned from great to worse. Bridgette was no longer at the desk and I waited in line for more than 10 minutes to get checked in. As the associates (male stylist with piercings in his right eyebrow and right ear) and female stylist Lo was figuring things out, Lo stated loudly that I would have to wait because I was late. I informed Lo that I was not late as Bridgette approved me to come in early for my 1:30pm appointment. I informed Lo unless she knows the situation, she should not try to embarrass me with her loud comment. About 45 minutes after dropping my dog off, I received a text informing me my dog was ready. I thought that was quick but I turned around and went back. I was met by the stylist with the piercing and he asked "what can I do for you ". I informed him that I received a text stating my dog was ready. He looked and said that was a mistake. No apologies or remorse just that was a mistake. I demanded my dog as this service and experience has been the absolute worst! The stylist never apologized even after retrieving my dog. I've looked at the reviews of this particular location and see the common complaint: RUDENESS!

    I haven't returned to this location after how rude the groomer was, + they did my boyfriends dog…read morewrong :\ i understand dogs are nervous and move a lot during a haircut but cmon, you're literally TRAINED for stuff like this and you're being paid for this service... do better. my dog was shaved too close to the skin in certain areas and i know it happens but it was just so much this time. despite the cut, the service was weird. my boyfriend and i were running around 10 minutes late to our appointment. when we arrived our groomer said "you didn't think to call and say you were gonna be late?" and my boyfriend thought she was like trying to have playful banter and he's like "haha yeah sorry about that it's my first time here i was having trouble getting here" and she says "yeah but if you're gonna be late to something don't you think you should call" and we didn't say anything cause we were so confused like??? i completely understand that we were late and take full responsibility for that, but there's a better way to address things without speaking to us that way and with such a tone in her voice. it was very condescending. i told my boyfriend we shouldn't go back there and that if we did we'd have to ask for a different groomer.

    Pristine Pets - groomer - Updated May 2026

    Loading...
    Loading...
    Loading...