Even though he could not help me, he was very kind professional and gave me a company who could service my needs. Because of the state new regulations about not selling puppies and kittens they are selling their business and this is so sad. read more

Went in today to look at what animals they have w my daughter. Jim was very friendly and helpful answering any questions we had and was very friendly! read more

I wish I could give 0 Star. I made an appointment for my dog to get groomed. She's never been there so I got a call from the groomer trying to see what kind of coat my dog had even though I'd already told the lady I made the appointment with. The groomer is very unprofessional greeting me to begin with, and sighing sounding stressed, smacking her lips and and saying that it will take her all night to groom my dog. She asked if I could come in 2 hours earlier than scheduled and I let her know I couldn't so she then got even more of an attitude. I let her know I'd just like to cancel the appointment and she happily said OK. That was alarming enough for me to not want to have that lady come near my dog and I didn't have to step foot at Park pet store. This happened today 3/8/18. read more

I used to go to this store all the time. I thought their prices were a little high, but not outrageous, and their staff seemed very helpful. I also believe in patronizing local businesses. I no longer go to Park Pets, for several reasons. One--they say they sell "designer breeds." I'm a vet tech, and in the "biz" we call these dogs MUTTS. Not that there's anything wrong with mixed-breeds--some of the smartest, cutest, sweetest dogs I have met have been mixed-breeds--but pet stores that invent breeds and then sell them for hundreds of dollars are being a little dishonest. Also, pet stores that sell dogs are usually getting their puppies from puppy mills. I don't know if Park Pets buys from mills, but I asked them about the breeders they use, and they were very unwilling to give me information. That's odd: reputable breeders stand behind their products, and this information would be an endorsement of Park Pets. Hmm. Suspicious. Two--and this is a really personal thing--but I had been buying pet food, fish, tank supplies, pet products, on and on, from them for several years. I was in there on a weekly basis, and the employees knew me. Anyway, one time I went in--I was 8 mos. pregnant, and I really really REALLY had to use the bathroom. I was almost in tears. I asked them if I could use their bathroom and they refused. I KNOW they don't have a public restroom, and I was really embarrassed to ask, but they were kind of snotty about it. (Like I was buying $27 worth of products just so I could trick them into using their bathroom.) I thought that was mean--not declining my request, but making me feel like a creep. Three--this was after the bathroom incident, but I never let ONE experience, unless it's really bad, define the business. I brought my dog in for a bath--when I picked him up, the groomer came out and pressed literature into my hand. I thought it was something about flea prevention or dry skin, but when I got outside and looked at it, it was a RELIGIOUS tract ! I thought it was highly inappropriate to allow someone to come to your business, PAY YOU FOR SERVICES--and then use that as an opportunity to "fish" for converts! That was the last straw. It irritated me not only because I thought it was tacky, but also it reminded me of the bathroom incident. If they are so Christian, why were they so mean to a pregnant lady in obvious distress? And if their Christianity isn't genuine, what does that say about their care for their animals? read more

Decided to go into this store again hoping they changed their ways and I noticed the dirty fish tanks which seemed crowded with lots of other fish. I was also given attitude because it seemed I was asking too many questions about their products and where the animals came from. I don't recommend this place. read more

Took my dog for grooming. My dog is 14 years old. I told them her age and if that would be a problem. I was told no problem. My dog is shedding she is collie shepherd mix. I asked how much and was told 55-65 dollars. After dropping dog off I get call that since she is so old and shedding the price is now 15o. I brought her there once before in same condition and they charged 85.00. The groomer does not take good care of the dogs. Don't bring your dog there!!! She over charges after they set you up!!! read more

I wouldn't say support this place because it's a local, small business that's family owned. I would say support it because they are incredibly helpful, knowledgable and just provide great service. Jim takes care of you and no matter how crazy busy his day has been he wears a big smile and genuinely wants to take care of you. read more

I really want to support local businesses but I don't like coming here. The bearded guy is a complete tool. I don't think he is an owner but he seems to be here all the time. He interrogates customers when they want to make a purchase. Hey buddy, you work in a pet store not at NASA. read more

Highly satisfied! And happy with our fur family addition! We purchased our kitten here. We would have left with more than one pet, but we are nearing maximum capacity. The animals were very clean and spunky. We were given plenty of time with the animals. The staff even helped us to the car with our supplies. Our kitten was added to our one cat/one dog household. She is incredibly docile and super healthy! read more

Really impressed with the live aquarium plant selection they had. It was my first time there and Jim helped me out. He was great! I'll be back again! read more

We are so happy that we came across this pet shop. We visited a few times and every time was an awesome experience. The staff and the owners are so great - they took a lot of time on every occasion to talk to us about the puppy owning experience. Needless to say we are the proud new owners of a wonderful french bulldog. I would highly recommend this store to anyone who is looking for any kind of pet. This place is really something great!! Thanks!!! read more

I took my dog there to get a bath n they were so nice. The greeted me n my wife as if we've been there before. The young lady that gave my dog his bath was so pleasant n friendly, she told us that it will take about 2hours n they will give us a call when they were done. When we came to pick him up he looked real good n smelled good. I will go back to get my dog another bath they r real pleasant n have a very good attitude n personality. They got my bizness. Like I said I'll be back. I think the lady that bathed my dog her name was Shawn she was nice to my dog u don't find that n some of these pet shops. Thanks again Park Pet Shop I'll be back. read more

I sent my miniature schnauzer here and the groomer did a fantastic job! The staff was very friendly, professional, and knowledgeable . I was satisfied with the price too because they are way cheaper than Petsmart. My dog was happy and I can tell that she was not mistreated. I will definitely patronize them again! read more

Great pet shop, around for decades, first went here at age 5 (now 31) to buy parakeets, got our beautiful Jack Russell Terrier Shania/Buttercup here in 1999 (Born January 3, 1999, died September 15th, 2011) and it's an all around great pet store, I knew Jim, my mother Donna too, his son as well, great guys and owners of this store. read more

I have been going to this store on and off since I was a kid. I decided to get my dog groomed here. I have a Pekingese(long haired dog). I explained that I don't want him too short. She kept saying "smooth all over". I thought okay sure. She gave my pup a complete buzz cut!! I was devastated. My mom was in tears! She also said that he didn't like his paws touched(this I am aware of). So she did not clip his nails!! I have a hard time with it, hence I brought him to the groomer. The lady was very nice, but never again. I have three stars because overall the place is great, and I have been going there for years. read more

I am so happy to have bought my puppy from this store! Everyone there was very nice and patient! My son took me to the store just to look and there was Jasper! This is a great store! read more

I am usually a huge fan of this store, the staff is always courteous when I'm in there, but the groomers have disappointed me this last week... The groomer has canceled on me two times, due to some emergency's, which is fine... I wish I would have gotten calls before I made the drive, but they always re scheduled in an appropriate time frame. This time, I took my dog in and the new groomer calls me an hour later stating that her razor's are dull and she won't be able to get to my dog till later, I say fine cause she needs the cut. She basically tells me doesn't know what time she would be done with her, I get the hint and go pick up my dog. When I arrive, she apologizes but doesn't offer to re-schedule. So dis appointed. If and when you get a new reliable groomer, please let me know. read more

This place is amazing. Very knowledgeable staff that helped me pick the best food for my dog. Reasonable prices and good selection. Special brands must be pre-ordered and picked up. Stress-free shopping. Love it. read more

One of my first Yelps. Love this store. Great customer service. Excellent selection. You don't find places like this much anymore. They remember your name, take time to listen, and really take care of you. read more

Jim is great. Went there seeking some advice/product on flea treatment for my poor pup and this guy really helped guide us, giving specific direction on how to use the products he had available. Smells like a small shop that's been there a while but warm, friendly and knowledgeable more than makes up for that. Go here and feel the difference in care and knowledge from a big box store. read more

What a great pet store. Jen is really nice and very helpful. They really care for their animals. I will always shop there

I decided to try this place again due to the proximity to my house. The smell wasn't as bad as before but I guess since it's a small place and no fresh air that's what happens. Anyway, the groomer did an excellent job with my dog's cut. I will be back. read more

Absolutely the BEST service we could ask for! A few years ago we bought a dog from this store and have been coming every month to buy our dog food. Jim and his family know our family by name, including our son. Today, my toddler was sleeping when making our monthly trip for dog food and I called into the store as I pulled up to explain the situation (mostly to see if they could help me out with making my purchase and not have to wake my son) and Jim took care of everything! I gave him my card over the phone and he walked my bag out to my car... I honestly couldn't ask for better service! read more

Just called to see if they could groom my puppy. Bridgette answered the phone and I could hear in her voice that she seemed to be agigitated. So I'm thinking this isn't starting good because all the Yelp reviews say they're very cordial. But I also want to give this business a chance. So I go on to ask if they do grooming. She answers, "yes" very shortly. Now I'm thinking maybe calling here isn't a good idea. She asks what kind of dog I have. I say Maltese. She asks how old he is and has he had his rabies shot. I say almost 4 months and no. Mind you she isn't pleasant at all. She then asks if he's knotted and matted. I hesitate because I know we don't brush him everyday but I also know he still looks pretty good from the last grooming. Before I get a chance to tell her this she begins to lecture me, very loud saying, "You have to be brushing them dogs everyday!!!" So now I'm stunned and speechless and thinking I MOST DEFINITELY don't want anyone from this place grooming my puppy. So I simply say, "Ok, thank you Bridgette. She says "ok" and hangs up. It's clear that she didn't want my business from the minute she answered the phone. And that's ok because there are many groomers in the area. But being rude to potential clients is unacceptable. Very poor phone etiquette and people skills. Based on her attitude, I wouldn't recommend this shop to anyone. read more

We brought our dog Johnny to park pet after calling to check on their grooming services. He needed his nails trimmed and she took us immediately. We had major issues at pet smart and they were unable to cut his nails. The groomer took him in back and was done in under 10 minutes. She seemed like she really cared about him and making it a good experience for him. read more

The staff was very helpful on my first visit yesterday. I will return again soon.

WE LOVE THIS PLACE. The owners (Jim and Jim Jr.) are extremely knowledgable and helpful. They recommended a training collar for our dog that made a world of difference. Their natural dog chew sticks are a huge hit at our house. If you are interested in purchasing fish this is the place to go! We will never buy anything for our fish tank from a chain store again. read more

I bought a dog from here yesterday and the staff is very helpful and the dog is great quality. The only complaints I have which are very small is that when I was initially looking at the dog I bought the staff member told me a puppy starter kit was included with the purchase of a pet and I was later told it did not. And also I was a little mad when they promised to bath the puppy before I picked him up and they did not. I got an italian greyhound which is very expensive and I felt the least they could do was bath him for me. I would recommed getting a dog here but I will probably take my pet supply purchases somewhere else read more

I stopped in today looking for a muzzle for my dog because he needs to get used to my cats. Jim Jr was very very helpful with a lot of things. He gave me some insight in various behavior points which was very helpful, and also some food suggestions. He was great! The store is small but very clean and really nice overall. I highly recommend you stop in if you're in the area or live near by, support this small business. read more

Jim is one of the most helpful people with salt water aquariums i started a 90 gallon tank that i bought from him and i couldn't have started it with out his help looking forword to upgrading to a 300 gallon tank soon that i will be getting from jim. I really wish they would switch there fresh water side to salt water. So they have more of a selection to pic from. I hate buying fish from athere places. But i will support jim and his dads store for as long as i am hear. read more

My sons and I went into Park Pet Shop to check out the Teddy Bear puppy. We didn't purchase one--yet but I know we will only do business with them because Jim J. was so refreshingly earnest, informative, and professional. read more