GET YOUR DOG GROOMED HERE!!! I sent my dog after a long time…read moreand there is a huge difference! She smells so nice and is so soft!

Horrible experience with the grooming department. Do not book with Nicole A. She is mentally…read moreunstable. I walk in to drop off my dog and a very nice lady greeted me. For some reason Nicole A. Started verbally abusing me for being 10 minutes early. Very confusing situation I have never been heckled by an employee for being 10 minutes early. I can only justify her behavior by saying she is mentally unstable. Sadly, the assistant manager, although very nice didn't seem to do much. I wouldn't trust this woman with my dog, she clearly has anger issues.

Quaint cute pet store with all kinds of stuff for your fur baby. This store is located in downtown…read moreFrankfort. It's a great store to find stuff to spoil your pets. I did enjoy all the stuff they had and the owner and people working there were super friendly!

Being childless, my two dogs ARE my kids. Doggy boutiques are like my Carters or Toys 'R Us. I love…read morefinding a great dog store that was designed by someone that loves his/her dog as much as I do because you can be sure that the products they carry are quality and going to be the best out there. First off, I'll say that some of the items are way too rich for my blood. I mean, I wouldn't spend $39 for a sweater for myself let alone my dog, but I know there are people out there that would. (Erin L. hit it on the head when she said Paris Hilton-ish..Paris could afford that stuff.) They did have a great selection of sale leashes and dog collars for $5. I found a great pink studded collar on the sale rack but it looked a little small to fit my dog. The homemade dog treats were what brought us here and they didn't disappoint. They had a big selection and I didn't think that the prices were unreasonable. You could get a medium/large sized dog biscuit per piece (between $1.50-4 each) or you can buy per pound for the smaller treats. We ended up with a 1/2 pound of some yogurt covered treats and I believe it cost about $6. The dogs love them already and I feel good knowing that I'm giving them quality, fresh treats with no worries of a pending recall. We also ended up buying a few miscellaneous items: a doggy toothbrush, a giant bone, and this stuff in a red bottle called Pet Corrector. I'd read about the pet corrector online before and was happy to see they had it. My yorkie can be quite monstrous at times, completely disregarding any commands. We've tried clicker training, positive reinforcement, obedience classes and nothing has helped. Miraculously, in the two days we've been using it, he's actually started listening. He hates the sound of it, therefore does anything to avoid having to hear it. We're already planning a trip back to Chew on This to get the bigger bottle. I can't say enough good about this product and am really glad that I was able to finally get my hands on some of it. The service was equally as great as the selection. I was given a $5 coupon to bring back next time I come in since I was a new customer. They also signed me up for their email and mailing list so I can be alerted of any new sales. This is a must visit for all dog owners who care about getting the best of the best products for the furriest member of the family.

Nice people work here. Very helpful for advice. Good plants too. With that said my experience…read morepurchasing hard goods has been poor. I purchased a bird bath that my wife wanted for Mother's Day. It fell apart after less than one year. We asked for store credit and were refused. Very disappointed. After my positive experience with the people I expected better.

Alsip Home and Nursery is an emporium of plants, pets and outdoor furnishing with a large parking…read morelot. The houseplant selection is very good. The outdoor plant department changes with the seasons but you can count on mums for fall, posies for spring and all the perennials in between. The draw is the special events. I recently attended the winter porch planter workshop and it was wonderful! Great instruction and value. They also have plant nights, reptile events, pet events, and Santa. Large variety of wild bird seed.

healthy fish, healthy corals and no pests. A rare thing for a Chicagoland marine ship. Rob's…read moreaquatics is a #1 stop if you are into anything marine.

Robs Aquatics is the best! They're so knowledgeable and give us the best service. We have no issues…read morewith any of the fish or corals we buy from them and have been loyal customers for years. They are the only place to go for your Salt Water needs in the Chicagoland area.

They had great recommendations for me for what to buy for a friend's dog. I also picked up some…read morestuff for my cats too. The selection is really good for dogs and cats. I would highly recommend.

I've been going to Bentleys ever since I got my puppy in December 2021. Every single experience has…read morebeen amazing! My puppy is a picky eater so I go in very often and each employee is always so knowledgeable and helpful. I love coming here!

After reading the reviews online for P.A.W.S., we were very hesitant and waiting to experience some…read moreof the same negative feedback. Especially around customer service, the amount of time it takes to adopt a pet and if the pet was still adoptable once we got through the process. Well, we DIDN'T have ANY of the bad experiences others reported. The customer service upon entry from START to FINISH was OUTSTANDING. Upon arrival, we were greeted by the front desk with excellent customer service. The 'cat' coordinator who took us to the cat section was VERY knowledgeable about the cats and spent an incredible amount of time with us. We didn't feel rushed at all. P.A.W.S followed through with everything they said they would do. The whole process from seeing our little Whisper to picking her up and taking her to her new home was six days (and that's because two of the days we weren't available). The process went very smoothly. They answered our questions in person and returned our phone calls and emails timely. They are very concerned about their pets and the homes their animals are placed in. We feel really honored to house one of the pets from their facility. Thank you P.A.W.S for everything you do for animals!

I'm disappointed with my experience trying to adopt through PAWS…read more I first visited the shelter to meet Neptune, but he was being housed in the stray section rather than the adoptable area because there was no available space. I was told that if I wanted to meet him, I needed to submit an adoption application and schedule an appointment. I submitted my application on June 6 and did everything I was asked to do. Since then, I have called PAWS at least twice a week and sent multiple follow-up emails asking for an update on my application and whether I could schedule a visit with Neptune. I also reached out about two other cats but never received a response regarding them either. I completely understand that PAWS is short-staffed, and I truly appreciate the work they do for the animals. However, communication with prospective adopters is just as important. Even a quick email saying that my application was still being reviewed, that there was a waitlist, or that another adopter was ahead of me would have been appreciated. Instead, after nearly a month of waiting and repeatedly trying to get in touch, on July 2 I finally received a very short email simply stating that Neptune had been adopted. While I'm genuinely happy that he found a home, it was extremely disappointing to spend weeks trying to communicate with no meaningful updates, only to receive a one-line email at the end. Also, I dont understand not trying to maintain a good communication and just keep the adoptees in the loop, it is actually frustrating when there is nothing i could do rather than emailing and calling them, it just is not fair. ( I am saying this based on all the previous google/yelp) reviews i have had, it does seem like this is an recurring problem and there has been nothing done to solve this, just seems suspicious at last. I hope PAWS can improve its communication with prospective adopters. Many people are genuinely trying to provide loving homes for these animals, and applicants deserve timely updates, even if the answer is simply that a cat has already been adopted or that there is a waitlist. Better communication would make the adoption experience much more respectful and transparent for everyone involved.