Customer service was great! The guys were very knowledgeable and the selection of products were…read morereally good.

Haven't been here before and was excited to give them a try. I found that some very limited…read moreavailability or selection for important items for fish keeping. I would have thought they'd have more filters and media to choose from but they seem more invested in selling tanks...maybe that's were all the money is. Price wise, they are a little more expensive than online but that is to be expected. I did find the staff friendly and helpful and will be back.

This is the 2nd time I dropped my baby off here. Today her appointment was at 10am, I came to…read more heck on her because they hadn't called me about her by 3pm. I go inside the lace that the desk says the groomer is in the washroom. I sit to wait for the update, and guess who comes walking there front door saying she needs 25 more mins. Mind you this is a 10lb Yorkie!! I don't think I'll be bringing my baby girl back here anymore 10am-4pm for a groom and the front desk lady lies to me about the whereabouts of the groomer. Mind you, her face (eye boggers) are still there

Service! I took my dog in for a nail trim…read more Mid you he's used to getting his nails done. Will be returning to my regular place in Crownpoint. I didn't feel well and I just wanted to go close to my house. She started cutting and he started screaming. I kept asking her if he's OK or bleeding she said he doesn't like his nails cut. I will never take him back there. I think she was being way too rough with a 10 pound Chihuahua . Like I said, he goes in and gets his nails cut other places and doesn't cry or make any noise. He doesn't like it, but he isn't screaming. I will never recommend this place to no one. Thank you!

We tried pets smart grooming for the first time on our lsa mix. We had Tiffany and she gave our dog…read morethe best grooming since we rescued him. Grest person and excellent groomer. Wont go anywhere but her again.

PetSmart has one of the best dog groomers that there is in the business. My dog loves her. Her name…read moreis Tiffany if you ever want a top-notch dog grooming go see Tiffany at PetSmart in Merrillville or Hobart she's the best.

The staff is very helpful. They assisted me with switching food for my 5yr old GSD to a frozen raw…read morediet. Even helped with doing the calculation for me on how much to feed. For some reason I find myself in their store every weekend..... LOL

Knowledgeable staff and great selection of healthy foods for our dog. Helpful and able to answer…read moreany questions or concerns

Went into the store to use the dog wash and order some specialty dog food…read more The dog wash station wasn't as clean / tidy as I would have liked (thus the 4 stars). However, everything was functioning and worked well. I brought my own but they provided several dog shampoo options. The food order was flawless. The manager took my order. She called me back to let me know it was ordered and when it was scheduled to arrive. I received another call when it arrived (on time - as committed). Overall it was a great experience.

the groomers & staff, except 1 manager, are great @ pet supplies plus crown point. however, there…read moreare no air conditioning vents in the grooming room. sometimes in the closed-door small area the temp can reach 80 degrees! this is a health issue, especially for the elderly & elderly dogs. the store is under new ownership & i hope they can rectify this air conditioning issue! i hate to have to find a new groomer!! i have been using the same groomer for over 3 years!!!

Mike and all the staff are great. They truly care about your pets needs. It is great having a…read morelocal pet store that is not some big box store locally. The staff all truly care and they do their best. They usually have just about everything needed. For fish lovers they have some of the healthiest fish I have seen.

Everything they have pets they have feeders for pets and the birds are so colorful. I was really…read moreinterested in the snakes I thought all the pythons were super cool and everyone there is so friendly

Love this place. Very clean. Staff super friendly and knowdlegable. Barbara helped us a lot. Will…read morecome back on friday and get our new puppy.

Well, even after hearing all the terrible rumors about this company, I stupidly fell in love with a…read morepuppy I seen on their website and had to go meet him myself. Drove here today from Chicago to deal with absolute nonsense. First red flag - no prices on any animal in site, leaving a lot of room for scams and immediately creating a sense of mistrust between myself & the employees. While inquiring about purchasing a puppy, one woman had informed me that she did not have knowledge of the prices of the puppies, but I could play with the one I was inquiring about. I quickly denied, as I have no desire to fall more in love with an animal with a ridiculous price. I seen another employee close by, the woman told me the price of this dog was $9,000, but on sale for $6,000. SIX THOUSAND DOLLARS. I could not believe it. These animals are living in containers, displayed in the most inhumane way possible. The puppy I drove to this location to meet had feces all over his cage and body, that he'd apparently been rolling around in. Another dog was throwing himself into the walls of his enclosure, desperate to get out for some play time. I'm completely and utterly disgusted by this establishment & I will NEVER return to another location. It's no wonder all of their locations were permanently shut down in the Chicagoland area, the mistreatment and overpricing of these poor animals ensures that they will never find a forever home, at least until they've grown some and got a big "discount" sticker on the front of their window. (Which I also observed).

Beachtails is an adorable pet focused store inside a vintage house. Situated on the main…read morethoroughfare, I saw it as I walked by and had to stop in. All of their goodies are displayed in what would have been the different rooms of the old house. I found it to be very spacious and easy to navigate. The hardwood floors, cheerfully painted walls and big windows added to the sweet charm this business offers. I loved all the cute toys and accessories. They had so many different healthy treat choices too. I ended up purchasing my Grand dog treats that look like cowboy hats and a stuffed toy that looks like a camera. She loved them!! The man working was so friendly and helpful. He assisted us with knowledge and professionalism. I appreciated all of his help. The next time I'm back in town, I'll be sure to stop in again for a unique toy and healthy treats.

Call the store to find the correct address. Yelp and Google don't have it right…read more Cute dog store (with cat items) located in downtown New Buffalo. The owner is sweet and she has everything from toys to food, treats, dishes and even life vests. We came in looking for a couple cat toys and she had a nice selection.

This is a wonderful small business in Hyde Park. They carry a good selection of high-quality dog…read moreand cat foods and will happily special-order foods for you if they don't have it in stock (I did this for a number of years for my cat with special dietary needs). They also have really cool natural treats, like pig ears and similar pet chews, toys and other stuff. If you feed raw, this should be your go-to. The owner is super sweet and helpful and organizes doggy social days from time to time, and she also fosters kitties from Hyde Park Cats, so you might get lucky and pet an adorable kitty up for adoption.

I admit I only frequented this place when Parker's closed, but I like how 'cozy' it is and how…read morefriendly and helpful the staff is. They are rather out of the way for me, even via bus, but they do deliver (but at times it is faster/more convenient to just go there). Due to their size they don't have everything we need for our cat, but they have stuff that the BIG stores don't tend to have: dried meat sold individually, Primal Raw freeze-dried, and Dave's Naturally. This is ideal for fur parents with picky 'children' (and much moolah) who don't want to settle for mainstream, high-preservative pet food. The personal service is a great touch, they have good memories of their customers, and they have been very helpful with us while we tend to our kitty's IBD. If they had slightly longer hours they'd be perfect, but it is what it is.

Thanks to my grandchildren, I have 2 cats, 2 fish, an axolotl, and a bearded dragon (actually…read moremine). I have spent many dollars at Pet Smart buying worms that die, crickets that die etc... The young lady selling me the crickets told me that I only needed to feed the bearded dragon 3 or 4 crickets twice a day. I did a little research and found out that I should have been feeding him, his name is Puff, 15 - 20 twice a day. I was afraid that I might have stunted his growth but he is growing and shedding like crazy since I started feeding him correctly. And that, my friends, is because of... https://www.facebook.com/BrandtsOldFashionEmporium/ I have never reviewed a business but good gosh, the people are knowledgeable, friendly and helpful. The prices are MUCH better and the food lives - until consumed by my pets. The don't sell worms for the axolotl but there is a bait shop right down the street that does.

We used to go there for our bird seed in northwest indiana…read more There was a lady wanting to buy a rat to feed her snake. The employee was taking care of me completely walked away and took care of her, I made a sye noise knowing the rat was gonna be snake food and the customer got up in my face because she heard me the employee didn't do or say anything... like interrupt, can I get you something else change the subject etc I think it's called customer service They have now raised bird food prices on the Washington blend. I do not believe it's the same recipe I don't need to spend my money to be treated like crap we have been customers for eighteen years we won't be back