Our pup Maggie (7 months old) was quite shaggy and Breanna did a GREAT job with her. Very happy…read morewith the grooming, communication and so welcoming. Thank you, Breanna for your wonderful service and hospitality.

Truly next level service! Owner is kind and professional and runs an excellent business. Would…read morehighly recommend

This dog grooming business is #1! They are friendly and take great care of our little man Baxter…read more Excellent quality service! Thank you Dawn. We really appreciate you!

My experience was amazing for me and my pooch the owner rocks she gave my Frenchie some free…read moredresses and even a brand new brush to comb her out great place cute place bring your poochies here they would have a blast thanks again for making our visit the best. Even the price is so cheap I recommend this place to all my dog lovers keep up the great work thank you again

Nina goes crazy when we are even 5 miles away. She knows where she's going and can't wait to see…read moreAdam. It's funny when I leave her somewhere to run to the store She can whine, but with Adam she doesn't look back at me in the least. He gives her the long run because while there she'll run back and forth the entire time outside. The great thing-she misses me when she sees me again and then she sleeps for 2 days she's so exhausted. This is her vacation too!

Horrible, dirty kennel. Pets in cages stacked on top of each other. Very little grass on site…read more Pooch would be in dirt

this lady came to my house did my dogs I wasn't aware of the price, but she was very understanding…read more I didn't have all the phones. I told her please allow me a couple days to come up with the rest. She contact me two weeks later, but she gave me more timeand I sent her her payment. I would definitely recommend her to anyone. She's a great person.

I have used Clean Paws a few time's. The service is always excellent. Michelle is so kind and…read moregentle with my pets and I really appreciate that. The convenience of having Clean Paws come and service my pets while I can take care of other things at home is priceless . I'm so glad that the Clean Paws service is available to me for my pets. She does an excellent job with the grooming.

I'm going to keep bringing all my dogs back for their grooming by professionals each and every time…read more! They are artists who make junk yard dogs look amazing!

Horrible experience. I Made my dog an appointment, dropped him off, and they called me 15 minutes…read morelater to go pick him up. They said he wasn't cooperating. My dog has been groomed multiple times at other facilities and this has never been an issue. The cherry on top was that I still got charged full price. Managers explanation was that I paid for the time slot. I would give 0 stars of it was an option

The staff at Landheim Training and Boarding is terrific. Starting at the front desk to training and…read moregrooming we have had a fantastic experience. We had an introductory evaluation for our very anxious dog that was a rescue with an unknown 5 year background. Zac Galvan, a Landheim trainer, saw good things in Oakley. We proceeded to have 5 private training sessions with Zac. Oakley has progressed so well. We are no longer afraid to walk him among people and other dogs. In the past Oakley would be so frightened that he would either " fight, flee, or freeze ". Zac taught us, yes, it is the humans that are being trained, to teach the dog proper behavior and to overcome his fears ( and ours). It takes much patience and understanding of the dynamics to overcome the past poor behavior issues. The training is done with positive rewards not fear. We will be continuing with more training classes with group classes to continue the fabulous progress that Oakley ( and we) have made. We highly recommend the training techniques provided by the trainers at Landheim.

Either the staff needs to be trained better on the computer system they have or they need a more…read moreuser friendly system. I put in a request online with their website for boarding for 2 dogs from the 1-3/1-11. I got a voicemail (pictured ) the next day or so. In the voicemail it says the price for 2 dogs and what the deposit would be to hold the spots. I called back, no one answered so I left a voicemail. No one called me back the next day so I called again. No one answered so I left another voicemail. Finally someone called me back to take my deposit. So I paid the $184 for my deposit they said great we will see you guys on January 3rd for drop off. So within 2 weeks I made sure all the vet records were correct on Landheims portal for my dogs and the feeding schedule. Medication. Emergency contact. Vets number. And who was allowed to pick them up. January 3rd. I go in to check them in. They started going over details with me about feeding and everything. I said I put all this into the portal for them. The staff member told me they don't have access to see that? I'm like okay whatever I don't mind going into the details of feeding and what not. 20 minutes goes by or questions for feeding. They told me okay we have extra add ons for cots and playtime. I said yeah I thought I checked those all off on the portal. They told me no I didn't. I said okay well can you add them. They said no problem. They asked me to bring the dogs in so they can take them back. So I brought them in one by one. When I handed them my second dog they said okay we will see you the 11th for pick up. I said I put someone else down for pickup in the portal. They told me it didn't show up. So I gave them the name. I asked if I can pay in full now so when my friend comes to pick them up he doesn't have to worry about a balance. They said yeah we can take payment now it'll be $800. I said I was quoted $368 and my deposit was taken for $184. I showed them the voicemail ( pictured below ). They said well Brittany is right here so Brittany can you explain to her why you quoted her $368? Brittany said I don't understand the issue you don't want to pay the $800? I said not if I don't have to when I was quoted $368 and my deposit of $184 was taken. Brittany called her supervisor. Asked me what date the voicemail was left because they have everything recorded on the phones. I said the date and time and even offered to play it for her. She said no it's fine I guess I can scroll all the way back on the computer to find it. Well after Brittany talking to her supervisor they agreed to honor the quote I was given since my deposit was already taken for it. Brittany was very rude and basically tried to shame me for it saying " you do understand this is a business right?! " " you do understand that everywhere we have advertised is $46 per dog per night right?! " " I do not agree with this at all but we will honor it just this one time. You do understand this is one time right?! " I told her I understand it is one time and I also understand miscommunication and misunderstanding but I was given a quote and I understand this is a business which is why I asked for a quote, I am not trying to be a pain but I was told one thing had my deposit taken for that price and it all of a sudden doubled?! The person I was first dealing with seemed to agree with me and understood. Brittany rolled her eyes and me and said " yeah well this is a business you understand that right?! ". So I paid in full the amount I was quoted with the add ons. So my account was paid off in full no more back and forth. Didn't hear anything from them all week ( if something was added on or wrong ). My friend goes to pick up the dogs on the 11th. They told him it was $112 balance on the account and asked him to pay it. He did because we were on a plane on the way home so he couldn't call and ask. We land and he told us about it. I called and left a voicemail asking why my account had a balance when I paid in full. They called me back Monday saying the front desk staff called off on Saturday so the person they had up front knew how to do front desk but not really. Ok???? But if that person is going off the computer then why is that balance on my account when it's paid off? I gave them my card number so they can reimburse me so I can pay my friend back. I thought this place was going to be great because I have seen such great things about it and it 10 minutes from my house. But after this, I will never be back.

I can't say enough for the fantastic job they do here. The prices are reasonable, but the care in…read moretheir work is awesome. My dogs love to get groomed now!

I have called this business three times and still have not gotten a machine or an answer.read more

Unfortunately I cannot rate this store because when I called in July to get a bath for my American…read morebully they said they were all booked up and not taking new customers. Would have liked to be one! Anyways - right across the street is Alsip and they did a wonderful job for my dog. Go there!

Very disappointed. We took our 42lbs Standard Poodle there and I ensured I detangled the top of…read morehis hair, ears, and tail just prior to dropping him off. Before my husband received our boy back the groomer told him that he was going to be mad at her. When we got him back, he was shaved all over including the top of his head, ears, and tail - No custom cut as requested. They did not give him a summer cut leaving the top of his hair, ears, or tail. This is so unacceptable. I'm not sure if the groomer did not want to take the necessary time to scissor those areas or what. They then had the audacity to bill my husband $120 which sound like the platnium price for a poodle which should have includes a custom hair cut; however, all they did was shaved/butched him and did not provide the custom cut as requested. He did not look like my same dog when we received him back.

My pet Wrigley had a grooming appointment with Amanda on Saturday 4/18 beware, if you decide to…read moretake your pet here for grooming do not schedule it with Amanda. I paid $95.00 and he looks HORRIBLE.! his fur is shaved different heights in different sections of his body! I was told she's their top groom! I will never return. I called to complain, all they offered was " I'm sorry"

Haven't been here in long time went today. The staff was rude. Don't know why don't understand. I…read moresaid in the past and I would no longer go to this place. It was kind of an emergency today. If I can avoid it, I will not go back.