I initially put my youngest, out of control dog, Stormy, into their Board & Train Program, while I…read morewas going out of state. I could not get Stormy to walk on a leash, without choking herself. Because of this, she was under socialized. She was fearful of many things also. They ended up keeping her for 3 weeks. I had a couple "check in" one on one Training with her Trainer, Tiffany. At the first session, Stormy, was walking on leash in a "heel" position. Tiffany had also taught her "place", "stay" and "break" to release her from her "stay". Stormy was so much calmer when I brought her home. Before training, she would come in from the yard and jump over the back of the couch. If I was sitting on the couch, a few times, she landed on my head, on her way to the other side. She also jumped a lot. After coming home, she was calm inside and stopped jumping all over. It was a "joy" to take her on a walk and have her calmly maintain her "heel" position.She was much more enjoyable and was finally able to get out of"in the world"! This was entirely due to Tiffany's training. Tiffany was very good with her, very knowledgeable about dog behavior and cared for Stormy. She was professional, checked in with me to see how I was feeling about Stormy's behavior, gave helpful advice and answered any questions I had. In addition, I received daily photos of Stormy from Heather. That was awesome because I missed her and it was nice to get updates on Stormy's progress. Additionally, the Facility is very clean and everyone working there was very nice. Michael was very nice too. The groomer, Jacob, was nice and professional also. The Board and Train was expensive but after Tiffany gave me back a dog I could fully enjoy, I'd say it was worth it! Matan has a wonderful operation going there and I highly recommend them. My Veterinarian in Camarillo, gave me Matan's Card and said she'd gotten positive feedback on them. I also brought my "dog reactive", Dog, Bon Bon in for 3 week Board and Train. Tiffany, also trained her too! She did an amazing job with Bon Bon also. Bon Bon, was a challenging case for her because, of all things, she told me Bon Bon, could be a bit stubborn! LOL. Even though Bon Bon, was a completely different personality than Stormy, Bon Bon, was wonderful walking on leash when she returned. She's also not as reactive. I was even able to walk both of them together, which was a first and was also my original goal for training! My "pack walk"! Tiffany told me to wait to try to walk them together. There was no way I was getting out the door with just one! They both did remarkably well. At first Bon Bon wanted to walk ahead but I corrected her and she walked in a "heel" on my right side. I was finally able to get them both "heeling" on my left side, with Stormy closest to me. Yay! That's exactly what I wanted when I sent them both to "board and train". Finally, as a bonus, Bon Bon came home with "perfect weight"! It was all the extra work on Dog Pacer. Thank you to everyone at Matan Dog Training! You all made it a great experience for me!

I'm highly upset and disappointed with this company. If you didn't read my husband's review…read morealready, I want to explain my frustrations. My sweet 1-year-old German Shepherd, Oso, was scheduled for a 2-week board-and-train and came home under horrible circumstances. We've had Oso since he was a baby and taught him the basics ourselves (Sit, Down, Wait, Up, Free, Spin) using positive reinforcement. See Video 1 for an example. Oso has had high reactivity toward other dogs, which we made very clear was something he needed training on. The trainers kept saying that he likes to "pick fights" with other dogs. I understand Oso has a big bark, but he has never once been aggressive toward another dog. We understand aggression can occur, and I'm not a dog trainer, so if that's what you call "picking fights," so be it. (See Video 2 for an example.) In Video 2, you can also see two trainers come together to talk about Oso's dewclaw. They didn't even know what it was called and referred to it as "weird," which I took offense to. Keep this dewclaw in mind, because that story isn't over. Communication overall was poor. For $2,000, I would expect, at minimum, pictures or videos every day. Mind you, when Oso was home, I had a dog walker who walked him for 30 minutes every day and sent me multiple videos along with a map of where they went on their walk. With this company, the pictures we received were mostly just Oso sitting outside on their dirt patches. We received two videos of Oso on the dog treadmill, with no explanation until I asked how long he was on the treadmill for. I felt like I constantly had to ask for information, and if I didn't ask, it wasn't a priority. Oso also came home with what looks like pimples on the inside of his mouth (see image). He did not have these prior to going there, as I am very conscious of everything regarding his health and appearance. The facility may not have noticed this, but I believe they would not take responsibility for it. I'd love to hear the excuse they would give: "These things happen." On the last day of his training (go-home day), we were already struggling to make the appointment because my husband and I are both active-duty military and can't just leave work. My husband received a call that Oso was receiving his bath, and during his blow-dry session, his dewclaw got caught in the grate and RIPPED OUT. I can't imagine the pain he was in. They took him to a local pet hospital, which didn't even see him until SIX hours after his initial arrival. After many attempts to get in touch with them regarding payment, Matan finally called and said he would cover it and that "things like this happen." I would love to see the camera surveillance and a written report of what happened. I can only imagine what the excuse will be as to why I'm not able to receive these from Matan. Oso is home with us now and recovering. We are extremely dissatisfied and honestly can't forgive ourselves for giving this company $2,000 for this treatment. Matan, to make this right, a refund is due--or at least half. We should have known we made a mistake when we paid first and then signed the contract stating refunds are not given. You were so personable and reassuring over the phone before booking, which unfortunately fooled us. Never will Oso or any of us be near this company again. I hope this review helps other responsible dog owners think twice before choosing this company

Amanda is the best! She has been working with me for my girl, Yaretzi, a 1 year German Shepherd and…read moreAmerican Staffordshire mix that I found at the Shelter in Camarillo. Amanda has been wonderful in coming up with a bespoke plan based on my needs and more importantly the needs of Yaretzi. I have been very satisfied with all aspects of the training from the communication through to the post session follow-ups. We have completed 8 sessions and I plan on doing additional sessions in the future to see how much more we can do together!

Amanda has been helping us with our dog's on-leash reactivity. We had previously been to a group…read moretraining place nearby, but saw only minor results, and they weren't able to give us much individual attention. Amanda has been positive, patient, and kind throughout the whole process. She is always available to support us with any questions we have, and we have been seeing some great progress with our boy. We have been getting comments from friends and family about how much calmer he has been lately, and it has been a relief to know that he can learn and improve. I would definitely recommend ARF to anyone who is struggling with their dog and not sure where to start.

Lisa is amazing in every way! She will love your dog like it's her own! Best pet sitter and you…read morewill get lots of pics and updates about your fur baby while you are gone. We had a nightmare of an experience with another boarding facility and sadly our dog didn't survive, so understandably we have been hesitant to every trust anyone again with our other pets but Lisa would never neglect a doggy or leave them outside all night. She's truly an angel and we recommend her to everyone. You can't go wrong with Newbury Bark, just be sure to book early because they fill up quickly.

Lisa and Anton are wonderful. My puppy Finley just got his vaccinations completed and was in doggy…read moreday care for the first time with Newbury Bark. We had a meet and greet the week prior to ensure he'd get along with the other animals. Yesterday we picked him up from Lisa and Anton after a full day of care. We had received numerous pictures, videos, and updates to put our minds at ease. He was so relaxed and happy. They were so affectionate to him and the other dogs. I'm so grateful to have found them through their excellent reviews. I will be using Newbury Bark for all my doggy daycare and boarding needs.

Unfortunately, the current Zoom Room ownership is atrocious and I would strongly suggest finding…read moreanother place to train your dog. I had been going to Zoom Room for over 2 years and had experienced some different trainers, some of whom were good, some bad. Finally, there was some consistency with an excellent trainer, Cari, and so I purchased an annual membership. Over the past year I had worked with Cari, who was fantastic. She had an amazing talent for knowing what you and your dog could handle and needed and she prioritized safety and the overall experience. Unfortunately, Cari left recently, and I have to imagine the owner had something to do with it, as clearly this location is horrendously mismanaged. There was a period of time where there were no classes available, and we were never told why. Then randomly they announced "new management" and brought in a trainer who had been shadowing Cari for just a few weeks as the new Manager and solo trainer. I had briefly worked with this trainer and I was not very impressed with his training skills. I did not feel like I would be making progress with my dog any more at this location, so I contacted the owner Diego asking for a partial refund. He talked disrespectfully about his previous employees, ranted about me not giving people a try, and raised his voice, berating me about "what if you signed up for a membership at a yoga studio and your favorite instructor left" among other things. During this rant he also shared that the trainers they get are untrained and uncertified and they go through some basic training before coming on board which does NOT inspire confidence in the future of this location. I have NEVER been spoken to in such a disrespectful, aggressive way as a customer. This franchise is clearly not well run. While they might find gems of trainers like Cari from time to time, you might also get stuck with untrained people.. or possibly even NO instructors. As another review mentions, consistency in trainer is absolutely critical to progress with your dog, and while I understand there is some employee turnover expected over time, this location has experienced too much turnover to be acceptable. I truly did love my experience with Zoom Room while Cari was there but now I highly recommend you save your money. It's not worth spending that much money to potentially have to keep working with different, random, possibly untrained employees and be talked down to by the franchise owner who really needs to hone his business and customer service skills.

I chose Zoom Room because they advertise a sanitized environment suitable for puppies who aren't…read morefully vaccinated. Before enrolling, I asked if I could attend one session to see if it was a good fit, especially since I was concerned my puppy might experience car sickness. I was told I had to purchase a package. Although it was $499, I enrolled because I'm committed to training my dog as early as possible. On our first day, we were informed that because only three puppies were present, the full 50-minute session (which I had already paid for) could not be conducted due to "corporate rules," and class was reduced to 30 minutes. That was disappointing, but I chose to give it a chance. Unfortunately, my puppy did get car sick on the drive despite not eating beforehand. After the 40-mile round trip, it became clear she cannot tolerate the commute. Given that reality, I contacted Zoom Room a few days later to withdraw and request a refund. I was again told "corporate rules" prohibit refunds. The suggestion was to suspend my account and resume later if my puppy outgrows the car sickness. However, I need training now, while she is young and manageable -- not months from now when she's much larger. This wasn't a case of changing my mind or being dissatisfied with the trainer or facility. It was simply an inability to physically use the service. I was disappointed that there was no flexibility for extenuating circumstances. If you're considering enrolling, I strongly recommend reading the refund policy carefully before committing.

We highly recommend K9 University for dog training, or any help needed with your dog! Charlie and…read moreHudson are very knowledgeable, patient, positive and thorough in all aspects of dog training!! They follow up as necessary after trainings, and make sure we understand each lesson. Every training is interactive and they make sure we are comfortable with what is being worked on.

There's no one I would trust more with my dog. Every single trainer at K9 University is incredible…read more My dog is very anxious and cautious, especially with people. We worked with Charlie and Hudson when she was first a puppy and learned a lot of basics, we returned to help create a system where our dog has an expectation of what happens when people come over, so she doesn't have to feel so anxious all the time. K9 University helps train us for our dog, and honestly helped me understand her so much better. We are leaving for an extended period of time and I was so nervous about what to do with our dog, but then I found out that K9 University ALSO does board and train! This eased my mind so so much. I couldn't think of anyone better or more skilled to watch and train our dog while we are away. I can't wait to see her updates and just know that she will be mentally and physically occupied in a productive manner! We love k9 University!!!! Will always come back and will always sing the praises of this great group of people.

Genie is an exceptional human, in addition to being a fantastic dog trainer!…read moreShe has greatly improved my life, with my sometimes challenging dog. Her kindness, and philosophy of using only positive reinforcement, is exactly what I had hoped for. My dog is very special and important to me, and Genie treats her with great compassion and care. I have learned so much from Genie. She is a pleasure to be around, she has great integrity, and she is fun to be with. I consider meeting Genie, a great blessing in my life, and I would highly recommend her as a dog trainer. Genie is a generous, professional, trustworthy, caring, talented person! Thank you, Genie!

We cannot recommend Genie enough!! Our 8 month old Maisy was eager to learn but we her parents…read moredidn't have the right tools....until the Dog Genie!!! She makes it fun and informative with easy steps to tackle before going forward. We are so much more equipped to handle and train her. Thank you for giving us the tools!!

This Petsmart is off Hillcrest & Teller Rd , Newbury Park. CA…read more Upon entering I was greeted with a welcome & I notice how super clean this pet store is. This store is highly organized & attention to details. You can find all kind of things here for your pet needs such as foods, treats, cages, toys , all the Necessities for you pet. From birds, hamsters, rats/mice , Guinea pigs, gerbils, chinchillas, rabbits, frogs, geckos, bearded dragons, snakes , spiders, lizards, fresh water fish. This place all your needs. Today I came in her to buy fish, I had a pleasure of meeting Genevieve! She was an amazing !! She was so sweet, warm, super down to earth, friendly, kind and caring. As I was asking her questions I really noticed that she was highly knowledgeable & skilled about all the fishes and contents that need to be in a fish tank and the levels of PH. I was super impressed how she spoke about all this information! She is your Rarest Diamond! Please treasure her greatly!! I bought fish net, api tropical flakes, api stress coat, Stability 8.5 fl oz, frozen blood worms, 2 Peppered Cory, 6 Red minor Tetras, Live Java fern . I would like to Thank Petsmart for a wonderful Positvisit! I would love to Thank Genevieve for a memorable visit!! I'll definitely come back here again! I'll tell all my Family & Friends to come here!

The biggest attraction is their adoption center. I love to visit the kitty room. They have great…read moreselection especially raw food. And they are good about returns or trying to find hard to get items. The manager is the most helpful.

We enjoyed two levels of basic manners group classes. We learned a lot! Sit, stay, come, leave…read moreit, drop it, loose leash walking. :)

We moved to Ventura from a house with a yard to a condo without one, and our French Bulldog,…read moreLorenzo, really struggled with the transition. He started acting out on walks, clearly stressed and unhappy--and that took a toll on all of us. It even made it hard to enjoy our new surroundings. Then we had a training session with Veronique, and everything changed. Lorenzo opened up in a way we hadn't seen before. He's now so much better on his walks, more relaxed, and noticeably happier overall. We were given clear, practical tools to help him succeed--not just on walks, but in his interactions with other dogs too. This training truly helped lift the emotional weight Lorenzo had been carrying and made a huge difference for our family. We're so grateful. I absolutely recommend this service to anyone who wants to better understand and support their dog.