I left my cat with one of their caretakers for 4 nights. When we picked up the cat on Monday afternoon; he was very ill and had a gash on his chest. I reached out to the "company" and the "caretaker" and both don't wish to take responsibility. I now have a $680 vet bill. When we dropped off the cat we were told the caretaker has 2 cats. It ended up being 5 cats and 2 dogs. Do not take your animals here. They do not have any liability policy nor will take any responsibility for the animals. I will be filing a small claims case again the company. Find a more reputable bigger named company. This company is amateur and has no safety nets in place in the event your animal is injured while under their care. read more

Paws Pet Sitting - Pet Boarding Near Me

I have never written a Yelp review before this. I can usually move past an unpleasant experience. I hope this will be the only one I'm forced to write. Short version: my Pawsome caretaker lost my cat - not through a freak accident, but due to several very preventable factors. I was able to find it - but only after a day and a 1/2 of searching exhaustively, at my own expense, and (what I perceived to be) an infuriatingly defensive attitude from caretaker and company. I called Pawsome in October 2018 to request a boarding service for my cat, and was referred to a caretaker in Beverly Hills. Prior to this request, I had used Pawsome once before. After an introductory call with the caretaker, I dropped my cat off at her home for boarding on Wednesday, 10/30/2018. I had been told by the caretaker that there may be an overlap in boarding with ONE other animal, and that the animals would be kept separated / not mingling together. The caretaker did not initiate contact any day during my trip. I had to reach out each day to check in. She told me the cat would come out to eat, and then hide in the closet. Hmm. I returned to pick the cat up several days later, Saturday, 11/3/2018. When I arrived, there was a cat (not mine) and several dogs in the main living room. ...? The caretaker told me she has not seen the cat since "yesterday" (Friday 11/2), and that she felt the cat was hiding. MY cat is not in the apartment, after having searched the entire place. The caretaker showed me a hole in her window screen. She speculated the cat may have escaped that way, as she had noticed the other cat had slipped outside that way. I was already pretty unhappy upon arrival. Now I am horrified. Several friends and I searched the home and surrounding neighborhood, many times over. During this time, the caretaker continued to accept animals for boarding - and had five dogs and one cat in her 2BR apt at one point. This was by her own admission and observed by me, my search team, and her neighbors. I finally found the cat around midnight on Sunday, 11/4/2018. It was outside, behind the garage - behind the caretaker's residence. Yes - the caretaker reimbursed me the $120 I paid her to board the cat. However, I had to put this amount back into color fliers (with photos and identifying info, as to increase the chances of the cat being found), as well as fees for posting on lost pet sites. I also had to call out of my job on Sunday, 11/4/2018, so I could continue to search for my cat. While money was not the true issue at hand...having to take a financial hit, on top of rescuing my own cat, felt like insult on top of great injury. Contact was not initiated by the owner of Pawsome, while I was searching for the cat. I had to reach out to let her know what had happened, and that I was out looking for my cat - whereupon she revealed that the caretaker had contacted her already, she was aware of the situation. I have never interacted with this person face to face - only via phone. After the cat was found, I called the Pawsome main office to discuss what the outcome of this would be. At the very damn least, reimbursement for fliers? And what about this...pretty problematic boarding situation?! In what seemed to be an effort to just get me off the phone, the owner declared about the caretaker situation - verbatim - "that's not my problem." The recurring defense throughout was that Pawsome was just a referral service. So - does who you refer to not matter, then? This is the driest rendering of a truly terrible day and a half that I can put here. It has taken me a good amount of time to even document my experience, without it being entirely led by emotion. I am still stunned this even happened. I feel a responsibility to share my bad experience, and a cautionary tale about the "share economy" in general. Unfortunately, a lot of these well-intentioned small gig businesses run on good faith and a handshake - and as I found out, the consumer has the potential to get burned when these "worst case scenarios" rise. It is my opinion that the caretaker was not forthright about the amount of animals coming and going in her home on any given day. It is also my opinion - that I feel much more could have been done by the owner, especially around addressing concerns raised over the boarding conditions. If the caretaker was reprimanded, let go, or there was a genuine effort to prevent this situation from reoccurring again within Pawsome's referral service - it was not expressed to me. The boarding situation I walked into seemed to contradict everything that was advertised about this service. It's been hard to put into words how awful this all was. I can only hope this will urge folks out there to use every precaution when vetting a potential pet service. read more

This is a great place. We have boarded both our beloved kitties and our clingy puppy. We were given daily updates and they even picked our cats up at the airport when we first moved here to keep them while we traveled. We never worry about if they will be loved and cared for. We like they are around other sweet pets and get lots of cuddles and walks. Highly recommend. read more

I used Beth a few weeks ago and I couldn't be happier. I dropped off my 9 month old kitten Kiki while I was on vacation. She has two dogs, but they are small and could care less about my kitten. She sent me videos and photos that week. Kiki had a blast. When I picked her up she didn't even want to leave. Beth has several cat trees, which Kiki loved. I would highly recommend Beth's place. She really cares about the pets she is boarding. read more

I used Pawsome Pet Boarding to take care of my cat Winston while on a long term business project in LA. It was the best experience I've ever had with any pet boarding company. Winston received individual attention and was well taken care of. I got pictures of him every day which showed me how much fun he was having. I'm definitely using them again and highly recommend Pawsome Boarding to everyone I know in the LA area! read more

I cannot say enough great things about Beth and her for animals. She was able to take our cat in less than 24 hours notice. A true genuine person. Had to travel for work last minute and I was desperate to find a place and someone that would take care of my cat. She said no problem at all and sent photos and updates the whole time I was away. What a relief and peace of mind to know the pet you love is being tKen care of in a loving environment while you are away. Thank you Beth. read more

We needed a safe daycare for our senior Shiba Inu Zuma, who had recently overcome major medical problems and is in recovery. Several places we contacted would not except dogs with medical issues, but we found Ariana through an extensive search, and she's proven to be an amazing, caring and very qualified partner in our temporary daycare needs. After meeting her and her awesome pack of dogs, Zuma passed the test and we haven't looked back since. Not only is she very affordable, she's very flexible regarding pick up and drop off which I can't express my appreciation for enough! I would recommend her in a heartbeat, I never thought I would have to ask someone to watch one of my pets, but life happens and I'm thankful people like her are there to support in a bind. read more

Paws Pet Sitting - Zuma - Pet Boarding Near Me

Natalie was a lifesaver! My poodle Sonny needed a place to stay for two weeks at the last minute. She was willing to take him in at short notice, which I was very grateful for. She loves animals and her home was clearly a great safe space for pups. Sonny has some anxiety problems and she went above and beyond in giving him his medicine, calming him, and communicating with me constantly. She took care of his every need even when I know he must have been not on his best behavior. I have recommended her to my friends in the area - I would trust her with any pet! Oh, and a big thank you / bonus... I accidentally forgot Sonny's meds and she mailed them to me! Thank you so much, Natalie. I hope you, your family and Chloe are doing well! read more

Beth took great care of my elderly kitty for three weeks while we were displaced from our home. She has other cats and small dogs in the house, but my kitty isn't very social so she made sure to give her her own space to herself. Kitty was so acclimated by the time I came to get her that she didn't want to leave. Beth was also very diligent about giving her medication twice a day and they spent plenty of quality time together. We'll absolutely be back in the future. read more

I was looking for a place where my cats could stay in Malibu in a sitters house while I traveled outside the country for 9 nights. I called Pawsome Pet Boarding and they connected me to a woman in the Valley where I sent my kitty Ash to stay as Malibu cat sitter was already booked. I ended up only dropping one cat off as the other needed veterinary care for a chronic condition and stayed at the vets office. I received photo's and check ups of my kitty everyday! He made friends with my care taker Jeanie's cats and soon became the king of the house. He looked happy in the pictures I received and came home perfectly safe and sound. No injuries from other cats my care taker had. I will definitely use Jeanie again. She also was able to drop my cat off to me for additional (reasonable) fee. Communication was excellent and I used Venmo to pay. Everything was very easy. Thanks Jeanie! Thanks Pawsome Pet Boarding! read more

1st time using Terrie & I can't recommend her enough! Not only did she take incredible care of our Aussie, she would send daily photos of what our girl was up to, Really good people are hard to find. Highly recommend A+A+A+A+A+ read more