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    PetSmart

    3.1 (98 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Mitzy M.

    Only came in here for a few short minutes but found everything I needed (and then some) within minutes. Spent $13 and got 2 rib bones, 1 meat chew, and a stuffed xmas squeaky? Hell yeah! My dog was SPOILED on xmas day

    PetSmart in Newbury Park
    Mar C.

    PetSmart in Newbury Park is super nice. I was greeted by a friendly cashier "Brady". Store was immaculate with great lighting. Well stocked and colorful. There were no lines and the workers were busy stocking or cleaning the store. I bought a cute little vest for my puppy. It was really expensive $26 which was the only disappointing thing about my PetCo experience. Prices should be more reasonable and then perhaps more customers will shop at this location for all of their pet needs B++

    Season C.

    Horrible groomers! Took my dog in for a haircut with "Journey" and she chopped off her dew claw. She ended up taking her to the vet next door because she was bleeding a lot, and my poor dog was sedated to remove what was let of her toe. Dog had to wear a cone for two weeks, and my poor dog was not herself for days. Worst part was I never even received an apology! Only a don't worry pet smart is covering the bill. Had I received a sincere apology it would have helped. I will say this review does NOT apply to the vets at Banfield they were great!

    Gary Z.

    We used to like coming into PetSmart to get our Corgi groomed, until we came in today. Today, our groomer Kendra completely butchered our corgis coat. She had asked if his usual cut was fine, I said yet but noted that we were moving to Washington where it's significantly colder and maybe we should go longer. She brought out the length examples but noted it should probably be fine as is. I said sure. 2 hours later I get a call asking how often we get his hair cut, I said every 2 months or so. She noted that it was "very uneven" so if it looks weird, it's because she's trying to even it up. We pick him up....and she had completely shaved his entire top coat. All of it. Likely she's new or maybe never dealt with a corgi or 2 coat dogs....but this was awful. The response from the manager? To offer a discount on the next service (never happening again) or a sweater. Even for what they were attempting to do, the cut was completely uneven and just bad. It's just bad. My recommendation is to just take your pet to a real groomer who knows what they're doing. I've attached the before and after, everyone can judge for themselves.

    My new Betta

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    2 months ago

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    23 days ago

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    6 months ago

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    9 months ago

    The grooming always does an excellent job on taking care of my pet grooming needs! Great customer service!

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    1 year ago

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    7 years ago

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    3 years ago

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    3 years ago

    Prices are lower than Petco with more friendly employees. Have good selection of products.

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    8 years ago

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    7 years ago

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    4 years ago

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    3 years ago

    Love the grooming salon here. Jeneva IS AMAZING, my baby was well taken care of! Very satisfied customer.

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    6 years ago

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    4 years ago

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    5 years ago

    Sara B in the grooming salon is amazingly skilled! my dog came out looking perfect!

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    4 years ago

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    12 years ago

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    9 years ago

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    Page 1 of 3

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Tierney did a great job grooming our terrier that some groomers found troublesome in the past.

    Mentioned in 2 reviews

    Read more highlights

    3Tails Dog Salon - Handsome Willy after his grooming appointment

    3Tails Dog Salon

    (11 reviews)

    Who let the dogs out?…read more Who, who, who, who, who? No! Not the song from the year 2,000... Literally, there are some dogs running all through the parking outside of 3 tails Dog Salon... Haha True story? Maybe A Hook just to grab your attention?? Probably Will you ever know the truth??? Absolutely Not ;) But hey, you made it this far, so let's just keep on going. Approximately a year or so ago... I was shopping at my local Trader Joe's and in the parking lot (NO, there were no dogs on the loose), but there was a table set up with 2 girls advertising a new Dog Salon that was opening right next to T.J.'s. As we were on the hunt for a new dog groomer (our last one turned out to be a nightmare), we were excited to know that one was coming soon and it was literally right down the street from our house. So I took a business card and asked how comfortable they were with working with Pugs (which are not big fans of getting their nails clipped) to which they replied "they could absolutely do it." Within a week from my initial interaction with the 3 Tails staff in the parking lot, I made an appointment with the gal behind the counter named X.O. Little did I know then, but X.O. would soon be the one who would always ensure our sweet pug named Teddy was in good hands every time we would bring him here for a nail trim. X.O., you truly are the BEST!!! Since Teddy's first nail clipping here, we have been back pretty much every 2 to 3 weeks and over time, Teddy has seemed to get less and less anxious when it came time to go in for a nail trimming. In the beginning, I'll admit that I too would be a little anxious and would nervously wait for him right outside while he was in the back getting his nails done. Nowadays, I just drop him off with no cares in the world and go shopping at T.J's. Within 20 minutes or so, my Teddy boy is ready for pick up and he seems to be unfazed. I truly believe that it's the 3 Tails Team that works their magic and their genuine love for dogs brings a calmness not only to the dogs themselves, but also to their nervous-nelly pet owners (aka me). Other than nail trimmings, 3 Tails Dog salon offers the following: Baths, Grooming, Teeth Brushing, Ear Cleaning, Anal Glands Service and Day Care is also available. So if you are a Thousand Oaks, Conejo Valley local and you're looking for an AWESOME Dog grooming salon, I highly encourage you to give this place your business and support.

    Cal Lutheran University is within walking distance to 3Tails Dog Salon. Consequently, we scheduled…read morean appointment for a spa day, and Lady and I walked to 3Tails Dog Salon. Upon arrival, we were greeted, and it was pleasing to note that the staff addressed the dogs by their names. This personalized approach indicates that each pet receives tailored care and attention. Lady returned home looking immaculate and smelling fragrant. The scent, possibly lavender, was noticeably sweet. Whatever fragrance they used, all I can say is that Lady smelled wonderful.

    Swaggs - mabel has her bandana and hazel is a pitski

    Swaggs

    (112 reviews)

    I brought my 55 lb American Bully, Jimmy, to Roberto for a bath and nail trim and I swear he walked…read moreout like he was auditioning for a dog shampoo commercial. He has never been this clean in his entire life. His coat is shiny, soft, and smells so good that I immediately buried my face in it like a crazy dog mom. The nails are trimmed and rounded perfectly. No sharp edges, no quicking, nothing. Just little bully toes looking red carpet ready. I mentioned Jimmy's hyperkeratosis on his back paws only so that Roberto would not be surprised by it. I was not expecting anything extra. Roberto took one look, handled it gently, and helped his paws without hesitation. It was like getting surprise VIP treatment and I did not even know I was in the VIP section. And now we need to talk about the ears. Every other groomer has told me they cleaned them and then I would look and think, okay but where. Roberto cleaned his ears for real. They are spotless. They look like brand new ears. I almost cried. Jimmy walked out happy, relaxed, and feeling like the handsome bully prince he is. I am obsessed. Roberto is a gem and we will absolutely be back. Highly recommend.

    Both times that I tried Swaggs, I was greeted and talked to somewhat rudely by one of the groomers…read more I let that go and went back a second time, only to be received rudely again. The feedback was that my 8 month old puppy moved her head while trying to cut her face. She's a puppy. Also, was recommended a shitzu cut when I have a Lhasa apso. Overall, I did not feel appreciated and paid $100 for lousy customer service where I really did not welcome in their establishment. Which is crazy, because I have a really sweet dog that loves everyone and everyone loves back. It was just so weird. Still searching for a good fit for a groomer. I know there is competition in the area and other grooming businesses that are aware that customer service and client relationships are how you build a strong following and enjoy successful longevity as a business owner.

    PetSmart - petstore - Updated May 2026

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