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    Pony Mailbox

    2.8 (4 reviews)
    Closed 9:30 am - 1:00 pm

    Services - Pony Mailbox

    Shipping centers

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    14 years ago

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    The UPS Store

    The UPS Store

    (43 reviews)

    In short What's not to like? Spacious, clean, friendly, and…read moredoing all the things every sull-service franchise of this chain does. In long I needed to return a PC today; my agency provides a QR code from the big tech client that clears you for all packing and shipping costs. I was gonna be in this area anyway, so I checked out a new-to-me UPS store. This is older construction, especially judging by the parking lot size. All the entrances, exits, lanes, and spots are narrow by the standards of today's suburban (e.g., SUV-saturated) living. No big deal until you get down by the corner where the UPS store is. I pulled up, no spots, somebody left their car--empty, hazards going--in the lane. Circle the row once, somebody ELSE did the same thing, so now like 10 cars are blocked in, and traffic is piling up trying to get around. Circle the row again, finally, both of the 10-minute-parking spots have opened up. And it's like Tetris watching all the Edmondsians trying to back up, get around, let others through, and stay off their horns. Everybody added at least 30 seconds to the problem. And I figured it would be slower since it was mid-afternoon! lol Anyway, inside, there's one person filling out an address form and 4 employees in varying degrees of bustle to and fro. Dude weighs and measures my laptop, scans my QR code off my phone, and another employee almost jumps around him: "he brought his QR code? We NEVER get the QR code!" This probably explains why 4 different people at my goofy agency reminded me to get my QR code when my contract was expiring. Anyway, UPS is nice 'cause they pack and ship everything for you, and I *really* appreciated that since I didn't have to do anything other than hold up my phone--free to me. Good thing I remembered that code!

    I've had a PO Box here since 2019 and the thing that I love about this location is the friendly and…read moreeager to help staff. Every one who works here greets you with a "hello" and promptly helps with whatever you need. I get a lot of boxes and they are always quick to jump and grab them when they see me walk in the door. One time I let them know I was waiting on an important DHL package and they called me the moment it arrived ...without me having to ask them to do that! That's good customer service. Another time I walked in with 15 packages all going to different customers in different countries and they took the time to help me work out the individual postage, customs declarations and make sure everything was correct. I also appreciate how it's right next to a Safeway, so it's easy to grab my mail and something for dinner.

    Mailbox N Beyond

    Mailbox N Beyond

    (2 reviews)

    I live out of state, my clients live right around the corner from this place. I contacted this…read morebusiness and told them I needed to get some very important time sensitive documents signed, notarized, and overnighted to my office. This location was able to take and follow directions wonderfully. They were friendly and very effective. I would definitely recommend this business.

    I shipped some books here via USPS to a friend. I even bought a box and packed them at the store…read more Easy enough, right? Nope, my friend received a purse instead. Ok, so they put the label on the wrong box -- no biggie. After their ho-hum approach of "looking into it", it was pretty clear they didn't have a clue as to what happened to my books. No biggie: I requested that the owner, Anwer Mangrio, give me a call (I left multiple messages on his machine), but received no return call; he elected to put it all on the shoulders of the clerk rather than take responsibility. This struck me as irresponsible, and, quite frankly, cowardly. As someone who has owned businesses in the past, I always would work with customers on issues and never hid behind my employees. To be honest, I would have settled for a a small amount of store credit -- a simple gesture and admission that they had made a mistake. However, it was relayed to me by the clerk, that since I didn't purchase insurance, they could not file a claim. In other words, they were willing to file a claim with the carrier to pay for their mistake -- again offloading responsibility onto someone else. In summary: you'll likely be able to conduct simple transactions with everything going well; if it doesn't, don't expect the manager to react with integrity.

    Pony Mailbox - shipping_centers - Updated May 2026

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