Easy access to my box 24 hours a day…read more The street address that accompanys my box is very beneficial to my business. Additionally, I can get any service that the Post Office provides far more conveniently.

In short They do everything they're supposed to do, and…read morethey're cheerful and professional while doing it. There's not much difference between these places as long as they get the job done. In long Kind of a tricky parking lot, but not the worst around. Tight spaces, lots of traffic turning in and out. Tons of popular food in this little strip-mall parking lot. I scored a spot easily, though the lunch rush was over. Turns out I was "behind" the store, and the door was barely marked. Walk down a hall to what turns out to be the front room. Lively conversation going on between the 3 dudes working since they had no customers right before I walked in. It's awesome to see people enjoying working together. I hope every day is like that. What's not to like about no line in front of you at a shipping place? I was weighed, labeled, charged, and out the door for a reasonable price in maybe 5 minutes. Tiny, lightweight box now costs about $12 for the slowest service, but that's alright.

My updated review is solely on this location's customer service…read more So my urgent letter/package sent on 11/7/2019 was finally delivered on 11/19/2019. This was after I paid for the most expedited service. The problem actually occurred at the courier level as they repeatedly sorted my letter to go to a wrong state. It traveled along the west-coast including Alaska when it should've just gone straight to South Korea. I spoke with several UPS customer service people and their answers were, it is what it is. Never returned my call on several occasions and when I did get someone on the phone they were very irritated by the fact that I was concerned of the well-being of my letter floating freely in Alaska for over a week. Now that we're all caught up, let me tell you the positive experience from this, sort of... Mark the manager was very happy to provide me with the full refund. I didn't realize that he'd shared my pain with UPS couriers being a complete failure as he was keeping a tab on why my letter was not delivered within 3 days as promised. He apologized many times over when it's really not his fault but the couriers on other states. Overall, I don't think I'll use UPS ever again. I'll probably continue to receive shipments from UPS but it's a hard pass as a sender. Mark however, was very nice. If you're to use UPS, or I JUST HAD to use UPS, I'd go with Mark's store for his accountability and outstanding customer service.

In short What's not to like? Spacious, clean, friendly, and…read moredoing all the things every sull-service franchise of this chain does. In long I needed to return a PC today; my agency provides a QR code from the big tech client that clears you for all packing and shipping costs. I was gonna be in this area anyway, so I checked out a new-to-me UPS store. This is older construction, especially judging by the parking lot size. All the entrances, exits, lanes, and spots are narrow by the standards of today's suburban (e.g., SUV-saturated) living. No big deal until you get down by the corner where the UPS store is. I pulled up, no spots, somebody left their car--empty, hazards going--in the lane. Circle the row once, somebody ELSE did the same thing, so now like 10 cars are blocked in, and traffic is piling up trying to get around. Circle the row again, finally, both of the 10-minute-parking spots have opened up. And it's like Tetris watching all the Edmondsians trying to back up, get around, let others through, and stay off their horns. Everybody added at least 30 seconds to the problem. And I figured it would be slower since it was mid-afternoon! lol Anyway, inside, there's one person filling out an address form and 4 employees in varying degrees of bustle to and fro. Dude weighs and measures my laptop, scans my QR code off my phone, and another employee almost jumps around him: "he brought his QR code? We NEVER get the QR code!" This probably explains why 4 different people at my goofy agency reminded me to get my QR code when my contract was expiring. Anyway, UPS is nice 'cause they pack and ship everything for you, and I *really* appreciated that since I didn't have to do anything other than hold up my phone--free to me. Good thing I remembered that code!

Adam was helpful in answering questions I have and recommended better cost options for me when I…read moreneeded help mailing an important document. Saved me some money and I appreciated that. Thank you!

spin the wheel and try your luck some days are good…read more Some days are bad. The owners apparently don't follow their sign on the door and open later. I walked in to get a month worth of mail. Nothing in the box trash all over the floor. I'm beginning to wonder if I made a right choice in choosing them.

The FedEx Office Print & Ship Center in Shoreline has been one of the places my family and I have…read moregone to for printing, shipping, and other miscellaneous services over the years. We even came here before it was FedEx, back when it was a Kinkos. We preferred the atmosphere and support to be creative from Kinkos, both the business and employees, and have frequented FedEx less than we did Kinkos. Most recently, I came to print a document yesterday, Thursday 28 December 2023. I had saved my document as a .pdf on a portable USB drive I stored on my car keys ring. The first print station I approached communicated on a screen that the printer was jammed. Making my way to another print station, it asked me to insert my card payment form. Once that was done, I was prompted to select a pre-authorization amount to be temporarily charged to my card. Then, once I got my total, that would be the final amount taken/withdrawn. I chose $5, the minimum amount, and my total came to $1.52. For my printing, accessing my document on a screen at the print station once my USB drive was inserted was straightforward. Though, the touch screen was a little slow to respond. I printed in color (my text was in pink and black). Printing the document, and the receipt, went without incident. The pink printed a little darker than the color tone in the document. I noted after I printed I had typed up "Scotland time zone" instead of "Seattle time zone"... whoops... wrong continent. Shipping items through here has been straightforward and prices fair. I had passport pictures taken here back in approximately 2008 and the photographer was professional. It can get a bit crowded at times in the store, though the parking lot tends to be okay. Traffic past the parking area can be steady, so I find using a little extra caution when maneuvering in and out of the parking lot can be worthwhile.

The service requested were completed. The quality was quite decent. The parking was accessible and…read moreeasy to get to the value was definitely great for the price. I would suggest FedEx office printing to anyone knitting their services.

I live out of state, my clients live right around the corner from this place. I contacted this…read morebusiness and told them I needed to get some very important time sensitive documents signed, notarized, and overnighted to my office. This location was able to take and follow directions wonderfully. They were friendly and very effective. I would definitely recommend this business.

I shipped some books here via USPS to a friend. I even bought a box and packed them at the store…read more Easy enough, right? Nope, my friend received a purse instead. Ok, so they put the label on the wrong box -- no biggie. After their ho-hum approach of "looking into it", it was pretty clear they didn't have a clue as to what happened to my books. No biggie: I requested that the owner, Anwer Mangrio, give me a call (I left multiple messages on his machine), but received no return call; he elected to put it all on the shoulders of the clerk rather than take responsibility. This struck me as irresponsible, and, quite frankly, cowardly. As someone who has owned businesses in the past, I always would work with customers on issues and never hid behind my employees. To be honest, I would have settled for a a small amount of store credit -- a simple gesture and admission that they had made a mistake. However, it was relayed to me by the clerk, that since I didn't purchase insurance, they could not file a claim. In other words, they were willing to file a claim with the carrier to pay for their mistake -- again offloading responsibility onto someone else. In summary: you'll likely be able to conduct simple transactions with everything going well; if it doesn't, don't expect the manager to react with integrity.

Huge thanks to Jaden for helping me out with my order. Always a reliable place to print and great…read morecustomer service

Went there for fingerprinting services. The gentlman was alone and the print machine wasn't…read moreoperating very well ... but we got through it. Thanks for your patience. Would recommend!

The staff at our UPS Store are very helpful. We've used their mailing, Amazon returns, and Notary…read morePublic services and had a great experience every time.

I didn't know this was here. I'm glad because I had an Amazon return to make and the lady was very…read morehelpful and efficient. Excellent customer service friendly and pleasant. Clean inside no waiting no long lines. Parking- ample. It's right next door to Safeway! Very convenient. I highly recommend this location!

Awesome place. Sent a few packages here. Huan works fast. I have not encoutered any problems with…read morepostal plus, unlike USPS who lost a package I sent to my sister in LA.

Store is clean and well kept. They were super helpful, welcoming and service was quick. It's really…read morea great option for drop offs too because they are one stop shop for all lot of carriers. Thank you for such a great experience!

This place has been amazing for a number of my projects. I've had notaries done here. I have…read moreprinted numerous types of documents. So easy to receive packages. I also recently had trading cards very carefully, packed up to be graded and felt like they took great care. I highly recommend this place. I also find their printing services to be much more affordable than other places.

This business is in my neighborhood & have had great service before. Today 7/1/26 I received…read moreterrible treatment from the little worker there who was impatient, rude, & obviously not happy to be there. He could barely scan the Amazon QR codes! Wasn't even trying to help. My daughter &I ended up processing items ourselves. Won't be back! Argumentative, nasty, little guy. Also NO the store was NOT busy