Amazing service from my first call , threw purchasing a truck. I showed up right before closing…read morebecause of a horrible experience at several ford dealers. But as soon a my consultant Sterling P. Started helping me everything went smooth. I wasn't going to purchase that night I was really just stoping by to see the truck in person. But since he made things so easy I decided to buy on the spot. Thank you Sterling and the hole team at Gerry Lane for making me and my family feel welcome and not rushed.

My check engine light came on yesterday so I brought my vehicle to gerry lane auto service told…read morethem what was wrong Taylor owens took vehicle to put it on the diagnostic machine(didn't tell how much it would be from the beginning) I been here since 8:00 am got my 1st text at 11:01am saying in need a battery for $200+ I declined cause ima get it done at a later time got another text saying I can pick up my vehicle then got an invoice for $182. I told her are you kidding me how come you didn't tell me that from the beginning if I knew it was gonna cost that much I WOULD NOT have gotten the diagnostic test.. I brought my vehicle from here 3 yrs ago. How do they if I didn't have a bill to pay like I said if I knew it was going to be that much i wouldn't have had it done...

This such. Great place to work! The folks here are like family!…read more They take care of you and never hesitate!

I bought a brand new expedition max last year. Almost immediately I started smelling mold in the…read morevent with heat & air. Kept going for about 6 months thinking it was just a little mildew. I got really sick. Went to specialist. Got injections. I am a nurse. Can't afford to be sick. They finally took it in and "flushed" the system. How do I know? They didn't even change the in cab filter. WHY NOT?? it was full of mold too. I'm very dissatisfied. I bought about 4-5 cars in the last 5 years. Now I have to find out what this mold did to my lungs. NEVER AGAIN. BEWARE WHAT U BUY. there are reasons Ford is at the bottom.

I have visited the dealership service department on many occasions. This was my best experience, by…read morefar. The entire experience was as expected and delightful. Great job on improving the service experience. Marie LeBlanc

I Will buy a horse and buggy before I would go back to this dealership. The service department…read moredoesn't have a clue how to deal with customers and all I get from sales is lies. Don't waste your time and money at Gerry lane GMC

Great parts team!…read more Randy was an awesome specialist and advisor. Right part at the right price Randy, keep up the good work

In 25 years of driving, I have never written a bad review for a service center. I have never been…read morelied to nor experienced disrespect like I did here. Price Leblanc Toyota and specifically Brandi in the service department has changed that. As a first time Tacoma owner I was excited to be part of the Toyota team. I was also amazed how beautiful Price Leblanc is. There is even a restaurant on site. I dropped off my tacoma and met with Brandi to recalibrate my tire sensors and troubleshoot my door lock motion sensor not working. I informed Brandi that I added lights with two plug and play wire harnesses that can be unplugged if necessary and that I would reinstall the two wire harnesses after the troubleshooting. This should have been a very simple job. Over the next 6 and a half hours of my truck being there, I was told that the new wires could not be located, that permanent modifications had been made, I was hung up on by brandi, that 6.5 hours was not enough. When I realized I was going to be charged more, I quickly demanded that they stop so I can bring my truck elsewhere as I was already lied to about anything being permanently modified. Upon arrival, I was informed that they magically found a bad wire at the last second. I just wanted to pay my $200 troubleshooting fee and leave. This is where things took a nutty turn. Here is the email proof that I was lied to. The next day I emailed Brandi for the part number on MY Vehicle...after Paying for a Diagnostic. Can't make this up....She said MY part number was proprietary. Since then I brought my truck elsewhere and the bad wire was located in under an hour... for $140. I will never go back to Price Leblanc, not even for free service.

Manager Mike Hutchinson extremely helpful n professional. He…read morewent above and beyond to accommodate us even though it was way past his closure time. Highly recommend them for business.

If you own a Lexus, you know that it is a great vehicle, but comes at a price. In other words, you…read moreget what you pay for. My last experience here was with the service center. While there is a very accommodating and nice wait area, I left disappointed. My service visit was supposed to include a wash and vacuum. Well, they did something because the vehicle was wet, but there was no evidence of it being vacuumed. The exterior had smears of dirt. Honestly, I would have preferred that they skip the cleaning process rather than smear it around or pretend that they did something.

These are some of the sweetest people…read more We had been looking far and wide for our next vehicle and we found it here. It was anxiety-provoking to buy a car out of state when you hadn't seen it in person, but they made the process easy. We were comfortable buying tickets and flying out to pick it up. Andrew was so down to earth and approachable and took so much time to answer all of our questions as we were coming from out of town. He was always available by phone or text and made sure he had an answer for us. He even drove us to the bank to get our down payment! Their finance guy is THE BEST, of course I cannot recall his name at the moment, I believe it is Mark? But when I say that man is the kindest man and he worked to get me the lowest possible rate in the industry! I thank these guys for their hard work. The overall feel in this dealership is welcoming. Everyone smiled and open doors, everyone made it their job to make sure we were comfortable. Just a great experience through and through. We would be back for another vehicle, and we HIGHLY recommend Mercedes Benz Baton Rouge!!!

Great custom service and all the perks of having your car serviced at a luxury dealership. While…read morewaiting for my car to be serviced they offer a wide variety of snacks and drinks as well as comfortable work spaces. Amy has always been amazing and I felt my time was valuable as well as my business.

Just got my VW beetle from these wonderful people. They are serious about their cars and very…read moreprofessional. Everything was explained thoughtfully so if you're ready to buy and you have little options, this place was very helpful!

this place screwed me over so bad. Gave me a car and had it for a week to fix everything and…read morepromised everything was gonna be fixed. Than my car started stalling and I had to leave somewhere else for another two weeks because he told me just bring it to a shop since I have warranty. Than I had to give it back to him to fix and he told me both times that "everything is fixed it's a great car" and it now it doesn't drive....again. And I only purchased the car a month and a half ago. and I have only driven my car for a told of 8 days in the whole month of a half. Gave me the car with dull tires, bad transmission, bad battery, oil leak, and a headlight out. I have had to miss weeks of work because I have had no vehicle. They aren't so "reliable"

Consistently 5 star experiences at Royal Nissan! Meredith has been my service advisor a few times…read morenow and is always happy and quick to help, as well as thorough. She is so kind and professional! She always ensures I know what's going on with my car and breaks down pricing. All of the service team members are outstanding and take great care of my car, all in excellent timing. It never feels like I have to wait too long, and there is ample seating and vending/Keurig options. Highly recommend Royal Nissan!

Geralcoe with Royal Nissan... This is me bossing up. I made an offer on your vehicle and these were…read moreyour reply's. What I offer is just that; an offer. I bought my first and last vehicle from Royal Nissan and I will make sure everyone hears our story. As far as real markup on a vehicle, the vehicle selling price is based off retail and the profit is based off the last deal it was purchased from. Used cars have a trade in and retail and I highly doubt Royal Nissan is retail to retail on their deals. I hope this helps someone else purchasing a used or even new vehicle from Royal Nissan and make sure your not doing a deal with Geralcoe, because you will need to boss up and pay that retail price.