DO NOT BRING YOUR CAR HERE. Very disappointing service aftermath. I brought my vehicle in for an oil change YESTERDAY and my check engine light is on TODAY, serviced by technician 1283 & advisor Caleb Shreffler. My car is at 70k miles, regularly taken in for maintenance and should not magically have an issue immediately after DEALERSHIP service. I asked if different oil was needed due to an aftermarket turbo and was told no. - not sure if this is the issue or what but i am disappointed They could have loosened connectors, TB hose or anything so i would have to come back for declined services i planned to do myself due to overpriced services read more

Team Mazda - CHECK ENGINE LIGHT AFTER DEALERSHIP SERVICE - Car Dealers Near Me - Baton Rouge, Louisiana

Worked with Mark Lowery to buy a car for my son. He was great. Very professional, answered all our questions and concerns. Couldn't be happier. read more

I went Team Mazda for a Mazda SUV. Bart showed me all the options on the lot, answered my questions & worked hard to find exactly what I wanted. Luckily, my Mazda CX-5 was delivered to their Baton Rouge Mazda dealership within a day! I highly recommend a Mazda at Team Mazda on Airline. Ask for Bart! read more

Team Mazda - Ask for Bart at Team Mazda! - Car Dealers Near Me - Baton Rouge, Louisiana

Be VERY careful working with this stealership. I would suggest you go anywhere else to be honest. Far away from here. Dan in finance tells you that if you buy these warranties it lowers your interest rate. Turns out that is actually not the case. It is a lie they tell you to put more money in their pockets. Yes it is cancelable but Im finding that to be very difficult because these people don't want to lose money from their pockets. They tell you they will email you or call you back but never do. The ladies Ive spoken with over the phone seem to purposefully misspell my email/name even after going carefully letter by letter. When I call they remember my name and number but act oblivious like they care. Next step would be involving legal action. Save yourself the headache and look elsewhere. Ive had 3 other dealerships and a personal connect review the papers I signed and they all agreed I got screwed over. And was told the forms they use are outdated. My experience getting the car was pretty simple however being out of state I was 12 hours away and they needed me to drive all the way back for a signature. LAZY and careless people. The dealer didn't even have the one official signature he was supposed to fill out when selling me the vehicle. Im assuming because they were too focused on screwing me over. read more

Very Dishonest Dealership Do not buy anything from these folks. We bought a used car here and were dealt with very unprofessionally, dishonestly and unethically. Had numerous issues with the car / called numerous times to get it fixed under limited warranty (3 months) Dealership refused to see the vehicle until we insisted with numerous engine and other warning lights on within 1 month of purchase. Finally saw it, supposedly fixed it, then engine lights came back on after limited warranty conveniently expired. We had to fix on our own outside of their useless warranty and repair evasion. Now they wont' even help a little, and I mean a little, with the charges they should have fully incurred. Management completely could care less about their customer or you their future customer, do not be fooled. read more

I traded in a car with them. It turns out that because they didn't bother turning in the license plate, I now owe more money in fines than that car was worth. When I first got a notification from the DMV this past summer, I immediately called Mazda. For about the first 5 times I called, I was told the manager was too busy to talk to me. Another time I called, I was told the manager wasn't there when he actually was. After literally about another 10 phone calls later, I finally spoke to the manager. I gave him the VIN number and license plate number of the vehicle, and he said he would call me back to let me know what was going on. I tried going there in person. The first several times, I was told again that they were too busy to talk to me. I went in several more times. The answer was always "I'll call you next week about it". Of course, they never called me back. This past weekend I went in again, and now I'm being blamed for "waiting too long". I was finally told they probably won't be able to do anything about it. This was the result of their negligence, and I want something done about it! What kind of business tells customers they are too busy to even talk to them, then blames that customer for the business's own incompetence? They are extremely rude and dishonest. I will never do business with them again, and I will tell everyone I know how they treat their customers! read more

BUYER BEWARE!!!! IF I could rate them 0 stars I would! The ABSOLUTE WORST CUSTOMER SERVICE imaginable. Took my car in for diagnostics. When it was returned to me parts were missing and some engine parts were conveniently stored in the cup holder inside the vehicle!! I called and left a message with the manager Robert for the service dept. person Bruce who "helped" me. I waited 2 days and no reply so I left a voice mail for Bruce in service - again No replies. I waited another 2 days and called Bruce back - he answered and then hung up on me after I explained parts were missing and the car was not put back together. I called back and asked for a manager who "was not available". I left a message and still have not received a call back! read more

Called to get an update on my car, Bruce was extremely rude and wouldn't listen to me or my concerns and questions. Conversation ended with him rudely hanging up on me. Bruce needs to learn some manners and customer service skills. Hope to never deal with him again. read more

Kirk Honore sold my Mazda 6 to me. Honda (Accord, CRV, Odyssey) has always been our family's #1 choice. We considered Camrey or Accord, but research revealed we'd get way more with the Mazda 6. So glad, I love it. Beautiful car, ergonomically correct, Boze sound..... Kirk could not have been more helpful with the process. He took care of details that are small but make a big difference! read more

My daughter totaled her car, and we were in a pinch. Most dealerships were gauging people with a $4,000 mark up for inferior cars. I live 1 hour from this dealership, so the deal had to be over the phone. I called dealership and Heidi was the sales rep. given to me. I told her what my daughter had to spend, and they actually negotiated a fair deal (not a $4,000 mark up above MSRP). I also explained this was all she had to spend and no add Ons once we get to dealership and get behind closed doors. Well low and behold we get behind closed doors the price did not change and NO HIGH-PRESSURE SALES TACTICS to try and extract more money from us. The finance department asked if we wanted extended warranty in which we declined, and he moved on without any pressure to close the deal. Man was that refreshing! I can only speak for my experience, and everything was legit, professional, done over the phone with no under hand high pressure BS. Heidi is very professional and honest, something very rare in this time. Also, the management kept their word with no changes or switching of cars / oh the car you wanted has been sold let's see if we have another. In fact, at this dealership it is quite the opposite, they actually held the car until we could get there to see it and confirm and then finalize the deal! read more

Very nice people very clean. And they don't harass you!! I would recommend this place

Jordan Guy was a wonderful salesman, he was blunt and passionate about my care. The reason I am giving it a 2 star review is because of the Financial manager, he was awful and seemed to be all about money and not about customer service. read more

I recently purchased a 2012 Jeep Liberty. LOVE the vehicle!! There were a few kinks during and after purchasing but they were ironed out in the end. Mr. Jon Guidry took great care of us and made the whole process as easy as possible! read more

Team Mazda - TEAM Mazda salesman Mr. Jon Guidry finishing up the purchase of my 2012 Jeep Liberty. - Car Dealers Near Me - Baton Rouge, Louisiana

I made an appointment ahead of time for a 5,000 mile oil change. I arrived on time and was told it would be an hour and a half wait, and there were no loaner cars available. I always have issues with their service department. read more

Today was my first visit to team Mazda, but was very pleased the their professionalism and service. I came here because their competition has taken a turn for the worst and I will never go there again. The service department was pleasant and I could tell the were enthusiastic about the new owner and the direction of team Mazda !! Please continue the trend !! Thanks read more

Took my speed 3 here to get some warranty repairs and a quick look over. They were fantastic! Super nice and super helpful! Would go back. Bruce in the service department was very polite and helpful. read more