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    Elite Import Group

    4.0 (5 reviews)
    Closed 9:00 am - 6:30 pm

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    5 years ago

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    Price LeBlanc Lexus

    Price LeBlanc Lexus

    (60 reviews)

    If you own a Lexus, you know that it is a great vehicle, but comes at a price. In other words, you…read moreget what you pay for. My last experience here was with the service center. While there is a very accommodating and nice wait area, I left disappointed. My service visit was supposed to include a wash and vacuum. Well, they did something because the vehicle was wet, but there was no evidence of it being vacuumed. The exterior had smears of dirt. Honestly, I would have preferred that they skip the cleaning process rather than smear it around or pretend that they did something.

    My "Maintenance Needed "message came on a few weeks back so I took my 2022 Lexus ES 350 for…read moreservice. I was previously sent a coupon from Price LeBlanc Lexus for an exclusive offer that includes: engine oil and filter change, complimentary multi-point inspection and a car wash for $99! I scheduled my service. When I arrived, Jonathan was unaware of any offers and asked to see my email, and I showed him so he "honored" the price for the service. I also asked that my car be checked as when backing up only, I would get a high pitch squeel when applying my brakes lightly to slow down. I asked and was told service would not be long so I waited. After OVER TWO hours, my car was brought around and the service tech took payment and handed me my paperwork. He did not review it with me and only stated that they could not replicate the squeeking noise. Why didn't they come ask me about it so I could try and replicate it? Which I can because it is still happening. I was also meeting with a TECH rep fter the service as I could not get android auto to load. After her telling me what to do, I went home and it still does not work. It was then that I noticed that the "FREE " Car wash also had not been done. I then reviewed my paperwork and saw that my break fluid level was noted in the RED. No where could I see if this was addressed so I called the Tech, Jonathan, and left a message for a return call. He never Returned my call. I then get a call from from another gentleman who left me a message asking about my "experience" and I returned his call, only to get the service Dept. voice mail, so I left yet ANOTHER message, again NO RETURN CALL. I called the main number and asked to speak to ANYONE in service who could answer my question only to be told that there was NO ONE available and I needed to leave yet ANOTHER Voice mail,. Surprise, No return call. I then get an email from a nice young lady (can't recall her name) and explained to her my situation. She was very polite and assured she would get the service manager to contact me as soon as possible, He never did. I then notice that my cars "Maintenance Needed soon" message was still popping up on my dash after the oil change. They obviously never reset it. Is'nt that NORMAL proceedure? I looked over my paperwork again and that is when I noticed (at the very bottom) it says "Deleted Operation" Wash, Dry and Vacuum. Um, why? So, I really DON'T know if they ACTUALLY changed my oil/filter. Don't know if they addressed the Break fluid issue and I obviously did not get the wash dry and vacuum. I have owned many Lexus vehicles mostly out of Charleston SC where I was treated like royalty. That was NOT my experience at Price LeBlanc Lexus. I won't be doing business with a company that does not value its clients. I am treated better at a Jiffy Lube!!

    Brian Harris BMW

    Brian Harris BMW

    (53 reviews)

    This review is long overdue. I had been looking for a used 440i or 340i with a manual transmission…read morefor several months and came across a low mile 2020 440i on the Brian Harris BMW website in April. The car had not yet arrived on the lot, but was coming in from Florida soon. The car was one of the colors I wanted and was equipped with the options I was looking for. So, I felt that this was likely my best chance at getting the right car for me, as sticks are becoming much tougher to find. And, this was the last BMW with a stick that doesn't have an M in the model name. We worked out a deal sight unseen for them and sight unseen for me, as I live in California. The car arrived and it was just what I was looking for. There were some things that needed to be serviced before delivery. The service department put together a comprehensive list of items from tires, brakes, spark plugs, filters, oil, and some cosmetic things. They offered to include all these things at an extremely fair price and all was performed perfectly. Michael was my salesperson and he was truly great from start to finish. He kept me up to date regularly with pictures and videos. The rest of the staff from Clif in finance to Carly and Jen were all excellent. They even located a shipping company to drive the car cross country to me in an enclosed trailer during a time when trucks were in short supply. I received the car over six months ago now, and I still look forward to getting behind the wheel every single time. I absolutely love the car and it is a total cream puff. I highly recommend Brian Harris BMW for any car purchases, from new to used, and from local to the other side of the country. Things couldn't have gone any smoother.

    Buyer BEWARE, I dropped my car off yesterday to have a recall serviced. Excited because they…read moreactually had a loaner! Returned vehicle a bit over 24 hours later! Please do an internal and external "check" of loaner vehicle prior to departure from dealership. After their inspection of loaner upon return, they found damage to the liftgate. The vehicle slept in my garage so unless someone opened the GD during the night and damaged, it could not have happened while in my possession. My error was not doing a walk around before driving off with the loaner. Clint, service tech and April were professional but still I'm suspicious of when (and by whom) damage occurred! I take very good care of my own vehicle and did same with loaner. Disappointed that this cost me $350 on a visit that should have cost me $0

    Elite Import Group - car_dealers - Updated May 2026

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