I have mixed feelings about METRORail. I've been riding the rail for years to and from the Medical…read moreCenter and NRG for Rodeo Houston and events. The fare is only $1.25 each way and it certainly beats having to pay for parking in these congested areas, however the ride isn't always pleasant. Homeless people continue to use the train, spread out on the benches and hang out to take advantage of the air conditioned cars among the hot Houston summers. Over the past year or so I have noticed that there are more fare inspectors, outfitted in neon yellow shirts, however these hasn't proven to be effective in reducing the homeless presence. Over the years I have seen people smoking on the training, sleeping, and even masturbating....yikes.

This actually deserves 0 stars, however that is not an option. As residents' of Houston who rely on…read moreMetro for transportation, we are concerned about the safety of our daily commutes on the MetroRail. We have to UNFORTUNATELY transfer from the Metro Park-n-Rides to the MetroRail to get into the Medical Center which has become dangerous and increasingly unsafe. The majority about 90% have to use the MetroRail en route to the Medical Center. This means that a large portion of Houston's Workforce is at risk every day due to inadequate transportation options. We want Metro to have more Park-n-Rides go directly into the Medical Center without having to transfer to the MetroRail, just like the Woodlands, Conroe, and Katy does. This will ensure safer travels for commuters. MetroRail also DOES NOT take action addressing safety ANY CONCERNS from it's PAYING passengers! Several people including myself have addressed NUMEROUS times incidents such as harassment, verbal assult, physicial assult, fighting, theft, stalking, threats of violence, transients sleeping on trains, panhandling, etc without any protection or care or concern from Metro Police. Passenger's complain to the drivers of the train and they ignore us, they really don't care. The paying customers are the ones that constantly get harrassed going to and form work, it has become a nightmare. Metro harass paying customers while transients ride free all day long and keep constant madness! The MetroRail is dirty, nasty, and always has foul orders of urine and feces smell. On any given day you will see transients eating, sleeping, drinking, or smoking weed on the train, and do you think they get put off?? NO! Everyone turns a blind eye! Wheeler Ave, Downtown, Main Station are the absolute worst!!

I came here to get the new metro card and to make sure my student discount applied to it. I been…read morehere before for a replacement and always have been treated kindly. It can take a bit if your someone getting a discounted fair (I had to transfer balances and a discount from the old Q card to the new one and it took almost 30 minutes) I highly suggest if you need a new Q card, to get it before the old ones phase out and your stuck waiting in line for hours on end.

This review is more for the Metro Lift service and the main building. If you did not know but…read moreHouston Metro has a service call Metro Lift, it is for people who can not drive or walk to the closet bus spot safely. And this service is like ride share app, where they will pick you at the door and drop you off at the door. If you have a wheeler or in wheeler, no problems, you will get you in the vehicle safely and secure you safely. You have to qualify for the service and you have to go through an interview at the main building in downtown. I really appreciation the Metro Lift as it let me be independent on going to places in Houston safely and not relying on family or friends all the time. The downtown main building is also the Downtown Transit Center. You can also buy your Metro Lift paper ticket here and get a new ID here.

It's a hit or miss with Flix (they were bought by greyhound so there's that! I really enjoy…read moretraveling by his or train; but some of the drivers are cool and some are just ridiculous and annoying the last one I had was texting and driving AND SWERVING!!! Annnnd the damn bus didn't have WiFi but it is what it is...

Round trip Houston to Austin was ok! Flix Bus is a good option for those who don't have the option…read moreto drive and don't want to pay an arm and a leg for a 45 minute flight. There's multiple departures everyday and it's easy to book a ticket through their website. Upgrades are available to select your seat or pay to have the whole row to yourself. Honestly I wouldn't waste your money on this. Both of my trips were only about half full so it was easy to spread out. Departures were both on time but both arrived a little past the expected arrival time so take that into consideration when trying to plan your day. The bus is clean, has charging outlets at very seat and there's a restroom on board. They are also able to accommodate wheelchairs as there is a lift at the back of the bus. My one complaint is the ride from Houston to Austin had a significant amount of vibrating for the entire ride. Think - that feeling when you first get a flat tire. It was pretty hard to try to nap. Otherwise, no complaints. I would do this again.

If you are attracted to these trains, you may be a Metrosexual…read more I found it pretty amazing to see where all the trains are kept. So many trains! This place is really cool and I think they should offer tours for it because a lot more people are interested in trains than you would think. Well me anyway. Maybe I'm just weird. Unfortunately stepping onto their property counts as trespassing and they're very eager to let you know that. Maybe because this is a low-income area. I wouldn't expect quite that many signs if this thing were in The Woodlands. But welcome to humanity. Anyway if they ever start giving tours I might raise them to four stars. If they give free tours they will get five!

$3 for parking and a $2.50 round-trip ticket on MetroRail can't be beat, especially with the…read moremadness of OTC.

the bus that goes from downtown and then onto Westheimer. On weekend, its not that crazy on the…read morebus. Weekday during rush hour the line up is super long. Especially coming out from downtown. The bus is the same as anywhere else in the world. Its ok. Nothing too special. Just the normal bus. I like how it tells you the name of each stop. So you won't get lost.

This route is very convenient and stretches all the way from Hwy 6 to downtown. It's also one of…read morethe slowest most congested routes in the city. The buses are torn up, passengers are rude and there is always a fowl stench emitting from someone. I've been passed by drivers waiting at a stop, harassed by drunks and even had to change busses once because somebody puked all over the place. The sound inside this is noise pollution. There is a loud blaring speaker belting out a constant loop of "82 Westheimer, Please have your Q card as you enter the bus. Thank you for riding Metro" Then it goes in Spanish and repeats again. I know I'm on the fucking 82, you don't have to repeat it 30 million times. Between that, the rattling, windows and the loud mouth thugs sitting in back, the noise is unbearable. The schedules are always fucked up and sometimes you'll wait 30 minutes for a supposed 10 min interval bus followed by 3 or 4 busses minutes apart. For the most part this bus gets you were you need to go but if time allows take the 25 instead.

Work required me to leave my Houston suburban village and traveled to Texas Medical Center for a…read moreday. Instead of fighting the notorious Houston traffic, I decided to pay $3.25 each way for the Park & Ride service. The trip took about 45 minutes each way. It was worth the money and time, I was chilling with my MP3 music on the bus. I got off the bus fresh, relax, and migraine free both ways. Safety was not an issue since there was so many riders at the station even at 6:30 a.m. The only complaint I got was that the seat was a little on the hard side. Definitely will take the Park & Ride again.

$1.00 transportation!? YES PLEASE!!!…read more I had never been to Galveston before, but arrived a few days early for a cruise that I was taking that left from the city port. Our hotel was on seawall but we were told that "The Strand" (shopping area) was a place that we needed to check out. We took a Lyft but as we were travelling we noticed the cutest little trolleys passing by. After a quick Google search, we learned that it was public transportation and only cost $1.00 to ride. After we were done shopping, we decided to hop on one for a "tour". We had no idea where we would be going but were up for the adventure. The trolley is BEAUTIFUL inside. Very shiny wood and just so pretty. There was only 2 other people on our ride. It took us back around through the shopping area and then travelled on down to the seawall. It literally stopped a block from our hotel. This was so great. Note- MUST have cash. No change. You drop a $1 bill into a box upon getting onto the trolley.

Island Transit is a small local transit system that operates the local bus and street car/trolley…read moresystem. The system has purchased new buses and shelters in recent years and has also expanded there network. Most visitors will find the system more then large enough to get around Galveston however it is by no means a major system. Recently the system had purchased modern buses to replace the aging system, however demand outpaced there budget so some older buses from other systems were purchased for cheap and fast. The system also operates the popular street car system. The system is mostly for tourist use however more recently they have expanded they main line to go to the UTMB medical district.