HORRIBLE!! What a total scam!!!!!!! I talked with Robert to get all the details planned for my…read moredaughter's quinceanera. The driver shows up demanding cash with a minimum of $50 tip. (not discussed at all as they took CC info at the time of booking) We had to scramble to collect the money from myself and other guests so he wouldn't leave. Then, the service was supposed to be for one hour but the driver just did a straight drop off at the venue (6 miles away- less than a 15 min. drive) When we called to try and clarify and get some sort of reimbursement at the very least my husband was HUNG UP ON! Everyone involved was so disappointed and so upset with the horrible service. I am calling the BBB to report. Absolutely unacceptable!

Got a quote for pickup of an elderly couple from the airport. There were delays in immigration as…read morewell as baggage claim & the wheelchair assistance was very delayed. Elite charged a significant adder for the wait time. Not the company it used to be. Not going to use them again.

If you are attracted to these trains, you may be a Metrosexual…read more I found it pretty amazing to see where all the trains are kept. So many trains! This place is really cool and I think they should offer tours for it because a lot more people are interested in trains than you would think. Well me anyway. Maybe I'm just weird. Unfortunately stepping onto their property counts as trespassing and they're very eager to let you know that. Maybe because this is a low-income area. I wouldn't expect quite that many signs if this thing were in The Woodlands. But welcome to humanity. Anyway if they ever start giving tours I might raise them to four stars. If they give free tours they will get five!

$3 for parking and a $2.50 round-trip ticket on MetroRail can't be beat, especially with the…read moremadness of OTC.

I had such a nice experience with Houston City Tours, Inc.! As a first time visitor, it was the…read moreperfect way to get oriented and really learn about the city instead of just attending my conference. Ben, our guide, was fantastic -- a true local who clearly loves his hometown. His narration on Houston's architecture, history, and hidden details made the skyline come alive. You could feel the hometown pride in every story he shared. It wasn't just facts -- it was personality, context, and connection. Huge shoutout to Yolanda as well for keeping us safe while navigating all over the city. Houston traffic is no joke, and she handled it like a pro. There are only two hop-off stops -- the Aquarium and Sam Houston Park -- so if you're looking for a fully flexible hop-on-hop-off experience, this isn't that. But honestly, it's a great overview tour and a really efficient way to see and understand Houston in a short amount of time. If you want a solid introduction to the city with knowledgeable locals leading the way, this is a great choice! Support this family owned business.

The bus had no air conditioning in temperature of 108° making the ride extremely uncomfortable. If…read moreyou are over 60 yeats old, it's not a good idea to ride. I felt sick, headache and nauseated. In addition, the driver refused to stop at the location shown on the map, which caused a significant inconvenience. This experience was disappointing, and I hope these issues are addressed to improve service for future passengers.

Excellent service. Arrived on time, was able to change return trip. Very accommodating.read more

Excellent communication and reasonable fare for driving from Stockbridge to Hudson, NY Amtrak…read more Received confirmation and driver arrived early at 530am for the 45-min ride and I arrived early enough to relax and wait for the 719am to Penn Station. Was best price for the trip versus others quoted. Driver was super polite and the ride was pristine - super duper clean-detailed! Highly recommended! *****

If you find this Transit Center to be sexual, maybe you're metro sexual…read more Like most Houston Transit Centers, it's really just a large bus stop, and a little secluded too. The Northline Mall used to be a big deal in Houston, when the city was a lot smaller, but now that it has expanded massively, it's one of those places that's dying and it's going to end up being converted into something completely different. You can still come here and get buses to anywhere, which is the good part.

Known as Belt 8, which is funny because I have about 8 just below my belt. Maybe it's named after…read moreme. I do live in Houston after all. And so would you, if you got to date the girl I get to date. I've given a lot of good roads a 4 star rating, and I'm going to give this one the "Sam." If the tolls were cheaper, or didn't slow me down as much, or non existent, it'd be a 5 star road - easily. The Sam Houston Tollway is a great road on so many levels. It should probably have more than two lanes for when it gets backed up, but most of the time it's nice and free-flowing because it is a toll road. It's great to have a toll road skirting the whole city because it means you can get around the suburbs very quickly - way better than you ever could before it was built. It was so damn necessary. On the other hand. The tolls are a little bit steep. So poor people are not going to want to pay for this road, but people who make a lot of money can easily afford it. I don't like that very much. Still, it's very well built and it successfully got us out of Bellaire on the night when the Hurricane Harvey was coming. We should have been trapped, and we weren't. Yay Belt 8.

Well it's a tollway. There is always traffic and during rush hour it's even worse LOL. Mama said…read morethere'd be days like this, and she wasn't kidding. I just wish they would relax on the price hiking for EZ TAG, sheesh.

Thank you Excelsior for making my vacation to the Caribbean a wonderful experience! Dealing with…read moreExcelsior was a stress free and enjoyable experience for me. I received personable service and found the cost to be very reasonable! I certainly recommend them (Excelsior) to anyone looking to make their travel experience stress and hassle free!

Never ever will I book with this travel agency again!!! If you are thinking of hiring them please…read morebe careful and ask questions because they DO NOT volunteer the proper information to their clients. I went last spring (2016) and explained to travel agent that I had NEVER gone on a trip out of the country and I was needing help with purchasing a vacation package for my immediate family including my mother- it was actually her birthday gift. The agent-Avelina, sold us 5 tickets and I paid cash, she never informed us that there is TWO types of passports-- a CARD and a BOOK. She made copies of what we had and gave me the print out of the tickets and said "Perfecto todo esta listo" "Perfect everything is ready" 10 months later, we get to airport and they did not let my mother board because she has the wrong passport!!!! I called the agency and their solution was, leave your mother at the airport and go without her!!! my mom is 67 years old, not fluent in English AND with no car or way to get back to her house which is an hour away from the airport. Till this day they have done nothing to get me tickets. on the contrary they want me to pay an ADDITIONAL $3,000.00 dollars for new tickets. I originally paid almost $5000.00 for the tickets, I paid hotel in Paris, hotel in Madrid and rented a car. I also paid parking for 10 days at the airport to leave my car there. Who is going to reimburse me for all the loss???? Not Excelsior, they don't even want to pay for new tickets.....when I called them to inform them of the nightmare I was going thru at the airport she began making me feel like it was my fault that my mother didn't have the proper passport. I explained to her that was the whole purpose of hiring them, so they could tell me what I needed!!! Avelina has insulted me and made me feel completely dumb. No one should ever, ever have to go through such a horrible experience. I was looking forward to this trip, it was suppose to be a once in a lifetime experience and instead it has caused so much headaches and tears.

The best prices love these guys , I fly with them a lot in summer . They have the best flights …read more The pilots and great and the customer service is awesome