Very, Very Disappointing Experience:…read more -1/17/21 rented 3 bikes from B-cycle Houston. -APP did not work on any of our three phones otherwise, we would have joined as "members". I was able to get to the section on pricing but could go no further. I do remember monthly membership is $13.00 (unlimited trips) and that the yearly membership is $79 (unlimited trips). -Rented 3 bikes around 1 pm. (1/17/21), returned them the next day around 10 am. (1/18/21). -On 1/18/21 checked my acct. and there were 3 charges for $3.24. -Checked my acct several days later and noticed a $278.64 and $150.00 charge from Houston Bike Share (713-865-3622). -It was the weekend but I called and left a message that I was concerned about the charges. Business hours are Monday through Friday and could not reach anyone. -Monday the 25th I called again and spoke to a young lady (cannot remember her name, but she did say she had gotten my message). -I asked her why I was charged those amounts ($278.64), she responded that I had the bikes for a very long time and that was the charge and that the bikes are only for short time (30 minutes) usage. -I asked her about the $150 charge and she told me it was because one of the bikes was stolen. I explained that we returned all 3 bikes and that I was just visiting Houston for the weekend and lived in Florida. -After explaining that I didn't steal one of their bikes, the pricing is very confusing, the APP didn't work, the displays at the kiosks were so scratched up that it was difficult to even see what was required to type in, the first two kiosks did not have dock numbers on them and we had to go to 3 different kiosks to rent the bikes because the first 2 didn't work (other people trying to rent bikes at these kiosks were having difficulties as well), she told me that she would speak to her supervisor. -When she returned she said that she didn't understand why I was confused about the pricing: "it is displayed on the kiosks and bikes" (the signage on all three of the kiosks was unintelligible or not visible), "you could have used the APP" (I explained again, that the APP did not work on any of our phones), "you could have called" (bikes were rented on a Sunday, business hours are M-F), or "you could have checked the website" (by the time we made it to the third kiosk, we were just happy that we were able to find a kiosk that worked by this time). -After listening to her give me all the options I could have pursued had I been thinking properly, I again disputed the charges. She told me that the charges are what they are and that I had signed the "company waiver" (?) and I was responsible for those charges. -I responded, "so basically there is nothing that can be done and, is it not possible for her to consider all a misunderstanding?" Her response was, "that's correct, nothing can be done and no flexibility". -I asked her again about the "stolen bike" charge and she said that the bike was never returned (which is incorrect, all 3 bikes were returned to the kiosk adjacent to the Common Bond in Montrose) so I would be charged for that as well. I told her that we returned all three bikes to the same kiosk and made sure that they were all locked in. -She told me that 1 of the bikes was not showing up in the system as returned so I was responsible for that charge as well. So, all in charge was $428.64 for three bikes for about 21-hours. If the APP had been working, we would have joined as members and paid $39 total. I take responsibility for not understanding the charges but, we returned all three bikes. I am a teacher, my brother is a commercial real estate developer and my sister-in-law is a very successful business owner. In no reasonable scenario would we have ever stolen one of the bikes...doesn't make any sense at all. As a visitor to Houston, I would have hoped that B-cycle would have been more understanding. I feel like I have been taken advantage of and this leaves a very bad taste in my mouth for a visit to your city that was otherwise delightful.

Planned a Sunday afternoon using the bikes which was spoilt due the various bike stations not…read moreworking properly. Problems encountered including the screen at the station being unresponsive, dead screen and card reader not working. I had the same problems the week before using different bike stations. It seems that there is no maintenance being done and emails to Houstonbcycle reporting problems go unanswered.

I really should give one star. If you have ever written a decent bike or on a nice bike you will…read morenot be a fan of these crap bikes. They are extremely heavy for one, probably about 50 pounds. Also they are just simply awkward and not fun to ride. My shoe kept on hitting the basket in the back. I am not a fan of these bikes whatsoever. Next time I'll just bring my trek or my specialized. These bikes really sucked. Oddly enough I think these are made by track, I get it they have to be heavy duty and heavy construction so they can last a long time but for me they were not fun to drive at all. I am not a fan of this bike. Do yourself a favor and just buy a legit bike and bring it with you. Also I remember back in the day these are like five dollars for the entire day now it's like three dollars for 30 minutes. Not a fan at all of their pricing because the bikes are just simply not fun to drive.

I am here several times a week renting bikes with my guests. This has to be the busiest Bcycle bike…read morestation in Houston. Maybe I would like to believe that! But Bcycle is such a well run operation. They work so hard and will do everything they can to assist your needs. I have called them to let them know I was overcharged before and they have adjusted my account. I have called them to request bikes for my guests because the station was out of bikes, they have sent a van with 3-4 more rentals. I have called and asked them to please reset the machine at the station because it wasn't functioning and they've done that as well. They are so professional and such a great team. Once I went to visit them I realized they have such a small crew handling the stations all over the city and doing all the operations, I was completely impressed! They are a non-profit organization and basically use the bike rental fees to keep up the bike maintenance etc. They are such a solid crew. I've also seen them working their booth at events and festivals. These guys deserve a raise for all do! There's electric bikes and art bikes now to bring some variety to the bike stations. It's one valuable way to positively impact our city towards cleaner air and becoming environmentally conscious. Houston is always behind but Bcycle is creating jobs and putting us one step in the right direction.

I rented a hybrid bike for a 2 hour rental last Saturday. Actually I reserved it online a few days…read moreearlier which I would recommend for you to do. On the day of my rental the weather was very nice and demand was high. I might not have been able to get mine had I just walked up that day. Online rentals allow you paying half of the rental online and the other half when you pick it up or you can just pay the entire amount online. My 2 hour rental was $18 and when I arrived they were very busy with other customers but I didn't have to wait more than about 5 minutes for my bike to appear. They aired up the tires and gave me a helmet to wear. It was a nice black bike with 21 gears and a storage bag on the front handlebars. After adjusting the seat, I was ready to go. That day my group went 14 miles on the White Oak Bayou bike trail and the bike performed flawlessly. It never missed a gear change. My rental included a 30 minute grace period which I used in its entirety because of a late start and a drink break along the way. When I returned the bike they were very friendly and thanked me for the business. I couldn't have asked for more. They have other types of bikes to rent like cruisers that have much more comfortable seats, kid bikes, bicycles for two, etc. Check out the website. If you come down to Buffalo Bayou Park to bike and need a rental this is where you should come. While the Houston B Cycles are much cheaper (and may not be available to rent) there is a vast difference in quality between their 3 speed heavy bikes and what Bike Barn has to offer.

Horrible customer service we called ahead they told us to come in and then when we got there lied…read moreand said they did not have any bikes available

This one is my favorite bike share station so far. It's right in front of the Freed Library and…read moreEatsie Boys, making it a great station for students to get to for studying. It's not too hard to find street parking over by St. Thomas, especially at nights or on the weekends, or you can use the garage and have Eatsie Boys or Black Labrador validate your parking for you. From here you can ride to the Menil or around St. Thomas (check out the medieval labyrinth over by the Chapel of St. Basil) or you can hoof it to Rice University and the bike station at Hermann Park. You can also get to the Museum District from here (there's a station by the MFAH that you can drop your bike off at) or get eats in Montrose (there's another station in the other direction right in front of Underbelly).

Houston B-Cycle is SO fun, easy and inexpensive…read more My wife and I enjoyed 24 hour access to bikes across the downtown area for only $5 (all tax and fees included) The catch is you only get a 60 minute session at a time, before having to return it to a location. But the plus side is you can literally return it to any of their locations for 1 second and then rent them again (as long as not all the bikes are rented at that location, and someone isn't waiting for a bike). If you go over the 60 minute session, It's 2 more bucks for an extra 30 minutes. Such a great addition to the area, and so much fun. Check them out next time you're in the area!

Been on a few tours with this group. Always fun with great music, as well as light hydration prior…read moreto takeoff. Spring break was crazy but the team was good at on the fly adjustments of route. It's reasonably priced and a great way to see the city.

Enjoyed a nighttime bike ride with 3rd ward tours. Allen and his team were very knowledgeable and…read moremade sure we were safe and having an amazing time every step of the way. I love how they take song requests to make the ride enjoyable for everyone.

If you're an advocate of bike safety, education, awareness and seek change in this city, I highly…read morerec you become a member of Bike Houston. (It's a far better alternative to the Critical Mass-holes - with their monthly gathering of street terror and road rage, waving fists, drinking-and-cycling, screaming at cars and yes, punching vehicles ... I've witnessed it and I am NOT a fan.) Bike Houston is a non-profit that started with a team of one, and has grown to a small staff - and yet they've accomplished a lot for this city: advocating bikes racks on all buses, bike share program, Goal Zero Fatalities campaign ... ...But there's more work to do! So join already. Membership starts as little as $20 (income based) and $40 for individuals. Membership Benefits Include: :: A growing number of discounts at local business from shops to bars. :: Discounts and special invites to BikeHouston events and merchandise. :: Voting rights at BikeHouston meetings :: Bottomline: As a member your voice is represented at city hall and beyond.

Hi I am trying to take the learn to ride classes. I've been emailing and trying to reach the phone…read morenumber on google 713 222 2453 and the one from yelp 8328192453. Unfortunately the numbers are not in service . I tried to send an email but didn't hear back. Any advise on how to reach the school? Thank you Alina

Avoid this bike rental guy like the plague. He claimed his bikes were tuned up and ready to roll,…read morebut what he really meant was they were barely held together with duct tape and prayers. I tried to adjust the seat and take it for a spin, but the gears refused to budge when I pedaled forward, though pedaling backward sounded like a symphony of chain and gear harmony. Honestly, I wish I could give this place a -5, the owner is such a scam!

No quema los bike cuh...but always carries extra parts/air pump and says he not drinking then gets…read morewasted lol

They have a nice dog park nearby! One notable con of this place the 2 times I went is the smell in…read morethe vicinity

sewage facility smells and is right next to the path for a stretch. some of the walkways along the…read moreway are unfinished with patches of missing paved path and missing sidewalks. there's a counter for how many walkers and bikers on the path for the day and year.

EaDo Bike Co has become my local bike shop for any repairs or tuneups that my bike needs. All of…read morethe staff have always been friendly and it has never been too busy on my visits here. Note that they are closed on Tuesdays and Wednesdays weekly. They don't have their own parking and there are limited spots on the street. I guess that's the point, right? Come via bike and bring your bike in so that you can get it taken care of and maybe some additional accessories for it. On my latest visit, I got the Basic tune-up package ($85) and an overhaul on the wheel hub ($35) because they noticed excessive noise on the spoke when I came in with my bike. While this does seem on the pricey side and they have other tune-up packages that are more expensive, I trust their workmanship and can walk out knowing that my bike is in the best shape and has had a comprehensive safety check. My service had about a 3-day turnaround time. I brought it in on a Thursday and they notified me on Sunday that it was complete. Do take into account that if you bring your bike in on a Sunday or Monday, this turnaround may be a little longer because of their closed days. When I received my bike, it felt good as new again and I was excited to be back on the road with it. I totally recommend EaDo Bike Co for your bike service needs. They do have bikes and accessories for sale as well. I was looking for a light to use for night riding, but the ones here were a little pricey (set for ~$150), so I opted to do some research and purchase on Amazon instead.

I walked in and walked around for about 10mins and was never greeted or offered assistance. At…read moreleast one person who walked in after me was greeted and offered assistance. So I just left. Didn't feel welcomed at all. Took my business to Ham Cycles who didn't the total opposite.