I was excited to book with this company and called to confirm some booking details before…read morecompleting checkout. During the call, I asked if I could bring a car seat on the bus, and that's when the agent informed me that children under the age of 5 are not allowed to ride their service at all--even if a parent is present. This restriction is not clearly outlined on their website, and I only discovered it because I specifically asked. Policies like this should be stated upfront so families don't waste time planning a trip they can't take. Very disappointing experience. Families with young children should be aware of this rule before trying to book.

Traveling from Houston to Dallas for business has been one of my least favorite experiences as an…read moreadult. The drive on I-45 is boring, and flying takes as long as driving, despite the short flight, with the added hassle of security checks and delays. But have I ever considered taking the bus? Yes! I have researched some companies servicing that route, but I wasn't completely convinced about how safe, comfortable, and reliable they would be. I am grateful that my coworkers recommended Vonlane, a premium bus service that operates between Houston, Dallas, Austin, and San Antonio. The service is top-notch, more comfortable than flying, and includes complimentary meals, drinks, and snacks. They have a fleet of luxury buses with amenities such as free wifi, a restroom, and spacious leather seats. The prices are comparable to cheap flights, but the experience is more "refined", more enjoyable, and certainly more productive, especially for business travel. In my two trips so far, I have had no complaints except for a delay caused by a faulty audio system, which coincided with street repairs in front of the Hyatt Regency in downtown Houston (Vonlane's terminal). Passengers had to wait in the Houston heat with no shade for 30 minutes, leaving us sweaty by the time we boarded the bus. Despite this inconvenience, overall, my experience with Vonlane has been great.

I must admit I was initially dubious of all the positive 5 star reviews BUT after taking the…read moreplunge, Samson is the real deal!! What more can you ask for when a company is: responsive, fair priced, safe & punctual? We used Samson to pick our family of 5 to take us to IAH. He texted me the day before & was at our home 10 minutes early. 7 days later picked up a family of 6, my daughter joined us & Samson didn't butt an eyelid when I texted him to make an additional stop. This is now our preferred chauffeur service. Thank you Samson!

The limo was on time, and we were kept apprized of the pick up at home and airport. I would highly…read morerecommend the use of this limo service.

I requested quotes from several Houston area black car services…read more Right from the start, Nader, was the front runner and he never let me down. He was quick to reply and came across as very professional, thoughtful, with an eye for the details and happy to help me with one of my Seattle area VIP clients. I always felt well taken care of and never had a worry once he agreed to take my long distance transfer. His rates were very competitive and fair. He managed my high priority client like it was his own. Even when we had a last minute special request and schedule alteration, Rocket Limo handled it with grace and style. If you are looking for a professional service with a personal touch, I could not recommend anyone more highly. I know I will be using Rocket for all of my clients for their Houston area travels from now on. You should, too.

Very easy and almost instant communication. Our driver Ray was waiting for us in the airport and…read morehelped us retrieve our bags and take them to the car. Our flight was late and it was after midnight when we got to the limo reception area. Ray immediately put us at ease. He was so nice and pointed out places of interest on the way to our hotel. We were very happy that Ray was the driver to pick us up and take us back to the airport at the end of our trip. Excellent value, and so much more comfortable and pleasant than ride share or taxi service. Wonderful experience! Top notch service!

Another ride to the airport with David last week and it felt like a friend was picking me up. The…read morepick up was at 2:30am from Sugar Land to IAH. David arrived before time, called me and left a voicemail to tell me that he was there but not to rush and take my time. Just like last time, smooth ride and arrived at the airport before time. Would highly recommend this company to anyone who wants a safe and reliable ride to the airport anytime of the day. Original Review: Very prompt and reliable. My driver was delayed and when I called after waiting 5 min., I was promptly taken care of at 6am in the morning. They sent another driver (1st driver got rear ended!) right away and the wait wasn't much. David was kind and very nice and made it to the airport before time.

I've called this place with no luck a few times and left messages for the last 4days with no…read moreresponse or call back. Was looking for a service closer to home. The two stars is for the lack of response to customers. Seems like a trend by these reviews.

Excellent! Tour! Our first time in Houston Texas and Alan definitely showed us a great time with…read morehis wealth of information about the city. You could feel the proudness that he has for his city. So many nuggets and surprises in Houston. We are ready to plan a return trip to go to some of the many interesting places that are here! Highly recommend this tour!

Allen was my driver and he was incredible. He was professional, intelligent, courteous, and…read moreaccommodating. I can't wait to bring back friends and family to do it all over again. I also did some fact checking and he was spot on with his knowledge of Houston. He has a wealth of information about the city and state he loves. A true Texan with a great sense of pride which is so refresing when you come from a city that has so much anger... PDX. THANK YOU ALLEN! PS. Book directly with the business and not a third party... it's way less confusing.

This is the worst place on planet. They changed my departure time from 9 30 morning to 1 30 PM. Its…read morealmost 2 PM and I am still waiting.

The worst service I ever had with a bus company. They send…read moreme to the wrong destination, and they over sold tickets. The day I traveled with them, there were over 300 people waiting to be transfer to another bus with no seats available. I asked for my money back because they changed my route without my consent, and El Expreso dined my refund and I even had to pay to get back home and I had to cancel my trip.

I can't get anyone to call me back. I heard thru one of the contract drivers that they had closed,…read morebut the owner didn't bother to contact me directly. On Tuesday (1/18) I was waiting for dialysis ride, no one showed up or called. I called, email, texted, left voice message, tried to book online, ..... nothing. And they just drafted their monthly subscription fee just a day ago! Someone please help. update : they refunded recent draft. Not sure what to think because I wasn't made aware that my subscription would be cancelled. I am an elderly person, dependent on their services to get me to dialysis.

We've been using Medbridge for a few weeks now for several appointments for my dad, and they are…read moregreat!! They are the third transport company we've tried and without a doubt, the best! We have had to make a lot of changes and schedule a lot of appointments are they are always on top of it, kind, and on time. I can't tell you how much I appreciate this. They also are the only company we've used that sends email confirmations (which I really appreciate) and has an online appointment portal which is also great!! I would definitely recommend Medbridge for your loved ones!!

I have never used this company but I tried this company to go from Cypress to Airport( IAH). Carlos…read morewas great to deal with and the price was fair (similar to another company). Carlos sent me Ron and he was great. They were both friendly and honest. Yes I would use them again.

From the owner: C-LOS Transportation has been redefining luxury transportation for seven years, offering an…read moreimpressive fleet that includes sedans, SUVs, sprinter vans, and party buses. Specializing in both corporate, special events, and private transportation, C-LOS Transportation ensures a seamless travel experience for events, airport transfers, and point-to-point journeys. With a commitment to excellence and customer satisfaction, they provide personalized services tailored to meet the unique needs of each client. Their professional chauffeurs are trained to deliver top-notch service, ensuring safety, punctuality, and a smooth ride. Whether it's a high-profile corporate event, a lavish party, or a simple airport run, C-LOS Transportation is the go-to choice for those seeking reliable, stylish, and comfortable transportation solutions. Their dedication to maintaining a pristine fleet and exceptional service standards has made them a trusted name in luxury transportation.

For business I deal with local companies on a daily basis and I have to say, I had an amazing…read moreexperience with this company. Very great with communication, on time, very clear on pricing and complete transparency. I don't see that very often when I'm using a company for the first time, so receiving that high of customer service I definitely recommend this company to anyone looking for transportation. I absolutely loved doing business here. Thank you guys for the service. TIffanys Xpress

From the owner: We provide wheelchair accessible transportation to those in need to get to their destination…read moresafely. We also provide ambulatory transportation as well. Our team has over 10 years of experience and is ready to serve our community!

I am amazed at the tunnel system. very convenient to avoid the ugly weather. Can be quite busy as…read morewell especially during weekday. So many people here for lunch. There is a food court at one end. Lots of good food. Heard the entire tunnel is like 7 miles long. I am amazed.

This is a short clean tunnel. I do not know about the other phone carriers but if you have verizon…read moreit is very very difficult to get a signal in this tunnel.