I have heard about B Cycle and occasionally seen the bike racks in the downtown area but never had…read morea reason to use them. This past weekend I found a reason. I rented a bike from a stand next to City Hall to ride around the Buffalo Bayou area and some parts of downtown. This was such an easy process. You go up to the kiosk and touch the screen to wake the machine up. You purchase a 24 hour pass for $5 using a credit card. Then your first 60 minutes of rental is free. You can extend the free use of the bike by checking it back in to ANY kiosk before your original 60 minute period ends and then immediately checking it back out for a new 60 minute period. In other words by paying $5 for the 24 hour pass that can be your only cost to rent a bike. If you go over your 60 minute period they charge you $2 for every extra 30 minutes. Very affordable! The bikes come with a basket on the front to stow gear. They have 3 speeds and have an adjustable seat and attached bike lock. I found the seat to be adequate in comfort. The bike lock is very handy when you stop somewhere and want to secure your bike like I did when I had lunch. The brakes and gear shifts worked well also. On the bike is listed Houston B Cycles' customer service number to call if you have any questions or maintenance issues. I recommend downloading the B Cycle app on your smartphone. The app does many things to help with your rental. Primarily, it gives you the locations of every bike rack kiosk in your city as B Cycle is located in several cities in the US. Not only does it show you where every kiosk is located, it also shows you in real time how many bikes are available at that kiosk and also how many empty stalls are open for you to return your bike to. Remember you don't have to return your bike to the kiosk you rented it from BUT you have to return your bike to a kiosk that has an empty stall. That's where the app can really be helpful. Usually every kiosk will have an empty stall for you to return your bike. I give B Cycle 5 stars because it is so easy to use and so affordable. Whether you use it for pleasure or your personal transportation needs its convenience cannot be overstated.

i have been getting charged on a daily but yet the damn bikes were returned 4 days ago...no one has…read morereturned my call or email, spoke with someone one day but yet still getting charged 2 days later per freakn day.fix the damn problem and call ppl back or return emails and money. horibble customer service!!!

I was really excited to use these bikes with a friend until the ones at this location just didn't…read morecome out for me. It ate up $6 from me (since I tried again). I tried calling the Houston B-Cycle number but their office wasn't open...tried again on Monday during their hours and they were too busy.

From the owner: We operate Houston's premier bike sharing system. With stations and bikes throughout Central…read moreHouston, we offer an affordable, healthy, sustainable, and FUN transportation option for anyone in the city!

Very, Very Disappointing Experience:…read more -1/17/21 rented 3 bikes from B-cycle Houston. -APP did not work on any of our three phones otherwise, we would have joined as "members". I was able to get to the section on pricing but could go no further. I do remember monthly membership is $13.00 (unlimited trips) and that the yearly membership is $79 (unlimited trips). -Rented 3 bikes around 1 pm. (1/17/21), returned them the next day around 10 am. (1/18/21). -On 1/18/21 checked my acct. and there were 3 charges for $3.24. -Checked my acct several days later and noticed a $278.64 and $150.00 charge from Houston Bike Share (713-865-3622). -It was the weekend but I called and left a message that I was concerned about the charges. Business hours are Monday through Friday and could not reach anyone. -Monday the 25th I called again and spoke to a young lady (cannot remember her name, but she did say she had gotten my message). -I asked her why I was charged those amounts ($278.64), she responded that I had the bikes for a very long time and that was the charge and that the bikes are only for short time (30 minutes) usage. -I asked her about the $150 charge and she told me it was because one of the bikes was stolen. I explained that we returned all 3 bikes and that I was just visiting Houston for the weekend and lived in Florida. -After explaining that I didn't steal one of their bikes, the pricing is very confusing, the APP didn't work, the displays at the kiosks were so scratched up that it was difficult to even see what was required to type in, the first two kiosks did not have dock numbers on them and we had to go to 3 different kiosks to rent the bikes because the first 2 didn't work (other people trying to rent bikes at these kiosks were having difficulties as well), she told me that she would speak to her supervisor. -When she returned she said that she didn't understand why I was confused about the pricing: "it is displayed on the kiosks and bikes" (the signage on all three of the kiosks was unintelligible or not visible), "you could have used the APP" (I explained again, that the APP did not work on any of our phones), "you could have called" (bikes were rented on a Sunday, business hours are M-F), or "you could have checked the website" (by the time we made it to the third kiosk, we were just happy that we were able to find a kiosk that worked by this time). -After listening to her give me all the options I could have pursued had I been thinking properly, I again disputed the charges. She told me that the charges are what they are and that I had signed the "company waiver" (?) and I was responsible for those charges. -I responded, "so basically there is nothing that can be done and, is it not possible for her to consider all a misunderstanding?" Her response was, "that's correct, nothing can be done and no flexibility". -I asked her again about the "stolen bike" charge and she said that the bike was never returned (which is incorrect, all 3 bikes were returned to the kiosk adjacent to the Common Bond in Montrose) so I would be charged for that as well. I told her that we returned all three bikes to the same kiosk and made sure that they were all locked in. -She told me that 1 of the bikes was not showing up in the system as returned so I was responsible for that charge as well. So, all in charge was $428.64 for three bikes for about 21-hours. If the APP had been working, we would have joined as members and paid $39 total. I take responsibility for not understanding the charges but, we returned all three bikes. I am a teacher, my brother is a commercial real estate developer and my sister-in-law is a very successful business owner. In no reasonable scenario would we have ever stolen one of the bikes...doesn't make any sense at all. As a visitor to Houston, I would have hoped that B-cycle would have been more understanding. I feel like I have been taken advantage of and this leaves a very bad taste in my mouth for a visit to your city that was otherwise delightful.

Planned a Sunday afternoon using the bikes which was spoilt due the various bike stations not…read moreworking properly. Problems encountered including the screen at the station being unresponsive, dead screen and card reader not working. I had the same problems the week before using different bike stations. It seems that there is no maintenance being done and emails to Houstonbcycle reporting problems go unanswered.

Excellent station, though quite a few of the bike's were in various states of disrepair. They were…read moreprobably all still usable, but there were too many scruffed up handlebars, beat up pedals, questionable air pressure... I love this service and wish they had stations in the Galleria area.

Houston B-Cycle is SO fun, easy and inexpensive…read more My wife and I enjoyed 24 hour access to bikes across the downtown area for only $5 (all tax and fees included) The catch is you only get a 60 minute session at a time, before having to return it to a location. But the plus side is you can literally return it to any of their locations for 1 second and then rent them again (as long as not all the bikes are rented at that location, and someone isn't waiting for a bike). If you go over the 60 minute session, It's 2 more bucks for an extra 30 minutes. Such a great addition to the area, and so much fun. Check them out next time you're in the area!

Horrible customer service we called ahead they told us to come in and then when we got there lied…read moreand said they did not have any bikes available

Why 4 stars? Because I really enjoyed seeing this side of Houston…read more --- --- --- Since moving back to the Houston area nearly a year and a half ago, I've remained as unimpressed as I was during my first 22 years here. The cost of living and weather are great, but we much preferred our time living in Tampa. One reason is the beauty, or lack thereof when driving on most interstates. Billboards, car dealerships and businesses stacked on top of businesses are basically all that one sees. What does all of that have to do with Bike Barn Bayou Rental? Well, my friend was coming to visit Houston for the first time and I wanted to showcase the city in the best way that I could. Since I know he loves cycling, I figured that would be pretty ideal, and it ended up really working out! I called ahead since I'd never been here before and was told that there were plenty of bikes available to rent and that I could just show up. A couple of hours later, we arrived and the process was pretty easy. We filled out waivers and were given a quick explanation of where the trail would take us, and then we headed out. We had the bikes for 2 hours, but completed the entire main trail in about 30 minutes. I stopped back in the shop to ask where else they would recommend we ride, but I also requested a new bike. Every time I downshifted below the highest gear, the chain would consistently pop whenever I'd push slightly harder than normal. I was given an alternate bike and suggestions on where to ride next, which was great. But unfortunately, the new bike had the exact same problem. I sucked it up and just dealt with the chain popping, but it was definitely annoying. However, the overall experience was still a great one, as I was able to see a ton of Houston from an angle I'd never experienced before. The entire ride along the Buffalo Bayou was great, but also, we ended up riding all through downtown and came across some cool parks and other really nice spots. It helped give me an appreciation for Houston that I've definitely never had before. So thanks, BBBR!

Been on a few tours with this group. Always fun with great music, as well as light hydration prior…read moreto takeoff. Spring break was crazy but the team was good at on the fly adjustments of route. It's reasonably priced and a great way to see the city.

Enjoyed a nighttime bike ride with 3rd ward tours. Allen and his team were very knowledgeable and…read moremade sure we were safe and having an amazing time every step of the way. I love how they take song requests to make the ride enjoyable for everyone.

If you're an advocate of bike safety, education, awareness and seek change in this city, I highly…read morerec you become a member of Bike Houston. (It's a far better alternative to the Critical Mass-holes - with their monthly gathering of street terror and road rage, waving fists, drinking-and-cycling, screaming at cars and yes, punching vehicles ... I've witnessed it and I am NOT a fan.) Bike Houston is a non-profit that started with a team of one, and has grown to a small staff - and yet they've accomplished a lot for this city: advocating bikes racks on all buses, bike share program, Goal Zero Fatalities campaign ... ...But there's more work to do! So join already. Membership starts as little as $20 (income based) and $40 for individuals. Membership Benefits Include: :: A growing number of discounts at local business from shops to bars. :: Discounts and special invites to BikeHouston events and merchandise. :: Voting rights at BikeHouston meetings :: Bottomline: As a member your voice is represented at city hall and beyond.

Hi I am trying to take the learn to ride classes. I've been emailing and trying to reach the phone…read morenumber on google 713 222 2453 and the one from yelp 8328192453. Unfortunately the numbers are not in service . I tried to send an email but didn't hear back. Any advise on how to reach the school? Thank you Alina

I really should give one star. If you have ever written a decent bike or on a nice bike you will…read morenot be a fan of these crap bikes. They are extremely heavy for one, probably about 50 pounds. Also they are just simply awkward and not fun to ride. My shoe kept on hitting the basket in the back. I am not a fan of these bikes whatsoever. Next time I'll just bring my trek or my specialized. These bikes really sucked. Oddly enough I think these are made by track, I get it they have to be heavy duty and heavy construction so they can last a long time but for me they were not fun to drive at all. I am not a fan of this bike. Do yourself a favor and just buy a legit bike and bring it with you. Also I remember back in the day these are like five dollars for the entire day now it's like three dollars for 30 minutes. Not a fan at all of their pricing because the bikes are just simply not fun to drive.

I am here several times a week renting bikes with my guests. This has to be the busiest Bcycle bike…read morestation in Houston. Maybe I would like to believe that! But Bcycle is such a well run operation. They work so hard and will do everything they can to assist your needs. I have called them to let them know I was overcharged before and they have adjusted my account. I have called them to request bikes for my guests because the station was out of bikes, they have sent a van with 3-4 more rentals. I have called and asked them to please reset the machine at the station because it wasn't functioning and they've done that as well. They are so professional and such a great team. Once I went to visit them I realized they have such a small crew handling the stations all over the city and doing all the operations, I was completely impressed! They are a non-profit organization and basically use the bike rental fees to keep up the bike maintenance etc. They are such a solid crew. I've also seen them working their booth at events and festivals. These guys deserve a raise for all do! There's electric bikes and art bikes now to bring some variety to the bike stations. It's one valuable way to positively impact our city towards cleaner air and becoming environmentally conscious. Houston is always behind but Bcycle is creating jobs and putting us one step in the right direction.

They do great work at a great price in a timely manner. They put together my new Cannondal…read moreSupersix bike from the dealer that was shipped to me in a box.

Fast and efficient service!!! The technician was knowledgeable and kind. THANK YOU!! Small "garage"…read moreright on Rice University's campus.

Riding Vonlane was OUTSTANDING! The coach staff were top notch . Everyone was so courteous and…read morefriendly. The seats are so comfortable. The meals and snacks were great. Vonlane is first class all the way!

I was excited to book with this company and called to confirm some booking details before…read morecompleting checkout. During the call, I asked if I could bring a car seat on the bus, and that's when the agent informed me that children under the age of 5 are not allowed to ride their service at all--even if a parent is present. This restriction is not clearly outlined on their website, and I only discovered it because I specifically asked. Policies like this should be stated upfront so families don't waste time planning a trip they can't take. Very disappointing experience. Families with young children should be aware of this rule before trying to book.