Waited 1 hrs 30 minutes while they tried to find a driver. Waited an additional 20 minutes for a…read moredriver they finally found that was supposed to have come to my home address within "9 minutes." Missed two appts because they couldn't "locate a driver." Very unreliable business. My Advice: if you have car trouble, call someone else for a ride ... don't call Pasadena Taxi.

Drivers being on time and acting not so rude to their customers,piss poor employees. Waited for 2…read morehours for a ride.get your crap together

great service and a great person used in Aug.2024 pasadena to IAH 3am them picked me up 14 days…read morelater at IAH at 2am! Great price for such bad hours a such a nice and great guy Johnny Garcia owner. Use him you will not be disappointed Mackie Caves

This limo service was used as part of a funeral package, booked through the mortuary. Just want to…read moreshout out the Persian driver(sorry didn't get his name), who extremely accommodating and helpful. There were 12 of us and he went above and beyond in assisting each whenever entering and exiting the vehicle, including actually lifting the two elderly ladies in our party. All while remaining friendly and engaging. We couldn't have asked for a better driver to attend to our needs.

We've been using them for a week and it has been fantastic! They provide door to door service for…read moremy father to go to dialysis. They are responsive, professional and on time. Would highly recommend!

From the owner: Our business specializes in providing quality, personalized, cost-efficient, door-to-door…read moretransportation services. We have specialized pricing for customers with recurring transportation needs such as dialysis, chemotherapy/radiation, and outpatient therapy services. We also offer Transport Assistants who are available to attend clinical appointments with clients who require physical support or have memory loss. We don't just support the patient, we support families!

Uber does okay with Houston! It's working out between the new technology of ride hailing apps and…read morethe old Taxi system. Uber generally gets me to where I wanna go in Houston for relatively cheap, considering the sheer size of this city. There always seem to be people available nearby and have never had to wait more than 15 minutes for a ride or so. Prices are going up. It seems like the drivers are getting pinched more and more. The drivers are often interesting people. You don't really know who you're going to get- it's fun chatting them up, but some just wanna be left alone. I wish there was a setting in the app to let you or the driver know if the other person would rather be left alone. This city is big, that you have to watch it- going from, say, NRG stadium, to the Woodlands could be an expensive endeavor.

Uber markets itself as a beacon of speed, convenience, and innovation, but beneath the glossy…read moreveneer lies a stark truth: the people who move riders and revenue--the drivers--are bearing an unsustainable cost. The current economic model props up a tech platform at the expense of the very workers who provide the service. It is time to reframe ridesharing as a fair marketplace where drivers earn a livable wage after expenses, with transparent economics, reasonable protections, and a path to collective bargaining. First, the present takings are untenable. Drivers frequently report that after platform fees, service charges, surge pricing adjustments, tips, and other pass-through costs, their take-home pay dwindles well below what justifies the hours spent behind the wheel. Uber and similar platforms may tout transparency, but the reality is that hidden surcharges and opaque fare calculations erode the share that should rightly belong to the driver. In many markets, deductions routinely approach or exceed 50 percent of gross rideshare revenue, leaving drivers negotiating margins that barely cover fuel, maintenance, insurance, depreciation, and taxes. This is not a fair marketplace; it is a system that rewards scale and data science while penalizing the very workers who perform the essential labor. Second, the cost of living in the United States compounds this problem. In urban centers where ridesharing is most prevalent, housing, healthcare, insurance, vehicle costs, and fuel are expensive, and these costs climbing year after year. For many drivers, rideshare income is not a supplemental wage but a principal source of income for households. When earnings fail to meet a livable standard, families face stress, debt, and precarious financial stability. The oft-touted "flexibility" of ridesharing comes at a steep price: long hours behind the wheel, relentless vehicle wear and tear, and income volatility that makes budgeting nearly impossible. This isn't a corporate victory--it's a social and economic failure that undervalues the essential role drivers play in moving people, commerce, and communities. Third, the path forward must center drivers as stakeholders, not disposable inputs. The evidence is clear: sustainable, long-term viability for ridesharing requires fair compensation, predictable earnings, and robust protections. A credible solution will involve robust collective action--whether through traditional unions, modern labor coalitions, or worker-owned cooperative models--that can negotiate for fair minimum earnings after expenses, transparent and auditable fare splits, and stable incentives that reduce income volatility. If formal unionization remains challenging in the near term, drivers can still pursue coalitions to negotiate better terms, or explore cooperative platforms that share profits more equitably. An ecosystem that privileges the driver's welfare--while maintaining safety, quality, and reliability for customers--creates a healthier business model for all parties. Fourth, there is a viable pathway to reducing unnecessary platform margins without sacrificing safety and service quality. A system that enables direct driver-to-customer communication could, in theory, reduce commission costs, but it must be designed to preserve safety, payment integrity, and regulatory compliance. Practical avenues include a driver-to-customer marketplace with transparent, flat-rate fees and strong safety protocols; a driver-network feature within existing booking apps that allows opt-in cooperative pricing with clear indicators of reliability; and independent contractor arrangements that empower drivers to set boundaries and negotiate terms collectively. The objective is not to isolate drivers from customers but to create a fairer intermediary framework where value is shared rather than siphoned away. Finally, if Uber remains a U.S.-based company, it bears a responsibility to reflect the living costs and wage standards of American workers. A fair-pay framework must acknowledge the true cost of living in major markets, ensuring a livable wage after expenses, along with benefits and long-term financial security. The path forward should include transparent accounting of earnings and deductions, meaningful channels for collective bargaining and worker representation, and substantive investments in driver welfare--such as fuel efficiency programs, maintenance support, insurance subsidies, and safety enhancements. An ethical, sustainable rideshare model would not merely chase growth metrics or investor returns; it would recognize the indispensable contribution of drivers and reward them with a decent living wage.

We used Top Tier for 3 separate reserved trips last week for our Easter vacation. Hobby Airport to…read moreour hotel, hotel to Royal Caribbean port for our cruise and again at cruise port for pick up when our cruise ended. They were always there waiting for us and we had no stress about our transportation. It was important because we had 3 adults and 2 small kids who needed booster seats included. I highly recommend this company.

Betty was amazing and super professional! I even left my husband's clothes at the dry cleaners and…read moreshe even made it part of our stop before the airport to pick it up. The truck was nice and spacious! They were prompt on pick up and drop off! I would 1,000 percent use them again!

Shelly was awesome. She was right where we needed her to be and got us to our destination safely…read moreand comfortably. Thanks, Shelly!!

Great service, safe driver, impeccable and unforgettable, goes out of her way to please.read more

The Wave is a great service and if you're looking for a good time, call them instead of Uber…read more I started taking The Wave after I was introduced to it by a friend who went out multiple times a week and he had the membership so it was a great value. For $15 per person, you get an "All-Access" wristband which gives you unlimited rides all night. This is cheaper than a cab and if you plan on going to multiple places, cheaper than Uber. The Wave allows you to bring alcohol on-board so you can pre-game a little bit before you arrive at your destination. This is great if you have a large group of people because it really gets the party going. Riding this around closing time is a treat even if it takes a long time to get home, depending on the number of pick-ups/ drop offs the driver has to make. Drunk people dancing on stripper poles tends to be the highlight! The Wave can be reserved and has a small bar to store booze if you choose this option. I love The Wave!

The driver picked me up at a bar near my home (Eado area) where we parked at a meter for free and…read moredrove my date and me to minute maid for a concert. They picked us back up very near the venue and both rides we were riding with one other couple. Although this distance was not far, the total was $20 and parking for the event closer to minute maid was $60-$80. We had pit passes for the show and were standing most of the time. I was not feeling like walking and the wave couldn't have been a better solution. I secured our reservation on the phone and the vans were nice, clean, and comfortable.

Quote process was easy and transparent. Prompt, professional conversation to arrange pickup at the…read moreairport. I knew the name of my driver, a number to contact him, and what car he drove and the license plate. I felt completely relaxed and safe through the whole process and the ride itself. Fabricio was my driver and he is very polite and professional. I appreciate that they track the flight and I didn't have to wait long after my flight arrived. The car was clean and maintained. I will be booking again.

Frank has made sure we've had a comfortable ride to and from IAH many times. He's always there on…read moretime, easily makes adjustments when flights mess up and has even been there last minute when our originally planned pick up method (the husband who can't drive at night) does not go as planned. TownCar2Fly was recommended by friends who used their services and thru the years we've been using them, its grown to feel like we're being greeted by a long lost friend when we see Frank waiting to take us home.