Waited 1 hrs 30 minutes while they tried to find a driver. Waited an additional 20 minutes for a…read moredriver they finally found that was supposed to have come to my home address within "9 minutes." Missed two appts because they couldn't "locate a driver." Very unreliable business. My Advice: if you have car trouble, call someone else for a ride ... don't call Pasadena Taxi.

Drivers being on time and acting not so rude to their customers,piss poor employees. Waited for 2…read morehours for a ride.get your crap together

I've called this place with no luck a few times and left messages for the last 4days with no…read moreresponse or call back. Was looking for a service closer to home. The two stars is for the lack of response to customers. Seems like a trend by these reviews.

So I'm running late for the airport and my son still isn't back with my car. So I google taxi's…read moreand Aaron's popped up with stellar reviews. I called and the guy that answered was kind and understood my situation. 20 minutes later, I was on my way to the airport. The car was clean and smelled fresh. He asked what I would prefer to listen to and accommodated my musical request. I will be using them on ny return trip. This was one of the most pleasant and stress free rides I've taken

If I could rate a 0 I would!! I only used this service from the google reviews!!! First off he…read moreasked me to sit in the front seat, I thought that was weird, but OK.. Then when he realized he was taking me to a strip club and I was a dancer, he cursed freely in his conversation to me. I was shock and surprised how unprofessional he was. There is nothing I hate more than to be treated unprofessionally just because I'm a dancer!!! Respect me!! I'm a paying customer!! Would you have talk to me in that manner if I was a lawyer, that he was taking to work!! I don't think so !!So then he gossip about all the clubs and management and I did not care!!! Meanwhile, he first started with a sweet compliment that I was beautiful but made sure to end it that what he would do to my body!! After he just gossiped about a former manager catching a sexual harassment charge from an old club I worked at.. Even as I'm writing this I can't believe it!! Then while we're driving he gets a call from another customer and then tells the customer going to take him 50 minutes cause he's dropping a stripper off at a strip club!!! I was so PISSED OFF!! Talking about Disrespect, what happened to privacy?? And then his vulgar language!!! Come On!!! So that's not nothing compared to what happened last!!! He then tells me that he needs drop me off across the street from my job because he's banned from the premises!!! WTH!! I said No I'm a paying customer you better drop me off at the establishment parking lot I told you you were taking me to before you picked me up!! What are you thinking I never would've took this Ride if I knew that!! So he said ok but asked if it can be on the side, I was like if you don't drop me off at my job I'm not paying for this ride!! Not only was this man completely unprofessional and I mean completely unprofessional, I dreaded the ride I wish I never called!! Uber here I come!! Also the fare was 26$ for a 12 mile trip, compared to the 14$ for the same trip with UBER. (minus the horrible language and the fact that catch a ride wanted to drop me off across the street from my destination because he was banned) *FYI, he was only too happy to tell me that he was banned because he went in and threatened beating up the owner of the club I was going to!!!* UBER forgive me for the one time I tried someone new!!! UBER HERE I COME!! **Side Note** I am an actual person and not a competitor!! I posted this on the Google review and the owner responded that I was a paid competitor and if I wasn't one that I'm a dancer, therefore I'm less credible which is totally discriminative, rude and false!! Because I'm a dancer doesn't mean I'm a liar or a piece of meat!! I was shocked when the owners response was to be cruel and not to investigate !!! He didn't accept any responsibility, did not show any concern, but instead completely insulted me, suggested that they never picked me up, and tried to demean my character!! I contacted an attorney due to the experience!! This is a real review and completely TRUE!! I posted pictures of my call log and the card that the driver gave me!! The first 2 minute call was for the order and then the 12 seconds call was when he called that he was outside!! I've posted reviews about several restaurants for years and only speak highly of them. I'm giving this company a negative review because this was my actual experience and they deserved it!!

From the owner: Simply put, we're here when you need a ride, whether looking for designated driver service to/from…read morean event, food delivery or messenger service, or reliable and exclusive airport transportation, we're here for you. Contact us for any immediate transport need -- we'll provide a quick, affordable quote over the phone, and be there fast. You can also schedule transportation in advance, give us a call to discuss!

Friendly local small business with great drivers at a fair price.read more

This is a local neighborhood taxi service that has saved my behind more times than I can count…read more They have personable drivers and an owner who truly cares about your experience.

Quote process was easy and transparent. Prompt, professional conversation to arrange pickup at the…read moreairport. I knew the name of my driver, a number to contact him, and what car he drove and the license plate. I felt completely relaxed and safe through the whole process and the ride itself. Fabricio was my driver and he is very polite and professional. I appreciate that they track the flight and I didn't have to wait long after my flight arrived. The car was clean and maintained. I will be booking again.

Frank has made sure we've had a comfortable ride to and from IAH many times. He's always there on…read moretime, easily makes adjustments when flights mess up and has even been there last minute when our originally planned pick up method (the husband who can't drive at night) does not go as planned. TownCar2Fly was recommended by friends who used their services and thru the years we've been using them, its grown to feel like we're being greeted by a long lost friend when we see Frank waiting to take us home.

The Wave is a great service and if you're looking for a good time, call them instead of Uber…read more I started taking The Wave after I was introduced to it by a friend who went out multiple times a week and he had the membership so it was a great value. For $15 per person, you get an "All-Access" wristband which gives you unlimited rides all night. This is cheaper than a cab and if you plan on going to multiple places, cheaper than Uber. The Wave allows you to bring alcohol on-board so you can pre-game a little bit before you arrive at your destination. This is great if you have a large group of people because it really gets the party going. Riding this around closing time is a treat even if it takes a long time to get home, depending on the number of pick-ups/ drop offs the driver has to make. Drunk people dancing on stripper poles tends to be the highlight! The Wave can be reserved and has a small bar to store booze if you choose this option. I love The Wave!

The driver picked me up at a bar near my home (Eado area) where we parked at a meter for free and…read moredrove my date and me to minute maid for a concert. They picked us back up very near the venue and both rides we were riding with one other couple. Although this distance was not far, the total was $20 and parking for the event closer to minute maid was $60-$80. We had pit passes for the show and were standing most of the time. I was not feeling like walking and the wave couldn't have been a better solution. I secured our reservation on the phone and the vans were nice, clean, and comfortable.

Wanted to schedule a one-way taxi ride for tomorrow morning…read more After saying the starting address I was hung up on. I thought maybe it was an issue with my cell but all attempts over the next hour to call back went directly to voicemail. If you don't want to take jobs from southeast Houston, say so and wind down the call. Don't hang up on customers then blacklist their number. Incredibly unprofessional!

Answers the call at abnormal hours (i.e. 4am) and communicates if there is an issue. They were…read moresending one cab and it broke down but they let me know right away and still got me where I needed to go on time. Plus hey used Waze to let me know when driver was going to arrive so I wasn't kept guessing. I am an official fan now and happy to write their first review.

Uber does okay with Houston! It's working out between the new technology of ride hailing apps and…read morethe old Taxi system. Uber generally gets me to where I wanna go in Houston for relatively cheap, considering the sheer size of this city. There always seem to be people available nearby and have never had to wait more than 15 minutes for a ride or so. Prices are going up. It seems like the drivers are getting pinched more and more. The drivers are often interesting people. You don't really know who you're going to get- it's fun chatting them up, but some just wanna be left alone. I wish there was a setting in the app to let you or the driver know if the other person would rather be left alone. This city is big, that you have to watch it- going from, say, NRG stadium, to the Woodlands could be an expensive endeavor.

Uber markets itself as a beacon of speed, convenience, and innovation, but beneath the glossy…read moreveneer lies a stark truth: the people who move riders and revenue--the drivers--are bearing an unsustainable cost. The current economic model props up a tech platform at the expense of the very workers who provide the service. It is time to reframe ridesharing as a fair marketplace where drivers earn a livable wage after expenses, with transparent economics, reasonable protections, and a path to collective bargaining. First, the present takings are untenable. Drivers frequently report that after platform fees, service charges, surge pricing adjustments, tips, and other pass-through costs, their take-home pay dwindles well below what justifies the hours spent behind the wheel. Uber and similar platforms may tout transparency, but the reality is that hidden surcharges and opaque fare calculations erode the share that should rightly belong to the driver. In many markets, deductions routinely approach or exceed 50 percent of gross rideshare revenue, leaving drivers negotiating margins that barely cover fuel, maintenance, insurance, depreciation, and taxes. This is not a fair marketplace; it is a system that rewards scale and data science while penalizing the very workers who perform the essential labor. Second, the cost of living in the United States compounds this problem. In urban centers where ridesharing is most prevalent, housing, healthcare, insurance, vehicle costs, and fuel are expensive, and these costs climbing year after year. For many drivers, rideshare income is not a supplemental wage but a principal source of income for households. When earnings fail to meet a livable standard, families face stress, debt, and precarious financial stability. The oft-touted "flexibility" of ridesharing comes at a steep price: long hours behind the wheel, relentless vehicle wear and tear, and income volatility that makes budgeting nearly impossible. This isn't a corporate victory--it's a social and economic failure that undervalues the essential role drivers play in moving people, commerce, and communities. Third, the path forward must center drivers as stakeholders, not disposable inputs. The evidence is clear: sustainable, long-term viability for ridesharing requires fair compensation, predictable earnings, and robust protections. A credible solution will involve robust collective action--whether through traditional unions, modern labor coalitions, or worker-owned cooperative models--that can negotiate for fair minimum earnings after expenses, transparent and auditable fare splits, and stable incentives that reduce income volatility. If formal unionization remains challenging in the near term, drivers can still pursue coalitions to negotiate better terms, or explore cooperative platforms that share profits more equitably. An ecosystem that privileges the driver's welfare--while maintaining safety, quality, and reliability for customers--creates a healthier business model for all parties. Fourth, there is a viable pathway to reducing unnecessary platform margins without sacrificing safety and service quality. A system that enables direct driver-to-customer communication could, in theory, reduce commission costs, but it must be designed to preserve safety, payment integrity, and regulatory compliance. Practical avenues include a driver-to-customer marketplace with transparent, flat-rate fees and strong safety protocols; a driver-network feature within existing booking apps that allows opt-in cooperative pricing with clear indicators of reliability; and independent contractor arrangements that empower drivers to set boundaries and negotiate terms collectively. The objective is not to isolate drivers from customers but to create a fairer intermediary framework where value is shared rather than siphoned away. Finally, if Uber remains a U.S.-based company, it bears a responsibility to reflect the living costs and wage standards of American workers. A fair-pay framework must acknowledge the true cost of living in major markets, ensuring a livable wage after expenses, along with benefits and long-term financial security. The path forward should include transparent accounting of earnings and deductions, meaningful channels for collective bargaining and worker representation, and substantive investments in driver welfare--such as fuel efficiency programs, maintenance support, insurance subsidies, and safety enhancements. An ethical, sustainable rideshare model would not merely chase growth metrics or investor returns; it would recognize the indispensable contribution of drivers and reward them with a decent living wage.

These guys were great. We called Saturday afternoon and made a reservation for 8 people (two cabs)…read moreto be picked up at 3:00 pm and be taken into downtown Galveston. They were timely and polite. We were able to text them what time we wanted to be picked back up. They were super easy to coordinate with. Nice guys. Will definitely use them again in the future.

From the owner: Galveston Cabs is Locally owned and operated serving the entire Galveston County area. We also…read moreprovide Museum tours, Shopping at Tanger and Bay Brook Malls, NASA tours, Cruise ships and more. As a Galveston native you can count on us to provide the best tour services in Galveston County along with daily shopping and other needs. Call us today.