Craig is an extremely honest and trustworthy person. I come from a family of mechanic's, but we're…read morenew to the area and you know how it is with family? You hate to bug them! I'm so happy I chose to come to Integrity. Craig communicated with me every step of the way and the repairs were done on time and lower than the estimate! Don't be afraid to bring your auto here!

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

This is a small, family-run business. They are friendly (not pushy at all), and it definitely…read moredoesn't have the feeling of going to a big tire shop. Since I moved to Channahon, I have taken five vehicles here over the years, and the quality of service and price has always been right. I have had everything done from oil changes to new sets of tires. I was always provided with multiple options for new tires - different brands and ratings. Sometimes they are in stock, and other times, they could get the tires the next day. They have even picked my car up at home and dropped it back off - something I really didn't expect, which was a bonus. Make sure you call ahead and schedule an appointment because you can't always get in the same day.

Very nice people. Honest. They only did the work necessary and charged fair prices. The service…read morewas fast too. We will go there again.

These are the very best people to take your car/truck to for repairs. They are honest, upfront and…read morewill do nothing to your vehicle until they call you, explain the repairs you need, tell you what it will cost, and you approve the repairs. I've had them work on my car and truck several times and have never been dissatisfied with their work. The work is excellent, top notch repairs and it's done right the first time. You'll never have to bring your car back for the same thing because it's done right the first time. Kevin is an absolute gentleman. You don't understand what he's going to do, or has done to your car? Ask him and he'll take all the time in the world to make sure you know exactly what he's doing and why it has to be done. Do yourself a favor. Next time your car/truck needs repair and you don't want the aggravation or high prices of taking it back to a dealer, take it to Morris Tire and Alignment. You will not be sorry you did and I guarantee you'll become a regular customer.

Quality of work, communication, efficiency, customer service wasn't bad but it doesn't make up the…read morefirst three.

AAA dispatched McCoy to tow my car when it wouldn't start today. I've had McCoy tow my cars a few…read moretimes over the years, always providing friendly, helpful service. My experience today was no different! The service person was pleasant, figured out the problem and got me towed home where I could fix the problem. I appreciated his professionalism and , at the same time, his friendly nature.

If I could give ZERO stars, I absolutely would…read more McCoy Services is a complete disgrace to customer service. I do service dispatch for a living, and I would never speak to someone in need the way their dispatcher spoke to me. The woman on the phone was shockingly rude -- talking over me, blaming my insurance for "lying," giving attitude when I simply asked for an update, and acting annoyed that I even needed help. I genuinely wish I had recorded the call. If this is who answers your phones, fire your dispatcher. The timeline speaks for itself: * Called at 7:30 AM * Got a confirmation text at 8:02 AM saying arrival would be within 45-75 minutes * Tow truck didn't show up until 10:15 AM When I pointed out the delay (calmly), she cut me off mid-sentence blaming the insurance and dryly asked if I wanted to cancel -- after I had already waited over an hour in the winter. Absolutely unprofessional and honestly disgusting. And the kicker? Yelp is full of the exact same complaints. So clearly this isn't an off day -- it's who they are. McCoy Services and the dispatcher wasted my time, my money, and treated me like I was an inconvenience instead of a stranded customer. I'd avoid this place if this is quality humans they keep employed. Never again. I'll be submitting for reimbursement and warning everyone I can to avoid this company at all costs.

Great honest people, could have charged me a fortune for bad breaks. Turned out it was still under…read morewarranty "pads and rotors" but calipers was thought to be the issue. Turned out to be a $22 dollar bill even though they spent well over 4 hours inspecting and doing the work. Bye Bye Dellwood Tires who wanted over 1350 for back break job only. This is the place to take your car when you know nothing about cars. They are honest and don't try and upsell you.

I used to panic when something went wrong with my truck…read more Since I found Feehan, I don't worry. I know I will get what I need at a fair price. No hype no BS. I've had at least 4 of my trucks and cars in for service as have both my neighbors. An honest and fair mechanic, FINALLY !

Very attentive, trustworthy and reasonably priced. Took the time to go over the whole car and let…read moreus know all what needed to be fixed and what didn't. Loved the waiting room's comfy couches. Wake me up when my car is done! Lol

From the owner: We keep your car safe and reliable so you don't have to worry…read more Between commuting and taking care of your family, you don't have time for a broken-down vehicle. You definitely don't have time to run across town to separate shops for tire, transmission, and warranty work. Your time is precious. At Wyman Automotive, we've got you covered. From tires and brakes to transmissions to diagnostics; we'll even take your car to the dealer for you if you need warranty work. We'll handle all of your vehicle concerns so you don't have to take another moment away from the things that matter most. We are your one-stop place for all of your car care needs.

Trying to find a Good tire place is always a daunting task, as we hope to get the Best deal on…read moreReliable Tires from a Trustworthy company. But because Tires can last anywhere from 50-70,000 miles, it's not something that is in the forefront of our thought process. Throughout the years, I've used many different tire places, while feverishly looking for ads and coupons to save some money. That was, until the day I came across Tire Tracks. They had some kind of special going on that day that beat all of the competitors. And what I found out was, that they sell retail tires but at wholesale prices. I went in, and it wasn't some fancy shmansy place, it wasn't decked out or pretty. But what it was, was a local business, that was in the business of doing tires (they perform other services as well, but tires is their main business). I told them what I was looking for, and didn't have a whole lot of time to sit around. They asked me several questions about the type of driving I did, how long I expected them to last for, and the type of ride I was looking to get. They then explained to me about the different variations in tires, tread, and durability. What I liked, was that they did not try to upsell me on something I didn't want or need. Everyone there was down to earth, and spoke to me in a Friendly mannerism without the typical pushy salesman approach. They mentioned, that with their tires, I could get a lifetime tire rotation for Free! In doing so, it would increase the longevity of my tires, so they would wear evenly. And while doing so, they would check to make sure there was nothing wrong with them. I've been using Tire Tracks exclusively for at least the last 10 years with both mine & my wife's vehicles. There were a couple of times where we had hit some major potholes that caused damage to our tires, but we brought them in, and they were taken care of without any inconvenience to us. Any other issues throughout the years that came up, they were able to fix as well. You can use whoever you want to get your tires from, but I'm telling you, Tire Tracks Really does a Terrific Job! I normally don't take the time to write reviews, but I thought they Deserved my Honest Opinion, and if you're looking for a place to go, I Highly Recommend them!

Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

scheduled an appointment a week+ in advance! I always do early times (right at open) the girl said…read moreWednesday morning was free. Get there, he was working on a car already. Okay, NBD. she said call you in an hour so you can bring it in. NO call. I gave them TWO hours! I head back that way and "Zigi" wants to talk to me. all types of nonsense. they close at 3pm i came in at 6:30am for my SCHEDULED time!! i know for a FACT what needs to be done on my car would've only taken 2-2.5 at MAX! at 9am you're arguing with me "i need time , i need time with your car" well no shit !! i gave you time , not my fault you DID NOT and don't go by your appointment book !! appointments are there for a reason !! i need my car by 1pm .. again i showed up at 6:30am!!! thats plenty of time!! if they follow the SCHEDULE!! i told him I'll just go elsewhere and he shouldn't be treating or talking to customers like that . He yelled out the door , "you're not a customer you haven't even been here" you serious ?!? i am LITERALLY here right now , i had an appointment SINCE LAST WEEK !!! scheduled for the AM at OPEN !! i am a customer ! i will never go to zigis again !! first encounter and last !! MIDWEST in Morris ALL THE WAY !! At least they follow appointment books , if i say something is wrong .. they even tell me come in next day ! not to mention , NOT allowed to WAIT for my car there ?!? that seems sketchy asf .

Steve is the man, you need tires or auto service he's the guy for the job…read more I had a tire blow out on my 1996 Impala SS in the middle of the night that left me stranded and he came over after hours to remove the wheel with the flat tire to take back to the shop and replace the tire to get me back on the road, such a nice older gentleman that makes you feel like family, support your local businesses!

Good reliable tire shop , they are pretty busy too and the place isn't really clean but your not…read moregoing there on a date either

Great prices of tires and great service. I was in and out very quickly. I would recommendread more

If I had written this 2 years ago, I could have agreed with 2 of the previous people who posted…read morehere. The service was ok but the grumpy counter guy was quite annoying....and for a customer, that is a downer. Luckily he was replaced, and the current manager/counter man (Jeff) is stellar. What a change in my perception! Each time I have been there, I felt like a real valued customer. Jeff has been helpful, involved and prompt with every quote or transaction. He does that with all of the clients. And the service/rates? No problems, everything has been repaired fine the first time. Estimates have been reasonably priced and accurate (I know a lot about cars, so it's hard to pull the wool over my eyes! If you try, I won't be your customer). My vehicles have never been there for more than a 1 day period. Overall I am giving Tire Tracks USA of Wilmington a 5-star rating - For fair pricing, quality repairs and great customer service.

Customer Service is terrible. I only went there once & I won't go back. Made me feel like I was a…read morebother to them. I'd rather drive further & pay more money than go back to them. It's too bad especially since they're a small business. I usually prefer to do business local but not in this case.