Refused to honor their warranty even though I had a receipt and an account with them. They had the…read morereplacement part right there on the counter but didn't give it to me because of "An issue with their computer system" the warranty couldn't go through. Plus the guy was checking his phone half the time. I told them I needed it for my car today and the other stores of theirs I went to had nothing in stock. Regardless neither store would give me a refund. Both stores I went to were useless.

Came here to pick up brakes and rotors purchased online. Very friendly and quick service and the…read moreemployee even helped me bring the parts out to my car. Great customer service!

I just went to Napa auto parts in Lockport Illinois today to get parts that I ordered two weeks ago…read moreand the front rotors were $25 at the time and he told me that I had to pay full price and I asked why and he said the sales over I said, but I ordered at that time. He says it doesn't fucking matter. I said you talk to your customers like that he says does it matter so I said you know what just keep your parts and as I was walking away, he goes boo-hoo and I turned around and said what and he goes. What did you fucking say to me and I said I'll never shop here again. That was the first time I ever went in the store, so what does that tell you about that place?

Nice new location. Store personal are friendly and helpful, good inventory of parts, tools and…read moreaccessories.

Front end chattering on my 2016 equinox with 140,000 miles. Kevin said common issue with stabilizer…read morebushings on front end. He had may wait nearly an hour or little over and it was done and fair repair charge. Car drove off like new and nice and quiet. GREAT REPAIR!!

Wonderful business. I'm from California. Had tire problems in Nevada. Made it to Illinois. Decided…read moreI needed the tires looked at and found Morris Tire on Yelp. Great place.

Glad this place is close to home because they always have what I need and I've never come across a…read morebad employee. Super guys!

Nice auto parts store, have a reasonable inventory, good stock of oil/antifreeze/filters. And…read morebatteries. Also good selection of automotive accessories. The staff had been friendly and helpful on my visits there.

Carlos and Greg were very attentive. Came into purchase wiper blades and have them installed. Store…read morewas very clean, & wait time was minimal. I would highly recommend Lockport Napa Auto!

Always Warren...that's what I tell people when asked who I recommend in town for automobile repair…read more Brian and Andrew are always easy to work with when they have room on their lot for another work ticket. That said, thereve been several times they went above and beyond accommodating my immediate situation. Thanks again for those times, guys! While I only own mass-produced domestic vehicles, and they primarily work on my 2003 Grand Marquis...they will give you an upfront and honest answer to any possibly working on any make. The first thing I always do when moving to a new area is figure out who I can count on when my car is down, and these guys were a no-brainer decision to keep me moving!

Update: so I decided to do my own timing belt & saw for myself what was left undone &/or unreported…read moreby Warren Auto, the previous timing belt replacers in Nov of 2020. The cover was missing several bolts and I had to rethread 2 bolt housings that were stripped. Following a brake/rotor replacement they performed last Nov, I still have rotor/pad noise in the R front since I drove it off their lot. Also, my battery was dead when I went to pick up my car from that brake job. At least I got a fast & free jump with apologies...bonus? Sorry to say, not going back now.

Scheduled a tire installation between 8-9 am, showed up at 8:50 said I missed my appointment and…read morethat the tire center didn't open up till 10 so they wouldn't have put them on anyway even if I was on time, which I was.

Best service ever. Go above and beyond to help a customer. Appreciate being able to run in and get…read moretaken care of when needed. Would recommend them every time. The owner Steve is a great person and Dave is very good at what he does. 5 stars always.

Excellent service every time. Repairs and maintenance at quoted price and promised timeframe…read more Trustworthy work and competitive pricing. Couldn't be better!

Clean waiting area. Took care of my vehicle promptly. Friendly staff…read moreand good prices.

I've had mostly good experiences with Mike More Miles. The staff has consistently taken care of me…read moreand my truck, and they've been reliable over time. While there was a hiccup in the past, they addressed it and moved forward professionally. Overall, I appreciate the service and continue to come back.