Mario's was great for my brake repair. Dropped it off at 7am and it was done by 12 same day. Honest…read moreand fairly priced, didn't try to sell me on unnecessary things. I would come back for future car needs!

I had not heard of Mario's Auto repair before, and was frustrated because no other repair shop…read morereturned my voicemail. When I decided to call Mario's, Gary was immediately helpful and friendly. It made all the difference! I brought my car in next week, and a young mechanic said hi to me on the way in. Mario was upfront about services, kept me updated, and finished the job within a few hours! The price of the repair was clear. As a woman, I always worry about being overcharged, but I was impressed with the customer service and repair work! highly recommended

My front door was showing open when it was closed. Also, the interior light stayed on and the…read morepinging for an open door which would not stop. Car-X fixed my door latch to connect to the sensor and didn't charge me! I should mention that I had taken my car to a different place on Pulaski, they replaced several parts which I did not need and charged me over $700 without fixing the problem. Experience matters!

I'm leaving this review not because of the mechanical service, but because of the abysmal customer…read moreservice and professionalism I experienced at the Car-X at 5418 S. Pulaski. On September 10th at approximately 4:40 pm, the employee working behind the counter (male, approx. 5'0 - 5'3" in height) was extremely rude, dismissive, condescending, and completely unprofessional. I came in as a paying customer with legitimate questions about my vehicle and was treated like I was an inconvenience for having the audacity to ask him. This wasn't simply someone having a bad day. This appeared to be a bad attitude on a full-time basis. What really stood out was that the other employees apologized to me for his behavior. They were courteous, professional, helpful, and knowledgeable. One employee ultimately stepped in, answered my questions, and made sure I was safely back on the road. That employee deserves recognition for providing the customer service that should have been there from the beginning. Unfortunately, the interaction was bad enough that I would have zero confidence allowing this particular employee to work on my vehicle. When a customer's concern shifts from "Can you fix my car?" to "Do I even trust this person with my car?"--management has a problem. Car-X management: please investigate this employee's conduct and speak with the coworkers who witnessed the interaction. Their reactions suggested this may not have been an isolated incident. I'm not looking for a generic "We're sorry you had this experience" response. I'm asking management to address the behavior. Your good employees are doing their part. Now make sure everyone representing your brand understands that customers deserve basic courtesy and respect. To the gentleman behind the counter: customers aren't interruptions, annoyances, or inconveniences. They're the reason you're behind that counter in the first place. If helping customers is that irritating, perhaps customer service isn't the right assignment.

This place take advantage of women and especially the elderly .. I DO NOT I REPEAT DO NOT RECOMMEND…read moreTHIS PLACE !!! They charged over $1000 for 2 parts that are originally online for $30 a diagnostic fee of $175 took a $500 deposit and then when asked for refund on the deposit they charged 20% for canceling parts that they didn't even receive plus $175 diagnostic fee.. extremely bad business!!!

I highly recommend Expert Auto center. Their staff is friendly and knowledgeable. I've been going…read moreto them for years and will continue to do so. Their prices are better than any auto mechanic around and they always treat me with the utmost respect. They value my time and always give me ample notice when a repair takes longer than expected. Thank you expert auto center for all the work you do.

great customer service helped me out when i was stranded…read moredelgados team helped me the best they could with the tools they had at the shop overall great experience and would highly recommend stopping by for some mechanic work to be done

It is hard to find good auto repair shops. This is one. I had my car towed and they fixed…read moreeverything at a reasonable price. They called to get permission to do the work, they stuck to the stated time frame and the stated price. Honest, dependable business. So rare these days. Highly recommend.

Great job evaluating a used car for purchase. Very quick response. Saved me from making an…read moreexpensive mistake.

Not Kool at all I use 2 take all my cars here now they scamming, they want me to pay for towing to…read morethe shop & from the shop for no reason, waste of money I told em the year & model but they don't know how much to do a head gaskets, bad business we in this they save money not throw it away , never again I took the last review down because they apologize but still trying to waste my time & money no shops ask you to tow the car for nothing , don't do it you'll be out of money this shop not the same they all about wasting yo money

Friendly and courteous service. Very experienced with all types of cars and will let you know…read morechoices. Extremely reasonable prices -- they are trustworthy and always seem to have your best interest at heart.

I've been dealing with this service provider for over three years and have never had any problems,…read more always courteous and accurate diagnosis, Great work and a great receptionist.

Walked in for a Honda accord that needed catalytic converter and some more pipes.told me the price…read moreand how long it takes up front.one hour later I drove out satisfied.my car sounds great and it wasn't a crazy price.

I took my Tahoe so they could change the catalytic converter and a mechanic problem, they had it…read morefor a month. They were good at charging me, but they left my truck worst. I do not recommend this place. I would give it 0 stars if I could.

They said I needed new brakes . I didn't . They will get that money from you if you don't know…read moreabout cars

My father has been coming to Monroy's for years and has worked with the owner/mechanic Jose getting…read morenew brakes, transmission repairs and oil changes. Monroy's is your local shop, located in a blue collar Chicago neighborhood. You won't find fast talking salesy mechanics who are trying to sell you services you don't need. To have my front and rear brake pads replaced, Jose quoted $130 total for labor ($65 for the front and $65 for the rear). Jose said the new rotors that I purchased and had installed with the first mechanic were fine and recommended I keep those on the car. I arrived to the shop 30 minutes before 9am on a weekday to ensure I was the first car serviced. The work took about an hour and a half as Jose and his team got to work right away. For parts, I purchased the pads at the next door A1 Truck and Auto Supply which has been in business for over 60 years. It was nice to be able to pay for the parts myself and not be charged an additional margin which is common from dealers and local mechanic shops. If you're able to trek to Monroy's and are okay with a shop that isn't flashy or has a formal waiting area, visit Monroy's and ask for the owner Jose.

I have a little book that rates auto shops and gives them a grade. There is a reason this shop has…read morean "A"! Two great guys and a staff who know their stuff and work with you to ensure that things will get fixed. It's the type of place that has a 'small town' feel where they won't nickle-and-dime you to hell, right under Midway Airport. I kind of wish someone had told me about this place sooner. One of the mechanics actually helped (ok entirely did) replace a blown-out headlight bulb. Thank you! Next time something's not-quite-right, I'll definitely be back. You've got to trust some fellows who put themselves on their own sign right? (See photo!)

5 years later, I am still taking my car to Midway Auto Clinic! I appreciate their honest work from…read moreoil changes to major repairs, I always feel like I am being treated like a 5 star customer.