After repowering my 13 whaler is been a year and the costumer service is been amazing. JC has…read moretaking care of all the questions and needs after my purchase. There is no other place with this type of costumer service. I love the family vibe of Boat Max. Thank you so much to the Team.

I bought my boat at the boat show with Christian. Good deal, fast talker. My boat came with the…read morecanopy but I ordered the center console. I received or should I say 3 weeks later I picked up boat june 7th. My first bill was june 14. So I paid my bill 1 week because of all the delays. My neighbor had to fix so many small parts that Christian or the company didn't put in well, radio, lights etc. It was a mess. My captain neighbor did 6 hours of work on a brand new boat. Christians answer.. send me videos??? I'm still waiting for the canopy that I paid for that he forgot to give my husband when he picked up the boat. The one that came with it. He had not answered my calls or text. He Always says he's busy. Sad..I definitely suggest ti bring a person that knows about boats before you buy from a person who's only job is to get the product out. No Bueno today is July 20. No reasons to not get me my canopy. I'm not driving up there again. It's like buying a car and the radio isn't connected or you forgot the spare. Shouldn't you make it to the customer with a small I'm sorry? Mean while... no canopy no apologies..

The team at Complete Marine are a core asset to the South Florida boating community and to our…read morelocal business community at large. The knowledge and experience at that institution serves everyone in boating and is priceless. Complete Marine always sees that my job is done right!

Towards the middle of June, we discovered my boat had a coolant leak in the starboard engine. My…read moreboat is a Chaperral 290 signature with twin diesels. It is a Volvo penta powered vessel. I dock my boat at a marina up the intercoastal about 15 minutes away from complete and my local mechanic who comes to my marina told me to bring my boat over to Complete Marine because it may be necessary to remove my engine to get to the difficult to reach place where the coolant was leaking. This is where everything went downhill. The first week my Boat was there. I did not get any call at all. The first day of the second week I called and was told that the mechanic had yet to even look at my boat, but was very busy and will get to it. The third week I called with concern that my boat was still sitting in the water and was not bottom painted, but was assured that it will be taken care of, and that the mechanic was just getting to looking at my boat. More than 20 days since arriving, After finally hearing from the mechanic, he advised that he could not find a leak. I was beside myself, and I was very hesitant to continue with that marina but because my local Mechanic advised me to use them, I sent my local guy over to Complete to show them where the leak was and how he located it. Once my mechanic took his time to go and show their mechanic where the leak was, their mechanic advised that the best thing to do would be to remove both engines and that they will definitely find more than just a coolant leak once they get everything out. I was told to expect a very hefty bill for the hours of removing both engines.. Not only that, they told me that the port engine, the one that was running fine, had a leak as well. (This turned out not to be true). My wife and I had heard enough and we decided to take my boat out of there. Once we got to Complete, we were met with a bill that was over $1000 for basically doing nothing. I argued and the bill was reduced, but what happened next is what truly shocked me. I happen to be good friends with someone who works on diesel generators in the marine industry. His buddy is another certified Volvo mechanic and they met me at my marina. The good news was that they were both skinny and tall and were able to find the location where the leak was coming from in my boat without pulling out the engine. I was shocked to find out that the culprit was a $12 rubber seal and clamp ring that had a hole in it. Instead of paying upwards of $40,000 which is what I was told it could cost from Complete, I might get away with just a couple of thousand dollars in labor and maybe $150 in parts. Honesty is everything in this industry. I cannot trust complete marine at all, and I suggest you really do your homework if you are considering using them for repairs.

The service at this marina was top shelf for the receptionist, to the yard workers and management…read more Patient with us as we had to reschedule multiple times. Founds ways to do things better than we had thought of. Went above and beyond with everything from custom parts to getting us gas when they didn't have to. Hats off to the whole crew there. Special thanks to Service Manager Chris.

I called to dry store my 2005 contender 31 CC. They quoted $1,521. More expensive than places that…read moreare on the main icw. I was curious on why the reviews on this place were so bad . Now I understand.

If you're looking for a honest boat dealer look no farther. Dealing with Richard the owner, Stella…read morehis wife and Ryan in sales was an amazing experience. From the sale to working through issues was easy and trouble free. I've never bought anything or dealt with any sales person that was as upstanding as Richard and his crew! Highly recommend this boat dealership.

Total incompetent 20 hour service oil dipstick was not put in tube repair on scratch did not need…read moregel coat was buffed out by another marina over charged me 500 dollars on console cover never recorded sale of boat with key west never connected head in console was told boat had half a tank of gas well 1/4 was more like it overall bad dealer

They are the best boat dealer EVER. They are such an amazing staff, and so accommodating. This…read morewas our first boat purchase and they have taught us so much. Sean and Captain Brock are the best! We are so happy to be a part of the family!

I was delighted to receive an invitation to a party at MarineMax-Pompano. It is a beautiful…read moreboatyard selling anything from fabulous yachts to very small boats. They are all fabulously beautiful, especially the high-end yachts that you could easily live in. The party was high-class as well, with beautiful hors doeurves being passed around and a fantastic band playing their hearts out. MarineMax had many booths with giveaways such as cigars and cigar boxes and many more boat related items. I had a terrific time, meeting the owners and managers as well as the very nice clientele. If I ever buy a boat it will be from Marinemax!

The team has provided excellent service to my 19' Cobia for over a decade. Highly recommended. Be…read morenice to Susan, she is soo helpful.

Service Failure = KMC Marine…read more I recently had KMC Marine do my annual out-of-water maintenance on my 2016 32' Intrepid. They have done the service work for me over the past 2 years. Unfortunately this will be the last year after they damaged my Garmin electronics and denied all responsibility. KMC was simply supposed to paint the bottom, do the annual on my Yamahas, and fix a steering leak. In the coarse of the 9 days they had my boat, they let the batteries die. Somewhere during the process of attempting to recharge my batteries, they spiked the Garmin NEMA 2000 network and damaged my Garmin Reactor. I contacted KMC to help resolve the issue, who passed me onto Garmin tech support. After troubleshooting with Garmin, Garmin suggested I replace the Garmin Reactor. Garmin placed the most likely blame on the 12vdc system receiving power spikes during the battery recharging process. I had my local Garmin tech troubleshoot and subsequently replace the Garmin Reactor. He also stated that the NEMA 2000 backbone is susceptible to voltage spikes and drops due to improper charging. My Garmin repair bill was approximately $1,250.00 for the part and the 2 hours of labor to repair. I contacted KMC with all the info, Garmin logs showing when the power failure occurred (during their care/custody/control), and the work order for the Garmin repair. I attempted for 3 days to speak with Management or Ownership, with no return emails or phone calls. I drove to their office so I could see them in person since I was being ignored. After a brief meeting with Tom, Robert, and Jeremy, they denied any wrong doing. They first blamed the dead batteries on me, which I quickly refuted with both the Garmin logs and their service timeline. The service work I requested required my batteries to be turned on, which occurred on Day 2. All systems normal, no mention of dead or weak batteries. The notification of dead batteries occurred on day 4. My Garmin logs concur that the voltage started dropping below the alarm threshold at 10pm at night on Day 2, about 8 hours after they had started my service work. They then went on to claim nothing they could have done should have resulted in the damage I received, claiming Garmin was just covering themselves by warning against voltage spikes. Their only written response to me thus far has been a response to a review I left on Google Reviews, most of which is the same here. They quickly turn the blame back on the vessels lack of a 3rd battery to augment the 12VDC system. Unfortunately it doesn't matter how many batteries a vessel has. If the batteries are left on and the 12VDC batteries are depleted, that's not good for the electronics. Additionally, if a charger is now attached improperly, voltage spikes can easily occur and damage the system. Their claim that "nothing we did could have caused this" is incorrect from the start. Anyone who has the slightest knowledge of electronics would know that voltage drops and voltage spikes are the #1 reason for electronics failure. By leaving the batteries on and letting them die, they created the worst voltage drop you can have, the long slow drop. Then, by attaching a simple battery charger, you can easily create a voltage spike. During the impromptu meeting I had with KMC management / service, the lead person in charge actually made a comment that no matter what they did, my fuse panel should have protected my electronics. As this "expert with many years in the business" had to be corrected, fuses don't protect against voltage spikes. Fuses protect by limiting the amount of current, hence a 3 AMP/5 AMP/10 AMP etc. AMP = Current, not voltage. If you apply 6VDC to 24VDC Automatic charger to a 12VDC system, you can most certainly damage the electronics. I am not a weekend boater. I am a USCG licensed yacht captain who works on boats everyday. In addition I am a former US Navy Electronics Technician who has 25+ years of experience with marine electronics. KMC can't simply claim my boat is rigged wrong and deny blame. It's a 2016 Intrepid factory rigged vessel that seems to have worked for 6+ years. This issue only arose when KMC left the batteries on, depleted the batteries, and charged them improperly. I would caution anyone using KMC's Services after my most recent interaction. Their managements denial, dismissiveness, and failure to even contact me regarding the problem only shows their lack of customer service and their lack of knowledge of electronics in general. Captain Rich Jones *Pictures attached show autopilot functioning Feb 14th. Low Voltage alarms appear on Feb 15th at 10PM, 30 hours after dropoff. Service begins at 2pm on Feb 15th (voicemail screenshot) Batteries required, no notification of weak or dead batteries. Cascading voltage alarms Feb 15-23, damage occurred.

Sundance Marine in Pompano is fantastic! Their Service Department, and especially Eric Giles, take…read moregreat care of me and my boat. They do what they say and complete the work on time. I would reccomend them to anyone in Broward County.

Revised review. The folks who work at this facility are nice the operation is owned by a big…read morecorporation so you get advantages and some disadvantages. Overall average experience

This is an excellent marine center for all your boating needs, whether you want a boat to go out…read morefishing or cruising to a yacht that can go around the world they have them. They also have all your repair services and parts that you need. Friendly customer service and I like that the sales people aren't real aggressive and they let you take your time searching for your perfect yacht .

Utterly non-existent customer service. At least FOUR MONTHS…read moreof communication and issues still not resolved. They have told us they would pick the boat up on a given day and not turned up, then advised us to bring the boat in on a given day at a specific time and then when we turned up at the marina as instructed they said there was no room(!) and that "they'd called to let us know" which was untrue. They then said that they'd come to pick up the boat in a day or two and call back within the hour to let us know when. We've left 2 voicemails since and six days later there's been absolutely no response. If you intend to buy a boat from here and get service elsewhere they may be worth dealing with but if you're expecting good after-sales service beware. If I could give 0 stars I would. If they just called when they said they would it would be something.

I went there and found a boat to buy, I asked if they would trake my boat in trade, they said yes…read moreasked for pictures and info made me an offer I accepted it did all the paper work wired all the money. The next day once everthing cleared and I owned the new boat( so I thought) put the trade boat on my trailer and drove it to the dealership. They took my boat off my trailer and were going to put the new boat on my trailer, BUT then they said they did not want my trade boat any more ??? So now if I still wanted the new boat I had to pay more and could leave my old boat there for a few days and come back and get it !!! WTF classic BAIT and switch . Just a piece of shit used car lot with slease ball tactice !!! So I only waisted 3 days of my time, wiring money fees, a tank of gas and used up a big favor to have a friend of my waist a whole day of his time !!! Stay AWAY JUST SLEASY!!!!

The best experience with a dealer so far. Nothing but good comments about the staff. They really…read morewant to make sure you are buying the right boat. I took two boats out for a spin and they answered all my questions. They put together a great deal but I ended up buying from a different dealer this time. Unfortunately, they didn't carry the brand I was looking for as my top choice. I will surely come back again to them when it's time to upgrade to a different boat. Rob from the sales team is the best!

Located in warehouses just north of Griffin between 441 and the Turnpike, this boat mechanic is…read moreresponsive, knowledgeable, and fair. You can feel confident that Frank and his staff will get you set right to have your boat water ready. Good communication, thorough inspection of boat, and detailed in their work. Tip if bringing your boat in on a trailer, don't go in the entrance with the Ody's cafe sign on the fence otherwise you might get stuck at the end.

Excellent work, very knowledgeable and fair prices. Frank is a master mechanic and very helpful…read more What more could you want?