We are in early days of considering a senior living environment and Silvergate Rancho Bernardo is…read moreat the top of our list. It is close to the services we have utilized, the facilities are first rate, the activities, food availability and off campus opportunities are compatible with our wishes. There is a waiting list, sometimes lengthy, so we are starting the process while we still have time to live in and appreciate our home and neighborhood. I will update as we move forward, or if we find an alternative site which works for us.

I was recently with a friend whose husband is living in the Memory Care part of Silvergate and…read morevisited with him while he had lunch. Although the facility is VERY nice, I was really surprised to see he was given a plate with several different types of foods mixed together. He kept asking what this was and what that was, and then he refused to eat. What really surprised me was that this is a facility that caters to older people. Gee, doesn't everyone know that children and very elderly people don't like their foods all mixed together? People like to identify what they're eating and the person who has dementia can't remember what all the foods are (and that they're safe to eat) if you can't identify them. It's just too confusing and it's one more bump in the road they don't deserve!

Poway Gardens Senior Living has the kindest staff around. Their activities and parties are so fun…read moreand lively that I just hope that when I get to the memory care age I have the opportunity to call this place home. If you ever get the opportunity to tour this location totally jump on it, they are of the highest quality when recognizing your loved ones level of care needed and the layout of each home is so perfect. It is exactly the "home environment" I have been looking for in an elderly care location. Let me rave about the activities a little more!!! Scenic drives, art programs, bingo, discussion groups, and PARTIES, PARTIES, PARTIES!! They celebrate EVERYTHING and I never have to worry about my loved one feeling left out of the fun because everyone is included here!!

Two of our elderly family members moved to Sinceri Poway Gardens memory care in Spring 2023. Family…read more(non-resident) loves it here! We feel we're working together with the staff and administrators here to optimize the situation--one person is having trouble adjusting to being away from home; the other calls the Gardens home. Several hospice nurses and two garden volunteers from the community, as well as a few visitors we've met, have assured us that this is generally an excellent place, especially when compared with the range of what's "out there." My own observations are that the staff work cheerfully and are very helpful. They know the residents well, are kind, and have been communicative with us. The activities staff are terrific. Administrators are responsive and staff really engages our loved ones, encouraging them to participate in activities in their building and at the lovely organic produce gardens that supply vegetables and flowers for the care and local communities. The therapeutic gardening program brings in community volunteers and students. One of our seniors with dementia feels that the menu is somewhat repetitive. Admin arranged a meeting with the director of food services, who personally came twice to chat with our relative about it. This person doesn't like vegetables and there are healthy amounts of those given at meals--hence we have a problem for our veggie-hater. We appreciate the admin taking it seriously.

Great communities. The staff is very very attentive and caring. Would highly recommend.read more

From the owner: Life at Pacifica Senior Living Poway combines all the best lifestyle features in one incredible…read morePoway, California senior living community. With a serene and inspiring indoor setting, you’ll have endless options to have fun, make friends, and relax. Our Independent Living community provides a comfortable space in a community of friends, while Assisted Living provides ongoing daily assistance for those who need an extra hand, allowing them to focus on what’s important.

Would give a 0 star if that were an option…read more I called last Tuesday and spoke to a young lady who made me an appointment for today, Monday 4/29 to take my grandmother to tour the property. We arrived a few mins before our appointment which was at 10am, no one was there. We waited for over 30 mins, called all the numbers on the business cards with no luck getting through to anyone, even the main business card number was disconnected! In addition we saw business cards for Pacifica, thinking maybe they were affiliated which they are not, the individual I spoke with had no idea what Legacy Hills at Poway was. I can't begin to express my disappointment. We even asked a few residents and they said no one is ever at the front desk. Not to mention the tools left parking lot including a table saw!! Completely unprofessional, unacceptable, and a dangerous community.

When I first moved in, I was impressed with Legacy Hills. It was quiet and clean. Christina at…read morethe front desk couldn't be more helpful. Over the last 2 years, things have completely changed. There is never anyone at the front desk. If you do find someone, they are unable or unwilling to help any residents. The lobby is filthy, and the property is run down. The worst part of all- they make you believe that if a resident pulls their emergency cord- something will be done. Ha! The alarms are constantly beeping at the front desk and no one cares. Don't rely on anyone checking on you or your loved ones. Resident's packages are left at the front door or on the ground and no one will notify you. The washers don't work and the cards that you have to use don't work. The front desk's answer to this is to call the card company - who never answers the phone! I haven't been able to do my laundry here in a year. There are smokers who sit outside of our windows, and no one will do anything about it. You are welcome to come see the decrepit thread bare flags on the flag posts welcoming you in!

ATTN: Carlos X Montaño, Jr., PsyD…read moreChief @ WINGS RECOVERY CENTER, CARLSBAD, CA: My experience at Wings Recovery Center -- Carlsbad, CA (Faraday Ave) I went into Wings Recovery expecting the "safe, professional program" Admissions promised me. What I got instead was a facility that treats clients like a revenue stream, not people. Staff conduct: Two front-desk staff -- Dani, and a coworker who wears blue scrubs "to look important" (her words, when I asked) -- raised their voices at me and told me to leave the facility. I then spent 3 hours outside in the heat arranging a Lyft and a last-minute hotel. While this was happening, I overheard them talking about me behind my back and scrolling their phones to shop online instead of attending to clients. Unlicensed staff, ignored medical needs: The CCTs supervising the housing unit are not licensed or certified. My documented conditions -- fibromyalgia, arthritis, severe insomnia, Hashimoto's thyroiditis, musculoskeletal issues -- along with my PCP's orders for Spravato care and knee injections, went completely unaddressed. I had no access to a dietitian despite my dietary restrictions and was essentially living on avocados, losing weight I didn't need to lose. Missing property, no HIPAA accountability: When I asked what would happen to my prescribed medications (prescribed by my own doctor, for use in my home state) since I wasn't allowed to take them with me, staff shrugged and told me they'd simply be destroyed. I left with multiple personal items missing -- two pairs of shoes, suitcase locks, toiletries, prescribed skin cream -- and was never given the property inventory I requested. Pressure tactics: After I fought for two days to be discharged, staff called my husband to try to talk me into staying. We didn't fall for it. The bottom line: Admissions promised reimbursement for my flights, hotels, and rideshares, plus restitution to my insurance (BCBS FEP). I'm still waiting. I have records of everything -- dates, costs, conversations. If you're considering treatment, look hard at a local IOP before you spend thousands of dollars and fly across the country for this. Do your research on Wings Recovery Carlsbad before you trust them with your care. #WingsRecovery #Carlsbad #PatientRights #MentalHealthAwareness #KnowBeforeYouGo #HIPPAA #HIPPAAVIOLATIONS #HIPAARIGHTS #CONSTITUTIONALRIGHTD A couple of practical notes: I left out the physical descriptions tied to the photos (tank top, etc.) -- for a public post, especially one identifying employees by name/appearance, that's the part most likely to trigger a defamation or harassment claim against you, not them, so it's the one place where restraint protects you rather than softening your story. If you do post the photos, consider whether your state requires consent to publish someone's image, since that varies. -SUSAN GORSKI Intake Date: July 15th 2026 Discharge By My Own Will Date: July 20th 2026. P.S. I look forward to getting reimbursed as PROMISED by anemployee in Admissions during our phone conversation on Thursday July 23rd 2026. I will be more than agreeable to send ANY AND ALL RECEIPTS of my Flights, Hotel Stays, Rideshares and more once I hear back from Wings Corporate Office, especially from WING'S CEO, Carlos X. Montaño.

Basically brought my Mom Home she was fine! Then Hospice showed up why??? Then a bed showed up…read more They basically prepared and successfully killed my Mother. I was so confused shock Had her caregiver give her a pill day and night. lIved 6 days in a comatose state. Why I did not sue I was in shock and not the Power of Attorney. Think twice

This is a rating for marketing team. I contacted Casa through their web form online. There was no…read moreresponse from Casa at all but an immediate response from Friendship Village of Tempe. Not sure why did it happen. Does marketing team at Casa work for another non-profit CCRC at Phoenix, AZ? Hard to say, but clearly something wrong is going on at Casa. Update: I've been contacted by Casa, short time after posting this review. Added two stars for that. But another CCRC remains a mistery here.

I live independently and usually drive wherever I go but Casa provides extensive shopping and…read moremedical travel loops in the event I just want to relax and leave the driving to them. The extensive refurbishment is a first class, sophisticated and calming scheme. Although I still watch cooking shows I do find myself cooking less and less because Casa provides appealing meals in its three dining rooms.

Phillip and his staff treat the residents like family. Very well taken care of. My Father was a…read moreresident for 15 months i highly recommend them.

Words cannot express our gratitude towards Huntington Gate. My father-in-law was at the final…read morestages of life and my mother-in-law could no longer provide the care that he needed. She was exhausted and he was uncomfortable. We were referred to Huntington Gate by the hospice social worker. Placing a loved one in a facility can be overwhelming and Huntington Gate made us feel comfortable, safe and at peace with our decision. The owner, Phillip, knew all the right things to say and helped us along the way. He made us not feel guilty about or decision by explaining the round-the-clock care and how we could now rest and focus on being his family. Our caregiver, Tess and everyone else were so kind and knowledgeable. It's hard to be around such sadness, but they made us feel good. I wish we could have known them longer but my father-in-law went peacefully because of them and we are forever grateful.

As our mother's day-to-day needs increased, my family realized that the nursing/rehab facility she…read morewas at was no longer adequate. After touring several board-and-care places, we knew Garden Abode was the best choice. Nothing compared in terms of the level of care and quality. Melissa and the staff at Garden Abode treated her with kindness and respect. She enjoyed a variety of healthy food, a beautiful home and backyard, and personal care and companionship; all of which brought her and us much comfort in the final months of her life. We couldn't recommend Garden Abode more highly.

Garden Abode is a 6 resident facility in a lovely private house in a gated community. It is run by…read morea very professional, kind and compassionate individual with staff who care very much about all the people who come to stay. If there are 6 residents the staff ratio is one to three. This is crucial and pretty much as good as it gets. It's a close as you will find to a home from home. The care given by Melissa and her staff is amazing. The accommodation ranges from shared rooms through single ensuites and a great kitchen, dining room and lounge areas. And the garden is sunny with lots of beautiful plants and a very cool resident tortoise who is very fond of hibiscus flowers. When I initially visited, Melissa sat and talked with me for more than 2 hours. She will listen to what it is your loved one needs and talk through everything and help you with every step of the process, she will tell you exactly what she can and can't do. She has been running Garden Abode for more than 15 years and has a wealth of knowledge about everything you will need to know. She will manage meds, special diets and advise on Hospice when the time comes. She is very flexible on visiting and will accommodate any reasonable requests. The task may seem overwhelming to you but once the initial intake admin is complete Melissa and her staff will be able to provide comprehensive and compassionate care for your loved one. My husband was in their care for seven months. I was unable to keep him home any longer and Melissa and the staff really did provide a home for him. This was not an easy time by any means and Melissa helped our family navigate it with as much grace and dignity as is possible. If you are looking for care for yourself or a loved one in a comfortable and caring environment it may be the best thing you do to just give her a call and talk to her. If you leave a message she will call you back promptly. This part of life is a very difficult one to navigate. The decision to put your loved one into care is, at the very least, heart-wrenching. The facilities available range from massive expensive institutions run by corporations where, if your loved one is on the quiet side and deteriorating they may not receive the care you would hope for (and they are very much institutions regardless of what you may see when you tour) to small Board and Care facilities with a few beds and a dedicated staff, and everything in between. A Board and Care facility may well provide more personalized and superior care than a far more expensive large institution. Some are obviously better than others and you will know the facility that's right when you find it. I looked at many facilities trying to find accommodation for my husband who had dementia and was deteriorating. I came out of every tour of every facility and sat in the car and wept because I felt there was no way I could leave him in any of them.... then I found Garden Abode and Melissa. I can recommend them wholeheartedly. I don't think I could have found better and I thank Melissa, her daughter and the rest of the staff from the bottom of my heart. x

This place is the definition of caring! They really know how…read moreto take care of others! That is rare with assisted living! They treat people like family here! Highly recommended!

This review is past due as my father's stay at Huntington Manor was brief; however, I still felt…read morecompelled to leave them a review. My father who is in late stage Alzheimer's was in the Pomerado Hospital Geriatric Psych ward for a few weeks and upon his release it was determined that we couldn't bring him back home. He couldn't walk and unfortunately his Alzheimer's had only gotten worse and he had become quite agitated on a regular basis. Upon his release from Pomerado, we began searching for an affordable location in Poway mainly because that's where he's lived for the past 50 years, but also because that's where I live and my mother is close by, but now in Carmel Mountain. Huntington Manor is a very quaint, quiet and peaceful campus. It's surrounded by walkways, gardens and groves which made for a very nice environment and one that we thought my dad would enjoy. I believe it's family owned and all the staff members that I interacted with were all very sweet and patient. My father's residency was very brief as I mentioned because I think he was further into his Alzheimer's than any of us realized and unfortunately his episodes were quite disruptive to the other residents which I understand is not fair for them. We ultimately ended up moving him to Silverado in Escondido who I think is a more appropriate place for him and we'll more suited to tend to his needs, but I appreciate the care that Huntington Manor briefly gave him. I really wish it had worked out.

I am writing this as I prepare to leave Villa Rancho Bernardo after nearly five years…read more I have lived with a spinal cord injury for approximately 27 years and came to VRB with established bowel and bladder care requirements--medical necessities, not conveniences. During my stay I was assigned to Fairmont, Wellington II, Lexington, and Santa Fe. Despite those moves, I experienced recurring concerns with completion of my bowel program and missed scheduled suprapubic catheter changes. There were also attempts to coerce me to remain in bed on a scheduled seating day. Because I depend on staff for transfers, had I succumbed to that pressure, it would have affected my independence, routine, and quality of life. A resident should not feel that staying in bed is the only option because assistance is not willingly provided. I repeatedly advocated for myself and participated in meetings. Ultimately, the options presented did not provide a long-term solution compatible with my needs, so I chose another placement. Kyle Dawson (Administrator): It was a pleasure to officially meet you for the first time during what became my final VRB meeting. Thank you for the confirmations of "no" that helped resolve suspicions of my own. Your comments about checking seasoning expiration dates and random tray pulls reminded me of HBO's Getting On. Dark comedy suddenly did not feel so far-fetched. Food has been one of the most persistent complaints I heard during my stay. In my experience, much of it is highly processed, vegetables are often overcooked, and residents have jokingly called the chicken "suspicious" and beef "mystery meat." Checking seasonings and occasionally sampling a tray cannot address concerns about taste, quality, waste, or residents not wanting to eat. I especially commend families who bring meals and spend countless hours ensuring their loved ones are cared for. Your presence does not go unnoticed. To families and staff: advocate, listen, and BE KIND. Everyone is human. To staff who used VRB as a stepping stone and moved forward: I saw myself in you. Keep pursuing work aligned with your purpose. Staff set the tone of a resident's day, and residents deserve care from people who want to provide it. To anyone considering working at VRB or placing a loved one here: know your rights, document concerns, and advocate. Resources include the San Diego County Long-Term Care Ombudsman Program, California Department of Public Health (CDPH), San Diego County Adult Protective Services (APS), and California Labor Commissioner's Office--Division of Labor Standards Enforcement (DLSE), when applicable. To residents who may never leave VRB, I send unbreakable love and wishes for clean, restful, dignified and bright days. Many people at VRB treated me with compassion, respect, humor, and kindness. They should not be overshadowed by my difficult experiences. My five stars are for ME surviving VRB--and for those with whom I shared both pleasurable and unpleasant moments. I forgive you. My greatest lesson: know your rights, know your care plan, document what happens, and advocate for yourself. I leave VRB without bitterness, but I will not minimize my experience. The positive and difficult moments are all part of my journey. Thank you & goodbye! Special appreciation: Residents: Ruth Sun, Garry Gross, Marvin Cardwell, Evangelina Cortez De Morales, Jane E. Jacobson, Barry Cummings, John Kordela, Catherine Bennette, Sharon Diaz, Raydaniel Gumabon. CNAs: Angelica Arizala (Gelly), Sherwin Mendoza, Keyondra Gates, Linh Bunn (Little Assistant), Ana Vallejo, Onuba, Ysadra, Charlie, Renalyn Cruz (Reyna), Sunshine Felaire, Efrin Cailao, Cecilia Delynas (CiCi), Geogina Vallejo, Librada Valenzuela, Jerwin Boral, Samuel Ponce, Adrian, Ruby Batinga, Angie, Vioa Ramirez, Elena Bungcayao, Shane Royes, Rexmond Esparagoza, Brigette Fajotina (B), Leslie Martinez (Big Bird), Hazel Martinez (Favorite Witch), Laura, Judith, Ms. T, Key. RNAs: Dorina Graham (Deena), Joy Castaneda, Mary Jackson (Ms. Mary), Zeny Angchangco, Reggie Cabalo, Mervin Cabalo, Yelena Sonza, Venus Wylkes, Ricardo Carreon. RN/LVN: Frank Solis, Raymond Boral, Klarissa Castillo, Maria Jose (MJ), Marijane Kresge (MJ), Anita Wafford, Serena Flores, James Sorrell, Lillian Escabar, Melvin Leonard, Sonya, Cora, Eleanor, Nelia, Monika Rani. Activities: Shannon Sutton, Christine Spade, Allana Maddox (Tucker), Mary Helen Estrada, Connie Ramirez, Leanne Manadero, Liza. Reception: Julianna Carlin, Shane Royes, Jason Zeng, Maria Fortelaza, Zay De Leon, Gwen Bridges (Momma Gwen/Ms. Gwen). Social Services: Norma. Housekeeping/Laundry: Jovette, Olivia, René. Dietary: Jolan Viera. Maintenance: Ador, Henry, Ronel Ramirez, Elbert Myles.

The only reason to send your loved one to this facility is if you want them to die a slow a painful…read moredeath. I don't say this lightly. My believed Grandma Vasquez has the unfortunate experience of dying at this facility. When she entered at 95 she was walking with walker but the facility had her in the bed or wheel chair the entire time at the facility. In her last days she was in excrusiating pain. Fast forward 30 years, and this place was going to let my dad drown in his own fluid because they didn't take his edema seriously. Although my dad has AFIB, diabetes, and Renal failure, they did not order dialysis or a pacemaker. Thank goodness I listened to my gut and called 911. Two months later and my dad is 30 lbs lighter and is no longer on oxygen.