Casa is a great place to live/work. I work in the Alzheimer's unit and every day is joyful, busy…read moreand fun. We love our residents and they love us

You have it all in one place. Entertainment, exercise classes, swimming, three restaurants, health…read morefacilities and a whole new neighborhood of friendly, helpful people.

If I could give them 10 stars, I definitely would. Placing…read moremy Mom in a Retirement Community was a heart wrenching and very difficult decision. I want to say that making the choice to place Mom at The Remington Club was, in every possible way, made bearable and much easier with the guidance and help from the loving, compassionate, caring and hardworking staff. Not only is it a beautiful, clean and well-kept facility, you can see that the residents are very well taken care of and are very happy. I show up unannounced many times during the week and even on weekends and I walk in to Mom being loved on and she's kept clean, well-dressed and always beautiful. Most of all, I owe a special thank you to Marshall Spencer, Director of Transportation, who my words cannot begin to express all that he has meant to me and my family. Transportation services was a crucial deciding factor for us. If Mom wants to attend church services, or needs to go to her doctor's appts or just go on fun excursions, it's such a good feeling to be able to depend on Marshall to facilitate that for Mom. Whether it's a regularly scheduled trip or if she feels like getting out for a while, knowing we have someone like Marshall to deal with the driving services provides us peace of mind. Particularly as people age, they may deprive themselves of certain activities and enjoyments because they don't want to deal with nighttime driving, heavy traffic, unfamiliar directions, or the possibility the car breaking down. That's no way to live life - particularly in your golden years. He takes the hassle of driving off her hands. Please, if you need to send your loved one to a higher level of care try The Remington Club. You will not be disappointed. I owe them so much! It is also very affordable and the peace of mind is priceless!

ATTN: Carlos X Montaño, Jr., PsyD…read moreChief @ WINGS RECOVERY CENTER, CARLSBAD, CA: My experience at Wings Recovery Center -- Carlsbad, CA (Faraday Ave) I went into Wings Recovery expecting the "safe, professional program" Admissions promised me. What I got instead was a facility that treats clients like a revenue stream, not people. Staff conduct: Two front-desk staff -- Dani, and a coworker who wears blue scrubs "to look important" (her words, when I asked) -- raised their voices at me and told me to leave the facility. I then spent 3 hours outside in the heat arranging a Lyft and a last-minute hotel. While this was happening, I overheard them talking about me behind my back and scrolling their phones to shop online instead of attending to clients. Unlicensed staff, ignored medical needs: The CCTs supervising the housing unit are not licensed or certified. My documented conditions -- fibromyalgia, arthritis, severe insomnia, Hashimoto's thyroiditis, musculoskeletal issues -- along with my PCP's orders for Spravato care and knee injections, went completely unaddressed. I had no access to a dietitian despite my dietary restrictions and was essentially living on avocados, losing weight I didn't need to lose. Missing property, no HIPAA accountability: When I asked what would happen to my prescribed medications (prescribed by my own doctor, for use in my home state) since I wasn't allowed to take them with me, staff shrugged and told me they'd simply be destroyed. I left with multiple personal items missing -- two pairs of shoes, suitcase locks, toiletries, prescribed skin cream -- and was never given the property inventory I requested. Pressure tactics: After I fought for two days to be discharged, staff called my husband to try to talk me into staying. We didn't fall for it. The bottom line: Admissions promised reimbursement for my flights, hotels, and rideshares, plus restitution to my insurance (BCBS FEP). I'm still waiting. I have records of everything -- dates, costs, conversations. If you're considering treatment, look hard at a local IOP before you spend thousands of dollars and fly across the country for this. Do your research on Wings Recovery Carlsbad before you trust them with your care. #WingsRecovery #Carlsbad #PatientRights #MentalHealthAwareness #KnowBeforeYouGo #HIPPAA #HIPPAAVIOLATIONS #HIPAARIGHTS #CONSTITUTIONALRIGHTD A couple of practical notes: I left out the physical descriptions tied to the photos (tank top, etc.) -- for a public post, especially one identifying employees by name/appearance, that's the part most likely to trigger a defamation or harassment claim against you, not them, so it's the one place where restraint protects you rather than softening your story. If you do post the photos, consider whether your state requires consent to publish someone's image, since that varies. -SUSAN GORSKI Intake Date: July 15th 2026 Discharge By My Own Will Date: July 20th 2026. P.S. I look forward to getting reimbursed as PROMISED by anemployee in Admissions during our phone conversation on Thursday July 23rd 2026. I will be more than agreeable to send ANY AND ALL RECEIPTS of my Flights, Hotel Stays, Rideshares and more once I hear back from Wings Corporate Office, especially from WING'S CEO, Carlos X. Montaño.

I called Remington Club because I was concerned about my relative who always calls me mid morning…read more I waited 6 minutes on the phone and no one answered at about 6:00 p.m. What if someone was having a heart attack? The food is terrible. There isn't a qualified chef. There is no chef preparing the food for the seniors. In the period of a month there was no water for a couple of days and then there was no hot water. Food is a highlight of the day for seniors. A lot of residents are leaving the Remington. There is a tremendous turnover in staff. A friend at Atria Senior place in La Jolla said four Remington residents moved to Atria because the food is fabulous because of the two chefs. How can the phone go unanswered? Why isn't there a real chef? Many nights they ran out of the items advertised for dinner. My relative said the ice cream is good. Worried about the Remington residents... A relative

The Remington Club used to have a great reputation. It has gone down hill and Five Star LLC., is…read morehaving real challenges, check their stock. The Remington Club needs a new director AGAIN. They can't seem to hold on to an Executive Director and I blame this on corporate management. They have run this property so far into the ground and they are either making bad hires, or not supporting the ED, probably both. They someone who actually cares and is interested in and respects the residents. If we knew then what we know now we would not have chosen this The Remington. They are getting a lot of competition in the area and they don't seem to be doing anything to step their service. It's sad really.The food, which is one of the most important things in very poor quality. I think the chef has no budget and they can't seem to hold on to chefs of dining staff either. The dining staff is for the most part great. Assisted Living is even worst. I would never have my mom in Assisted Living here. There are care staff that I think actually dislikes seniors. We know of a resident that has had ongoing bedsores. They don't respond in any acceptable timeframe when residents ring their call button. My parent has been there visiting and seen this first hand.

Great communities. The staff is very very attentive and caring. Would highly recommend.read more

From the owner: Life at Pacifica Senior Living Poway combines all the best lifestyle features in one incredible…read morePoway, California senior living community. With a serene and inspiring indoor setting, you’ll have endless options to have fun, make friends, and relax. Our Independent Living community provides a comfortable space in a community of friends, while Assisted Living provides ongoing daily assistance for those who need an extra hand, allowing them to focus on what’s important.

Poway Gardens Senior Living has the kindest staff around. Their activities and parties are so fun…read moreand lively that I just hope that when I get to the memory care age I have the opportunity to call this place home. If you ever get the opportunity to tour this location totally jump on it, they are of the highest quality when recognizing your loved ones level of care needed and the layout of each home is so perfect. It is exactly the "home environment" I have been looking for in an elderly care location. Let me rave about the activities a little more!!! Scenic drives, art programs, bingo, discussion groups, and PARTIES, PARTIES, PARTIES!! They celebrate EVERYTHING and I never have to worry about my loved one feeling left out of the fun because everyone is included here!!

Two of our elderly family members moved to Sinceri Poway Gardens memory care in Spring 2023. Family…read more(non-resident) loves it here! We feel we're working together with the staff and administrators here to optimize the situation--one person is having trouble adjusting to being away from home; the other calls the Gardens home. Several hospice nurses and two garden volunteers from the community, as well as a few visitors we've met, have assured us that this is generally an excellent place, especially when compared with the range of what's "out there." My own observations are that the staff work cheerfully and are very helpful. They know the residents well, are kind, and have been communicative with us. The activities staff are terrific. Administrators are responsive and staff really engages our loved ones, encouraging them to participate in activities in their building and at the lovely organic produce gardens that supply vegetables and flowers for the care and local communities. The therapeutic gardening program brings in community volunteers and students. One of our seniors with dementia feels that the menu is somewhat repetitive. Admin arranged a meeting with the director of food services, who personally came twice to chat with our relative about it. This person doesn't like vegetables and there are healthy amounts of those given at meals--hence we have a problem for our veggie-hater. We appreciate the admin taking it seriously.

This facility is so much better than the corporate environment. My father was here only a short…read moretime but he was cared for with much love and respect. I would recommend this place to anyone looking for loving care of their family.

Look no further! This is NOT a corporate facility, it is a home and they love you and care for you…read morelike you are their family. This place literally brought my mom back to life after her broken hip at another facility. It is not fancy, it is clean, and loving, and the residents are cared for. End of life accommodations are difficult decisions to make, this place is solid. If you're not into the corporate model and spending money needlessly, go talk to Phillip. He is honest, kind, and runs a top notch facility for elderly.

Would give a 0 star if that were an option…read more I called last Tuesday and spoke to a young lady who made me an appointment for today, Monday 4/29 to take my grandmother to tour the property. We arrived a few mins before our appointment which was at 10am, no one was there. We waited for over 30 mins, called all the numbers on the business cards with no luck getting through to anyone, even the main business card number was disconnected! In addition we saw business cards for Pacifica, thinking maybe they were affiliated which they are not, the individual I spoke with had no idea what Legacy Hills at Poway was. I can't begin to express my disappointment. We even asked a few residents and they said no one is ever at the front desk. Not to mention the tools left parking lot including a table saw!! Completely unprofessional, unacceptable, and a dangerous community.

When I first moved in, I was impressed with Legacy Hills. It was quiet and clean. Christina at…read morethe front desk couldn't be more helpful. Over the last 2 years, things have completely changed. There is never anyone at the front desk. If you do find someone, they are unable or unwilling to help any residents. The lobby is filthy, and the property is run down. The worst part of all- they make you believe that if a resident pulls their emergency cord- something will be done. Ha! The alarms are constantly beeping at the front desk and no one cares. Don't rely on anyone checking on you or your loved ones. Resident's packages are left at the front door or on the ground and no one will notify you. The washers don't work and the cards that you have to use don't work. The front desk's answer to this is to call the card company - who never answers the phone! I haven't been able to do my laundry here in a year. There are smokers who sit outside of our windows, and no one will do anything about it. You are welcome to come see the decrepit thread bare flags on the flag posts welcoming you in!

Having your loved one in a care home facility is difficult for all loved ones; I'm so thankful that…read moremy mom is filled with most competent, kind hearted, and loving staff as she is with ActiveCare. They are a supportive group of most compassionate individuals.

I have frequented this facility through out the last few years as a visiting nurse and find the…read morefacility beautiful in appearance and the staff to be excellent from the house keeping staff all the way up to management, not mention the Nursing staff committed to providing compassionate care!

Here is a review of some shining employees... Kurt is a…read morecare giver and Mom loves when he visits. Laura the med tech is always checking on moms meds and very smart talented lady. Logan the house keeper is very cool and helps out a ton. Ty guys for making life better for Lorraine

The staff at Oakmont of Escondido Hills stand out for their seamless collaboration and personalized…read moreapproach to their residents. What truly sets them apart is their commitment to tailoring care to each individual's unique needs. Glen and Adrianna are both incredibly great to work with, demonstrating professionalism and empathy in every interaction and in finding the perfect fit for each resident. John is a pleasure to work with and very accessible and supportive of the residents and their families. Evelina, Sandra and Ladie, take great care in getting to know each resident and to determine the best plan of care. And the place itself is stunning, the food is delicious, and the caregivers, med techs and staff are always so warm and friendly. And there are a plethora of activities to keep residents social and happy!! You couldn't ask for a better community to place your loved one!

Best customer service I ever experienced, director yessenia and crew were very helpful and polite,…read morevery professional ,thanks...

From the owner: Villa Bernardo Assisted Living is a residential care home in the North County of San Diego,…read moreCalifornia for seniors who need help with ADL's (activities of daily living) and who don't want to feel lost in a large retirement home. We care for your loved one at any stage of life and medical need and we also know that you can rest assured that our caregivers care about the health and well-being of your loved one.