Having your loved one in a care home facility is difficult for all loved ones; I'm so thankful that…read moremy mom is filled with most competent, kind hearted, and loving staff as she is with ActiveCare. They are a supportive group of most compassionate individuals.

I have frequented this facility through out the last few years as a visiting nurse and find the…read morefacility beautiful in appearance and the staff to be excellent from the house keeping staff all the way up to management, not mention the Nursing staff committed to providing compassionate care!

As our mother's day-to-day needs increased, my family realized that the nursing/rehab facility she…read morewas at was no longer adequate. After touring several board-and-care places, we knew Garden Abode was the best choice. Nothing compared in terms of the level of care and quality. Melissa and the staff at Garden Abode treated her with kindness and respect. She enjoyed a variety of healthy food, a beautiful home and backyard, and personal care and companionship; all of which brought her and us much comfort in the final months of her life. We couldn't recommend Garden Abode more highly.

Garden Abode is a 6 resident facility in a lovely private house in a gated community. It is run by…read morea very professional, kind and compassionate individual with staff who care very much about all the people who come to stay. If there are 6 residents the staff ratio is one to three. This is crucial and pretty much as good as it gets. It's a close as you will find to a home from home. The care given by Melissa and her staff is amazing. The accommodation ranges from shared rooms through single ensuites and a great kitchen, dining room and lounge areas. And the garden is sunny with lots of beautiful plants and a very cool resident tortoise who is very fond of hibiscus flowers. When I initially visited, Melissa sat and talked with me for more than 2 hours. She will listen to what it is your loved one needs and talk through everything and help you with every step of the process, she will tell you exactly what she can and can't do. She has been running Garden Abode for more than 15 years and has a wealth of knowledge about everything you will need to know. She will manage meds, special diets and advise on Hospice when the time comes. She is very flexible on visiting and will accommodate any reasonable requests. The task may seem overwhelming to you but once the initial intake admin is complete Melissa and her staff will be able to provide comprehensive and compassionate care for your loved one. My husband was in their care for seven months. I was unable to keep him home any longer and Melissa and the staff really did provide a home for him. This was not an easy time by any means and Melissa helped our family navigate it with as much grace and dignity as is possible. If you are looking for care for yourself or a loved one in a comfortable and caring environment it may be the best thing you do to just give her a call and talk to her. If you leave a message she will call you back promptly. This part of life is a very difficult one to navigate. The decision to put your loved one into care is, at the very least, heart-wrenching. The facilities available range from massive expensive institutions run by corporations where, if your loved one is on the quiet side and deteriorating they may not receive the care you would hope for (and they are very much institutions regardless of what you may see when you tour) to small Board and Care facilities with a few beds and a dedicated staff, and everything in between. A Board and Care facility may well provide more personalized and superior care than a far more expensive large institution. Some are obviously better than others and you will know the facility that's right when you find it. I looked at many facilities trying to find accommodation for my husband who had dementia and was deteriorating. I came out of every tour of every facility and sat in the car and wept because I felt there was no way I could leave him in any of them.... then I found Garden Abode and Melissa. I can recommend them wholeheartedly. I don't think I could have found better and I thank Melissa, her daughter and the rest of the staff from the bottom of my heart. x

There are not enough words to describe how wonderful this facility is. They cared for both my…read morefather and mother in their last years of life. The care staff are so caring and kind as well as being professional and well trained. They handled my mother's dementia and declining health with such grace. The care my parents required went from minimal to total care and they handled each phase seamlessly. The administrative staff are wonderful and caring and put my family at ease with every phase. The residential community is so warm and welcoming. When my father passed they reached out to my mother, stopping by, visiting, inviting her to eat with them, to attend activities with them, etc. They were so warm and welcoming to all of her visitors. We have come to know they by name. The restaurant is amazing! The food is wonderful and the atmosphere of the restaurant is welcoming. The service staff were so wonderful in accommodating my parent's needs as they declined. The activities at the facility are top notch and the family celebrations are amazing. My parents loved the parties especially. The common areas are always decorated for the next festivity. The activity staff work so well in accommodating all levels of participation. The facility itself is beautiful. The owner, Bill and his wife are there frequently and their aging parents have lived there as well. They have added personal touches to the furnishings which make it feel so much like home. They know all the residents and much of the family by name. We are so grateful for their loving care of our parents. We were truly blessed to have found such a hidden gem.

If I could give them 10 stars, I definitely would. Placing…read moremy Mom in a Retirement Community was a heart wrenching and very difficult decision. I want to say that making the choice to place Mom at The Remington Club was, in every possible way, made bearable and much easier with the guidance and help from the loving, compassionate, caring and hardworking staff. Not only is it a beautiful, clean and well-kept facility, you can see that the residents are very well taken care of and are very happy. I show up unannounced many times during the week and even on weekends and I walk in to Mom being loved on and she's kept clean, well-dressed and always beautiful. Most of all, I owe a special thank you to Marshall Spencer, Director of Transportation, who my words cannot begin to express all that he has meant to me and my family. Transportation services was a crucial deciding factor for us. If Mom wants to attend church services, or needs to go to her doctor's appts or just go on fun excursions, it's such a good feeling to be able to depend on Marshall to facilitate that for Mom. Whether it's a regularly scheduled trip or if she feels like getting out for a while, knowing we have someone like Marshall to deal with the driving services provides us peace of mind. Particularly as people age, they may deprive themselves of certain activities and enjoyments because they don't want to deal with nighttime driving, heavy traffic, unfamiliar directions, or the possibility the car breaking down. That's no way to live life - particularly in your golden years. He takes the hassle of driving off her hands. Please, if you need to send your loved one to a higher level of care try The Remington Club. You will not be disappointed. I owe them so much! It is also very affordable and the peace of mind is priceless!

ATTN: Carlos X Montaño, Jr., PsyD…read moreChief @ WINGS RECOVERY CENTER, CARLSBAD, CA: My experience at Wings Recovery Center -- Carlsbad, CA (Faraday Ave) I went into Wings Recovery expecting the "safe, professional program" Admissions promised me. What I got instead was a facility that treats clients like a revenue stream, not people. Staff conduct: Two front-desk staff -- Dani, and a coworker who wears blue scrubs "to look important" (her words, when I asked) -- raised their voices at me and told me to leave the facility. I then spent 3 hours outside in the heat arranging a Lyft and a last-minute hotel. While this was happening, I overheard them talking about me behind my back and scrolling their phones to shop online instead of attending to clients. Unlicensed staff, ignored medical needs: The CCTs supervising the housing unit are not licensed or certified. My documented conditions -- fibromyalgia, arthritis, severe insomnia, Hashimoto's thyroiditis, musculoskeletal issues -- along with my PCP's orders for Spravato care and knee injections, went completely unaddressed. I had no access to a dietitian despite my dietary restrictions and was essentially living on avocados, losing weight I didn't need to lose. Missing property, no HIPAA accountability: When I asked what would happen to my prescribed medications (prescribed by my own doctor, for use in my home state) since I wasn't allowed to take them with me, staff shrugged and told me they'd simply be destroyed. I left with multiple personal items missing -- two pairs of shoes, suitcase locks, toiletries, prescribed skin cream -- and was never given the property inventory I requested. Pressure tactics: After I fought for two days to be discharged, staff called my husband to try to talk me into staying. We didn't fall for it. The bottom line: Admissions promised reimbursement for my flights, hotels, and rideshares, plus restitution to my insurance (BCBS FEP). I'm still waiting. I have records of everything -- dates, costs, conversations. If you're considering treatment, look hard at a local IOP before you spend thousands of dollars and fly across the country for this. Do your research on Wings Recovery Carlsbad before you trust them with your care. #WingsRecovery #Carlsbad #PatientRights #MentalHealthAwareness #KnowBeforeYouGo #HIPPAA #HIPPAAVIOLATIONS #HIPAARIGHTS #CONSTITUTIONALRIGHTD A couple of practical notes: I left out the physical descriptions tied to the photos (tank top, etc.) -- for a public post, especially one identifying employees by name/appearance, that's the part most likely to trigger a defamation or harassment claim against you, not them, so it's the one place where restraint protects you rather than softening your story. If you do post the photos, consider whether your state requires consent to publish someone's image, since that varies. -SUSAN GORSKI Intake Date: July 15th 2026 Discharge By My Own Will Date: July 20th 2026. P.S. I look forward to getting reimbursed as PROMISED by anemployee in Admissions during our phone conversation on Thursday July 23rd 2026. I will be more than agreeable to send ANY AND ALL RECEIPTS of my Flights, Hotel Stays, Rideshares and more once I hear back from Wings Corporate Office, especially from WING'S CEO, Carlos X. Montaño.

Phillip and his staff treat the residents like family. Very well taken care of. My Father was a…read moreresident for 15 months i highly recommend them.

Words cannot express our gratitude towards Huntington Gate. My father-in-law was at the final…read morestages of life and my mother-in-law could no longer provide the care that he needed. She was exhausted and he was uncomfortable. We were referred to Huntington Gate by the hospice social worker. Placing a loved one in a facility can be overwhelming and Huntington Gate made us feel comfortable, safe and at peace with our decision. The owner, Phillip, knew all the right things to say and helped us along the way. He made us not feel guilty about or decision by explaining the round-the-clock care and how we could now rest and focus on being his family. Our caregiver, Tess and everyone else were so kind and knowledgeable. It's hard to be around such sadness, but they made us feel good. I wish we could have known them longer but my father-in-law went peacefully because of them and we are forever grateful.

My mom has been with Villa Rancho Bernado (Victoria Station) since June last year. Most of the…read moreCNAs there are very friendly and responsive. My mom is also very lucky to be under the care of two outstanding and caring nurses , Qian and Carol, since she started here. I'm very happy to see how my mom adjusting so well there and thank you Victoria's staff for helping my mom. Theresa

Just a quick update 48 hours after we still have no information or an incident report as to what…read morehad happened to Mom. They continued to do their investigation and say they're gonna have a meeting on Monday to discuss it with staff. Meanwhile, the family is left in the dark with no clear answers as to what happened from the perspective of the nursing facility

Today I visited the mount Carmel living facility. I was…read moreimpressed with the care they showed for their clients and the cleanliness, organization, and beautiful home away from home. Thank you, Richard and Elizabeth for your passion and love for others.

My mom lives here and I am grateful for the loving care and expert guidance from the owners and…read morestaff. Richard, Elizabeth, and Lisa have helped with home health care obstacles to assure my mom gets services she needs and is eligible for. The move in process was surprisingly simple. Most important, my mom loves her beautiful room with its access to the gorgeous patio. The owners act on requests promptly, like when I asked that they remove a small sofa so I could bring in my mom's vanity table. Days after moving in, my mom turned 95. I was able to do a masked and distanced short visit on the patio with a cake and some gifts; the staff put up banners and brought her flowers out to the patio to decorate. They even did her makeup for her. The staff is thoughtful, warm, and friendly, and seem to truly love what they do. My mom says they are so nice and the residents are easy to get along with. She loves the food, too. I saw photos and the video tour of the home prior to visiting but they do not do justice to how clean, bright, and lovely it is. Tastefully decorated and comfy, plus residents can furnish and decorate their room. I am fiercely protective of my mom and her safety, well-being, and happiness. I absolutely made the right choice with Mount Carmel Assisted Living.

My mother has been living here for a few years and over the years the quality of service from the…read morestaff has decreased. The mgr Stephanie never seems to be available for a call or in person meeting and upon our visits she's never present in the office. There have been occasions where Ive stopped by to speak with her and while told she was on a call she was seen leaving out of her door & exiting the property. I'm almost certain there's no hope in getting things resolved and we don't plan to renew! I see some residents in the reviews who constantly nag and keep tabs on staff as if they are their nurse or sitter however we try our best to stay out of the way unless a case of an emergency or a question relating to our ledger, work order, or any other property matter unrelated to snacks and drinks! So it saddens me that when we are reaching out about more important matters we are unable to reach the manager and feel she doesn't not want to engage. I believe the constant turnover in front desk staff shouldn't only speak to the employee in itself but also to the management team leading them and setting the tone for a welcoming and productive work environment Lastly ( whether we stay or not ) we've seen a few people come and go in this desk upfront but I really hope the new leasing consultant Darian is here to stay! She has been very helpful and supportive when we call and she has an attentiveness like we haven't seen from office staff in a while when we visit. I hope that these residents in the reviews don't run her off by simply treating her as if she's their sitter and not their front office staff.

Assistant manager Randee Bechtold was very helpful showing me apartments and patiently sent time…read moreanswering my many questions. She was pleasant and friendly. She is an asset to Casa Aldea.