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    Polo Storage

    5.0 (3 reviews)
    Open 7:00 am - 3:30 pm

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    11 years ago

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    11 years ago

    really clean. People are super nice. And it's quite secure.

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    12 years ago

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    Extra Space Storage

    Extra Space Storage

    3.6
    (14 reviews)

    Let me tell you how ONE SINGLE EMPLOYEE can turn a bad experience with a company around! My mother…read morepassed. I was left with 60 years of hoarding & disrepair. Between probate, uncooperative siblings, 12 hour days weeding through documents, photographs, bills, 14 hour days as a Private Chef for high profile atheletes & teaching culinary classes at CBG, I was at the end of my rope. Why am I telling you this? Because these days, it REALLY MATTERS. I finally was at the stage to sell & BEGIN moving stuff out. Calling around for storage, over priced, can't talk to a person... its a lot!!! Ended up calling Extra Storage. A man answered, disingenuous, sold me a bill of goods. Square footage I requested but in 3 seperate units with small doors at opposite ends of a HUGE facility, in the WRONG LOCATION (which was crucial)! So here I go, more time I dont have fighting dishonsty with time I dont have & money they dont desrve!! Called back after 5pm. Girl named Kari answered & THANK GOD she was honest & had mercy on A) my situation B) the way I was treated and C) demanded I let her make it right!!! Everything became perfect! Contract in my inbox, amount promised, warp speed execution, map to the unit, door open waiting for movers, lock/keys/codes right there where she said they'd be!!! And TODAY, I called requiring a second unit (my miscalculation). It is truly delightful & a privilege dealing with Kari!!! We went through sizes, what still needed to come out of this house with movers tomorrow on short notice, closing Friday!!! Here's all I can say: 1) Don't deal with people who feel dishonest. 2) Be grateful when you give your hard earned money to someone you can trust & goes the EXTRA MILE! 3) Take time to read/write a review about a GREAT PERSON! 4) Show INCREDIBLE EMPLOYEES you value them with promotions & monetary compensation (and deep 6 the bad ones. Makes YOUR entire company smell bad). AND... 5) I feed alot of Chicago's professional athlete's who value their privacy & folks they can trust. But its a TOUGH business & half of them get traded, STORE THEIR STUFF until they sign, buy a house & settle in. And, I have their ear. You have one hell of an employee in Kari so I took the time to write this review. If they dont treat you right Kari, let me know. You have my digits on file. Ill hire you!!! Thank you!!! Chef Meg Dhamer Instagram @pigtaletwist

    I'm only giving 1 star because it's required. They'll get you into a storage unit and jack your…read moreprices. They don't care about existing customers, they only want to get you into a unit so they can start their price increase. the unit started at 212 now it's at 311. Paid on time every month. If you're looking for good business, GO SOMEWHERE ELSE. Customer service hung up on me when I was trying to get this under control.

    Polo Storage - selfstorage - Updated August 2026

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