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Pollo Tropical

1.7 (103 reviews)
Closed 10:30 am - 12:00 AM (Next day)

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Business Info

POLLO TROPICAL ATMOSPHERE

What's the vibe?
Casual
Loud
Good for groups
Good for kids

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Recommended Reviews - Pollo Tropical

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This chicken was charred and tasted like literal ash. Had to peel the skin completely off.

I ordered chicken well done, the cashier Susan, advised that for them well done means burnt. She then proceeded to let the gentleman preparing my chicken breast that I asked for them to be "burnt," and never used the words "well done." She was very rude and unapologetic about it.

Front
Ryan S.

I stopped by just to grab some yuca fries. We used the drive-thru, so I couldn't see the inside ambiance, but the service was consistently poor. I tried ordering a frozen mango tropichiller from their menu and was told, "we don't sell that here," even though it was listed. There was little acknowledgment or courtesy overall. I asked for a sauce for the yuca fries and honestly I wasn't sure if the attendant heard my request until she handed me the sauce. A simple thank you or you're welcome can change a customers overall experience.

a plate of rice and beans
Jennifer T.

Absolutely disgusting. All fat and rice that was at least 2 days old. I've lived here my whole life and have gone to many Pollo tropicals this was absolutely disgusting. The fact that they sold this is insane.

DRIED CHICKEN
Bruce A.

This was the absolute worse chicken I have ever received from any establishment in my life! I went threw the drive threw and order 1/4 grilled chicken with rice and vegetables. The chicken was dryer than cardboard and tasted as such. I feel I was taken advantage of because I went through the drive threw. If I would have entered the store I would have never accepted this trash that they considered chicken. I will never go back there again.

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5 years ago

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9 years ago

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7 years ago

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4 years ago

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9 years ago

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11 years ago

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13 years ago

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9 years ago

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13 years ago

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7 years ago

this place sucks if your from the 3rd world or an mlk.er you should be use to crappy service and food enjoy

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Customer C.

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11 years ago

Chicken was good, a tad bit on the dry side. Service was fast and the restaurant was clean and well kempt.

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10 years ago

I go to this pollo tropical very often. I always get treated politely and my food never takes long. Better than other pollos I've been too.

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10 years ago

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8 years ago

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11 years ago

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Review Highlights - Pollo Tropical

I orders 1/2 chicken rice and beans and my girl ordered a tropichop.

Mentioned in 4 reviews

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Las Carnitas - Pompano Beach

Las Carnitas - Pompano Beach

3.6(63 reviews)
0.9 mi

Came across this place while in the area…read more They have a $10 dinner menu and that's unheard of these days. Simple and good quality food. We ordered 2 steak dinners with rice black means and plantains 1 grilled chicken with rice black beans and yuca Yuca was dry unfortunately but with a little salt, oil and lemon will bring them back to life Place was nice and clean. Had football playing and a decent crowd there drinking and watching the game. Server was nice Chefs were nice as well. Had a good time and will be back again

We had a great lunch here. Parking was right outside. They are still doing some construction of the…read moreshoppers haven area but you can avoid that coming south on federal. We were greeted and seated right away. The menu is extensive -- plus you can look at some of the dishes displayed in the cafeteria area. They do a lot of takeout and have numerous lunch specials. Shout out to Yelp elite Lisa H who came here. And caused me to bookmark the location. The restaurant is Latin. It's a mix of country cuisines. Mexican, Cuban, Colombian, Honduran, Salvadoran, et al. My husband wasn't that hungry and decided to just have a small chicken soup. The small soup turned out to be a huge meal! The soup was excellent -- a flavorful broth and packed with all sorts of veggies and chicken with a side of white rice and plantains. He was very happy. I'd been craving a cocktail de camarones after seeing a recent Instagram post. So I searched Yelp and this restaurant showed it on their menu. I was disappointed when we came in to no longer see it on their menu. However, after asking the server about it, the kitchen was happy to make it for me. It was a very big serving -- delicious and refreshing. There were two huge shrimp on the edge of the glass plus a large lettuce leaf. Inside there were chopped shrimp pieces along with chopped tomatoes and onions, all in a red (ketchup) based sauce. It's kind of a mix between gazpacho and ceviche. They served a fresh made tostada along side. And I used some of the taco chips as well. The different daily lunch specials sound wonderful as do their taco specials. Pricing is quite reasonable and portions are large. We'd definitely come back here!

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Las Carnitas - Pompano Beach - Inside tables

Inside tables

Las Carnitas - Pompano Beach
Las Carnitas - Pompano Beach

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Pollo Tropical - latin - Updated May 2026

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