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Pollo Tropical

2.4 (163 reviews)
Open • 10:00 am - 12:00 AM (Next day)
Updated 3 months ago

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POLLO TROPICAL ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Dogs allowed

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Lisa M.

Great service at the counter. The dining area is kept clean and the staff empied the garbage bins while I was there. The family meal deal is the way to go if you have a few folks to feed. The chicken is so tasty and pairs well with the rice and black beans. I chose white rice they also have yellow rice which I'll try next time. Good value!

This isn't Churrasco Steak..

told my girlfriend she's gotta give Pollo Tropical another try... they mess up the order... and our quesadilla came in a ball. Was not a good experience

Fried Yucca
Karolina K.

The chicken was not wel grilled, more like cooked. It was lacking that charred flavor. I had the vegan tropi chop with beyond meat and it was good. We also shared a side of fried Yucca and tostones. The Yucca was not as good as I remembered from other locations, I think it was fried earlier and was sitting there. It was very dry. Tostones on the other had were very good. Greasy as hell but oh so good. Service was good.

a sign for a restaurant
Benjamin M.

I've never heard of this spot until today when a coworker insisted we hit it up for lunch. Ironically enough, I said to a friend last week that I didn't expect to find a Cuban spot in the Tampa area, but alas here we are. The food itself was par for the course when it comes to fast food, but left a good impression for my first time with Cuban fast food specifically. The Cuban Sandwich was good (I don't do ham and they had no problem taking it off), the fries were solid for wedges, and the pineapple lemonade was fire. Not a bad choice if you're looking for something quick but different in the Tampa area.

Martin G.

Man... what a visit. First off, the doors were locked at 2pm. Somehow both entry doors were locked. People were dining inside and even the people behind me were confused as to what the deal was. Finally a customer got up and opened the door. Cameron was taking orders and was just sooooo slooooow. It took 18 minutes to get our food after ordering. They were out of the guava cheesecake as well. The flan was such a small portion, I honestly can't believe they are charging nearly $3. My skewered chicken was cold and when I mentioned it, I was told they could heat it up again... no thanks. I'll just deal with it since we were already waiting. The rest of the food was just "ok" but not what I expected. They seriously need to work on their stuff here.

it's 109Pm lunch and no 30 minutes wait for Chicken. Great Franchise or bad training.
Jay S.

arrived for lunch and i am told 30minutes for Chicken. Management needs to train their staff.

Cuban
Jon B.

Came here for a quick bite via drive thru . The Yelp avg score is spot on. The Cuban sandwich was ok and lukewarm as well as the fried yuca . Not the Pollo I grew up with in Miami

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11 years ago

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11 years ago

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Jollibee - The crispy spicy chicken with the gravy sauce is to die for!

Jollibee

3.4(304 reviews)
0.1 mi
•$$

Definitely a bit overstimulating, but that has nothing to do with the workers or food or business…read moreitself. The interior and seating is a bit small considering how family-friendly this establishment is. As for the food, this is the most decision and crispy fried chicken to be served in a fast paced environment! The gravy is well seasoned that they serve it all with and the other sides are amazing! We had the sweetest host who walked the dinging floor and she was VERY attentive during our time here! I just wish it was bigger !

We had such high hopes, but everything was below mid. It's cheap dark meat, fatty cuts that are…read moreexpensive and not tasty. My hubby says that Jollibee is "Glorified Gas Station Chicken." We were so excited but after spending over $50 on 5 pieces of chicken, a yum burger, side spaghetti, palabok, fries and a coconut icy.... We felt it was pretty pricy for 2 adults and 2 kids. The service, was fast food centric and of course they messed up the order and forgot the icy. Oh well. My chicken was passable (I got spicy) but the regular chicken was gross and the guys refused to finish it. The yum burger tastes ultra processed (but still a step up from Whitecastle), the spaghetti was interesting with a banana sweetened ketchup sauce overtop that was slightly unique. The palabok was the most interesting, but somehow also tasted fast foodish and not "fresh". Jollibee's must taste better in other countries? This is our second time trying and every time we leave poorer, disappointed, and with a slight stomachache. Def felt less "jolly" after eating here. No thank you.

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Jollibee - Restaurant indoor

Restaurant indoor

Jollibee - Spaghetti - fyi a little too sweet

Spaghetti - fyi a little too sweet

Jollibee - April 20, 2023

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April 20, 2023

Pollo Tropical - latin - Updated May 2026

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