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Pollo Tropical

1.8 (85 reviews)
Closed 10:00 am - 12:00 AM (Next day)

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POLLO TROPICAL ATMOSPHERE

What's the vibe?
Good for kids
Good for groups
Dogs allowed

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Review Highlights - Pollo Tropical

Alejandro is such a sweetheart, he has the best attitude with every costumer at all times.

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Pollo Campero

Pollo Campero

3.3(11 reviews)
0.6 mi

So while recently hungry in New Hialeah (aka the new developments west of I-75) I noticed that…read morethere was a new Pollo Campero open. I'd heard about this new chicken spot from a few fellow Yelpers, and had the chance to check it out today. The layout is "classic" fast food where you order at the counter and then pick up your food. They have the classic 2, 3 and 4 pieces of chicken as well as a few "healthier" options. Since I was on the way to the gym, I opted for their "Campero Salad". Like a fellow Yelper mentioned, I was pleasantly to find my food served on a real plate and with real metal utensils, not some plastic stuff. Like I used to get at home, my dinner started with a bed of white rice stacked with mixed greens, garbanzo beans, and grape tomatoes plus of course the yummy chicken! I do wish they had a different cheese instead of feta #notafan My dressing was a nicely sweet bbq sauce.

Tonight I passed by this location and received a bad treatment from this guy called angel which…read moresaid they didn't have any more chicken 20 minutes before closing and that they were not going to make any more because they were closing in 20 minutes but the problem is not that they didn't want make the chicken 20 minutes before closing is the attitude and the way he was talking it sounded like he didn't want to work anymore and he wanted to go home. I don't know if i will be going again after this experience.

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Pollo Campero
Pollo Campero
Pollo Campero - Family-style meal

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Family-style meal

Raising Cane's Chicken Fingers

Raising Cane's Chicken Fingers

3.7(102 reviews)
6.0 mi
$$

This store is huge! Great indoor and outdoor seating! The service was fast and easy. They have…read morebilingual speakers to help keep ordering friendly and fast. The chicken was hot and fresh. The location was on the sides of two busy roads so if you are walking from one Of the nearby hotels be careful.

(2/5) -- Great concept, but this visit missed the mark…read more I really wanted to like this Raising Cane's Chicken Fingers location more than I did, because the concept is solid and, generally, Cane's food hits. But this visit? Frustrating from start to finish. First off, the setup is misleading. The inside looked empty, and even the drive-thru appeared manageable--until you actually commit. You have to drive deep into the parking lot just to see how long the line really is, and once you're in, there's no easy way out. So now you're stuck. Not ideal. Then comes the wait. About 10 minutes just to place an order, with aggressive drivers jockeying for position like it's a race. I get it--no one wants to sit in that line--but the flow (or lack of it) makes it worse. For a place with two lanes, the organization just isn't there. Service at the speaker? Rough. I felt rushed the entire time, struggled to hear over the noise, and kept getting hit with "I can't hear you, speak up" in a tone that felt more dismissive than helpful. No upsell, no real engagement--just hurry up and move along. To their credit, the pickup window redeemed things a little. Once I got there, the food was ready, and they even overdelivered on condiments (asked for two ketchups, got four). That part was efficient--but it came after a pretty long wait for only about seven cars ahead of me. Now, the food... This is where things really slipped. * The 4-piece tenders felt noticeably smaller--more like large nuggets than actual tenders * Fries were undercooked and skimpy for the price and I had to ask for ketchup * Sweet tea was mostly ice, barely any drink * Overall portions just didn't match the cost For a brand that usually delivers consistency, this felt off. Like corners were being cut. Final take: Started as a 3-star experience based on the process, but dropped to 2 stars once the food came into play. If I could split it, it'd be a 2.5--but Yelp doesn't do that. This place should be better. The foundation is there. But between the chaotic drive-thru, rushed service, and underwhelming portions, it's just not hitting right now. Hope they tighten things up--because Cane's can be really good when it's done right.

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Raising Cane's Chicken Fingers - Dining area

Dining area

Raising Cane's Chicken Fingers
Raising Cane's Chicken Fingers - Ordering situation.  Order at counter. Wait for your name to be called and enjoy

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Ordering situation. Order at counter. Wait for your name to be called and enjoy

Pollo Campero - Fried chicken

Pollo Campero

3.8(27 reviews)
6.1 mi

I had a perfect experience at this location! The restaurant was extremely clean and well kept, it…read morealso seemed adequately staffed. The man at the counter was friendly and repeated my order back to me. It only took about 3 minutes for it to be ready and they again repeated it back and handed it to me. I got the grilled chicken and it was perfect! Very moist and still hot once I got home. Also for only $10 for a 2 piece meal with a side, drink and roll, you can't beat it!

Rating: 3:0 03/2025…read more RESTAURANT: Its a good size restaurant with a drive-through and it's own parking. We visited after 8pm and it was a bit untidy inside. Drink bar and some tables has yet to be wiped down. The restroom were unisex and were not too bad. SERVICE: Staff were very polite. They answered my questions as it was my first time and gave me a courtesy for something they don't have. FOOD: I thought that this was another version of Pollo Tropical. Well, stand corrected. And although they serve a grilled option, this is a legit fried-chicken place. For drinks, they also offer fancy juices and horchata...pretty cool. Oh them chicken were lightly breaded and crunchy and well seasoned. The three piece meal comes with one side and a bread or tortilla. The fries were not bad but the coleslaw was delightful and crunchy. Overall, I am glad we ventured out to calle 8 And tried this place. That chicken flavor is memorable.

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Pollo Campero
Pollo Campero
Pollo Campero - Nice large drink that comes with combo meal

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Nice large drink that comes with combo meal

Francisca Charcoal Chicken & Meats - Learn more at https://franciscarestaurant.com/miami-lakes/

Francisca Charcoal Chicken & Meats

4.2(144 reviews)
2.9 mi
7 years in business
Happy hour specials

First time trying Francisca's and it was delicious, fresh, and everything we tried was phenomenal…read morein flavors. The staff was accommodating and friendly helping us with all our needs. We were a group of ten and all the food came out pretty quickly. My favorite dish was their whole chicken with boiled yuca! Just wow the yuca was super smooth and they put a green sauce which was delicious and the way they cook the chicken they put a special marinade and it's perfection. The ambience feels bold and modern with some Venezuelan/Colombia flare. Highly recommend to anyone to check them out!

We had such a wonderful experience here. The food was absolutely delicious and full of authentic…read moreVenezuelan flavor. Every dish tasted fresh, homemade, and beautifully prepared. It's the kind of place where you can tell a lot of heart goes into the cooking. What made the evening even more special was our server, Crisel. She was incredibly kind, attentive, and welcoming from the moment we arrived. She took the time to explain the dishes, made great recommendations, and checked in on us just the right amount. Her warmth and professionalism really elevated the entire experience. Great food, great service, and such a lovely atmosphere. We'll definitely be coming back and will happily recommend this spot to friends and family.

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Francisca Charcoal Chicken & Meats - Learn more at https://franciscarestaurant.com/miami-lakes/

Learn more at https://franciscarestaurant.com/miami-lakes/

Francisca Charcoal Chicken & Meats - Learn more at https://franciscarestaurant.com/miami-lakes/

Learn more at https://franciscarestaurant.com/miami-lakes/

Francisca Charcoal Chicken & Meats

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Francisca Charcoal Chicken & Meats

Francisca Charcoal Chicken & Meats

3.8(406 reviews)
4.9 mi
$$
7 years in business
Happy hour specials

Food, service and ambiance was excellent. As soon as you enter you are greeted by a host and leads…read moreyou to sit down. Our waitress gave us excellent service - she was polite, friendly and knowledgeable. Since it was our first time she brought us a booklet with pictures of all the food items from the menu, explained the items and gave her recommendations. My husband and I shared an appetizer: Cachapa and an entree: half a chicken, white rice and avocado. Everything was delicious, fresh and flavorful! The chicken was seasoned very well, juicy with great flavor. The cachapa was perfect and cheesy. Delicious!! My husband and I were very happy we tried this place and will definitely return again.

This Venezuelan restaurant is very nicely put together. The decor and ambiance is elegant, but…read morewelcoming. They have happy hour from 4 PM until closing. The meal portions are generous and reasonably priced. The cachapa is delicious. This particular location has plenty of parking. The only reason I did not give this location a five star review is because the service was subpar. After sharing an appetizer with the table, we were told to keep our dirty utensils as they do not replace them. They also do not allow any substituoons. In addition, towards the end, although we were not completely done the waitress picked up all of our water glasses didn't even ask if we were done.

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Francisca Charcoal Chicken & Meats
Francisca Charcoal Chicken & Meats
Francisca Charcoal Chicken & Meats

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Pollo Tropical - hotdogs - Updated May 2026

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