Horrible food experience here's what my original chicken sandwich looked like when I got home yesterday after a drive through order. read more

Burger King - Horrible - Burgers Near Me - Miami Lakes, Florida

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I have NEVER written a review for anything before, but this experience has left me with no other choice. I've been coming to this Burger King for over 25 years, and today I have reached the point where I will have to question myself before making the drive to this location. This is the literal epitome of incompetence, as I didn't expect to interface with a lobotomite when ordering through the drive thru. In fact, a lobotomite taking my order would've probably done a better job. This experience left me no other choice but to leave the drive thru without any food, forcing me to drive elsewhere and waste even more expensive fuel to get a simple lunch for myself and my family. I fully understand why some locations are replacing drive thru workers with AI. Don't come here. read more

This Burger King is a beautiful building. Love all the details of the design and how the utilize the space. The restaurant is clean and the food is how it expects it. Thank you for a great lunch. read more

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I've been here a couple of times to grab some food while I was looking for something cheap in the area. I had to get their whopper jr. Special but what I didn't like is that you're forced to order from the kiosk and not the counter any more, even if you're paying with cash. This place is really clean, it looks brand new inside and it's also really quiet when I've visited. Food tastes good though I do believe that it takes longer than average. Drive thru is always empty too from my visits. read more

Food was just ok. Staff could have been more welcoming, but you get what you get. it's a fast food joint, not a 5 star restaurant. It got the job done. read more

I honestly was not going to review my experience here. But since I complained to the manager here and called corporate and they have yet to get back to me here it is... I came here to get a quick bite to eat because I work very close and had a meeting I had to get to. I went through the drive thru and ordered a crispy chicken sandwich. I tried to take a bite but the texture was off, smelled Weird and hard for me to bite all the way through, so I immediately spit it out. When I parked, I decided to take the bun off to see what was wrong. My entire chicken was RAW. It wasn't that it was uncooked a little bit...no, Completely raw. I was disgusted and I have not been able to eat chicken since. I went back to tell the manager due to the dangers of salmonella and food poisoning and she gave me my refund. A cashier there told me this wasn't the first time, he mentioned that a man complained that his chicken tenders were raw, which is quite concerning to me. This location was recently totally renovated. I'm not sure who's in the back cooking but they clearly need more training. I'm nauseous just thinking about my experience. Don't come here, I can't even imagine if this happened to a child they wouldn't know better and would've swallowed it. read more

Burger King - Yeah..this is my crispy chicken sandwich...the inside is RAW. - Burgers Near Me - Miami Lakes, Florida

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How can I start? The manager very unprofessional, left me waiting for over 15 minutes to take care of my order kept sending me to the computer. I asked him nicely to please help me he said 15320 Miami lakes it was not busy. He couldn't help me instead after waiting 20 minutes I just walked out and I have some breakfast and some coffee. Customer service is very very Bad if I can give them an F plus I would never coming here again read more

Burger King - the front of the restaurant - Burgers Near Me - Miami Lakes, Florida

Came in here for a fast lunch on a Friday. It was not busy. Service was very quick. My crispy burger hit the spot for fast food, not electrifying or bad, just a.o.k! Nice new bright decor, and the place seemed clean.the staff all seemed happy too, as they were all smiles and chatting amongst themselves..plenty of parking outside and they also offer some sheltered outdoor seating. read more

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This is the only fast food location that I've seen in Miami to have great service. Food is always fresh. Workers have outstanding attitudes, and the interior is always clean. read more

I went to Burger King to give it another try. And they gave me somebody else's food and it's cold. read more

Burger King - I don't pork or meat so I got an Impossible Whopper with no ketchup and I received bacon. - Burgers Near Me - Miami Lakes, Florida

Took my vegetarian niece to Burger King to try the Impossible Whopper. She hadn't eaten meat in almost 2 years and doesn't normally like vegetarian burgers. But this plant based burger tastes so much like a real burger she loved it. I'm also glad we decided to try this Burger King because it may be the cleanest and most technological Burger King I've ever been in. You can order on a digital kiosk or at the counter. Also they had plenty of indoor and outdoor door patio seating. All of our food was made to order and came out hot, fresh and tasty. read more

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Horrible food, the french fries were cold and stale the same for the onion rings. The meat in our whoppers was burned. Why are people not taking their job seriously. This is fast food but is not cheap. How do you let people take home shitty food inside their bags. Most of us won't drive back to get a new meal or credit for the purchase. Where is management, and why are they not monitoring what employees are doing. This is by far the worst BK. Do not waste your money. read more

This is a Burguer king near home, new remodeling and my kids want to try and see inside. Pros: nice place, everything is new, fancy refreshments servings, clean place. Personal were friendly. Cons: Bathrooms no clean, no paper toilet. Don't have all option menu's. I asked for cold vanilla coffee and didnt had ice. No waiting customers but food take forever. Recommend training the personal about the food. read more

Burger King - Burgers Near Me - Miami Lakes, Florida

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The service is very bad. The app to get special offers never works and the manager knows and was looking at my cell and told me that I couldn't get the free fries with any purchase because I couldn't get the code!! And is their fault the app don't work. Very unprofessional and very with the Neighbor customers for a free fries poor customer service. read more

Sunday February 26th I pull up in the drive thru to place an order, as I'm waiting another vehicle pulls up on the other side and places her order immediately, when I ask why I get attitude so I politely left. I will never ever my life go to this business. read more

Yeah I'm reviewing BK..don't hate! Seriously, as Yelpers we're supposed to be brave enough to try MOST types of cuisine, so when it was in the news that BK was changing their menu and how some celebrities were angry about the commercials they were hired for (like Mary J Blige here http://www.thehollywoodgossip.com/2012/04/mary-j-blige-burger-king-commercial-pulled-due-to-racism/) I had to go check out BK! The result is 3 stars: Ah, it's OK. For starters, I don't like thick cut fries. I have excoriated much fancier restaurants when they have thick cut fries. Not my taste, not gonna do it. Their chicken strips are OK. The portion size is pleasantly large, but I believe their competitor's is a little more seasoned. You guys have read my reviews and know that "spicy" is a requirement for me to give more than 3 stars. I will say their buffalo sauce - which seems to have a hint of ranch background by it's creamy consistency, saved the day. Although they were out of sweet and sour today, I like the fact BK doesn't appear to nickel and dime on their sauces as I was able to try two BBQ as well as said Buffalo. The HD flat screen menu displays are a cool aesthetic touch, as is the coke remix machine, allowing me to try all sorts different flavor combinations. The orange coke wasn't for me, the cherry was. What solidified the 3 stars and ALMOST nudged it to 4 was their smoothies. Taking advantage of a coupon for the mango one, and paying for a strawberry, I'll still go for the berry one. It tasted slightly more natural. So there you go, a little long for a fast food place, but all in all a decent pit stop if you're in a rush in this part of town. read more

Burger King - Chicken strips and fries - Burgers Near Me - Miami Lakes, Florida

May look nice but terrible customer service they saw me and my family and didn't even take our order I don't recommend last time took our order wrong read more

Every single time I go to this Burger King. They ALWAYS forget an order. There hasn't been a time where I received my entire order correctly. I understand that there's kids working and it's a fast food service, but EVERY TIME? That's just unacceptable. read more

Nicest Burger King I've been! too super clean and nice staff ! Fires were crispy and fresh !

Made the rare exception of buying my kids fast food for dinner and it ended up in the trash. I will not feed my kids these 3 times fried old, hard, brown french fries AND 4 times fried beige, creepy colored nuggets that can knock someone out if thrown. I actually thought the nuggets were still frozen at first because of the strange color and texture. read more

Burger King - What. Is. This? Hard as a rock. - Burgers Near Me - Miami Lakes, Florida

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Managers are low class people. Horrible customer service. And price scammers. Burger King has gotten so cheap that they need to scam people... such a shame. read more

This Burger King is my go to for when I'm craving fast food! The whopper w cheese YES PLEASE! The staff is polite and all smiles. I always sit down to eat and the tables are pretty clean. I'm an observer so I look at all my surroundings every time I dine in anywhere and I give this place a 10 overall. I wasn't disappointed!! read more

Every time I come here there's a problem. Not enough staff. Poor service. Slow response time. No ketchup. Not enough anything. The second to last time I was rushed and the past two times I came for breakfast they already had the sandwiches laid out. I understand it's for quick service but I don't know how long they've been there. Last time they asked me if I wantted it warmed up - of course I don't want cold food. And this time I asked for it to be done fresh and of the three people present, including the manager it was questioned because "they are fresh" and I advised that I don't know that. It obviously was a problem. Isn't BK "have it your way??" Also the place was completely empty. Drive thru and the inside. Not one soul I haven't been to BK in over a year and thought let me try breakfast. I know it's not BK but this location. Spare yourself the trip. Skip this joint. Just me. So why do I have to accept one of the 20 sandwiches already made just sitting there for customers. I'd understand if the place was fully packed and the turnaround time was quick. read more

The past two times I have gone to Burger King not only do they make amazing hash browns but what pushed me to write this review was how nice Irvine I believe her name was who takes peoples orders at the first window. Her kindness has made my day every time I come to Burger King. Kindness goes a long read more

Wanted a cheeseburger no pickle I got a burger with no cheese I ask for chicken fries they aren't cook all the way do No need to rush it was no line dead shouldn't b messing up orders like that read more

Burger King was my go-to fast food place. However, the food has slowly gone downhill. We ordered fries and chicken sandwiches. The bread was stale, the vegetables were bland, the burgers were cold, the chicken was not tasty, and the fries were the most decent part of our meal. Even those were at a C level. Not even the soda was on target. When I saw the commercial for the chicken sandwiches, I thought they had changed the recipe, so I decided to try them to see if they had improved. Turns out, they were the same chicken sandwiches, just with a different name. What I will give to Burger King is that the service wasn't bad. Our waiter was pleasant. All in all, my experience here made me unhappy. I have given Burger King several chances to see if it has improved, but the quality of the food decreased every time I went. I am very disappointed. read more

You can make the restaurant pretty but the service still sucks. Don't come here. Not worth it.

The employees on Monday at 6:00 pm are not good at all , they don't want to work Bad service !!! Is a shame that they have those type of employee in the Miami lakes location. read more

Horrible experience. Lady at front desk asked me what sauce I wanted and with the worst attitude in the world replied "we don't have that!" and then proceeded to give me ONE sauce for my TEN piece nuggets, whopper, and fries. When I asked her for one more sauce, she asked me to pay for it. Also, they never have any sweet and sour sauce so don't even bother asking. read more

So unfortunately this shit hole is right next to my house, so when I'm in a pinch it's convenient. These elbow bitters never get my order right, give you attitude and leave food items out of the bag on purpose. How hard of a job is it to listen to an order, punch the button on the screen, make the item off a screen that's right in front of you and then put the items from the screen into a paper bag? Well for these Harvard graduates it's impossible! Do yourself a favor and stay away from this Burger Kunt! As a matter of fact let's build a wall around this bitch and McDonald's will pay for it! read more

This is the worst burger king on the planet. Every time I go it's something else that they jack up. I can't remember the last time the got my order right. But to make things worse I've gone and they've either ran out of burger patties, bread, pies, and I just had to leave the drive thru because now they don't even accept credit cards. Just horrible, whoever manages this place, please just quit you suck at this. read more

Discussing vile customer service. Lynda the GM store 7553 is a poor excuse of employee of Burger King. How can a manager tell a customer "Let's take it outside" all while I have three kids with me. All because her managerial skills were questioned when she left lobby customers hanging without ordering and an employee walked out because of disrespect. I will never return to this restaurant in the Town of Miami Lakes and it's sad because we as a Town are limited to restaurants as it is. read more

This is a decent bk. Recently renovated and clean for the most part. Most of the table tops needed to be cleaned off. Cashier was nice. They do something here I am not accustomed to. They actually ask for your name and call you when your order is ready like they do at Starbucks. So much nicer than screaming a number. Other than the dirty table tops my only other gripe is the drive thru. They don't use headsets for orders. Every time a car comes through you hear a ding followed by the full order being placed. It's loud! read more

New management has improved service 100%. Very clean facility.

I never go to BK. My boyfriend convinced me to go. Worst decision EVER. I ordered chicken fries meal. The chicken was stale and dry. Looked like someone inside sat on it. They probably did. And the fries had no seasoning or flavor. They literally just opened this place do the employees go through any sort of training? DO NOT GO THERE PLEASE SAVE YOURSELF. Thanks. This is why McD's is better. read more

Horrible costumer service! I've been there about 5 times in the last two months and I've left dissatisfied every single time. The only pleasant and decent worker is an older lady that came from working in the Burger King by Mount Sinai. I will not be returning after today's experience!!! read more

This place is horrible! Another reason why Miami Lakes has terrible dining options! How is it possible for a BK to not have BBQ or Zesty sauce?! They did a recent remodel inside but the employees are slow and food is never ready to go so when you do drive-thru they make you park and wait. I'd rather drive the extra mile to get better service! read more

Amazing people skills make up for the occasional mix up. Was here for a few weeks on business, this location was nearby and although the maple waffle sandwich was not the most tasty, the outstanding customer service was far and above what is expected from fast food. I would highly recommend this place. read more

Just wanted their value French Toast 3 pieces but their service was very slow. This isn't fast food. And they didn't provide me with a syrup. I had to reverse my vehicle and request of it. I'm not fan of Burger King and this is one reason. read more

This Burger King needs attention, very rude employees. Doesn't look well maintained, always smells funny, a bit dirty.